Aureon
Aureon is a privately held, West Des Moines-based technology solutions provider offering integrated network connectivity, managed IT, contact center BPO, and consulting services to enterprise and mid-market customers, primarily across Iowa, through a 112-telco-owned infrastructure platform spanning 14 data centers and 60,000+ miles of fiber.
- Company typePrivate
- Founded1989
- HeadquartersDes Moines, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Aureon does
Aureon is a privately held, diversified technology solutions provider headquartered in West Des Moines, Iowa. Founded in 1989 by a consortium of 112 independent telephone companies (formerly operating as Iowa Network Services before rebranding to Aureon in 2018), the company delivers an integrated stack of network connectivity, managed IT, contact center, and consulting services primarily to enterprise and mid-market customers across the Midwest. Its service portfolio spans Business Internet, Dedicated Internet Access, Private Data Solutions, Voice, and Unified Communications; managed offerings including Managed Backup, CloudWAN, ProCare (remote monitoring, EDR, and SOC/SIEM), Managed Firewall, and Security Awareness Training; carrier services such as Data Center Connectivity, Hosted Switching, and Wireless Carrier solutions; outsourced contact center operations (call center, customer care, IT help desk, technical support, virtual ISP); and consulting services covering executive search, project consulting, and talent solutions.
The underlying platform rests on a regional carrier-class infrastructure footprint: more than 60,000 miles of fiber with 4,460 miles wholly-owned, 14 data centers across Iowa, connections to Chicago, Minneapolis, Omaha, and Kansas City, and a 2026-deployed AI-optimized 400 Tbps optical transport route connecting a North Dakota hyperscale data center to Chicago in partnership with Nokia and t3 Broadband. Aureon integrates with ecosystem technologies including Fortinet (Gold partner), Salesforce, WebEx, and client OSS/BSS systems for telecom cooperative customers. Verticals served include banking and finance, healthcare, manufacturing, education, government, telecom/ISP, retail, nonprofit, and small business, with named customers including US Bank, T-Mobile, UScellular, UnityPoint Health, ChildServe, Central College, Dartmouth College, Sharp Corporation, NEC Display Solutions, and Waddell & Reed.
Aureon monetizes primarily through subscription/recurring connectivity and managed IT contracts, managed services engagements, professional services for consulting and BPO-style contact center work, and wholesale carrier services. Pricing is quote-based and customized by enterprise, with annual billing cadences. The company sells through direct enterprise field sales, inside sales, a Channel Partner Program, wholesale carrier relationships, and self-service availability checks via its website. Ownership remains with the original 112 independent telephone company consortium, with Northwest Communications Cooperative Association cited as a longstanding shareholder.
Aureon firmographics
Firmographics- Name
- Aureon
- Legal name
- Aureon
- Website
- https://aureon.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Aureon is a privately held, West Des Moines-based technology solutions provider offering integrated network connectivity, managed IT, contact center BPO, and consulting services to enterprise and mid-market customers, primarily across Iowa, through a 112-telco-owned infrastructure platform spanning 14 data centers and 60,000+ miles of fiber.
- Ownership category
- akta.pro rank
Aureon industry classification
Industry- Product category
- Managed Network and IT Services
- NAICS
- Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151), Telephone Call Centers (56142)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Carrier Ethernet Services (E-Line/E-LAN/E-Tree) (HDAIAFAC)
- akta.pro secondary industries
- Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ), Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)
Keywords
Where Aureon is headquartered
LocationHeadquarters
- HQ city
- Des Moines
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Aureon business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Network Connectivity Services: Business internet, dedicated internet access, private data solutions, voice solutions, and unified communications. Core connectivity services forming the foundation of Aureon's offerings, serving businesses with comprehensive network infrastructure.
- Managed IT Services: Managed backup, managed firewall, hardware and software provisioning, ProCare (remote monitoring, EDR, SOC/SIEM), and CloudWAN. Recurring managed services providing ongoing IT support and security.
- Contact Center Solutions: Call center, customer care, IT help desk, technical support, and virtual ISP services. BPO-style services delivering customer support and technical assistance.
- Carrier Services: Data center connectivity, digital entertainment television, hosted switching, and wireless carrier solutions for wholesale network connectivity and infrastructure.
- Consulting Services: Executive search, project consulting, and talent solutions for staffing and recruitment needs.
