Cooley Dickinson Health Care
Cooley Dickinson Health Care is a nonprofit acute care community hospital in Northampton, Massachusetts, serving the Pioneer Valley with emergency, surgical, maternity, and specialty services as part of Mass General Brigham.
- Company typePrivate
- Founded1886
- HeadquartersNorthampton, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Cooley Dickinson Health Care does
Cooley Dickinson Health Care operates an acute care community hospital at 30 Locust Street in Northampton, Massachusetts, serving patients in the greater Pioneer Valley of Western Massachusetts. The hospital, established in 1886 and organized as the nonprofit Cooley Dickinson Hospital Corporation, offers a comprehensive clinical service portfolio including emergency medicine, general surgery, OB/GYN and midwifery, bariatric and weight management, and general inpatient/outpatient care. The organization has between 1,001 and 5,000 employees and operates through its main campus, satellite outpatient clinics, and physician practices under the Cooley Dickinson Medical Group banner, which was formally rebranded to Mass General Brigham in February 2026 to reflect its integration within the parent integrated delivery network.
The technology stack centers on the Mass General Brigham Patient Gateway, an electronic health record and patient portal enabling patients to review test results, manage appointments, message physicians, renew prescriptions, and pay bills. Cooley Dickinson also operates the SHINE Program (Serving the Health Insurance Needs of Everyone), a free Medicare counseling service for Massachusetts seniors and caregivers. Patient education is delivered through childbirth, CPR, and dementia caregiving classes, complemented by a community speakers bureau. Charitable endowment activity and a multi-million dollar donor base support facility improvement and program expansion, with notable gifts directed to the Emergency Department and cancer care programming.
Commercially, Cooley Dickinson generates revenue through standard fee-for-service billing across hospital and outpatient services, paid by patients, commercial insurers, and federal Medicare and Massachusetts state healthcare programs. Pricing follows CMS-required machine-readable disclosure of negotiated rates, with patient cost estimates and financial counseling available via Patient Billing Solutions. The hospital serves as a regional referral hub within the Pioneer Valley and operates as a member of the Mass General Brigham system, which extends access to academic medicine, specialized tertiary services, and research collaborations.
Cooley Dickinson Health Care firmographics
Firmographics- Name
- Cooley Dickinson Health Care
- Legal name
- Cooley Dickinson Hospital Corporation
- Website
- https://cooleydickinson.org
- Company type
- Private
- Founded year
- 1886
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Cooley Dickinson Health Care is a nonprofit acute care community hospital in Northampton, Massachusetts, serving the Pioneer Valley with emergency, surgical, maternity, and specialty services as part of Mass General Brigham.
- Ownership category
- akta.pro rank
Cooley Dickinson Health Care industry classification
Industry- Product category
- Community Hospital Services
- NAICS
- General Medical and Surgical Hospitals (62211), Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)
- akta.pro primary industry
- Community & Regional General Hospitals (HLAFAAAB)
- akta.pro secondary industry
- Critical Access & Rural Hospitals (HLAFAAAG)
Keywords
Where Cooley Dickinson Health Care is headquartered
LocationHeadquarters
- HQ city
- Northampton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cooley Dickinson Health Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Patient Care Services: Hospital charges for medical services, procedures, and treatments billed to patients, insurance companies, Medicare, and Medicaid.
- Medicare/Government Programs: Reimbursement from federal Medicare program and Massachusetts state healthcare programs for eligible services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Standard hospital charges published per CMS requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Cooley Dickinson Health Care product offering
Product offeringCore offering
Cooley Dickinson Health Care operates an acute care community hospital in Northampton, Massachusetts, delivering a comprehensive range of inpatient and outpatient medical services including emergency care, surgery, obstetrics and midwifery, bariatric and weight management, cancer care, and general medical services. As a member of the Mass General Brigham healthcare system, the hospital combines local community accessibility with access to specialized services and academic medicine resources.
Product overview
Cooley Dickinson Health Care is a healthcare system centered around Cooley Dickinson Hospital in Northampton, MA, offering comprehensive medical services. The portfolio includes the main hospital with emergency, surgical, and specialty care services; a Patient Gateway Portal for secure online health management; clinical services such as ObGyn & Midwifery and Bariatric/Weight Management; the SHINE Program providing free Medicare counseling; and community health education through Classes and Events. The hospital is a member of the Mass General Brigham healthcare system.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Cancer patients now have access to endowment benefits through Bikes Fight Cancer partnership
Companies that use Cooley Dickinson Health Care
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles3 records
Cooley Dickinson Health Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Cooley Dickinson Health Care partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Bikes Fight CancerminorEndowment partnership to benefit cancer patients being treated at Cooley Dickinson Hospital. Part of Mass General Brigham cancer care services.
