What BronxWorks does

BronxWorks is a Bronx, New York-based nonprofit social service organization and settlement house founded in 1972 (originally as Citizens Advice Bureau, which merged with the Girls Club of New York in 1995). It is the largest multi-service social services provider in the Bronx, employing approximately 1,000 staff across more than 50 locations and serving over 60,000 residents annually through programs spanning the full lifecycle: adult and family homeless services (street outreach, shelters, safe havens, family residences), supportive housing at multiple sites (Bronx Point, The Brook, Cooper Gardens, Park Haven), workforce development (Jobs Plus, Family Self-Sufficiency, Weatherization Training, youth workforce), early childhood learning centers, older adult centers and senior housing support, eviction prevention and a new Tenant Defense Program, immigration legal services, and health and wellness programming including a free tax preparation service that assists roughly 5,000 clients each year.

The organization does not operate a unified technology product; its "platform" is a community-based service delivery network anchored in physical sites, direct service staff, and cross-program referrals. Recent product activity in 2025-2026 includes opening a third Early Childhood Learning Center at Bronx Point in April 2026, a $255.6 million construction-financing close for the 328-unit River Commons affordable housing project in January 2026, and the launch of an in-house Tenant Defense Program. Operations are supported by a small but newly strengthened back office, with General Counsel (July 2024), Controller (September 2024), Chief of Staff and Strategy (2025), and Director of Security (2025) brought in alongside CEO Eileen Torres's elevation from Executive Director in January 2024.

BronxWorks earns no service revenue from clients — all programs are free to participants — and is funded primarily through NYC and NYS government contracts (homeless services, workforce, seniors, youth), private foundation grants including recurring Robin Hood Foundation support since 1997 and large single grants (Bezos Day 1 Families Fund $5M; NIH $5M over five years), individual donations driven by annual galas and year-end appeals, and corporate/community partnerships. Geographic concentration is fully on the Bronx borough; there is no indication of out-of-borough or international operations.

Name

BronxWorks

Legal name

BronxWorks

Website

https://bronxworks.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

501–1,000 employees

Short description

BronxWorks is a Bronx-based nonprofit social service organization and settlement house, founded in 1972, that delivers wraparound programs including homeless services, supportive housing, workforce development, early childhood education, senior services, legal aid, and health and wellness to over 60,000 Bronx residents annually across more than 50 locations using approximately 1,000 staff.

Ownership category

akta.pro rank

Product category

Nonprofit Community Social Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Homeless services
• Supportive housing
• Workforce development
• Community social services
• Early childhood education

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Government Contracts: Majority of funding comes from NYC and NYS government contracts and grants for human services programs including homeless services, workforce development, senior services, and youth programs.
2. Private Foundation Grants: Funding from private foundations including Robin Hood Foundation, Bezos Day 1 Families Fund ($5 million grant), and NIH grants ($5 million five-year grant).
3. Individual Donations: Annual year-end appeals, gala events, and general donations from individuals supporting Bronx communities.
4. Corporate/Community Partnerships: Support from corporate partners and community organizations for specific programs and initiatives.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

BronxWorks delivers free, community-based human services across the Bronx through a network of more than 50 program sites. Its core offerings are wraparound social service programs — including adult and family homeless services, supportive housing, workforce development, early childhood education, services for older adults, legal aid, immigration services, eviction prevention, health and chronic illness management, and free tax preparation — funded primarily by government contracts and foundation grants and provided at no cost to eligible residents.

Product overview

BronxWorks is a social service organization offering a comprehensive portfolio of community programs across more than 50 locations in the Bronx. The organization operates as a multi-service agency providing adult and family homeless services, supportive housing at multiple sites (Bronx Point, The Brook, Cooper Gardens, Park Haven), workforce development programs (Jobs Plus, Family Self-Sufficiency, Youth Workforce Programs), early childhood education through Early Childhood Learning Centers, senior services including Older Adult Centers and housing assistance, legal services including a Tenant Defense Program, and health and wellness programs. The portfolio includes the NYC Free Tax Prep Program serving approximately 5,000 clients annually, and various homelessness prevention and intervention services. The organization does not offer a unified technology product but rather provides social service programs and community support.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult and Family Homeless Services Shelter, street outreach, safe haven, drop-in center, and stabilization bed services for homeless adults and families in the Bronx, including a men's shelter and family residence.
• Supportive Housing Supportive housing services with on-site case management, behavioral health, medication monitoring, and stabilization support for formerly homeless individuals and families at Bronx Point (82 households), Cooper Gardens (95 households), Park Haven (50 units), and The Brook (190 units).
• Workforce Development Workforce development portfolio including Jobs Plus, the Family Self-Sufficiency Program, Youth Workforce Programs, Weatherization Training, and Work Readiness Training, placing 280+ adults in permanent jobs in 2025.
• Education and Youth Development Early childhood learning centers (ECLC I at 1130 Grand Concourse and ECLC II at 1472 Montgomery Avenue), youth workforce programs, afterschool programs, summer camps, and the Jill Chaifetz Transfer School, with 3,500+ children enrolled in 2025.
• Services for Older Adults Ten Older Adult Centers including two NORCs (Naturally Occurring Retirement Communities), plus elder abuse prevention, Minor Repair Program, Senior Housing Assistance, and the Senior Homelessness Prevention Project serving nearly 9,000 activities and services annually.
• Legal Services Civil legal assistance including the new Tenant Defense Program and housing-related legal representation for Bronx residents facing housing instability and benefits denials.
• Eviction & Other Prevention Services Eviction prevention, Housing Court navigation, rent arrears assistance, and tenant-landlord mediation for low-income Bronx residents, with a dedicated Senior Homelessness Prevention Project for residents aged 60+.
• Immigration Services Immigration legal services, benefits enrollment support, and language assistance for Bronx immigrants seeking legal status resolution, public benefits access, and social service navigation.
• Benefits and Other Assistance Government benefits access assistance, emergency financial support, and navigation of public benefit programs for eligible Bronx residents.
• Health & Wellness Health and wellness programs including farm stands, nutrition education, intergenerational programming, and benefits enrollment support focused on addressing social determinants of health.
• Chronic Illness and Health Care Management Health care management, care coordination, and support services for Bronx residents managing chronic illness, including navigation of the broader healthcare system.
• NYC Free Tax Prep Program Free IRS-certified income tax preparation service for NYC residents earning $97,000 or less, operated since 2007 and assisting approximately 5,000 clients each tax season (January–April).

