SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group that aggregates verified end-user reviews of enterprise software across 50+ categories, publishing Data Quadrant and Emotional Footprint Reports for enterprise IT buyers and software vendors.
- Company typePrivate
- Founded1997
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingDigital Commerce or Content
What SoftwareReviews does
SoftwareReviews is a division of Info-Tech Research Group Inc., a Canadian IT research and advisory firm founded in 1997 and headquartered in London, Ontario. The platform aggregates verified end-user reviews of enterprise software across 50+ categories, collecting up to 130 data points per product covering satisfaction, usability, and business impact. Its core analytical outputs are Data Quadrant Reports (comparative vendor rankings across 11 capabilities and product features), Emotional Footprint Reports (25 sentiment data points across five categories including trustworthiness and fairness), and Product Scorecards (100+ data-point deep dives on individual vendors). The methodology explicitly excludes analyst opinion and market presence weighting to produce fact-based rankings used by enterprise IT buyers for software selection.
The business operates a two-sided monetization model. Enterprise IT leaders and CIOs access the full research library through multi-year Info-Tech membership subscriptions, with inquiries handled through direct enterprise sales. Software vendors engage via the Vendor Portal (provider.softwarereviews.com), subscribing to manage product profiles, monitor reviews, access buyer data dashboards, and license award badges, Data Quadrant graphics, and other branded materials for marketing and sales use under formal usage and attribution guidelines. The public platform remains freely accessible to drive buyer traffic and review submissions. Distribution is digital and global, supplemented by Info-Tech LIVE conferences (Montreal and Barcelona) and monthly earned-media coverage via press releases.
SoftwareReviews does not disclose revenue or headcount specifically for the division; Info-Tech Research Group overall reports 670+ employees and 40,000 members. The company holds AICPA SOC, PwC ISO 27001, and Cyber Essentials certifications, and operates under the legal entity SoftwareReviews.com Inc., governed by Ontario law. Leadership is led by Chief Marketing Officer Christina Kearney; no CEO or executive team details are disclosed in the source material.
SoftwareReviews firmographics
Firmographics- Name
- SoftwareReviews
- Legal name
- SoftwareReviews.com Inc.
- Website
- https://softwarereviews.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SoftwareReviews is a division of Info-Tech Research Group that aggregates verified end-user reviews of enterprise software across 50+ categories, publishing Data Quadrant and Emotional Footprint Reports for enterprise IT buyers and software vendors.
- Ownership category
- akta.pro rank
SoftwareReviews industry classification
Industry- Product category
- Enterprise Software Reviews
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industries
- B2B/ABM Creative Agencies (MPAAAAAI), Software Metering & Usage Analytics (BPAEAOAJ)
Keywords
Where SoftwareReviews is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
SoftwareReviews business model
Business model- GTM type
- B2B
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SoftwareReviews Platform (Public Access): Free public access to browse software categories, read reviews, and download Data Quadrant reports and Emotional Footprint reports at no cost. This drives broad user engagement and platform traffic for the review ecosystem.
- Info-Tech Membership (B2B Subscription): Multi-year paid membership subscriptions for enterprise IT leaders and organizations. Members gain full access to the SoftwareReviews research library, advisory services, and all report types including Product Scorecards. The membership targets CIOs and IT departments for best-practice research and software selection.
- Vendor Portal and Marketing Services: Vendors subscribe to the SoftwareReviews Vendor Portal to control their product listing, monitor customer reviews, access buyer data dashboards, view competitive intelligence reports, and license award badges and marketing collateral. Services include category reports, buyer experience reports, databites, and custom infographics for marketing and sales use.
