Part of the Solution

What Part of the Solution does

Part of the Solution (POTS) is a 501(c)(3) nonprofit organization (EIN 133425071) founded in 1982 and headquartered at 2759 Webster Avenue in the Bronx, New York, with a second site at 2450 Grand Concourse. POTS delivers a comprehensive, integrated suite of anti-poverty services to low-income Bronx residents, organized around three programmatic pillars: Dignity and Wellness (showers, haircuts, mail services, medical/dental care), Food Security (community kitchen serving hot lunches six days a week and a monthly food pantry), and Long-Term Stability (benefits assistance, legal clinic for eviction prevention, supportive housing, employment assistance, and comprehensive case management). In 2020, POTS reported serving approximately 40,000 people across these programs.

The organization operates as a single, integrated service platform delivered through physical facilities rather than a modular technology product. Underlying service delivery relies on in-person programs, case management workflows, and partner-operated clinics (medical/dental through Care for the Homeless, financial counseling through NYC Financial Empowerment Centers, tax preparation through Ariva). POTS does not employ proprietary technology, APIs, or AI/ML systems as core operational infrastructure; service delivery is fundamentally human-staff-intensive.

POTS's business model is donation- and grant-funded rather than revenue-generating from clients — all services are provided free of charge. Funding sources include individual donations (with a Circle of Caring monthly giving program), corporate contributions, gifts of goods, annual fundraising events (NYC Benefit, Legacy of Love Benefit, Harvest Dine-Around, Impact Forum, Golf Outing), and grants from institutional partners including the Ponce De Leon Foundation and Robin Hood. The Legacy of Love Benefit alone has raised more than $680,000 in a single event, supporting what POTS characterizes as more than $4.5 million in community impact.

Name

Part of the Solution

Legal name

Part of the Solution

Website

https://potsbronx.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

Part of the Solution (POTS) is a Bronx-based 501(c)(3) nonprofit founded in 1982 that delivers integrated anti-poverty services — food, hygiene, medical, legal, housing, and employment support — free of charge to low-income New Yorkers.

Ownership category

akta.pro rank

Product category

Social Services & Poverty Relief

NAICS

Community Food Services (62421), Community Housing Services (62422), Individual and Family Services (6241)

akta.pro primary industry

Food Assistance & Safety Nets (In-Kind, Vouchers, Cash Transfers) (BPADAJAA)

akta.pro secondary industry

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Emergency food assistance
• Social services nonprofit
• Homeless services
• Poverty relief programs
• Case management services

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Individual and Corporate Donations: POTS relies on donations from individuals and corporations to fund operations and programs. Monthly giving program (Circle of Caring) and one-time donations.
2. Fundraising Events: Annual events including NYC Benefit, Legacy of Love Benefit, Harvest Dine-Around, and Jr Board Marathon Mixer generate revenue and community engagement.
3. Gifts of Goods: Accepts donations of non-perishable food, hygiene products, toiletries, diapers, and other essential items to support client services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Part of the Solution (POTS) is a 501(c)(3) nonprofit that provides a comprehensive mosaic of free services to combat poverty and hunger in the Bronx. It delivers food security (community kitchen and pantry), dignity and wellness services (showers, haircuts, mail address), and long-term stability services (benefits assistance, legal clinic, supportive housing, employment help, case management), along with partner-delivered medical/dental care, financial counseling, and tax preparation.

Product overview

Part of the Solution (POTS) is a nonprofit social services organization providing a comprehensive mosaic of services for low-income New Yorkers in the Bronx. The organization operates as a single integrated service platform rather than a platform-plus-modules architecture. POTS offers three programmatic pillars: (1) Dignity and Wellness services including showers, haircuts, and mailing address; (2) Food Security through the Community Dining Room and Food Pantry; and (3) Long-Term Stability including benefits assistance, legal clinic, supportive housing, employment assistance, and case management. Additional partner services include a medical/dental clinic operated by Care for the Homeless, financial counseling through NYC Financial Empowerment Centers, and free tax preparation via Ariva. All services are provided at no cost to clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Kitchen (Emergency Food Services) Community dining room serving nutritionally balanced hot lunches six days a week (Monday-Saturday, 12:30PM-3:00PM), with dine-in or take-out options for low-income Bronx residents.
• Food Pantry Monthly grocery distribution providing healthy groceries to Bronx households facing food insecurity; registration available by phone.
• Benefits Assistance Assistance accessing public benefits including SNAP/Food Stamps, Unemployment Insurance, Public Assistance, and other support programs for low-income individuals.
• Legal Clinic Legal services including eviction prevention, assistance accessing public benefits, brief legal advice, and referrals for clients behind on rent or facing housing instability.
• Supportive Housing and Mental Health Mental health support and practical life care for currently and formerly homeless individuals diagnosed with mental health or cognitive challenges, including supportive housing placement and counseling.
• Employment Assistance Workforce development support including job search assistance, resume building, interview preparation, and connections to training programs.
• Comprehensive Case Management Coaching assistance to help clients set and meet long-term personal and family goals through access to the full array of POTS services.
• Showers Hot showers with fresh towels and toiletries available Monday-Friday between 8:30-11:00 AM for clients in need of hygiene access.
• Haircuts Free haircuts available on select days for up to 30 clients per session.
• Mailing Address Secure mailing address service allowing clients, including those without stable housing, to receive mail at the POTS facility; registration and pickup available Monday-Saturday.
• Medical and Dental Clinic Free medical and dental clinic operated by partner Care for the Homeless, providing healthcare access for underserved community members.
• Financial Counseling Free one-on-one professional financial counseling and coaching through NYC Financial Empowerment Centers, available by appointment at POTS locations.
• Tax Preparation Free tax preparation services provided through partner Ariva, offering virtual and drop-off options for eligible individuals.

