Family Support Services of West Hawai‘i

Name

Family Support Services of West Hawai‘i

Legal name

Family Support Hawai'i

Website

https://familysupporthawaii.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Family and Social Services

NAICS

Child and Youth Services (62411), Child Care Services (6244), Child Care Services (624410)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300)

akta.pro primary industry

Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parenting Support Services (BPAGAEAC), Family Advocacy, Parent Training & Support Services (EDAJAKAK), Maternal, Child & Family Health Organizations (BPAGACAF)

Keywords

• Early childhood education
• Family support services
• Home visiting programs
• Early intervention therapy
• Fatherhood support programs

Headquarters

HQ city

Kailua Kona

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Foundation Grants: Non-profit funding stream from private foundations; examples include $450K from The Stupski Foundation (October 2025) and $25K from The Clarence T.C. Ching Foundation (December 2024).
2. Government Contracts: State of Hawai'i Department of Health contracts for Early Intervention services, Department of Human Services Home Visiting Services contract, federal Early Head Start funding, and Office of Youth Services grant.
3. Corporate Cause Marketing (Ohana Fuels 'Fuel Up. Do Good.'): Quarterly donations from Ohana Fuels based on a portion of gasoline/diesel sales at all Big Island stations; e.g., $6,190.60 donation in Q1 2023.
4. Fundraising Events: Annual 'Serve It Forward' Tennis & Pickleball Tournament, Daddy-Daughter Dance, Huggo's Wahine Fishing Tournament proceeds, and silent auction revenue supporting programs.
5. Individual Donations and Trust Grants: Individual donor contributions, Teresa F. Hughes Trust 'Persons-in-Need' grants (e.g., $20,000), AmazonSmile donations, and Give Big Hawai'i campaigns.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Family Support Hawai'i is a nonprofit 501(c)(3) social services organization delivering free, evidence-based programs to families across West Hawai'i Island. Its core offerings include Early Head Start (home visiting and center-based services for pregnant women and children birth to age 3), the Child Development / Early Intervention program (speech, occupational, physical, and special instruction therapy for children birth to age 3 with developmental delays), Home Visiting Services for families involved with Child Welfare Services, and the West Hawai'i Fatherhood Initiative supporting fathers and father-figures.

Product overview

Family Support Hawai'i (FSH) — also known as Family Support Services of West Hawai'i — is a single nonprofit social-services organization (founded 1979; Federal Tax ID 99-0230341) that delivers an integrated portfolio of family-support programs rather than a unified software product. Its offering is organized into four primary service divisions: Child Welfare/Family Strengthening, Early Childhood Education, Child Development, and Youth Development, with offices in Kailua-Kona, Waimea, Kealakekua, and Na'alehu. The core programs include Early Head Start (home-visiting and center-based services at Kealakehe High School and the Greenwell Family Development Center), the Child Development / Early Intervention program (speech, physical, occupational, and special instruction therapy for children birth–three with developmental delays), Home Visiting Services (a Parent As Teachers affiliate serving CWS-involved families), and the West Hawai'i Fatherhood Initiative (support groups plus the annual Daddy-Daughter Dance and Father Engagement training). These core programs are complemented by add-on modules and projects such as the Newborn Enhanced Support Team (NEST), Group Socializations, Youth Development/Street Outreach, the Techie for the Keiki technology project, the Mālama Mākua project, and the affiliated Island Therapeutic Specialists LLC. Funding and awareness are sustained through annual campaigns (Fall Campaign, Spring Campaign, Kalikimaka No Na Keiki) and recurring fundraising events including the Serve It Forward Tennis & Pickleball Tournament and the Ohana Fuels "Fuel Up. Do Good." beneficiary partnership.

Differentiator

Problem solved

Functional benefit

Brands

• Early Head Start (EHS): Federally funded, community-based program offering home-visiting and center-based services to pregnant women and children from birth to three years old.
• West Hawaiʻi Fatherhood Initiative
• Home Visiting Services (HVS)
• Child Development Program (Early Intervention)
• Newborn Enhanced Support Team (NEST)

