Rinnai New Zealand

Name

Rinnai New Zealand

Legal name

Rinnai New Zealand

Website

https://rinnai.co.nz

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Home Heating and Water Heating Appliances

NAICS

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers (423730)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Pumps & Pumping Equipment (3561)

akta.pro primary industry

Heat Pumps (Air/Water/Ground Source) (IMAHAKAF)

akta.pro secondary industry

Compressors, Refrigeration Components & Condensing Units (IMADANAG)

Keywords

• Home heating systems
• Heat pumps
• Hot water heating
• Ducted gas heating
• Fireplaces and space heating

Headquarters

HQ city

Mangere

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Heat Pump Sales: Revenue from selling residential and commercial heat pump systems including single split, multi split, and ducted units. Products are sold through dealer networks with installation typically by accredited installers.
2. Fireplace Sales: Sales of gas fires, electric fireplaces, hybrid electric fires, and wood fires through retail and dealer channels.
3. Hot Water System Sales: Revenue from gas continuous flow water heaters (INFINITY range), hot water heat pumps (HydraHeat, Enviroflo), and hot water cylinders for residential and commercial applications.
4. Gas Ducted Heating: Sales of Brivis branded ducted gas heating systems including SP6, SP5, BX5, BX3 series furnaces with zone control options.
5. Service and Warranty: Revenue from after-sales service, repairs, and warranty work. Rinnai offers 7-year warranty on Pro Series Heat Pumps when installed by Rinnai Accredited Installers.
6. Accessories: Sales of accessories including floor grilles, ceiling vents, controllers (Networker, Brivis Touch, Wi-Fi kit), zone control systems, and Brivis ICE cooling modules.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Rinnai New Zealand designs, manufactures, and distributes residential and commercial climate-control products for the New Zealand market, including Pro Series heat pumps (single split, multi split, ducted), fireplaces (gas, electric, hybrid, wood), Brivis ducted gas heating, INFINITY continuous flow gas water heaters, HydraHeat and Enviroflo hot water heat pumps, hot water cylinders, radiant heaters, and accessories. Its HydraHeat range is designed and built locally at the Mangere, Auckland facility, while the broader range is sold via stockists, accredited installers, the TradeSmart trade portal, and commercial dealers.

Product overview

Rinnai New Zealand is a subsidiary of Japanese company Rinnai Corporation, offering a comprehensive portfolio of climate control and hot water solutions for residential and commercial applications. The product ecosystem centers on three main categories: Home Heating (including Pro Series heat pumps in single split, multi split, and ducted configurations; fireplaces with electric, gas, and wood options; radiant heaters; and ducted gas heating), Water Heating (hot water heat pumps including HydraHeat and Enviroflo brands; continuous flow gas systems under the INFINITY brand; and hot water cylinders), and Cooling (air conditioning units complementing the heat pump range). The commercial division extends these solutions for larger-scale applications. Accessories include zone control systems, smart controllers with Wi-Fi connectivity, and air distribution components. The company also acquired Warmington Fireplaces, adding NZ-made wood fires to their offerings. An exclusive TradeSmart online portal serves trade customers with resources and support.

