What Nerds on Site does

Nerds on Site is a Canadian public IT services company founded in 1995, operating on the Canadian Securities Exchange (CSE: NERD) and OTCQB (NOSUF). The company delivers on-site, remote, and managed IT services to small and medium enterprises (SMEs) and residential customers across Canada and the United States through a franchise/entrepreneur model in which independent Nerd technicians serve as business owners delivering services locally.

The company's service portfolio spans managed IT services, on-site IT support, cloud services (O365, Google Workspace, VoIP), IT consulting (including vCIO and GRC), web design and hosting, and tech staffing. Cybersecurity is a strategic focus area, anchored by the SME Edge Zero Trust platform—which delivers AI-driven web filtering and network protection—alongside the Cyber Snapshot assessment program and NerdsBackup data protection service. Underlying technology includes patented cybersecurity IP from the company's investment in Adam Networks ('Don't Talk to Strangers' technology, patented in the USA and Europe and demonstrated at Black Hat). The product surface was extended in October 2025 with AI-Driven Recruitment and Private AI Solutions.

Revenue is generated through four primary streams: subscription-based managed IT and cybersecurity services (the core recurring engine), professional services delivered on-site or remotely under 'by-the-solution' pricing, IT staffing engagements, and the Nerds On Line residential remote support subscription at $39/month. Distribution occurs through direct field service, the exclusive national Staples Canada channel partnership, online self-serve booking, and a phone-based inside sales operation. The company operates across nine Canadian provinces and four US states, reporting Q3 FY2026 revenue of $3.28M (up 9% YoY) and a return to quarterly profitability with net income of $51,877.

Name

Nerds on Site

Legal name

Nerds On Site Inc.

Website

https://nerdsonsite.com

Company type

Public

Founded year

1995

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Nerds on Site is a Canadian public IT services company (CSE: NERD) founded in 1995 that delivers managed IT, cybersecurity, on-site support, and tech staffing to small and medium enterprises across Canada and the United States through a franchise model of independent technicians.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Managed IT & Cybersecurity Services: Recurring cybersecurity and IT support services delivered to business clients, representing the core revenue driver. Growth in recurring revenue base noted in Q3 FY2026. Gross margin expanded to 26%.
2. Tech Staffing Services: IT staffing services for businesses in Canada and USA, providing technical personnel to SME clients.
3. On-Site IT Support: Per-incident or per-project on-site IT support and computer repair for businesses and residences, priced by the solution rather than by the hour.
4. Nerds On Line (Residential Remote Support Subscription): Monthly remote computer support subscription at $39/month covering up to 2 devices, offering 24/7 remote IT support for home users.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Nerds on Site provides managed IT services, cybersecurity, cloud solutions, on-site technical support, and IT consulting to small and medium enterprises across Canada and the United States. Services are delivered by a national network of independent Nerd technicians (franchise/entrepreneur model) at client homes and offices, supplemented by remote support and 24/7 help desk. The company also serves residential consumers with computer repair, virus removal, networking, and a monthly remote support subscription called Nerds On Line.

Product overview

Nerds on Site is an IT services company offering a comprehensive portfolio of managed IT, cybersecurity, and technology solutions primarily serving small and medium enterprises across Canada and the United States. The core offering centers on Managed IT Services and On-Site IT Support, complemented by specialized security products including SME Edge Zero Trust (advanced AI-driven network security), Cyber Snapshot (security assessment), and NerdsBackup (data protection). Additional services include Cloud Services (email, storage, virtual workspace, VoIP), IT Consulting (strategy, vCIO, compliance), and Web Development/Hosting. For residential customers, the company operates Nerds On Line as a remote support subscription ($39/month), while also providing residential IT services covering repairs, networking, and security. Recent additions include AI-Driven Recruitment and Private AI Solutions integrated into their service offerings. The company was founded in 1995 and has achieved significant scale with over 100,000 five-star client reviews.

Differentiator

Problem solved

Functional benefit

Brands

• Nerds On Line: Remote IT support subscription service for home users at $39/month covering up to 2 devices with 24/7 support.
• SME Edge
• Cyber Snapshot
• NerdsBackup

Products and services

• Managed IT Services Outsourced IT management service covering network monitoring, security patching, data backup and recovery, cloud computing, help desk support, and 24/7 remote technical assistance for small and medium businesses.
• On-Site IT Support On-demand technical support delivered by Nerd technicians at client locations including laptop and computer support, network setup and repair, printer service, device procurement, data security, and data recovery for businesses and residences.
• Cloud Services Cloud-based business solutions including email (O365 and Google Workspace), data backup and recovery, cloud storage, virtual workspaces, website hosting, and VoIP phone solutions.
• IT Consulting Services Strategic IT consulting offering IT strategy and planning, project management, IT assessments, virtual CIO services, governance risk and compliance, and business continuity and disaster recovery planning for SMEs.
• SME Edge Zero Trust AI-driven Zero Trust network security solution for small and medium enterprises providing web filtering, network protection, and cybersecurity services with advanced threat detection capabilities.
• Cyber Snapshot Cybersecurity assessment program that evaluates clients' security posture and provides actionable recommendations for improving their IT security infrastructure.
• Web Development Services Full-service web design, development, digital marketing, and hosting for small and medium businesses, including SEO services and business website hosting.
• Residential IT Services Home-focused technical support including computer repair, Mac repair, virus and malware removal, wireless networking, computer security, data backup, device setup, tablet support, and smart home services.
• Nerds On Line Monthly remote computer support subscription at $39/month covering up to 2 devices, providing 24/7 unlimited remote IT support for residential users including virus removal, email setup, network troubleshooting, and software installation.
• NerdsBackup Dedicated data backup, recovery, and security service to protect business-critical data and ensure business continuity for SME clients.

Quantifiable outcome

• Return to quarterly profitability with net income of $51,877 in Q3 FY2026 vs. net loss of $198,156 prior year
• +4 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• Nerds On CallflagshipStrategic or Co-development Partner · 31 January 2024Merger with Nerds On Call completed in January 2024. The transaction expanded geographical reach and the suite of services available to clients. Previously a letter of intent was signed in September 2023, with asset purchase details announced in February 2024.
• Zonetail Inc. (TSXV: ZONE, OTCQB: ZTLLF)coreStrategic or Co-development Partner · 5 May 2022Partnership to bring IT and cybersecurity solutions to high-rise residents across Canada and the US. Zonetail operates in multi-residential buildings, creating a strategic channel to reach end consumers in high-density urban areas.
• Staples CanadaflagshipChannel Partner/ Reseller/ Distributor · 1 March 2021Exclusive national partnership making Nerds on Site IT support services available through Staples Canada locations nationwide for small business customers. An important channel partnership bringing SME clients through Staples' retail footprint across Canada.
• Adam NetworkscoreTechnology or Integration · 8 May 2019Strategic investment in Adam Networks, a cybersecurity technology company. Nerds On Site invested in Adam Networks and benefited from their patented 'Don't Talk to Strangers' cybercrime-defeating technology, with Adam demonstrating their adam:ONE Security Gateway at Black Hat Security Conference.
• FiberneticsminorChannel Partner/ Reseller/ Distributor · 26 March 2019Partnership as a VoIP reseller, with Nerds On Site becoming a top 5 Fibernetics VoIP seller in Canada for business phone solutions.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nerdsonsite
• Xx.com/nerdsonsite
• LinkedInlinkedin.com/company/nerds-on-site

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nerds on Site