MTN Business

What MTN Business does

MTN Business is the enterprise and government ICT services division of MTN Group Limited, a South African telecommunications group listed on the Johannesburg Stock Exchange (JSE: MTN) and founded in 1994. The division operates primarily in South Africa and serves two core customer segments: government/municipal clients and enterprise corporate clients.

The division's product portfolio is anchored by smart utility infrastructure and managed cybersecurity services. Under a three-year RT29 transversal contract with the South African government, MTN Business supplies, installs, manages, and maintains IoT-enabled smart electricity and water metering solutions across 257 local municipalities, addressing a documented problem of approximately 47% non-revenue water loss. In parallel, MTN Business delivers managed Zero Trust cybersecurity solutions as South Africa's first Managed Security Service Provider (MSSP) for Cloudflare, serving corporate clients across multiple sectors.

Revenue is generated through managed services contracts (government smart metering), recurring subscription-based MSSP engagements (enterprise cybersecurity), and professional services (ICT maturity assessment). Distribution is conducted via direct enterprise field sales and direct government engagement, with marketing reach supported by thought-leadership partnerships including the ITWeb CISO Survey, Brainstorm CISO Awards, and ITWeb Security Summit.

Name

MTN Business

Legal name

MTN Group Limited

Website

https://mtnbusiness.co.za

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MTN Business is the enterprise ICT division of MTN Group, providing smart water and electricity metering solutions to 257 South African municipalities under government contract and managed Zero Trust cybersecurity services to South African enterprises as the country's first Cloudflare MSSP.

Ownership category

akta.pro rank

Product category

Enterprise Telecommunications Services

NAICS

Electric Power Generation, Transmission and Distribution (2211), Electric Power Transmission, Control, and Distribution (22112), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Totalizing Fluid Meters & Counting Devices (3824), Water Supply (4941), Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro industry

PRIMARYEUADAFAB

Meter Data Management Systems (MDMS)

Energy, Utilities & Environment/Electric Transmission & Distribution (T&D)/Smart Grid & Advanced Metering Infrastructure (AMI)

SECONDARYEUADAFAF

Meter Installation, Exchange & Field Services

Energy, Utilities & Environment/Electric Transmission & Distribution (T&D)/Smart Grid & Advanced Metering Infrastructure (AMI)

SECONDARYEUANAIAB

Meter Data Management & Analytics (MDM, validation/estimation/editing, usage insights)

Energy, Utilities & Environment/Water & Wastewater Utilities/Customer Metering, Billing & Water Retail Services

SECONDARYEUANAIAC

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance)

Energy, Utilities & Environment/Water & Wastewater Utilities/Customer Metering, Billing & Water Retail Services

SECONDARYEUAEANAI

Grid Data & Analytics Enablement (MDM, Data Integration, Hosting)

Energy, Utilities & Environment/Energy Infrastructure & Services (EPC, O&M, Field Services)/Smart Grid Infrastructure Services

Keywords

• Managed security services
• Smart metering solutions
• Enterprise telecommunications
• Municipal IoT infrastructure
• Managed cybersecurity services

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Smart Metering Infrastructure: Three-year RT29 transversal contract with South African government to supply, install, manage, and maintain smart electricity and water metering solutions across 257 municipalities
2. Managed Security Services: Recurring managed security services for corporate clients including Zero Trust cybersecurity solutions delivered as an MSSP
3. ICT Maturity Assessment Services: Sponsorship and partnership model for industry surveys targeting South African organizations on digital transformation and cybersecurity

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

MTN Business supplies, installs, manages, and maintains smart water and electricity metering solutions for South African municipalities under a three-year RT29 transversal contract covering 257 local municipalities, enabling real-time monitoring, leak detection, and reduction of non-revenue water losses. It also delivers managed Zero Trust cybersecurity services to corporate clients through its partnership with Cloudflare, operating as South Africa's first Managed Security Service Provider (MSSP) for Cloudflare services.

Product overview

MTN Business operates as a telecommunications and technology services provider offering a portfolio of infrastructure and digital solutions. Its core product offerings include smart utility metering solutions (smart water and electricity meters) deployed across 257 municipalities under government contracts, and managed cybersecurity services delivered through a partnership with Cloudflare. Additional services include ICT maturity assessment surveys and industry events. The portfolio spans critical infrastructure modernization (RT29 transversal contract for smart meters) and enterprise security services (Zero Trust MSSP offerings).

