Ravenswood Family Health Network

What Ravenswood Family Health Network does

Ravenswood Family Health Network is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) headquartered in East Palo Alto, California, providing integrated primary, dental, behavioral health, optometry, podiatry, chiropractic, pharmacy, imaging, lab, and social services to low-income and uninsured patients across San Mateo and Santa Clara counties. Founded in 2001 and grown from 13 to approximately 350 employees under former CEO Luisa Buada, the organization operates five clinic sites—including a 38,300 sq. ft. flagship health center, a 19-chair dental clinic, and three MayView Community Health Center locations acquired in 2020—serving roughly 21,668 patients annually. Its patient base is approximately 75% Latino, 80% low-income, and 69% best served in a language other than English, with Spanish and Tongan being the most common non-English languages.

The organization operates a Patient-Centered Medical Home (PCMH) model with dedicated care teams, supported by NextGen/OCHIN electronic health records and a MyChart patient portal that enables appointment scheduling, telehealth video visits, and COVID-19 vaccine requests. Core technology investments are limited to operational systems (Paycom ATS, SurveyMonkey patient satisfaction, DAF Direct for fundraising) with no disclosed AI/ML capabilities. Care delivery is supported by FTCA deemed-status malpractice coverage, NCQA PCMH recognition, and a board whose majority are registered patients per federal health center requirements.

Ravenswood's revenue is generated through a hybrid of three streams: (1) fee-for-service billing to Medi-Cal, Medicare, and commercial payers on a sliding-scale basis for the ~87% of patients enrolled in public coverage, (2) federal Section 330 FQHC grant funding, and (3) tax-deductible donations from individuals, corporations, and foundations (EIN 94-3372130), including institutional support from El Camino Healthcare District for MayView clinic staff. Specific revenue figures are not publicly disclosed. The go-to-market motion is community-led rather than traditional sales: outreach is driven by Promotoras, community events, multilingual content, and partnerships with managed care plans (Health Plan of San Mateo, Santa Clara Family Health Plan, Anthem Blue Cross, Valley Health Plan) and academic systems such as Stanford Medicine Children's Health.

Name

Ravenswood Family Health Network

Legal name

Ravenswood Family Health Network

Website

https://ravenswoodfhn.org

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Ravenswood Family Health Network is a nonprofit Federally Qualified Health Center operating five clinic sites across San Mateo and Santa Clara counties, providing integrated primary, dental, behavioral, and specialty care to approximately 21,668 low-income, predominantly Latino patients annually on a sliding-scale basis.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

Keywords

• Community health services
• Primary care clinics
• Preventive healthcare
• Dental health services
• Behavioral health services

Headquarters

HQ city

East Palo Alto

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Services Billing: Billable healthcare services including primary care, dental, behavioral health, pharmacy, and specialty services. Revenue from Medi-Cal, Medicare, and other insurance plans for insured patients. Serves patients regardless of ability to pay through sliding scale arrangements.
2. Federal FQHC Grant Funding: Federally Qualified Health Center receives federal grant funding under Section 330 of the Public Health Service Act as a community health center
3. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporations, and foundations (EIN 94-3372130). Includes El Camino Healthcare District support for staff salaries at MayView clinics.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Ravenswood Family Health Network is a nonprofit Federally Qualified Health Center (FQHC) that delivers integrated primary, preventive, dental, behavioral health, optometry, podiatry, chiropractic, pharmacy, imaging, lab, immunization, and social services across five clinic sites in San Mateo and Santa Clara counties. Care is delivered through a whole-person, patient-centered medical home model with dedicated care teams, sliding-scale fees for uninsured patients, and acceptance of Medi-Cal, Medicare, and most insurance plans. Services are provided regardless of ability to pay, with multilingual staff supporting Spanish, Tongan, and other languages.

Product overview

Ravenswood Family Health Network is a nonprofit Federally Qualified Health Center (FQHC) that provides integrated primary and preventive health care using a whole-person, patient-centered approach. The organization operates as a unified healthcare delivery platform offering multiple clinical services including Primary Care (pediatrics, women's health, family medicine), Behavioral Health, Dental, Optometry, Podiatry, Chiropractic Care, Pharmacy, Imaging (ultrasound, X-ray, mammography), Lab services, Social Services, and Immunization/ Flu clinics. In 2020, Ravenswood acquired MayView Community Health Center, expanding from one main clinic in East Palo Alto to five clinic sites across San Mateo and Santa Clara counties. Services are available to patients of all ages regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Brands

• MayView Community Health Center: Acquired in 2020; operates clinic sites in Palo Alto, Mountain View, and Sunnyvale under the MayView brand

