Petaluma Health Center

What Petaluma Health Center does

Petaluma Health Center, Inc. (PHC) is a non-profit 501(c)(3) Federally Qualified Health Center headquartered in Petaluma, California, operating since 1996 across Sonoma County and West Marin. The organization delivers integrated primary medical, dental, behavioral health, women's health, optometry/ophthalmology, HIV/Hepatitis C specialty care, acupuncture, chiropractic, pharmacy, and wellness services through a patient-centered medical home model. PHC runs 12+ fixed and mobile access points, including nine health clinic sites (Petaluma, Rohnert Park, Point Reyes Station, Bolinas), school-based clinics at Casa Grande High School, San Antonio High School, and Santa Rosa Junior College, the Mary Isaak Homeless Shelter Clinic (COTS), an on-site pharmacy, and a rotating mobile health unit, serving 42,000+ patients through 220,000+ visits annually.

The underlying technology stack is built on commodity vendor platforms rather than proprietary systems. Clinical operations run on the Epic electronic health record hosted by OCHIN, with patient engagement via the MyChart patient portal. Telehealth is delivered through Webex Meet and Doximity for chronic-condition follow-ups (allergies, anxiety, depression, diabetes, headaches, hypertension, rashes). HIPAA-compliant online forms are collected through Jotform under a Business Associate Agreement. The technology footprint signals a deliberate strategy to leverage shared-infrastructure HIT investments, recognized by HRSA Advancing HIT for Quality Awards in 2022 and 2025, rather than build custom clinical software.

PHC's revenue mechanics are characteristic of an FQHC: patient service revenue billed to a diversified payer mix including Medi-Cal (administered via Partnership HealthPlan), Medicare, Covered California, and other commercial plans, combined with a sliding-fee-scale program for uninsured patients and federal HRSA Health Center Program grants under 42 U.S.C. 254b. The go-to-market is community-led rather than commercial: patient acquisition is driven by school and community partnerships, the Petaluma Mobile Unit, shelter-based clinics, internal provider referrals, and a Community Resource Guide connecting patients to local social services. The organization also runs three workforce development programs — an accredited NP/PA Residency (with UCSF School of Nursing), an MSW Internship, and a Bilingual ACSW Training Program — that double as talent pipeline and community engagement assets.

Name

Petaluma Health Center

Legal name

Petaluma Health Center, Inc.

Website

https://phealthcenter.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

251–500 employees

Short description

Petaluma Health Center is a non-profit Federally Qualified Health Center providing integrated medical, dental, behavioral health, and specialty care to 42,000+ underserved patients annually across 12 sites in Sonoma County and West Marin, California, via in-person, telehealth, school-based, and mobile delivery channels.

Ownership category

akta.pro rank

Product category

Community Healthcare Services (Federally Qualified Health Center)

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

School-Based Health Centers (HLAFAGAG)

Keywords

• Community health services
• Primary medical care
• Dental care services
• Behavioral health services
• Telehealth visits

Headquarters

HQ city

Petaluma

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Service Revenue: Revenue generated from patient services billed to insurance providers including Medi-Cal, Medicare, Covered California, Partnership HealthPlan, and other commercial insurance plans. Services include medical, dental, mental health, and specialty care.
2. Sliding Fee Scale Program: Financial assistance program for uninsured and underinsured patients based on income level and family size, providing discounted healthcare services.
3. HRSA Health Center Program Grants: Federal funding as a Health Center Program grantee under 42 U.S.C. 254b, providing operational support for serving underserved populations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Petaluma Health Center is a non-profit Federally Qualified Health Center (FQHC) delivering patient-centered medical, dental, mental health, and specialty healthcare services across Sonoma County and West Marin. Services are provided regardless of insurance status or ability to pay through a sliding fee scale, with reimbursement from Medi-Cal, Medicare, Covered California, Partnership HealthPlan, and other insurers. The organization operates 12 community locations plus a mobile health unit, supplementing in-person care with telehealth and school-based clinics.