Products and services

• Early Head Start (EHS) A federally funded, evidence-based program providing home-visiting and center-based services to pregnant women and children from birth to three years old, including child development, family development, health, nutrition, and mental wellness services, with two licensed infant-toddler centers (Kealakehe High School and Greenwell Family Development Center in Kealakekua). Services are free to eligible families.
• Early Intervention / Child Development Program A State of Hawaii Department of Health-funded program providing speech, physical, occupational, and special instruction therapy to children from birth to three years of age with developmental delays or special needs, delivered in the child's natural environment (typically the home) through a coaching model with licensed therapists across North Hawaii and Kailua-Kona. Services are free to families.
• Home Visiting Services (HVS) Program serving families with children under three involved with Child Welfare Services (CWS), Voluntary Case Management (VCM), or Family Strengthening Services (FSS); delivers parent coaching, skill building, attachment support, and counseling in the family home via Home Visitors and Family Counselors. Affiliate of Parent As Teachers. Funded by Hawaii Department of Human Services contract. Services are free to families.
• West Hawai'i Fatherhood Initiative (WHFI) Program supporting and empowering fathers to remain engaged with their children through support groups, Father Engagement training, and community events such as the annual Daddy-Daughter Dance and Celebration of Fatherhood; operates groups in Ka'u, Kona, and Waimea. Free to participants.
• Newborn Enhanced Support Team (NEST) Free support program for families with newborns in West Hawai'i and Ka'u, including Early Identification screenings, First Connections peer support via text messages and phone calls, and First Foods for Island Families nutrition support. NEST visits families who give birth at Kona Community Hospital and accepts referrals for home/other-facility births.
• Island Therapeutic Specialists LLC An affiliated entity providing therapeutic services (occupational, physical, and speech-language therapy) to West Hawai'i and Ka'u families, linked as a referral pathway from FSH programs such as the Newborn Enhanced Support Team (NEST).
• Youth Development / Street Outreach Programs serving youth ages 11-21, including a part-time street outreach worker serving runaway and homeless youth on Ali'i Drive and the pier, after-school programming in Ocean View/Ka'u, and a planned Youth Services Drop-In Center called Hale Maluhia offering showers, meals, GED prep, and overnight shelter. Funded in part by the Office of Youth Services.

Quantifiable outcome

• Over 900 new families received services within less than a year as of Fall 2017
• +5 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

17 partnerships are on record, tiered mid, major and minor.

• Parent As TeachersmidStrategic or Co-development Partner · 5 November 2024Home Visiting Services (HVS) is proud to be a Parent As Teachers affiliate, using the Parent As Teachers evidence-based home visiting model to provide parenting support for families working with Child Welfare Services, Voluntary Case Management, and Family Strengthening Services.
• Ohana Fuels (Hawaii Petroleum)majorGTM or Marketing Partner · 25 May 2023Ohana Fuels 'Fuel Up. Do Good.' program is a recurring cause-marketing partnership where Ohana Fuels donates a portion of every gallon of gasoline and diesel purchased at Big Island stations. FSH was a beneficiary in late 2017 (Oct-Dec), late 2022, Q1 2023 ($6,190.60), and Q2 2025 (April 1 - June 30, 2025). Funds have been used to acquire an OAE Hearing Screener for newborn hearing screens.
• Huggo's (Eric von Platen Luder)majorGTM or Marketing PartnerOngoing recipient relationship since at least 2018 - Huggo's Annual Wahine Fishing Tournament (23rd anniversary in 2018, 24th in 2019) generates proceeds benefiting Family Support Hawaii. FSH staff volunteer to partner with Huggo's staff for the annual event.
• ʻOhana 100minorGTM or Marketing PartnerLocal nonprofit partnership providing free books to all Early Head Start children for their home libraries through 'Ohana 100, supporting early literacy outcomes for enrolled families.
• Give Big HawaiiminorGTM or Marketing PartnerHoliday-season online giving platform partnership promoted in November 2019 to support Family Support Hawaii's programs.
• AmazonSmileminorGTM or Marketing PartnerRegistered AmazonSmile charity (smile.amazon.com/ch/99-0230341) enabling Amazon shoppers to direct a portion of purchases to Family Support Hawai'i.
• Hawaii Action Academy and Trunk TrainersminorGTM or Marketing PartnerJune 2018 co-sponsored tailgate party / Father's Day event with FSH Fatherhood Initiative; approximately 100 attendees, included food, obstacle course, Potagee Horseshoe toss, Bouncy Castle, and health screenings; prizes included a three-burner gas grill and Potagee Horseshoe kits.
• Habitat for Humanity (Big Island - Kona, Waimea, Hilo)minorStrategic or Co-development PartnerJune 2018 DIY workshop co-sponsored with FSH Fatherhood Initiative, sponsored by The Hawaii Commission on Fatherhood; hosted at three Big Island locations; fathers and children built barbecue tool racks and wood photo transfers.
• Kona MomsminorGTM or Marketing PartnerJuly 2017 collaboration with FSH Fatherhood Initiative for the Kona Talk Story Event - a family dinner and movie night screening of Pixar's 'Inside Out' focused on emotional intelligence.
• Kona Coffee and Tea CompanyminorGTM or Marketing PartnerVenue host for the inaugural Daddy-Daughter Dance on April 7, 2018; provided space, refreshments, and gift certificate giveaways.
• Big Island Princess PartiesminorGTM or Marketing PartnerProvided costumed characters (Princess Ariel, Moana, King Triton, Chief Tui) for the inaugural 2018 Daddy-Daughter Dance event.
• Umeke's Bar and Grill (Kona)minorGTM or Marketing PartnerProvided 'ono grinds' (food) at the inaugural 2018 Daddy-Daughter Dance event.
• Marlina and Gertrudes Jazz BarminorGTM or Marketing PartnerVenue host for the 2nd Annual Daddy-Daughter Dance in 2019.
• West Hawaii Community Health CenterminorStrategic or Co-development PartnerProvided start-up funding for materials for the Marshallese Handicraft Collective, a small business initiative for young mothers at Kahalu'u Housing supported by FSH Youth Development.
• Turf HawaiiminorOthersGenerous in-kind donation of sod, dirt, and manpower to revitalize the Early Head Start outdoor play space at the infant and toddler center at Kealakehe High School in 2015.
• Senators Brian Schatz and Mazie Hirono (Hawaii)midOthersEarly Head Start Director Stacy Brown met with Senators Schatz and Hirono during the 2017 NHSA Fall Leadership Institute 'Day on the Hill' to advocate for Head Start and Early Head Start programs for Hawaii keiki.
• Holua Tennis and Pickleball Center (Keauhou)midOthersHosts the annual 'Serve It Forward' Tennis and Pickleball Tournament at 78-7190 Kaleiopapa Street, Kailua-Kona, HI 96740. 9th annual tournament in 2025 attracted 144 players and 50+ silent auction donors in 2016.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Others

