South Cove Community Health Center

Name

South Cove Community Health Center

Legal name

South Cove Community Health Center

Website

https://scchc.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Outpatient Care Centers (6214), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health services
• Primary care clinic
• Pediatric healthcare
• Behavioral health services
• Community pharmacy services

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Insurance Reimbursement: South Cove accepts insurance payments including Medicaid, Medicare, and CHIP (Children's Health Insurance Program). Services are billed through insurance plans with patients responsible for copays, coinsurance, or deductibles as applicable.
2. Sliding Fee Scale Services: Discounted services for patients who qualify based on family size and income. Payment plans available for low income and medical hardship patients. No one denied access due to inability to pay.
3. Laboratory Services Billing: Laboratory testing provided by Beth Israel Deaconess Medical Center (BIDMC) and billed separately from SCCHC services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

South Cove Community Health Center is a private non-profit community health center providing culturally and linguistically competent primary and specialty care to Asian-American and underserved populations across five Greater Boston locations. Its offerings span Internal Medicine, Pediatrics, Obstetrics/Gynecology, Optometry, Behavioral Health, Dentistry, and on-site Pharmacy services. Bilingual staff, a sliding fee scale, and FTCA/NHSC federal program participation enable accessible care regardless of insurance or ability to pay.

Product overview

South Cove Community Health Center is a community health center providing primary care services across five locations in the Greater Boston Area (Chinatown, Quincy, and Malden, Massachusetts). The organization operates as a single, unified health center offering multiple clinical specialties — Internal Medicine, Pediatrics, OB/Gyn, Optometry, Behavioral Health, and Dentistry — alongside two on-site pharmacies (Boston Pharmacy and Quincy Pharmacy). Digital patient-facing services include an eClinicalWorks-powered Patient Portal for medical records and appointments, and an Instamed-powered Payment Portal for bill payment. The health center also provides WIC/Nutrition services and mammography. All services are designed to be linguistically and culturally competent for Asian-American and non-English-speaking populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Internal Medicine Services General internal medicine, geriatric services, radiology/ultrasound, and community healthy heart programs offered to adult patients at Boston, Quincy, and Malden locations.
• Pediatrics Services General pediatric services including adolescent health, immunizations, tuberculosis clinic, thalassemia screening, and asthma/pulmonary clinic for children from infancy through adolescence.
• Obstetrics/Gynecology Services Full obstetric services, labor coaching, prenatal classes, gynecological exams, family planning, breast and cervical health, radiology/ultrasound, and mammography offered to women.
• Optometry Services Full optometry services including eyeglass prescriptions, visual field testing, fundus photography, eyeglass dispensing (MassHealth only), and contact lens prescriptions and fittings.
• Behavioral Health Services Psychopharmacology, individual counseling, family counseling, and couples therapy provided by licensed psychologists, psychiatrists, and mental health counselors.
• Dentistry Services General dentistry services and school fluoride treatment program offered by a team of DMDs and registered dental hygienists at Boston and Quincy locations.
• Boston Pharmacy Prescription fulfillment pharmacy located at 256 Harrison Ave in Chinatown, offering prescription refills, medication counseling, immunizations, and over-the-counter products. Formerly known as Tai Tung Pharmacy.
• Quincy Pharmacy Pharmacy services at the Quincy location providing prescription refills, medication counseling, immunizations, and over-the-counter products for Quincy-area patients.
• Patient Portal Electronic patient portal powered by eClinicalWorks, enabling patients to access medical records, communicate with providers, view test results, and manage appointments.
• Patient Payment Portal Online patient payment portal powered by Instamed, allowing patients to make payments using their account number or claim number from patient statements.
• WIC/Nutrition Services Women, Infants, and Children (WIC) nutrition program and general nutrition counseling services available at the South Street clinic location.

Quantifiable outcome

• No patient denied access due to inability to pay
• +1 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Beth Israel Lahey HealthcoreStrategic or Co-development PartnerSouth Cove Community Health Center proudly affiliates with Beth Israel Lahey Health, one of the major healthcare systems in Massachusetts. This affiliation provides integration with a larger healthcare network and access to specialized medical services.
• Beth Israel Deaconess Medical Center (BIDMC)coreTechnology or IntegrationLaboratory testing of blood draws and other specimens is provided by BIDMC. Services are billed separately from SCCHC bills. BIDMC also provides price transparency tools for patients.
• National Health Service Corps (NHSC)coreStrategic or Co-development PartnerSouth Cove CHC is a member of the National Health Service Corps, a federal program that provides loan repayment assistance for health professionals who commit to serving in underserved communities.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• East Boston Neighborhood Health Center: Large FQHC serving a predominantly immigrant and non-English speaking population in Greater Boston with comprehensive primary care, dental, behavioral health, and pharmacy services under one roof — directly comparable multi-specialty community health center model.
• Charles River Community Health: FQHC with multiple sites serving diverse, predominantly non-English speaking populations in the Greater Boston area, providing medical, dental, behavioral health, and pharmacy services — comparable multi-site FQHC structure.
• Harbor Health Services: Massachusetts FQHC operating multiple community health center sites including on Cape Cod and in Greater Boston, providing primary care, dental, behavioral health, and elder services — comparable multi-site community health center model with similar payer mix.
• Mattapan Community Health Center: Greater Boston FQHC focused on an underserved minority community, providing primary care, dental, vision, and behavioral health with multilingual staffing — comparable community-based, culturally competent model.
• Manet Community Health Center: FQHC with multiple locations in Quincy and other Greater Boston South Shore communities, offering primary care, behavioral health, and pharmacy — overlapping geographic territory and service lines with South Cove's Quincy footprint.
• Upham's Corner Health Center: Boston-area FQHC delivering primary care, dental, behavioral health, and pharmacy to a diverse, predominantly low-income and immigrant population — closely aligned multi-site FQHC operating model.
• DotHouse Health (Dorchester): Boston-area FQHC offering internal medicine, pediatrics, OB/GYN, dentistry, behavioral health, and pharmacy with sliding fee scale — near-identical service mix and target population as South Cove.
• Dimock Community Health Center: Boston-based FQHC offering primary care, behavioral health, and child and family services to underserved populations — comparable community health center mission and patient demographic profile.

Broad incumbents

• Cambridge Health Alliance: Massachusetts safety-net health system serving Cambridge, Somerville, and Boston's metro-north communities with primary care, specialty care, and hospitals — comparable mission around underserved populations but operates at a much larger scale and broader scope than South Cove.
• Boston Medical Center: Large academic safety-net hospital in Boston serving predominantly low-income and immigrant patients; comparable underserved-population mission but operates at significantly larger scale with inpatient services South Cove does not offer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/south-cove-community-health-center

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South Cove Community Health Center