- Security Awareness Training: Subscription-based security awareness training platform with phishing simulations, microlearning, and human risk dashboards
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise solutions |
| Subscription | Annual | Security Awareness Training platform |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels10 records
Aureon product offering
Product offeringCore offering
Aureon provides integrated business technology solutions including fiber-based network connectivity (business internet, dedicated internet access, private data networks, voice, and unified communications), managed IT services (managed firewall, ProCare remote monitoring/EDR/SOC-SIEM, managed backup, CloudWAN, and security awareness training), contact center and BPO services (call center, customer care, IT help desk, technical support), carrier/wholesale connectivity, and consulting services (executive search, project consulting, talent solutions). All delivered over an owned fiber footprint of 60,000+ miles across Iowa, supported by 14 data centers and a 24/7 managed support operation.
Product overview
Aureon is a diversified technology solutions provider offering an integrated portfolio of connectivity, managed IT, consulting, and contact center services. The core offering centers on network infrastructure with over 60,000 miles of fiber spanning Iowa, providing Business Internet, Dedicated Internet Access, Private Data Solutions, Voice Solutions, and Unified Communications. The managed IT layer includes Managed Backup, CloudWAN, ProCare (combining remote monitoring, EDR, and SOC/SIEM), Managed Firewall, Hardware and Software procurement, and the AI-powered Security Awareness Training platform for cybersecurity resilience. Carrier Services encompass Data Center Connectivity (including the 400 Tb/s AI-optimized route to Chicago), Digital Entertainment Television, Hosted Switching, and Wireless Carriers solutions. The Contact Center division delivers outsourced BPO services including call center, customer care, IT help desk, and technical support with dedicated team models. Consulting Services include Executive Search, Project Consulting, and Talent Solutions. The Aureon Cloud Suite provides centralized cloud computing for multi-location businesses. All services are supported by a 24/7/365 managed support infrastructure and can be purchased individually or as integrated packages.
Differentiator
Problem solved
Functional benefit
Brands
- Aureon Security Awareness Training: A comprehensive platform designed to help organizations reduce human risk and improve phishing resilience through realistic simulations, adaptive microlearning, and executive-level reporting.
Products and services
- Business Internet
- Dedicated Internet Access
- Private Data Solutions
- Voice Solutions
- Unified Communications
- Managed Backup
- CloudWAN
- ProCare
- Managed Firewall
- Hardware and Software Procurement
- Aureon Security Awareness Training
- AI-Optimized Optical Transport Network
- Digital Entertainment Television
- Hosted Switching
- Wireless Carrier Services
- Contact Center Solutions
- Executive Search
- Project Consulting
- Talent Solutions
- Aureon Cloud Suite
Quantifiable outcome
- 99.98% network uptime maintained
- +9 more outcomes
Companies that use Aureon
Customer profileNamed customers14 records
Segments10 records
Ideal customer profiles4 records
Aureon technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability1 record
Feature6 records
Aureon partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- NokiacoreNokia and t3 Broadband partnered with Aureon to deploy an ultra-high-capacity AI-optimized optical transport network connecting a major data center development in North Dakota to the Chicago metro area. The deployment utilizes Nokia's 1830 Global Express platform with Super C and L-band optical line system and 1.2T ICE7 coherent optics, designed to scale up to 400Tbps of transport capacity. This represents Aureon's highest-capacity network connection to date.
- t3 Broadbandcoret3 Broadband collaborated with Nokia and Aureon to deploy AI-optimized ultra-high-capacity optical transport network infrastructure. The partnership enables Aureon to deliver transport services at a scale traditionally associated with hyperscale operators, supporting rapid growth in AI, cloud, and data center workloads.
- Northwest CommunicationsminorAureon acquired cloud and managed IT clients from Northwest Communications Inc., a subsidiary of Northwest Communications Cooperative Association. The acquisition includes transfer of commercial clients in northwest Iowa, expanding Aureon's managed enterprise IT capabilities including firewall, security, data backup, and server/workstation management. Northwest Communications Cooperative is a shareholder and longstanding partner of Aureon for more than 35 years.
- Independent Telephone CompaniescoreAureon's foundation was established by 120 independent telephone companies, creating a distinct presence in rural Iowa offering services in areas often overlooked by larger businesses. The consortium model allows Aureon to serve rural communities while maintaining comprehensive technology solutions.
- FortinetcoreAureon is a certified Gold Level Fortinet partner with in-depth product expertise for delivering enterprise-grade network security architecture. The partnership enables Aureon to provide unified security platforms for multi-site global operations.
- Sharp Corporationcore16+ year contact center partnership delivering L1-L2 technical support for Sharp's AV product portfolio with 95% service level, 4.75/5 customer satisfaction, and 80,000+ annual interactions.
