CarePort Health

What CarePort Health does

CarePort Health, founded in 2012 and headquartered in Boston, is a wholly-owned subsidiary of WellSky (headquartered in Overland Park, Kansas) operating under the brand "CarePort, powered by WellSky." The company operates a cloud-based, EHR-agnostic care coordination platform that bridges acute and post-acute Electronic Health Records to deliver real-time patient tracking, discharge planning, referral management, and post-acute outcomes measurement. The platform underpins approximately 30% of U.S. hospital discharges to post-acute providers and connects 2,000+ hospitals, 130,000+ post-acute providers, and 850,000+ direct-enabled physicians across 43 states, covering 14 million lives and processing 54 million annual referrals and 10 million daily patient events.

The product architecture is modular. Six core offerings — CarePort Guide (patient choice and provider selection), CarePort Connect (real-time patient tracking and alerting), CarePort Insight (post-acute network analytics), CarePort Care Management (EHR-agnostic care transitions), CarePort Transition (EHR-embedded referral management), and CarePort Referral Management (electronic referral processing) — are augmented by add-on modules including CarePort Interop (CMS Conditions of Participation event notifications), CarePort Discharge, CarePort Intake, CM Neighborhood (social determinants of health referrals), CarePort Community, CarePort Connect for PACs, and CarePort Inquiry Management. The platform leverages HL7/FHIR standards and is embedded within Epic App Orchard and Cerner Acute Case Management environments. Customer segments are hospitals and health systems, ACOs and physician groups, payers and health plans, post-acute providers, and dedicated motions for Epic and Cerner clients.

CarePort operates as enterprise SaaS with annual subscription contracts priced by organization size and volume metrics (hospital count, lives covered, or referral volume) rather than per-seat. The 101-250 employee company sells primarily through direct enterprise field sales supported by EHR marketplace listings and channel partnerships with state hospital associations (Georgia Hospital Association Health Services) and health information exchanges (MiHIN, NC HealthConnex, MedAllies). Compliance posture includes HIPAA, CCPA, GDPR/Privacy Shield, and CMS Innovator Status with access to Chronic Conditions Data Warehouse, CASPER, MDS, and CMS quality measure data.

Name

CarePort Health

Legal name

CarePort

Website

https://careporthealth.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

CarePort Health, a WellSky subsidiary, provides a cloud-based care coordination platform that bridges acute and post-acute EHRs for real-time patient tracking, discharge planning, and referral management. It serves 2,000+ hospitals, 130,000+ post-acute providers, ACOs, and payers across 43 U.S. states.

Ownership category

akta.pro rank

Product category

Healthcare Care Coordination Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Home Health Care Services (621610)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)

Keywords

• Care coordination software
• Post-acute care management
• Healthcare interoperability
• Discharge planning platform
• Patient referral management

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): CarePort operates as a cloud-based SaaS platform providing subscription-based access to its care coordination suite. The platform is sold to hospitals, health systems, ACOs, payers, and post-acute providers with enterprise contracts. Pricing appears to be based on organization size/volume metrics (hospitals, lives covered, referrals) rather than per-seat.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

CarePort Health provides a cloud-based, EHR-agnostic care coordination platform that connects acute and post-acute care providers through real-time patient tracking, discharge planning, referral management, and analytics. The platform serves hospitals, health systems, ACOs, payers, and post-acute providers, processing over 30% of U.S. hospital discharges to post-acute settings and covering 14 million lives across 2,000+ hospitals and 130,000+ post-acute providers.

Product overview

CarePort Health, powered by WellSky, offers an end-to-end care coordination platform with a modular architecture designed for healthcare providers, payers, and ACOs. The core platform consists of six main products: CarePort Guide (patient choice and provider selection), CarePort Connect (real-time patient tracking), CarePort Insight (analytics and benchmarking), CarePort Care Management (EHR-agnostic care coordination), CarePort Transition (EHR-embedded referral management), and CarePort Referral Management (electronic referral processing). Additional modules include CarePort Interop (CMS compliance for event notifications), CarePort Discharge (episode management), CarePort Intake (referral source management), CM Neighborhood (social determinants referrals), CarePort Community (community-based referrals), CarePort Connect for PACs (post-acute provider visibility), and CarePort Inquiry Management (lead management). The platform bridges acute and post-acute EHRs, providing visibility for providers, payers and ACOs into care patients receive across settings.