- Licensed Content and Report Distribution Rights: Vendors who have earned rankings or awards may purchase distribution and reprint rights for SoftwareReviews reports, award graphics, and scorecards for use in their own marketing and sales collateral. This includes Data Quadrant reports, Emotional Footprint reports, and Product Scorecards, all subject to strict usage and attribution guidelines.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Public Access — Browse and Download Reports |
| Subscription | Multi-year contract | Info-Tech Membership — Full Platform Access |
| Subscription | Multi-year contract | Vendor Portal Services — Marketing and Profile Management |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
SoftwareReviews product offering
Product offeringCore offering
SoftwareReviews operates a B2B software review platform that aggregates verified end-user reviews of enterprise software across 50+ categories and converts them into comparative Data Quadrant Reports and Emotional Footprint Reports. The platform serves enterprise IT buyers (via Info-Tech multi-year memberships and free public access) and software vendors (via a paid Vendor Portal providing profile management, buyer data dashboards, marketing collateral, and licensed award badges) to support data-driven software selection and vendor go-to-market strategies.
Product overview
SoftwareReviews is a software review platform operated as a division of Info-Tech Research Group, offering fact-based software evaluation through multiple report products. The core offering consists of Data Quadrant Reports and Emotional Footprint Reports that analyze vendor performance based on verified user reviews, complemented by individual Product Scorecards for deep-dive vendor analysis. The platform covers 40+ software categories including CRM, ERP, Business Intelligence, IT Security, HR, and Marketing. For software vendors, the Vendor Portal provides profile management, marketing tools, buyer insights, and access to Category Reports, Buyer Experience Reports, Databites, and Custom Infographics for demand generation and go-to-market planning. Founded in 1997, Info-Tech Research Group supports the platform with over 670 researchers serving 40,000 members.
Differentiator
Problem solved
Functional benefit
Products and services
- SoftwareReviews Platform Software review aggregation platform that collects verified end-user reviews of enterprise software across 50+ categories to help enterprise IT organizations make data-driven purchasing decisions; provides fact-based, unbiased evaluation data free of analyst opinion or market presence factors.
- Data Quadrant Reports Comparative reports that capture data from all vendors in a software category, measure 11 common vendor capabilities, compare unique product features, and award Data Quadrant Champions based on verified customer feedback; freely downloadable from the platform.
- Emotional Footprint Reports Sentiment-focused reports that measure 25 Emotional Footprint data points across five categories, capturing user sentiment toward vendors on dimensions such as trustworthiness, respect, and fairness; awards Emotional Footprint Champions and is freely downloadable from the platform.
- Product Scorecards Deep-dive individual vendor reports covering over 100 data points per vendor, including product feature analysis, customer engagement, discounting, and segmentation information; available upon request to qualified requesters.
- Vendor Portal Subscription-based vendor-facing platform that lets software vendors claim and manage product profiles, monitor customer reviews, access buyer data dashboards, view competitive intelligence, and license award badges and marketing collateral; onboarding begins with a Book Demo call-to-action.
- Insights & Advisory Advisory services for software vendors that use voice-of-customer content and analyst guidance to improve marketing, product, customer, and sales processes for go-to-market planning.
Quantifiable outcome
- Verified end-user reviews from 1,711+ respondents used in a single report (2025 Accounting Data Quadrant Report), demonstrating scale and credibility of data collection.
- +2 more outcomes
Companies that use SoftwareReviews
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
SoftwareReviews technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
SoftwareReviews partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Info-Tech Research Group Inc.coreSoftwareReviews is a division and core brand of Info-Tech Research Group Inc., a world-class IT research and advisory firm established in 1997. Info-Tech provides the institutional backing, analyst resources, conference infrastructure (Info-Tech LIVE), and membership sales model that powers the SoftwareReviews platform. The relationship is fully integrated rather than a commercial partnership.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
SoftwareReviews competitors and assessment
Company assessmentBroad incumbents
- Forrester: Forrester is a large global research and advisory firm offering IT research, consulting, and event services. Comparable as an enterprise IT research incumbent that intersects with SoftwareReviews' buyer-evaluation and category-insights content, though its research is primarily analyst-driven rather than review-driven.
- IDC: IDC is a global IT market intelligence and advisory firm. Comparable as a broader IT-research incumbent that informs enterprise software purchasing decisions and intersects with SoftwareReviews' audience of CIOs and IT leaders.