Products and services

• Primary Care Integrated primary and preventive health care using a whole-person, patient-centered approach, including pediatrics, women's health, and family medicine services across five clinic locations.
• Behavioral Health Integrated behavioral health services including counseling, mental health care, and substance use treatment, delivered across multiple clinic locations.
• Dental Services Comprehensive dental services at Ravenswood Family Dentistry locations in East Palo Alto and Redwood City, including restorative treatment, fillings, and oral surgery.
• Optometry Eye care services including comprehensive and pediatric eye exams, eye disease management, and prescriptions for glasses, available by referral at MayView Community Health Palo Alto.
• Podiatry Foot and ankle care for adult and pediatric patients over 2 years old, including treatment for ingrown nails, wounds/ulcers, plantar fasciitis, heel pain, and ankle sprains; available at Palo Alto and East Palo Alto clinic sites.
• Chiropractic Care Natural, non-invasive pain relief services for acute to chronic pain, muscle strain, back and neck pain, joint discomfort, and headaches using spinal adjustments and other treatments.
• Pharmacy On-site prescription and over-the-counter medication services for patients, including medication consultation and an automated refill system via phone.
• Imaging On-site imaging services including ultrasound, X-ray, and mammography, available to patients with a physician order.
• Lab On-site lab services available to patients with a physician order for diagnostic testing.
• Social Services Social services including Enhanced Care Management (ECM) in Santa Clara County, and Medication-Assisted Treatment (MAT) and Healthcare for the Homeless (HCH) in San Mateo County.
• Immunization Clinic Immunization services for children ages 3-18 years, including seasonal flu vaccines and COVID-19 vaccines (for RFHN patients only). Located at main clinic and MayView locations.
• Flu Clinic Seasonal flu vaccination clinics offered beginning in fall through March, with flu vaccines available for children and adults at various clinic locations.
• COVID-19 Vaccination and Testing COVID-19 vaccination services offering Pfizer and Moderna vaccines to RFHN registered patients age 6 months and older by appointment, plus COVID-19 testing services (note: COVID-19 test kits are no longer available).
• MayView Community Health Centers Three clinic locations in Palo Alto, Mountain View, and Sunnyvale acquired by Ravenswood in April 2020, providing primary care, women's health, and other services to Santa Clara County residents.

Quantifiable outcome

• Serves 21,668 patients annually across 5 clinic sites
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• Santa Clara Family Health PlancoreStrategic or Co-development PartnerPartnership to provide Enhanced Care Management (ECM) services for Santa Clara County patients with specific insurance coverage including Santa Clara Family Health Plan.
• Anthem Blue Cross (Santa Clara County)coreStrategic or Co-development PartnerPartnership for Enhanced Care Management services in Santa Clara County for patients with Anthem Blue Cross coverage.
• Valley Health PlancoreStrategic or Co-development PartnerPartnership for Enhanced Care Management services in Santa Clara County for patients with Valley Health Plan coverage.
• Health Plan of San MateocoreStrategic or Co-development PartnerStrategic partnership with HPSM to provide healthcare services including establishing Pharmacy and Therapeutics Committee and expanding pharmacy services.
• Stanford Medicine Children's HealthcoreStrategic or Co-development PartnerChantal Volel-Torres serves as CAO of ambulatory operations and CEO for Packard Children's Health Alliance, coordinating operational aspects across Stanford Medicine Children's Health system with 65+ locations in Northern California.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Palo Alto Medical Foundation (Sutter Health): Large multi-specialty medical group in the same Bay Area geography where Ravenswood's MayView clinics operate; comparable as a broad incumbent offering primary care and specialty services to a partially overlapping patient base.
• Stanford Health Care / Stanford Medicine Children's Health: Major academic health system with a Packard Children's Health Alliance that already overlaps Ravenswood's leadership and referral pathways; comparable as a large regional incumbent with growing interest in Medi-Cal and community-based pediatric care.
• San Mateo County Health: Public county health system that operates the Health Plan of San Mateo and a network of clinics in Ravenswood's home geography; comparable as a much larger incumbent safety-net provider with overlapping patient population and partnership relationships.
• Kaiser Permanente: Integrated payer-provider serving a large Medi-Cal and commercial population across Northern California; comparable as the dominant incumbent whose ambulatory care delivery model and capitated structure set the competitive backdrop for Ravenswood's value-based contracts.

Direct peers

• Clinicas de Salud del Pueblo: California FQHC delivering comprehensive primary care, dental, and behavioral health to low-income, predominantly Latino communities; directly comparable as a community-based, multilingual safety-net provider with a similar service mix.
• La Clínica de La Raza: Bay Area FQHC offering primary care, dental, behavioral health, optometry, and social services to uninsured and Medi-Cal patients; directly comparable as a multi-site, mission-driven community health network with overlapping payer mix.
• LifeLong Medical Care: Bay Area nonprofit FQHC providing integrated primary, dental, behavioral health, and social services across multiple sites; particularly comparable because Luisa Buada is a co-founder of LifeLong, making it the closest organizational and cultural analog to Ravenswood.
• Gardner Health Services: Silicon Valley FQHC operating multiple clinic sites across Santa Clara County serving low-income and Medi-Cal populations; directly comparable given overlapping Santa Clara County geography with the MayView clinics.
• Asian Health Services: Oakland-based FQHC serving a multilingual, predominantly immigrant low-income population with integrated medical, dental, and behavioral health; closely comparable mission and operating model with a strong cultural-linguistic focus.

Regional players

• Santa Cruz Community Health Centers: California FQHC providing integrated primary, behavioral, and dental care on a sliding-fee scale to underserved patients. Although its coastal California location makes it a geographic complement rather than direct head-to-head competitor, it operates the same FQHC mission and integrated-care model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=3sAXbWXooyo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ravenswood Family Health Network