Expert Minute
Expert Minute is a Cave Creek, Arizona-based SaaS company offering a patented live shopping platform that lets retailers build and add items to online customers' shopping carts during real-time video or chat sessions, serving Shopify merchants and licensing its patent to AI, chatbot, AR, and VR platforms.
- Company typePrivate
- Founded2019
- HeadquartersCave Creek, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Expert Minute does
Expert Minute is a Cave Creek, Arizona-based SaaS eCommerce company founded in 2019 that operates a live shopping platform enabling online retailers to add items directly into customers' shopping carts during real-time video or chat conversations. The product is built around a granted US patent covering a process that lets a sales representative remotely construct a customer's eCart and redirect them to checkout during a live chat or video call — without requiring customer accounts, email follow-ups, or text exchanges. The platform integrates natively with Shopify, and the company distributes through the Shopify App Store, the Apple iOS App Store, and the Google Play Store (the Android app is listed but described on the homepage as "coming soon").
The company monetizes through three distinct streams: (i) merchant adoption via the Shopify App Store and mobile apps with undisclosed pricing, (ii) a Channel Partner Reseller Program targeting Live Chat, Support, and AI companies, and (iii) a Patent Licensing / Royalty program that allows AR, VR, Chatbot, and AI platform companies to embed Expert Minute's patented remote eCart method into their own systems via multi-year "Know-How" licensing agreements. Customer segmentation is hybrid: Shopify-based SMB retailers form the primary use case, while enterprise licensing partners represent a secondary, higher-value distribution channel. The company is privately held, sub-10 employees, with a single disclosed funding round of $31,000 in May 2022. Self-reported performance metrics include a 40% conversion rate uplift, 25% increase in up-selling, 20% overall revenue uplift in Shopify stores, up to 15% reduction in eCart abandonment, and a 5% average reduction in returns, though these are vendor-reported and not third-party validated.
Expert Minute firmographics
Firmographics- Name
- Expert Minute
- Legal name
- Expert Minute
- Website
- https://ExpertMinute.net
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Expert Minute is a Cave Creek, Arizona-based SaaS company offering a patented live shopping platform that lets retailers build and add items to online customers' shopping carts during real-time video or chat sessions, serving Shopify merchants and licensing its patent to AI, chatbot, AR, and VR platforms.
- Ownership category
- akta.pro rank
Expert Minute industry classification
Industry- Product category
- Live Shopping / Video Commerce Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Live Shopping & Streaming Creator Activations (MPAAAHAM)
Keywords
Where Expert Minute is headquartered
LocationHeadquarters
- HQ city
- Cave Creek
- HQ country
- United States
- HQ region
- North America
Markets served
Expert Minute business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Personnel
Revenue model
- Patent Licensing: Expert Minute licenses their patented remote eCart technology to third parties including AR, VR, Chatbot, and AI companies. Limited 'Know-How' Licensing Agreements available for partners.
- Mobile Application Distribution: Distribution through iOS App Store and Google Play Store for end customers to answer video calls from retailers using Expert Minute.
- Channel Partner Reseller Program: Partnership program where resellers can sell Expert Minute's patented technology through Live Chat, Support, and AI companies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Patent Royalty Licensing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Expert Minute product offering
Product offeringCore offering
Expert Minute provides a patented SaaS live shopping platform that lets retailers chat with online customers and add items directly into the customer's eCart in real time during video calls, then redirect them to checkout. The platform is delivered as a Shopify app with companion iOS and Android applications, and the underlying patented remote eCart process is also offered for license to Live Chat, Support, AI, AR, and VR companies.
Product overview
Expert Minute offers a unified live shopping platform consisting of its core web-based Expert Minute product and companion mobile applications for iOS and Android. The core platform enables retailers to chat with online customers in real-time and pass items directly into their shopping cart using a patented process, redirecting customers to checkout. The mobile apps allow sales representatives to handle live video calls with customers. The product integrates natively with Shopify stores.
Differentiator
Problem solved
Functional benefit
Products and services
- Expert Minute Platform SaaS live shopping platform with patented technology that enables online retailers to chat with customers via video and add items directly into the customer's eCart in real time, then redirect them to checkout during the same interaction. Designed for Shopify store owners and ecommerce teams that want to add assisted selling to their online store.
- Expert Minute iOS App Mobile application for iOS devices that lets sales representatives answer live video calls from customers and run Expert Minute assisted-selling sessions from their phone or tablet.
- Expert Minute Android App Mobile application for Android devices that lets sales representatives handle live video shopping calls with customers using Expert Minute.
- Expert Minute Patent Licensing Program Patent Royalty and Know-How licensing program that lets Live Chat, Support, AI, AR, VR, and chatbot companies embed Expert Minute's patented remote eCart process into their own products under multi-year contracts.