- Frank H. Netter MD School of Medicine at Quinnipiac UniversitycoreAcademic affiliation between Cooley Dickinson Hospital and Quinnipiac University's medical school, enhancing medical education and research opportunities.
- Mass General BrighamcoreCooley Dickinson is a member of the Mass General Brigham healthcare system. The Cooley Dickinson Medical Group rebranded to Mass General Brigham in February 2026. Provides access to extensive medical expertise, research, and specialized services across the network.
- Betsy Lehman Center for Patient SafetyminorPFAC chairperson and VP Operations were highlighted in the Betsy Lehman Center's Patient Safety Beat newsletter recognizing patient safety initiatives.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Cooley Dickinson Health Care competitors and assessment
Company assessmentDirect peers
- Baystate Health: The largest provider system in Western Massachusetts, headquartered in Springfield, MA. Directly competes with Cooley Dickinson across the Pioneer Valley for inpatient, outpatient, and emergency services.
- Trinity Health Of New England: Non-profit Catholic health system operating community hospitals across Massachusetts and Connecticut. Comparable multi-service community hospital footprint and non-profit operating model in the broader New England region.
- Cambridge Health Alliance: Massachusetts community hospital system serving the greater Boston metro. Comparable non-profit, community-focused service model with similar payer-mix exposure to MassHealth and Medicare.
- South Shore Health: Non-profit community hospital system south of Boston. Similar scale, service mix, and community-hospital positioning within the Massachusetts non-profit hospital landscape.
- Lowell General Hospital (Tufts Medicine): Massachusetts community hospital now part of Tufts Medicine system. Comparable community-hospital service profile and recent non-profit system integration trajectory to Cooley Dickinson's MGB alignment.
Regional players
- Berkshire Health Systems: Non-profit community hospital system serving Berkshire County in Western Massachusetts. Comparable community-hospital service model and similar MGB-adjacent geography, though primarily in a separate sub-region.
- Hartford HealthCare: Large non-profit integrated system in Connecticut. Operates community hospitals with comparable service portfolios that draw patients from the broader New England secondary catchment.
- MaineHealth: Largest non-profit health system in Northern New England operating a network of community hospitals. Comparable integrated community-hospital network model, though serving a different primary geography.
Broad incumbents
- UMass Memorial Health: The largest academic medical center and health system in Central Massachusetts. Competes with Cooley Dickinson for specialty referrals and serves as a regional tertiary/quaternary care anchor.
- Boston Medical Center: Large Massachusetts academic safety-net hospital with high MassHealth/Medicare exposure. Comparable non-profit community-mission orientation and similar payer mix challenges.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Cooley Dickinson Health Care social profiles
Digital presenceCooley Dickinson Health Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cooley Dickinson Health Care leadership team
Management profileNumber of profiles
Profiles1 record
Cooley Dickinson Health Care funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cooley Dickinson Health Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cooley Dickinson Health Care
What does Cooley Dickinson Health Care do?
Cooley Dickinson Health Care operates an acute care community hospital in Northampton, Massachusetts, delivering a comprehensive range of inpatient and outpatient medical services including emergency care, surgery, obstetrics and midwifery, bariatric and weight management, cancer care, and general medical services. As a member of the Mass General Brigham healthcare system, the hospital combines local community accessibility with access to specialized services and academic medicine resources.
Is Cooley Dickinson Health Care a public or private company?
Cooley Dickinson Health Care is a private company. It is classified as corporate owned and is currently operating.
When was Cooley Dickinson Health Care founded?
Cooley Dickinson Health Care was founded in 1886. It employs 1,001 to 5,000 people.
Where is Cooley Dickinson Health Care based?
Cooley Dickinson Health Care is headquartered in Northampton, United States, in the North America region.
How does Cooley Dickinson Health Care make money?
Two revenue lines are on record. Patient Care Services are the primary driver. The others are medicare/Government Programs.
Who are Cooley Dickinson Health Care's main competitors?
Direct peers on record are Baystate Health, Trinity Health Of New England, Cambridge Health Alliance, South Shore Health and Lowell General Hospital (Tufts Medicine). Regional players are Berkshire Health Systems, Hartford HealthCare and MaineHealth. Broad incumbents are UMass Memorial Health and Boston Medical Center.
Does Cooley Dickinson Health Care have an API?
No public API is recorded for Cooley Dickinson Health Care.
What industry is Cooley Dickinson Health Care in?
Cooley Dickinson Health Care's product category is Community Hospital Services. Its primary akta.pro industry code is HLAFAAAB, Community & Regional General Hospitals, with a secondary code of HLAFAAAG, Critical Access & Rural Hospitals. Its NAICS code is 62211 and its SIC code is 8062.