• National Head Start Association: National membership and advocacy body for Head Start/Early Head Start grantees including FSH. Comparable as the ecosystem/industry association that connects FSH to peer EHS programs and federal funding advocacy (Stacy Brown represented FSH at NHSA Fall Leadership Institute in 2016 and 2017).
• Parent As Teachers: National evidence-based home visiting model organization of which FSH's Home Visiting Services became an affiliate in November 2024. Comparable as a programmatic framework/enabler for FSH's child welfare and family strengthening work.
• Hawai'i Community Foundation: Statewide community foundation that is a likely funding intermediary for many of the same foundation grants (Stupski, Castle, Ching) that FSH receives. Comparable as a Hawai'i philanthropic ecosystem participant rather than a direct service competitor.

Direct peers

• Parents And Children Together (PACT): Hawai'i-based nonprofit operating Head Start, Early Head Start, and family-strengthening programs on multiple islands. Directly competes for the same federal/state Head Start and family-support contracts as FSH.
• Child & Family Service: Hawai'i-based 501(c)(3) nonprofit providing similar family strengthening, counseling, early childhood, and home-visiting services across multiple islands. Directly comparable as a fellow community-based human services agency serving Hawai'i families with government contracts and foundation funding.
• Easter Seals Hawai'i: Hawai'i affiliate of Easterseals providing early intervention services for children with developmental delays and disabilities, including speech, occupational, and physical therapy — directly comparable to FSH's Child Development / Early Intervention program and Island Therapeutic Specialists LLC.
• Partners in Development Foundation: Hawai'i-based nonprofit operating home-visiting, early childhood, and Hawaiian cultural family-support programs including Early Head Start across the state. Highly comparable as a fellow federally-funded home-visiting and family strengthening provider in Hawai'i.
• Catholic Charities Hawai'i: Statewide Hawai'i nonprofit offering early childhood, family services, immigration, and behavioral health programs with similar government-contract and grant-funding model. Operates Head Start/Early Head Start programs across the islands and is a natural peer for FSH's Big Island service portfolio.
• Helping Hands Hawai'i: Statewide Hawai'i human services nonprofit providing family financial assistance, case management, and basic needs support to at-risk families. Comparable grant- and donation-driven service delivery model serving similar beneficiary populations.

Emerging players

• Big Brothers Big Sisters Hawai'i: Hawai'i youth-mentoring nonprofit serving at-risk youth across the state, comparable to FSH's Youth Development division and street outreach program serving runaway/homeless youth on Ali'i Drive. Partial overlap in mission space.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/familysupporthawaii
• LinkedInlinkedin.com/company/familysupporthawaii

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Support Services of West Hawai‘i