Product overview

Petaluma Health Center is a federally qualified health center offering a comprehensive, integrated healthcare system through 12+ community locations in Sonoma County and West Marin. The organization operates as a patient-centered medical home providing coordinated medical, dental, mental health, and specialty services. Core services include Family Medicine, Telehealth (via Webex), Dental Care, Behavioral Health, Women's Health, Optometry & Ophthalmology, Acupuncture, Chiropractic, HIV/Hepatitis C Care, and School-Based Health Services. Additional offerings include Wellness Groups, pharmacy services, and a mobile health unit. The center also operates three training programs: NP/PA Residency (accredited by Consortium for Advanced Practice Providers in partnership with UCSF), MSW Internship, and Bilingual ACSW Training Program.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Medicine Primary care services for individuals and families, including family medicine, internal medicine, urgent care, and specialty services for all patients regardless of insurance status.
• Telehealth

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

One partnership is on record.

• UCSF School of NursingcoreStrategic or Co-development Partner · 1 January 2018PHC partners with UCSF School of Nursing for the NP/PA Residency Program. The partnership provides exceptional training and academic support to Nurse Practitioners and Physician Assistants, strengthening clinical education while advancing shared commitment to preparing highly skilled, community-focused healthcare providers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Santa Rosa Community Health: Federally Qualified Health Center operating multiple clinical sites in neighboring Santa Rosa, Sonoma County. Directly comparable as another multi-site FQHC serving Medi-Cal and uninsured populations in the same North Bay region with integrated medical, dental, and behavioral services.
• Marin Community Clinics: Federally Qualified Health Center serving Marin County with multiple sites providing primary medical, dental, and behavioral health care. Closely comparable to PHC in scope, FQHC model, and North Bay geography, including a clinic in West Marin (Bolinas-Childs).
• West County Health Centers: Federally Qualified Health Center serving western Sonoma County communities including Guerneville, Sebastopol, and Forestville. Comparable FQHC peer with rural and underserved population focus, school-based health services, and sliding-fee scale operations.
• CommuniCare Health Centers: Federally Qualified Health Center with multiple sites in Napa and Yolo Counties providing medical, dental, and behavioral health services to underserved populations. Comparable multi-site FQHC model with similar payor mix and HRSA grant funding profile.
• Ravenswood Family Health Network: Federally Qualified Health Center serving southern San Mateo County with multiple clinic sites and a school-based health center. Comparable in scale (mid-size multi-site FQHC) and in operating integrated primary care, dental, and behavioral health under the patient-centered medical home model.
• LifeLong Medical Care: Federally Qualified Health Center with more than 20 sites across Alameda, Contra Costa, and Marin Counties. Comparable as a large, multi-site FQHC with strong training programs, integrated behavioral health, and significant Medi-Cal population.
• La Clínica de La Raza: Federally Qualified Health Center operating 30+ sites across the Bay Area with deep primary care, dental, and behavioral health integration. Comparable as a large, multi-site FQHC serving diverse, predominantly Spanish-speaking and Medi-Cal populations.
• Asian Health Services: Federally Qualified Health Center in Oakland, California providing multilingual primary care, dental, and behavioral health services. Comparable in FQHC model, multi-site footprint, and emphasis on linguistically and culturally competent care for underserved communities.
• Clinic Ole Community Health: Federally Qualified Health Center in Napa, California operating multiple primary care, dental, and behavioral health sites. Comparable multi-site FQHC serving a similar North Bay underserved population with HRSA grant funding and Medi-Cal contracts.

Others

• Partnership HealthPlan of California: Medi-Cal managed care plan serving eight Northern California counties including Sonoma and Marin. Highly relevant as one of PHC's largest payor partners, but a payer rather than a peer provider; included to reflect the contracting ecosystem in which PHC operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/petalumahealth

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petaluma Health Center