Differentiator

Problem solved

Functional benefit

Brands

• naviHealth Care Transition Platform: Care transition platform formerly known as Curaspan, now joining CarePort powered by WellSky
• CarePort Guide
• CarePort Connect
• CarePort Insight
• CarePort Care Management
• CarePort Transition
• CarePort Referral Management
• CarePort Interop
• CarePort Discharge
• CarePort Intake
• CM Neighborhood

Products and services

• CarePort Guide Interactive tool used by discharge planners, patients, families, and care managers to find high-quality post-acute care. Provides a national database of Medicare-certified post-acute providers with quality metrics and patient choice functionality.
• CarePort Connect

Quantifiable outcome

• 11% reduction in readmission rate
• +19 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• CernercoreTechnology or Integration · 22 June 2022Integrated solution between Cerner Acute Case Management (ACM) and CarePort Discharge. Cerner users can access CarePort's nationwide provider network and workflow solutions without leaving the Cerner platform. Includes single sign-on and real-time notification integration.
• Epic SystemscoreTechnology or Integration · 28 January 2021CarePort Interop integrated into Epic App Orchard marketplace using FHIR APIs. Three CarePort applications (Guide, Transition Extender, Interop) available in Epic marketplace for seamless EHR-embedded care coordination workflows.
• MedAlliescoreTechnology or Integration · 1 January 2021Strategic partnership with MedAllies, a national interoperable network and HISP, enables CarePort Interop to embed secure real-time notifications directly within physician workflows in their EHRs. Combines MedAllies' physician network connectivity with CarePort's post-acute network for comprehensive CMS CoP compliance.
• Michigan Health Information Network Shared Services (MiHIN)coreStrategic or Co-development Partner · 14 January 2020Michigan's state-designated HIE partnered with CarePort to enable real-time data sharing for Michigan provider and payer organizations participating in MI Health Link (Dual Eligible Demonstration). CarePort leverages MiHIN data to provide higher quality data for managing patient populations and conducting 24-48 hour post-discharge follow-up requirements.
• NC HealthConnexcoreStrategic or Co-development Partner · 11 December 2019North Carolina's statewide HIE collaborated with CarePort to optimize care coordination for UNC Health Care. The integration enables real-time notifications and enhanced reporting capabilities for UNC's 12 hospitals to actively manage patients and improve post-acute outcomes.
• Georgia Hospital Health Services (GHHS)coreChannel Partner/ Reseller/ Distributor · 9 July 2019GHHS, the shared services subsidiary of Georgia Hospital Association, partnered with CarePort to provide hospitals across Georgia with a complete suite of care coordination solutions. The partnership enables GHA member hospitals to access CarePort's platform for real-time visibility into transitions of care.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bamboo Health: Bamboo Health (formed by merging Collective Medical and PatientPing) is the closest direct competitor, offering real-time ADT event notifications and care coordination across acute and post-acute settings for hospitals, payers and ACOs — overlapping CarePort's core Interop and Connect capabilities.
• PointClickCare: PointClickCare is the dominant post-acute EHR (SNF, home health, senior living) and has expanded into care coordination, transitions and network management — directly overlapping CarePort's PAC-facing products like Guide, Insight and Referral Management.
• Arcadia: Arcadia is a healthcare data and analytics platform used by ACOs, health systems and payers for population health and care management — overlapping CarePort's Insight and Care Management products on the analytics and VBC enablement side.
• naviHealth (Optum): naviHealth, owned by UnitedHealth/Optum, provides post-acute care management for health plans and providers, including the legacy Curaspan platform now folded into CarePort. It is the most direct enterprise competitor for value-based post-acute networks.

Others

• WellSky: WellSky is CarePort's parent company and provides post-acute EHR and analytics software across SNFs, home health, hospices and blood banks; the two organizations cross-sell and share infrastructure, making WellSky both a strategic enabler and a competitive adjacency.

Emerging players

• Conduit Health Partners: Conduit Health Partners provides 24/7 nurse triage, care navigation and post-acute transition services for health systems, blending software with clinical services in a category adjacent to CarePort's digital coordination platform.
• CipherHealth: CipherHealth focuses on patient outreach, post-discharge follow-up and readmission reduction workflows — partially overlapping CarePort's Transitional Care Management and Connect products, especially on the patient-engagement layer.

Broad incumbents

• Oracle Health (Cerner): Oracle Health's Cerner Acute Case Management and referral capabilities are natively embedded in the second-largest hospital EHR, competing head-to-head with CarePort Discharge for Cerner-based hospitals.
• Health Catalyst: Health Catalyst is a broader healthcare data and analytics incumbent that competes with CarePort Insight on network performance benchmarking and population health, while offering a wider portfolio of analytics, financial and operational tools.
• Epic Systems (Care Management module): Epic's Care Management and Healthy Planet modules increasingly bundle discharge planning, referral management and care coordination natively inside the dominant hospital EHR — a built-in alternative to CarePort's EHR-agnostic suite for Epic customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/careport-health
• Xx.com/careporthealth
• Facebookfacebook.com/Careporthealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds3 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePort Health