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Water Metering Solutions IoT-enabled smart water metering solutions deployed across 257 municipalities under a three-year RT29 transversal contract, enabling real-time monitoring, early leak detection, and reduction of non-revenue water losses estimated at approximately 47% in South Africa.
• Smart Electricity Metering Solutions Smart electricity metering solutions supplied, installed, managed, and maintained across 257 local municipalities under the RT29 transversal contract, supporting grid modernization, billing accuracy, and energy management.
• Managed Zero Trust Cybersecurity Solutions Managed Zero Trust cybersecurity solutions delivered in partnership with Cloudflare, with MTN Business operating as South Africa's first Managed Security Service Provider (MSSP) for Cloudflare services, addressing the growing cyber threat landscape for corporate clients across various sectors.

Quantifiable outcome

• Reduces water losses by 5-30% in municipalities implementing smart metering solutions
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• South African GovernmentcoreStrategic or Co-development PartnerMTN Business partnered with the South African government under a three-year RT29 transversal contract to supply, install, manage, and maintain smart electricity and water metering solutions across 257 local municipalities. This represents a multi-year national infrastructure initiative addressing non-revenue water loss and grid modernization.
• CloudflarecoreTechnology or IntegrationMTN Business and Cloudflare expanded their partnership enabling MTN to become South Africa's first MSSP for Cloudflare services. The collaboration delivers managed Zero Trust cybersecurity solutions to corporate clients, addressing the growing cyber threat landscape across various sectors.
• ITWebflagshipGTM or Marketing PartnerMTN Business partnered with ITWeb and Brainstorm magazine for the 2026 CISO Survey, now in its fifth year. The partnership includes the inaugural Brainstorm CISO Awards and association with ITWeb's annual Security Summit. Results will be published in the 2026 ITWeb Brainstorm CISO Report.
• Brainstorm MagazineflagshipGTM or Marketing PartnerBrainstorm magazine partners with ITWeb and MTN Business for the annual CISO Survey and inaugural CISO Awards program, providing editorial coverage and recognition platform for cybersecurity leaders in South Africa.
• ITWebminorGTM or Marketing PartnerMTN Business sponsors the ITWeb ICT Maturity Survey evaluating digital transformation, governance, cybersecurity, and strategic alignment across South African organizations.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Vodacom Business: Enterprise and SME ICT division of Vodacom Group in South Africa offering managed connectivity, IoT, cloud and security services to corporate and government clients — directly competes with MTN Business in the same South African enterprise market.
• Kamstrup: Specialist smart-metering vendor focused on water, heat and electricity with strong European utility deployments — a direct peer in the smart water/electricity metering capabilities MTN Business sells to South African municipalities.
• Itron: Global smart-metering and AMI vendor with deep municipal utility deployments worldwide — directly comparable to MTN Business's smart water and electricity metering offering under the RT29 contract.
• Landis+Gyr: Leading global provider of AMI, smart meters and grid management solutions for utilities — directly comparable to MTN Business's smart electricity metering and meter data management capabilities for municipal customers.
• Telkom Business: Enterprise division of Telkom SA providing managed network, cloud, security and IoT solutions to South African corporates and government — a direct competitor in the same enterprise/government ICT buying centers as MTN Business.
• Cell C Business: South African mobile operator's enterprise division offering business connectivity and ICT services — competes with MTN Business in the same South African enterprise and government accounts.

Regional players

• Liquid Intelligent Technologies: Pan-African enterprise ICT and managed services provider operating across multiple African markets — comparable in managed connectivity, cloud, and security offerings with similar enterprise and government go-to-market motion across the continent.
• Safaricom Business: Enterprise ICT and IoT arm of Safaricom serving East African corporates and government — comparable in telco-led enterprise services with similar managed connectivity and IoT offerings to MTN Business in a different African geography.

Emerging players

• Darktrace: AI-driven cybersecurity vendor with MSSP and partner-delivered managed security offerings — comparable to MTN Business's managed Zero Trust cybersecurity product in the broader managed security services space.

Broad incumbents

• Accenture South Africa: Global consulting and systems integrator with a South African ICT maturity and digital transformation practice — comparable to MTN Business's ICT maturity assessment and enterprise transformation offerings at a broader portfolio level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/mtnbusiness
• Facebookfacebook.com/23982175959
• LinkedInlinkedin.com/company/mtn-business_2

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTN Business