- Dartmouth CollegecoreSince 2013, Aureon has provided a dedicated alumni help desk for Dartmouth College's 80,000+ alumni network across 71 countries, achieving 94-98% customer satisfaction and 9,000+ contacts annually.
Scale indicators16 records
Recent moves6 records
Expansion highlights6 records
Aureon competitors and assessment
Company assessmentDirect peers
- Consolidated Communications: Regional fiber and managed services provider serving enterprise and residential customers across the Midwest and West. Comparable to Aureon as a mid-market regional telecom offering integrated connectivity and managed IT to enterprise and carrier wholesale customers.
- Midcontinent Communications (Midco): Regional cable and fiber operator serving the Upper Midwest with business internet, managed services, and wholesale carrier offerings. Highly comparable to Aureon in geography, customer mix, and integrated connectivity-plus-managed-services model.
- TDS Telecom: Communications provider serving rural and suburban communities with fiber, voice, managed services, and hosted solutions. Comparable to Aureon as a rural-focused cooperative-style telecom with enterprise and wholesale service lines.
- Zayo Group: Wholesale fiber and carrier services provider with extensive long-haul and metro fiber assets serving enterprise and hyperscale data center customers. Comparable to Aureon in wholesale carrier Ethernet, wavelength, and dark fiber offerings.
- Altafiber (formerly Cincinnati Bell): Regional fiber and managed services provider serving Ohio and adjacent Midwest markets with enterprise connectivity, voice, and IT services. Comparable to Aureon as a regional fiber operator with a similar integrated service stack and enterprise focus.
- ConvergeOne (C1): Managed IT, UCaaS, and contact center services provider for mid-market and enterprise customers. Comparable to Aureon's managed services and contact center BPO business in target customer profile and integrated IT support offerings.
- TTEC Holdings: Large contact center and CX BPO provider serving enterprise customers with omnichannel support. Comparable to Aureon's contact center BPO business, including the Sharp and Dartmouth alumni help desk engagements.
Emerging players
- Metronet: Rapidly growing fiber-to-the-premises operator expanding across the Midwest and beyond. Comparable to Aureon as a regional fiber builder targeting enterprise and wholesale customers, though with a residential-led GTM.
Broad incumbents
- Windstream: National fiber and managed services provider with deep enterprise and wholesale offerings across rural America. Comparable to Aureon as a fiber-based carrier with managed IT, UCaaS, and SD-WAN portfolios serving enterprise customers in the Midwest.
- Lumen Technologies: Large incumbent carrier with extensive fiber, wavelength, and managed services for enterprise and wholesale customers. Comparable to Aureon at the high-capacity carrier Ethernet / data center connectivity layer where they directly overlap on wholesale routes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Aureon social profiles
Digital presenceAureon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aureon leadership team
Management profileNumber of profiles
Profiles10 records
Aureon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aureon M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aureon
What does Aureon do?
Aureon provides integrated business technology solutions including fiber-based network connectivity (business internet, dedicated internet access, private data networks, voice, and unified communications), managed IT services (managed firewall, ProCare remote monitoring/EDR/SOC-SIEM, managed backup, CloudWAN, and security awareness training), contact center and BPO services (call center, customer care, IT help desk, technical support), carrier/wholesale connectivity, and consulting services (executive search, project consulting, talent solutions). All delivered over an owned fiber footprint of 60,000+ miles across Iowa, supported by 14 data centers and a 24/7 managed support operation.
Is Aureon a public or private company?
Aureon is a private company. It is classified as corporate owned and is currently operating.
When was Aureon founded?
Aureon was founded in 1989. It employs 501 to 1,000 people.
Where is Aureon based?
Aureon is headquartered in Des Moines, United States, in the North America region.
How does Aureon make money?
Six revenue lines are on record. Network Connectivity Services are the primary driver. The others are managed IT Services, contact Center Solutions, carrier Services, consulting Services and security Awareness Training.
Who are Aureon's main competitors?
Direct peers on record are Consolidated Communications, Midcontinent Communications (Midco), TDS Telecom, Zayo Group, Altafiber (formerly Cincinnati Bell), ConvergeOne (C1) and TTEC Holdings. Metronet is listed as an emerging player. Broad incumbents are Windstream and Lumen Technologies.
Does Aureon have an API?
No public API is recorded for Aureon.
What industry is Aureon in?
Aureon's product category is Managed Network and IT Services. Its primary akta.pro industry code is HDAIAFAC, Carrier Ethernet Services (E-Line/E-LAN/E-Tree), with a secondary code of HDAIACAJ, Neutral-Host Fiber & Shared Access Network Operators. Its NAICS code is 517111 and its SIC code is 4813.