Quantifiable outcome

• 559 individuals found permanent housing in 2025
• +5 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Type A ProjectscoreStrategic or Co-development Partner · 5 January 2026Partnership with Type A Projects and BronxWorks received $255.6 million in construction financing for River Commons, a 328-unit affordable housing project in The Bronx including a healthcare center and community spaces. Funding from NYC authorities, Tax Credits, and Capital One.
• L+M Development PartnerscoreStrategic or Co-development PartnerL+M Development Partners developed Bronx Point (542-unit mixed-use development) and Cooper Gardens (313-unit development). BronxWorks provides supportive housing services at these sites.
• Breaking GroundcoreStrategic or Co-development PartnerBreaking Ground developed The Brook, a 190-unit supportive housing building. BronxWorks provides supportive social services at this location.
• The Community BuilderscoreStrategic or Co-development PartnerThe Community Builders developed Park Haven, a 50-unit housing development for formerly homeless individuals and families. BronxWorks provides supportive social services.
• Charles B Wang Community Health CenterminorStrategic or Co-development PartnerPartnership for culturally adapted mental health interventions research, specifically for Chinese immigrant mothers in NYC shelters as part of Elevate's research and evaluation projects.
• NYC Department of Homeless ServicescoreStrategic or Co-development PartnerDHS partners with BronxWorks across five research projects focused on mental health interventions for mothers in NYC shelters, and provides referrals for BronxWorks homeless services programs.
• Elevate (nonprofit research organization)minorStrategic or Co-development PartnerElevate is conducting research and evaluation on mental health interventions including the MOMS Stress Management Course adapted for Chinese immigrant and Spanish-speaking mothers in NYC shelters. BronxWorks participates as a partner site.
• CAMBAminorStrategic or Co-development PartnerCAMBA is a partner in Elevate's mental health research projects alongside BronxWorks, focusing on culturally adapted interventions for mothers in NYC shelters.
• Universal Hip-Hop MuseumminorOthersThe Universal Hip-Hop Museum will be located adjacent to Bronx Point waterfront park, in proximity to BronxWorks supportive housing services.

Scale indicators11 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• HELP USA: HELP USA is a NYC-based nonprofit providing shelters, transitional and permanent supportive housing, and workforce services - directly competing with BronxWorks for city contracts and supportive housing operating-partner roles with developers.
• The Bridge: The Bridge is a NYC mental health and housing services nonprofit operating shelters, supportive housing, and behavioral health programs - directly comparable on homeless services, supportive housing, and case management lines that BronxWorks delivers.
• Henry Street Settlement: Henry Street Settlement is a Lower East Side-based settlement house offering wraparound programs spanning early childhood, senior services, workforce, housing, and the arts - structurally identical to BronxWorks' settlement house model across the life course.
• CAMBA: CAMBA is a Brooklyn-based nonprofit providing homeless services, housing, workforce development, education, and family services - directly comparable to BronxWorks' multi-program settlement house model serving a single NYC borough. CAMBA is referenced as a BronxWorks research partner.
• Win (Women in Need): Win operates NYC family shelters, supportive housing, and early childhood programs for homeless families - directly comparable to BronxWorks' Willow Avenue Family Residence and family homelessness services.
• Project Renewal: Project Renewal is a NYC nonprofit operating shelters, supportive housing, workforce training, and health services for homeless and low-income New Yorkers - directly competing for similar DHS contracts and supportive housing service contracts in NYC.

Broad incumbents

• YMCA of Greater New York: YMCA NYC delivers early childhood, youth, older adult, and wellness programs across multiple boroughs - functionally comparable to BronxWorks' youth, senior, and family programs but operates citywide and includes fitness.
• Catholic Charities of New York: Catholic Charities operates a much broader portfolio of social services across NYC and statewide, including immigration, housing, and senior services - functionally similar but at significantly larger scale and with archdiocesan reach.
• Jewish Board of Family and Children's Services: The Jewish Board delivers behavioral health, housing, and child welfare services across NYC - a comparable large multi-program social services nonprofit competing for overlapping city contracts and research partnerships.

Emerging players

• Breaking Ground: Breaking Ground is a NYC nonprofit developer/operator of supportive housing including The Brook - directly partnered with BronxWorks and comparable on the supportive housing service delivery side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/BronxWorks
• YouTubeyoutube.com/bronxworksinfo
• Facebookfacebook.com/bronxworks.org
• LinkedInlinkedin.com/company/bronxworks
• Instagraminstagram.com/bronxworks

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BronxWorks