Differentiator

Problem solved

Functional benefit

Products and services

• Pro Series 2 High Wall Heat Pump High wall split system heat pump for residential home heating and cooling with Wi-Fi connectivity and smart app control.
• Pro Series Floor Console Heat Pump Floor console style heat pump for versatile installation options in home heating and cooling applications.
• Rinnai Pro Series Ducted Heat Pump Central heating and cooling system distributed through ceiling ducts to multiple rooms, with Wi-Fi control and zoning capability.
• Rinnai Pro Series 2 Ducted Heat Pump Next generation ducted central heating and cooling system with enhanced features and performance.
• Rinnai Pro Series Multi Split System Multi-split heat pump system connecting one outdoor unit to multiple indoor units for heating and cooling multiple rooms.
• Rinnai Pro Series 2 Multi Split System Second-generation multi-split system for connecting multiple indoor units to a single outdoor unit.
• Velare 1500 Hybrid Electric Fire Hybrid electric fireplace combining traditional fireplace aesthetics with climate system performance for heating and ambiance.
• ES Series Electric Fires Wall-mounted and inbuilt electric fireplaces featuring TriLight customisable LED flame effects, Wi-Fi connectivity, multiple heat settings, and Open Door/Window Detection safety. Available in ES 750, ES 1000, ES 1300, ES 1500, ES 1800, and ES 2200 models.
• Linear Gas Fires Modern linear design gas fireplaces for contemporary home heating.
• Landscape Gas Fires Large-format gas fireplaces designed for outdoor and landscape installations.
• Compact Gas Fires Space-efficient gas fireplaces for smaller living spaces.
• Wood Fires Traditional wood-burning fireplaces for home heating, including the Warmington NZ-made wood fire brand.
• Brivis SP6 Series Ducted Gas Heater Highest efficiency Brivis ducted gas heating system with 4-pass heat exchanger and modulating gas valve for superior temperature control and greater efficiency.
• Gas Space Heaters Individual gas space heaters for targeted room heating applications.
• Super Ray Radiant Heaters Radiant heaters for heating large indoor and outdoor spaces, including Indoor Super Ray and Outdoor Super Ray Manual Ignition models.
• HydraHeat Integrated Hot Water Heat Pump Integrated hot water heat pump designed and built in New Zealand for residential hot water with up to 75% energy savings.
• HydraHeat Split Hot Water Heat Pump Split system hot water heat pump that improves efficiency of both new and existing hot water cylinders with up to 75% energy savings.
• Enviroflo GR Hot Water Heat Pump Hot water heat pump available in 215L, 265L, and 300L capacities using high-efficiency R290 refrigerant for residential hot water heating.
• Rinnai INFINITY EF26 Continuous Flow Gas Hot Water System External continuous flow gas hot water system for residential use providing endless hot water on demand.
• Rinnai INFINITY A-Series Continuous Flow Gas Hot Water System Continuous flow gas hot water systems available in internal and external configurations for residential use.
• Rinnai INFINITY Graphite Range Graphite-finished continuous flow gas hot water systems for residential use.
• Mains Pressure Hot Water Cylinders Mains pressure storage cylinders for hot water supply in residential applications.
• Low Pressure Hot Water Cylinders Low pressure hot water cylinders for traditional wetback and gravity-fed systems.
• Mains Pressure Coiled Hot Water Cylinders Mains pressure cylinders with internal coils for wetback and solar heating systems.
• Pro Series 2 High Wall Air Conditioner High wall air conditioning unit for residential and commercial cooling applications.
• Pro Series Floor Console Air Conditioner Floor console style air conditioner for versatile cooling installation options.
• Pro Series Ducted Air Conditioning Central air conditioning system distributed through ducts to multiple rooms.
• Commercial Ducted Heat Pumps Commercial-grade ducted heat pump systems for larger commercial applications such as hotels, hospitals, and industrial sites, priced via dealer quotation.
• Demand Duo Integrated Floor System Commercial integrated floor heating and hot water system for larger commercial projects.
• TradeSmart Portal Exclusive online hub for trade and merchant customers including heat pump installers, plumbers, gasfitters, builders, and architects, providing resources, manuals, and exclusive content.
• ZonePlus Zoning System Zoning system allowing up to four individually controlled zones with separate time and temperature settings for ducted gas heating systems.
• Brivis ICE Cooling System Integrated cooling module for Brivis SP series gas ducted furnaces providing cooling capability in 13kW and 15kW models.
• Rinnai Brivis Touch Controller High-resolution colour touchscreen controller for climate control of Brivis ducted gas heaters.
• Networker Controller (B022890) Programmable controller with rotary dial and LCD display for Brivis ducted gas heaters with auto and manual operating modes.
• Rinnai Touch Wi-Fi Kit (R4500) Wi-Fi connectivity kit enabling remote control of Rinnai gas ducted heaters via home Wi-Fi or mobile network using the Rinnai Touch app.
• Metal Floor Grilles Pressed metal steel floor grilles with powder coat finish in various colours and sizes for ducted heating systems.
• Double Deflection Grilles Removable double deflection louvre grilles for ceilings and walls in multiple sizes.
• Ceiling Vents Ceiling diffusers including eyelash, downjet, and disk type vents for air distribution in ducted systems.

Quantifiable outcome

• Heat pumps produce 3-5kW of heat for every 1kW of electricity used, making them 2-4x more efficient than traditional electric heaters
• +4 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• YoungShandcoreGTM or Marketing Partner · 12 February 2026Rinnai appointed YoungShand as its media partner to provide a fully integrated marketing solution combining strategy, creative, and media services. The partnership aims to deliver a unified brand experience across all channels for Rinnai's operations in New Zealand. YoungShand CEO Duncan Shand described the appointment as a significant win for the agency's growing media team.
• EcogasminorStrategic or Co-development PartnerAuckland Council's energy partner in food waste collection initiative to convert organic waste into biogas. Part of Rinnai's support for renewable gas future (Future Sure campaign).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Daikin New Zealand: Daikin is the global heat pump leader and a direct competitor to Rinnai NZ across single split, multi split, and ducted heat pump systems for residential and light commercial applications in New Zealand.
• Mitsubishi Electric New Zealand: Mitsubishi Electric is one of the largest heat pump and air conditioning brands in NZ, directly competing with Rinnai's Pro Series across high wall, floor console, multi split, and ducted categories.
• Fujitsu General New Zealand: Fujitsu General is a major Japanese-headquartered competitor offering heat pumps and air conditioners in NZ with comparable product breadth to Rinnai's Pro Series range.
• Panasonic New Zealand: Panasonic competes with Rinnai NZ in residential heat pumps, air conditioners, and select hot water solutions through NZ retail and trade channels.
• Toshiba / Carrier New Zealand: Toshiba (distributed by Carrier in NZ) is a direct competitor to Rinnai's Pro Series heat pump lineup across high wall and ducted residential systems.
• Rheem New Zealand: Rheem is a leading hot water system manufacturer in NZ, directly competing with Rinnai's INFINITY gas continuous flow, hot water heat pumps (HydraHeat/Enviroflo), and cylinder ranges.
• Bosch Thermotechnology (New Zealand): Bosch is a direct competitor to Rinnai in NZ hot water heating, including gas continuous flow and heat pump hot water systems, often via the same plumbing merchant channels.
• Stiebel Eltron New Zealand: Stiebel Eltron is a German specialist in hot water heat pumps, directly competing with Rinnai's HydraHeat and Enviroflo ranges in the energy-efficient water heating category.
• Hitachi New Zealand (Johnson Controls): Hitachi (distributed by Johnson Controls in NZ) is a direct competitor in residential and light commercial heat pump and air conditioning systems.

Emerging players

• Gree New Zealand: Gree is a fast-growing Chinese HVAC brand pushing into the NZ market with competitively priced heat pump and air conditioning products, posing an emerging price-competition threat to Rinnai's mid-range offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@RinnaiNZ
• Facebookfacebook.com/rinnainz
• LinkedInlinkedin.com/company/9087350

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rinnai New Zealand