Quantifiable outcome
- 40% conversion rate increase
- +4 more outcomes
Companies that use Expert Minute
Customer profileSegments4 records
Ideal customer profiles3 records
Expert Minute technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Expert Minute partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- ShopifycoreExpert Minute has a Shopify App Store listing enabling direct integration with Shopify stores. Retailers can add Expert Minute to their Shopify Store and download the iOS app to answer video calls.
- Live Chat, Support, and AI CompaniescoreLimited partnerships available to use and resell Expert Minute's patented technology through Live Chat, Support, and AI companies. Partners can integrate the remote eCart patent into their existing platforms.
- AR, VR, Chatbot, and AI CompaniescorePatent Royalty program where Expert Minute's patent can be added to existing AR, VR, Chatbots, and AI bots. Limited 'Know-How' Licensing Agreements available.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Expert Minute competitors and assessment
Company assessmentDirect peers
- Livescale: Livescale is a live shopping platform offering shoppable live events with cart-building and checkout. It is a direct competitor in the live-selling enablement category and shares Expert Minute's focus on conversion uplift via real-time sales interaction.
- TalkShopLive: TalkShopLive is a live shopping platform enabling creators and brands to host shoppable live shows with direct checkout. It is comparable to Expert Minute in providing the live cart-and-checkout experience for online sellers.
- Firework: Firework provides shoppable video and live-streaming commerce for brands and retailers, including 1:1 video shopping. It targets the same live-shopping infrastructure use case as Expert Minute, with comparable cart-and-checkout integrations for Shopify merchants.
- NTWRK: NTWRK is a live shopping and curated drop marketplace focused on sneakers, streetwear, and collectibles. It shares Expert Minute's live-cart selling motion, but is a vertical marketplace rather than a merchant SaaS.
- Whatnot: Whatnot is a live shopping marketplace where sellers run video auctions and 1:1 selling sessions with in-stream purchasing. It overlaps with Expert Minute's core live-cart mechanic, though operates its own marketplace rather than selling infrastructure to merchants.
- Bambuser: Bambuser is a live video shopping SaaS that lets retailers host shoppable live streams with cart functionality. It competes head-to-head with Expert Minute in the live-shopping infrastructure layer for Shopify and enterprise retailers, with comparable in-stream checkout features.
Emerging players
- Gorgias: Gorgias is a Shopify-focused helpdesk and live chat platform increasingly adding commerce actions inside support conversations. It is an adjacent commerce-conversation player that could either partner with Expert Minute for cart actions or build similar functionality natively.
- Buywith (formerly Things): Buywith enables livestream shopping and creator-led storefronts with embedded checkout. It overlaps Expert Minute's core 'cart inside the chat' use case while leaning more on creator commerce than merchant tooling.
Broad incumbents
- Shopify (Live & Shop App): Shopify is the platform on which Expert Minute is distributed and has been steadily adding live-selling and video commerce features into its core Shop app. As the platform incumbent, Shopify controls API economics and could either commoditize Expert Minute's wedge or expand it.
- Amazon Live: Amazon Live is Amazon's native livestream shopping surface with in-stream product cards and cart. It is the broad incumbent demonstrating category viability and validating the live-selling demand that Expert Minute targets for SMB merchants.
Market position
Strengths5 records
Weaknesses3 records
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
Expert Minute social profiles
Digital presenceExpert Minute financial estimates
Financial estimateRevenue estimate
Valuation estimate
Expert Minute leadership team
Management profileNumber of profiles
Expert Minute funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Expert Minute M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Expert Minute
What does Expert Minute do?
Expert Minute provides a patented SaaS live shopping platform that lets retailers chat with online customers and add items directly into the customer's eCart in real time during video calls, then redirect them to checkout. The platform is delivered as a Shopify app with companion iOS and Android applications, and the underlying patented remote eCart process is also offered for license to Live Chat, Support, AI, AR, and VR companies.
Is Expert Minute a public or private company?
Expert Minute is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Expert Minute founded?
Expert Minute was founded in 2019. It employs 1 to 10 people.
Where is Expert Minute based?
Expert Minute is headquartered in Cave Creek, United States, in the North America region.
How does Expert Minute make money?
Three revenue lines are on record. Patent Licensing is the primary driver. The others are mobile Application Distribution and channel Partner Reseller Program.
Who are Expert Minute's main competitors?
Direct peers on record are Livescale, TalkShopLive, Firework, NTWRK, Whatnot and Bambuser. Emerging players are Gorgias and Buywith (formerly Things). Broad incumbents are Shopify (Live & Shop App) and Amazon Live.
Does Expert Minute have an API?
No public API is recorded for Expert Minute.
What industry is Expert Minute in?
Expert Minute's product category is Live Shopping / Video Commerce Software. Its primary akta.pro industry code is MPAAAHAM, Live Shopping & Streaming Creator Activations. Its NAICS code is 5132 and its SIC code is 7372.