Quantifiable outcome

• 40,000 people helped in 2020 alone
• +2 more outcomes

Named customers3 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major, supporting and strategic.

• Care for the HomelesscoreStrategic or Co-development PartnerCare for the Homeless operates the Medical and Dental Clinic at POTS, providing free healthcare services to clients. Contact: 347-269-4706.
• Robin HoodmajorStrategic or Co-development PartnerRobin Hood has partnered with POTS to address food insecurity in the Bronx, providing funding and support for emergency food programs.
• Fordham UniversitymajorStrategic or Co-development PartnerFordham University honored by POTS as a longtime community partner in fighting poverty and hunger in the Bronx. Fordham students engage in community service at POTS through MC (Manhattan College) community engaged learning programs.
• ArivasupportingStrategic or Co-development PartnerAriva provides free tax preparation services at POTS through their NYC Financial Empowerment Centers partnership. Also provides free financial counseling at POTS locations (718-690-9724 for Webster Ave, 718-509-9958 for Grand Concourse).
• NYU WagnerstrategicStrategic or Co-development PartnerNYU Wagner School of Public Service partners with POTS on the annual Impact Forum series, bringing together thought leaders from government, nonprofit, and academic sectors to discuss poverty and social justice.
• BlackstonesupportingStrategic or Co-development PartnerBlackstone's 2022 Summer of Service program supported POTS through employee volunteer and giving initiatives.
• Club Chefs of WestchestersupportingGTM or Marketing PartnerClub Chefs of Westchester provides culinary support for the annual Harvest Dine-Around fundraising event, showcasing dishes from local purveyors and generating proceeds for POTS.
• Baldor Specialty FoodssupportingGTM or Marketing PartnerBaldor Specialty Foods sponsors POTS' Harvest Dine-Around event and provides food products for the culinary event benefiting POTS.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• The Door: NYC nonprofit serving youth and families with integrated health, legal, education, and workforce programs. Comparable one-stop service delivery model to POTS though focused on a younger demographic.
• City Harvest: NYC's largest food rescue organization distributing food to communities in need. Comparable in food-security mission and Bronx service area, though more distribution-focused than POTS' full one-stop model.
• HELP USA: NYC-based nonprofit providing housing and supportive services to homeless and at-risk individuals. Directly comparable around supportive housing, employment, and case management services overlapping with POTS' long-term stability pillar.
• BronxWorks: Bronx-based multiservice nonprofit offering workforce development, housing, benefits access, and senior services. Highly comparable as a Bronx-rooted comprehensive social services provider with overlapping programs.
• Henry Street Settlement: Lower East Side-based nonprofit offering social services, workforce development, and arts programming. Comparable as a long-running NYC settlement house delivering an integrated service portfolio to low-income residents.
• New York Common Pantry: NYC-based nonprofit delivering food, social services, and holistic support to low-income New Yorkers. Closely matches POTS' integrated food + case management + benefits assistance model.
• Coalition for the Homeless: NYC-focused homelessness services and advocacy organization. Comparable around supportive housing, eviction prevention, and homeless-services delivery that overlap with POTS' legal clinic and housing referrals.
• Food Bank for New York City: Largest NYC hunger-relief organization providing food distribution and anti-hunger programs. Directly comparable as a food-security and anti-poverty service provider operating in the same city and serving overlapping low-income populations.

Others

• Robin Hood Foundation: Major NYC poverty-fighting funder and POTS partner. Listed as an ecosystem participant rather than a direct peer — Robin Hood is a grantmaker/convener, not a direct service provider.

Broad incumbents

• Catholic Charities of the Archdiocese of New York: Large, established faith-based social services network operating across NYC. Comparable in core service offerings (food, housing, case management) but at significantly greater scale and geographic breadth than POTS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/POTSBronx
• YouTubeyoutube.com/user/POTSBRONX/videos
• Facebookfacebook.com/POTSBronx
• LinkedInlinkedin.com/company/about
• Instagraminstagram.com/potsbronx/?hl=en
• TikToktiktok.com/@potsbronx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Part of the Solution