What Made Tech does

Made Tech Group Plc (LSE: MTEC) is a London-headquartered digital transformation firm that operates exclusively in the UK public sector, delivering professional services and SaaS products to central government, healthcare, local government, housing, defence, transport and education clients. Its professional services portfolio spans Data and AI, Digital Transformation, Managed Services, Cloud and Engineering, User-Centred Design, Digital Service Delivery and Legacy Application Transformation, typically delivered against Crown Commercial Service frameworks (GCloud 13, DOS, TS3, Vertical Applications Solutions RM6259) and direct multi-year contracts; recent anchor wins include a £19 million three-year IT and security delivery partnership with the Government Digital Service (DSIT) and established relationships with the Ministry of Justice, Department for Education, Department for Business and Trade and the Met Office. The company is an AWS Advanced Partner with AWS Government Competency and holds ISO 27001, ISO 9001, Cyber Essentials and Cyber Essentials Plus certifications, with 90% of its delivery team holding Security Check clearance.

The firm operates a parallel product business under the Made Tech Housing brand, selling a modular SaaS suite to social housing providers. The core Repairs module enables self-service repairs reporting and integrates with major housing management systems (NEC, Capita, MRI, ROCC CORE); add-on modules include Voids (AI-enabled prioritisation with claimed 21% relet time reduction), Evidence (fraud-proof document and ID verification), Hazard Case Management (AI-generated tenant summaries and audit trails for Awaab's Law compliance, launched August 2025) and Inspection Scheduling. An integration-free Repairs variant targets smaller providers with up to 1,000 homes. Revenue is generated through professional services engagements, annual SaaS subscriptions and managed services contracts. Reported H1 FY26 revenue was £27.7 million (up 27% year-on-year), with year-to-date sales bookings of £54 million; the company is publicly listed on the London Stock Exchange with a market capitalisation of approximately £62.33 million as of April 2026.

Name

Made Tech

Legal name

Made Tech Group Plc

Website

https://madetech.com

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Made Tech is a UK-focused digital transformation firm delivering professional services, managed services and a modular SaaS suite (Made Tech Housing) to central government, local authorities, NHS organisations and social housing providers via Crown Commercial Service frameworks and direct enterprise contracts.

Ownership category

akta.pro rank

Product category

Public Sector Digital Transformation Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Strategy & Transformation (BPAHAEAA)

akta.pro secondary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• Public sector digital transformation
• Legacy application modernisation
• Cloud engineering services
• Social housing software
• Data and AI consulting

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Professional Services - Digital Transformation: Digital, data and technology services delivered to UK public sector. Includes consulting, implementation, and transformation project delivery across government organisations.
2. SaaS Housing Products: Subscription-based SaaS products for social housing providers including Repairs, Voids, Evidence, and Hazard Case Management modules.
3. Managed Services: Ongoing managed services for live digital and data services, applications and cloud infrastructure maintenance and support.
4. Contract Revenue: Multi-year government contracts including the £19m three-year contract with Government Digital Service with revenues expected from FY27 onwards.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Made Tech helps UK public sector organisations modernise legacy applications and working practices to accelerate digital service delivery and drive smarter decisions. It sells professional services (data and AI, digital transformation, managed services, cloud and engineering, user-centred design, digital service delivery, legacy application transformation) alongside the Made Tech Housing SaaS suite (Repairs, Voids, Evidence, Hazard Case Management, Inspection Scheduling) for social housing providers.

Product overview

Made Tech operates as a dual portfolio: professional services for UK public sector digital transformation, and Made Tech Housing, a modular SaaS product suite for social housing providers. The services span Data and AI, Digital Transformation, Managed Services, Cloud and Engineering, User-centred Design, Digital Service Delivery, and Legacy Application Transformation. The Made Tech Housing product suite consists of core product Repairs (self-service repairs reporting), plus modules Voids (AI-enabled prioritisation), Evidence (document requests), Hazard Case Management (Awaab's Law compliance), and Inspection Scheduling. The modules can be purchased individually or alongside the core Repairs product. Integration-free standalone versions are available for smaller providers.

Differentiator

Problem solved

Functional benefit

Brands

• Made Tech Housing: Specialist SaaS products for social housing providers, designed with usability and accessibility at their core. Includes Repairs, Voids, Evidence, Hazard Case Management, and Inspection Scheduling modules.

