Citizens & Northern Bank

What Citizens & Northern Bank does

Citizens & Northern Bank (C&N, NASDAQ: CZNC), headquartered in Wellsboro, Pennsylvania, is a 160-year-old regional community bank serving retail consumers, small and mid-size businesses, commercial clients, agricultural operators, nonprofit and municipal organizations, and wealth management clients across Pennsylvania and New York. Operating through 40+ full-service branches and a digital banking platform (iOS/Android mobile app and online portal), the bank offers a comprehensive product suite spanning personal banking (checking, savings, CDs, IRAs, mortgages, home equity, personal and auto/RV loans, credit cards), business banking (checking, money market, treasury management, Clover-based merchant services, SBA loans, lockbox, ACH, remote deposit capture), wealth management (investment management via LPL Financial, retirement plans, trusts and estate planning, brokerage, mineral management through Farmers National Company), and insurance products through C&N Financial Services.

Underlying technology is built on a digital banking platform integrated with a broad fintech partner ecosystem rather than proprietary infrastructure: LenderLogix for online mortgage applications, Fiserv SpendTrack and uChoose Rewards for credit card servicing, Clover/Fiserv for merchant POS, Autobooks for invoicing, ZSuite for escrow/rent, Intuit Direct Connect for QuickBooks/Quicken, Carefull for fraud monitoring, SavvyMoney for credit monitoring, MoneyManager for personal financial management, and Banzai for financial education. No AI/ML capabilities, proprietary models, or developer APIs are disclosed. Revenue is generated through net interest income from the loan portfolio (mortgages, commercial loans, consumer loans, home equity) plus transaction-based fees on deposits, business banking, merchant processing, credit card interchange, and insurance commissions.

Customer relationships are delivered through a hybrid distribution model: community-led local branches with relationship managers, dedicated regional commercial lending teams organized by geography (Northern PA/Southern NY, Central PA, Southcentral PA, Southeastern PA), a Treasury Management team for business banking, mortgage lenders by county, and wealth management advisors by region. Digital channels (online account opening at easyopen.cnbankpa.com, mobile app with Touch ID, Zelle P2P, Apple/Google/Samsung Pay, bill pay) complement the physical network. The bank completed its acquisition of Susquehanna Community Financial, Inc. in Q4 2025, materially expanding its PA/NY footprint, and continues to pursue product and geographic expansion as evidenced by 2025 launches of Clover, ZSuite, and enhanced digital banking features.

Name

Citizens & Northern Bank

Legal name

Citizens & Northern Corporation

Website

https://cnbankpa.com

Company type

Public

Founded year

1863

Operating status

Operating

Headcount range

251–500 employees

Short description

Citizens & Northern Bank is a Pennsylvania- and New York-based regional community bank offering personal banking, business banking, mortgages, wealth management, and insurance through 40+ branches and a digital platform. Founded in 1863, it serves retail, small business, commercial, agricultural, and nonprofit customers across the two states.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Community banking services
• Retail banking products
• Commercial lending
• Wealth management services
• Mortgage lending

Headquarters

HQ city

Wellsboro

HQ country

United States

HQ region

North America

Offices37 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Net Interest Income: Interest income from loan portfolio including mortgages, commercial loans, consumer loans, and home equity products minus interest paid on deposits. Core banking revenue from spread between lending rates and deposit costs.
2. Non-Interest Income - Deposit Fees: Fee income from deposit account services including overdraft fees, dormancy fees, early closure fees, foreign ATM fees, and monthly maintenance charges on checking and savings accounts.
3. Business Banking Fees: Transaction fees on business checking accounts, analysis account fees, lockbox services fees, remote deposit capture fees, ACH fees, and sweep account fees.
4. Merchant Services Revenue: Revenue share from credit card processing through Clover partnership with First Data. Transaction-based fees on business payment acceptance.
5. Credit Card Interchange: Interchange fees from Visa credit and debit card transactions on C&N-branded cards.
6. Brokerage and Wealth Management Revenue: Revenue from brokerage services referral arrangements with LPL Financial, investment management fees, and trust services fees.
7. Insurance Commission Income: Commissions from insurance products through C&N Financial Services subsidiary including life, health, long-term care, and group insurance.
8. Certificate of Deposit Early Withdrawal Penalties: Penalty fees assessed for early withdrawal from CD accounts before maturity.