Direct peers
- TrustRadius: TrustRadius is a B2B software review platform that publishes verified user reviews, comparison reports, and buyer-intelligence content. It directly competes with SoftwareReviews on category rankings, vendor-side buyer data products, and the verified-review methodology.
- GetApp: GetApp is a Gartner-owned software review and comparison platform targeting small and mid-market buyers. It is comparable to SoftwareReviews in its verified-review methodology, category breadth, and vendor-side buyer-intelligence offerings.
- G2: G2 is the largest B2B software review marketplace, providing verified user reviews and buyer-intelligence tools. It competes head-to-head with SoftwareReviews in the enterprise software evaluation space, offering similar vendor profile management, lead-generation, and category ranking reports.
- Capterra: Capterra is a Gartner-owned software review and comparison marketplace publishing user reviews across 700+ software categories. It directly competes with SoftwareReviews on buyer-side software evaluation and vendor-side lead generation.
- PeerSpot (formerly IT Central Station): PeerSpot is an enterprise technology review platform with verified product reviews, comparison reports, and buyer-intelligence tools. Directly comparable in audience (IT buyers), methodology (verified reviews), and revenue model (vendor subscriptions).
- Software Advice: Software Advice is a Gartner-owned software advisory and review platform that helps buyers shortlist enterprise software. Comparable to SoftwareReviews in its focus on buyer-side software selection and category-level ranking content.
- Gartner Peer Insights: Gartner Peer Insights is the enterprise software reviews platform operated by Gartner, providing verified buyer reviews of enterprise technology. It directly mirrors SoftwareReviews' Data Quadrant approach and serves the same enterprise CIO/IT buyer audience.
Emerging players
- FeaturedCustomers: FeaturedCustomers is a B2B customer-success content platform featuring verified customer reviews, success stories, and vendor profile pages. Comparable to SoftwareReviews in its verified-review methodology and vendor-side buyer-intelligence offerings, though at a smaller scale and broader category scope.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SoftwareReviews social profiles
Digital presenceSoftwareReviews compliance and trust
Trust signalCompliance3 records
SoftwareReviews financial estimates
Financial estimateRevenue estimate
Valuation estimate
SoftwareReviews leadership team
Management profileNumber of profiles
SoftwareReviews funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SoftwareReviews M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SoftwareReviews
What does SoftwareReviews do?
SoftwareReviews operates a B2B software review platform that aggregates verified end-user reviews of enterprise software across 50+ categories and converts them into comparative Data Quadrant Reports and Emotional Footprint Reports. The platform serves enterprise IT buyers (via Info-Tech multi-year memberships and free public access) and software vendors (via a paid Vendor Portal providing profile management, buyer data dashboards, marketing collateral, and licensed award badges) to support data-driven software selection and vendor go-to-market strategies.
Is SoftwareReviews a public or private company?
SoftwareReviews is a private company. It is classified as corporate owned and is currently operating.
When was SoftwareReviews founded?
SoftwareReviews was founded in 1997. It employs 11 to 50 people.
Where is SoftwareReviews based?
SoftwareReviews is headquartered in Toronto, Canada, in the North America region.
How does SoftwareReviews make money?
Four revenue lines are on record. SoftwareReviews Platform (Public Access) is the primary driver. The others are info-Tech Membership (B2B Subscription), vendor Portal and Marketing Services and licensed Content and Report Distribution Rights.
Who are SoftwareReviews's main competitors?
Broad incumbents on record are Forrester and IDC. Direct peers are TrustRadius, GetApp, G2, Capterra, PeerSpot (formerly IT Central Station), Software Advice and Gartner Peer Insights. FeaturedCustomers is listed as an emerging player.
Does SoftwareReviews have an API?
No public API is recorded for SoftwareReviews.
What industry is SoftwareReviews in?
SoftwareReviews's product category is Enterprise Software Reviews. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of MPAAAAAI, B2B/ABM Creative Agencies. Its NAICS code is 513210 and its SIC code is 7372.