Products and services

• Data and AI Professional service helping UK public sector organisations use data-driven insight to design and deliver better services and unlock AI and Machine Learning capabilities.
• Digital transformation Professional service helping organisations rethink how they deliver digital services to make them more accessible, efficient and better for users.
• Managed services Managed services for maintaining and supporting live digital and data services, applications and cloud infrastructure with multi-skilled swarm teams.
• Cloud and engineering Cloud engineering and migration services helping public sector organisations build and migrate to cloud-native applications with AWS partnership.
• User-centred design Design and research service helping build public services by identifying the right problems to solve and designing effective digital solutions.
• Digital service delivery Agile delivery service supporting organisations through the full delivery lifecycle from problem definition through to live services.
• Legacy application transformation Legacy technology modernisation service transforming outdated systems and applications into cloud-native solutions using a five-phase approach.
• Repairs Cloud-based SaaS housing repairs management product enabling residents to self-report repairs, book appointments, and track status without login. Integrates with housing management systems and reduces inbound call volumes.
• Voids AI-enabled voids prioritisation software that automatically prioritises work orders to reduce relet times, save approximately £573 per property, and shrink housing backlog. Includes Demand feature for vulnerable tenant prioritisation.
• Evidence Digital evidence and document request platform enabling housing providers to request, process, and verify tenant documentation online with fraud-proof ID verification and automated reminders.
• Hazard Case Management Awaab's Law compliance case management software with AI-powered summaries, real-time case visibility, automated SLA countdown, and audit-ready documentation for managing damp, mould, fire safety, and electrical hazard cases.
• Inspection Scheduling Real-time scheduling and reminders solution for housing providers to complete essential gas, fire and electrical safety inspections on time with automated SMS and email reminders.
• Repairs Integration-free Version Standalone version of the Repairs product designed for smaller housing associations and local authorities with up to 1,000 homes. Deployable in one week without system integrations.

Quantifiable outcome

• 27% year-on-year revenue increase to £27.7m in H1 FY26
• +7 more outcomes

Named customers21 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability11 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• AWScoreTechnology or IntegrationAWS Advanced Partner in the UK with AWS Government Competency. One of a handful of AWS Advanced Partners providing cloud services to UK government. Combined with lean heritage for rapid cloud-native application delivery.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing technology solutions and integration capabilities for government digital services including Microsoft Dynamics CRM.
• Google CloudcoreTechnology or IntegrationTechnology partner for cloud infrastructure and data analytics solutions for public sector clients.
• Crown Commercial ServicecoreChannel Partner/ Reseller/ DistributorGCloud and government commercial frameworks supplier. Made Tech is an approved supplier on CCS frameworks enabling direct procurement by public sector organisations.
• Women in Defence CharterminorStrategic or Co-development PartnerSignatory to UK government Women in Defence Charter committing to improve gender balance across all levels in defence sector.
• Police Industry CharterminorStrategic or Co-development PartnerSignatory to Police Industry Charter supporting high standard of service ambitions and five guiding principles for technology solutions.
• Armed Forces CovenantminorStrategic or Co-development PartnerSignatory supporting Armed Forces community including service personnel, veterans, and military families.
• Made Well CollectiveminorStrategic or Co-development PartnerCollaborative initiative for NHS organisations to co-fund and reuse digital technology. Open source projects freely available to adopt.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Computacenter: LSE-listed UK-headquartered IT services provider with substantial UK public sector and enterprise technology infrastructure business. Overlaps with Made Tech's cloud engineering and managed services offerings.
• Capita: Large UK-listed outsourcing and digital services group with significant central and local government presence. Competes for major government digital contracts but with a much broader portfolio spanning BPO, software and infrastructure.
• Accenture: Global consulting and technology giant with one of the largest UK public sector digital practices. Competes for the same mega-deals and frame agreements as Made Tech but with vastly greater bench depth and global delivery capacity.

Direct peers

• Kainos: UK-headquartered, LSE-listed digital technology company with deep UK public sector (NHS, government) focus, similar headcount range and a comparable mix of services plus proprietary software products — the closest direct peer to Made Tech.
• BJSS: UK-based digital transformation and cloud engineering consultancy serving enterprise and public sector clients. Comparable size and delivery model, competing head-to-head for UK government digital work.
• AND Digital: UK-focused digital transformation firm with a similar cluster-based delivery model and strong public/private sector mix. Directly comparable in scale, methodology and target client base.
• Civica: Major UK software and services provider exclusively focused on the public sector, with established housing management, local government and health software products. Competes with both Made Tech's services and Made Tech Housing SaaS.
• Thoughtworks: Global digital transformation consultancy specialising in cloud-native software engineering, data and AI — closely aligned to Made Tech's core services portfolio and methodology, with comparable public sector exposure in multiple geographies.
• NEC Software Solutions: UK division of NEC providing software and services to UK public sector with established housing management and local government products (and former Northgate Public Services). Directly competes with Made Tech Housing in social housing SaaS.

Emerging players

• Slalom: US-headquartered, fast-growing digital transformation and consulting firm that has been expanding its UK public sector practice. Comparable in size, methodology and target use cases (cloud, data, AI).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@made_tech
• LinkedInlinkedin.com/company/madetech
• Xx.com/madetech
• Facebookfacebook.com/madetech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Made Tech