Pricing tiers

Go-to-market motion3 records

Distribution channels10 records

Marketing channels12 records

Core offering

Citizens & Northern Bank is a regional community bank providing retail banking (checking, savings, CDs, IRAs, mortgages, credit cards, personal and auto loans), business banking (checking, treasury management, merchant services, commercial lending, SBA loans), and wealth management (investment management, brokerage, trusts, estate planning). Services are delivered through 40+ branches across Pennsylvania and New York, complemented by online and mobile banking platforms. The bank generates revenue primarily through net interest income from lending, supplemented by deposit fees, merchant services revenue, and wealth management fees.

Product overview

Citizens & Northern Bank (C&N) operates as a regional community bank offering a comprehensive suite of financial products and services through both a unified digital banking platform and traditional branch-based delivery. The product portfolio spans personal banking (checking, savings, CDs, IRAs, digital banking, credit cards, mortgages, home equity, personal loans, and auto loans), business banking (checking, money market accounts, merchant services via Clover POS, business loans, SBA programs, treasury management, and retirement plans), and wealth management (investment management, brokerage services through LPL Financial, trusts, estate planning, and tax planning). Key digital integrations include Autobooks for invoicing, ZSuite for escrow/rent management, Direct Connect for QuickBooks/Quicken, Carefull for fraud monitoring, SavvyMoney for credit monitoring, and uChoose Rewards for credit card rewards. The bank completed its merger with Susquehanna Community Financial in late 2025, expanding its Pennsylvania and New York presence.

Differentiator

Problem solved

Functional benefit

Products and services

• C&N Merit Checking Account Interest-earning checking account with unlimited check writing, free debit card, and foreign ATM fee refunds up to $12/month, requiring $500 minimum balance or $5,000 combined balances to avoid $10 monthly fee.
• C&N Relationship Checking Account Premium checking account requiring $20,000 average monthly balances or mortgage relationship, including free cashier's checks, free small safe deposit box, and one free check order per year for account holders 55+.
• C&N Everyday Checking Account Basic checking account with $25 minimum to open and no minimum balance requirement, offering free basic checks, free debit card, and digital banking tools.
• C&N Simple Debit Account Basic transaction account certified as a BankOn account through CFE Fund for underbanked individuals, featuring no overdraft fees, no minimum balance, free Visa Debit Card, and free digital banking access.
• Super Money Fund High-yield savings account with competitive tiered interest rates, limited ATM access, and check writing capabilities for personal savers.
• Business Super Money Fund Interest-bearing business money market account with limited ATM and check writing capabilities and tiered interest rates from $1,000 to $5,000,000.
• Certificates of Deposit (CDs) Fixed-rate savings instruments available in terms from 6 to 60 months, including E-Z Access CDs, Fixed-Rate CDs, and CDARS for FDIC insurance coverage beyond $250,000.
• IRA CDs and Accounts Individual Retirement Accounts including Traditional, Rollover, and Roth options with variable and fixed-rate CD options for retirement savings.
• Health Savings Account (HSA) Tax-advantaged account for qualified medical expenses available to individuals covered under HSA-compatible high deductible health plans.
• Business Checking (Super B, Business Interest, Business Analysis) Business checking accounts with tiered transaction packages, interest-bearing options, and analysis services including Super B, Business Interest, and Business Analysis variants for businesses of all sizes.
• Mortgages Home loan products including conventional, FHA, VA, USDA, PHFA, construction, medical professional, and first-time homebuyer programs with quick decisions and same-day prequalification.
• Home Equity Loans and Lines of Credit Home equity financing options including term loans and lines of credit (HELOC) for home improvements, debt consolidation, and major purchases.
• C&N Visa Lifetime Card Basic Visa credit card with EMV chip technology, mobile purchasing capability, and competitive interest rates for personal use.
• C&N Visa Lifetime Rewards Card Rewards credit card earning 1 point per $1 spent through the uChoose Rewards program with millions of redemption options.
• C&N Lifetime Business Rewards Credit Card Business rewards credit card earning points on business purchases, with uChoose Rewards integration for redemption through the Fiserv SpendTrack platform.
• Auto & RV Loans Vehicle financing for new and used cars, trucks, SUVs, motorcycles, and RVs with competitive rates and refinancing options for consumers.
• Personal Loans Secured and unsecured loans available in 24 to 72 month terms for debt consolidation, major purchases, or any personal purpose.
• Agricultural Loans Farm and land mortgages, equipment loans, operating lines of credit, and specialized agricultural financing for farmers and agribusinesses.
• Small Business Loans Commercial lending products including lines of credit, equipment loans, term loans, construction loans, and working capital for businesses in PA and NY.
• SBA Loan Programs Small Business Administration loans including SBA Express, SBA 7(a), 7(a) Small Loans, and SBA 504 for long-term fixed rate financing.
• Portfolio Access Line of credit or term loan for existing wealth management clients to access funds using investment assets as collateral.
• Investment Management Personalized portfolio management services with constant account monitoring, objective financial advice, and asset management aligned with investment objectives.
• Retirement Plan Services Employer-sponsored retirement plan administration including 401(k) with account projections, fund performance tracking, and contribution management.
• Individual Retirement Accounts (IRAs) Traditional, Rollover, and Roth IRAs with multiple investment options and tax advantages for retirement savings.
• Trusts & Fiduciary Services Trust administration, estate planning, guardianship, and executor services for wealth transfer and beneficiary management.
• Brokerage Services Stock and bond transaction services through LPL Financial with personalized financial consulting and product recommendations.
• Financial & Tax Planning Services Comprehensive financial planning, retirement planning, estate planning, and tax preparation services for individuals and businesses.
• Mineral Management Oil, gas, and coal mineral rights management including lease evaluation, division order analysis, and tax reporting, provided in partnership with Farmers National Company.
• Scholarships & Grants Educational scholarship and grant programs including Norton Scholarship Trust, Galeton Foundation, Joseph R. Every Scholarship, and various regional scholarship funds.
• Insurance Insurance products through C&N Financial Services subsidiary including life, health, long-term care, and group insurance.
• Like-Kind Exchange Services Section 1031 Like-Kind property exchange structuring in partnership with Bankers Settlement Services and Investors Title Exchange Corporation.
• Youth Clubs (Ju$t For Kid$, Teen $teps) Youth savings programs teaching financial responsibility through engaging activities. Ju$t For Kid$ serves children 13 and under with games and activities; Teen $teps uses Banzai for real-life financial scenarios.

Quantifiable outcome

• 97% of C&N customers would recommend C&N to family and friends
• +2 more outcomes

Named customers1 record

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Susquehanna Community Financial, Inc.coreOthers · 1 April 2025Completed acquisition in Q4 2025. Susquehanna Community Financial, Inc. merged with Citizens & Northern Corporation, expanding the bank's market presence and customer base.
• Clover (First Data/Fiserv)coreTechnology or IntegrationClover point-of-sale partnership providing payment processing hardware and software to business customers. Includes Clover Mini, Go, Flex, Station Solo, and Station Duo devices. Enables payment acceptance, inventory management, employee payroll/scheduling, and business reporting.
• LPL FinancialcoreTechnology or IntegrationBrokerage services partnership providing investment products and advisory services. LPL Financial is a registered investment advisor and broker-dealer (member FINRA/SIPC). C&N Investment Services offers securities through LPL.
• CarefullcoreTechnology or IntegrationFraud monitoring and protection partnership providing account, credit, and identity monitoring to protect customers, especially older adults, from fraud, scams, and financial mistakes.
• Bankers Settlement Services of Southwest PAminorStrategic or Co-development PartnerPartnership for Section 1031 Like-Kind Property Exchange services. Bankers Settlement Services coordinates with Investors Title Exchange Corporation (ITEC) as qualified intermediary.
• LenderLogixcoreTechnology or IntegrationMortgage application platform enabling online mortgage applications and prequalification for home loans and home equity products.
• Fiserv (spendtrack)coreTechnology or IntegrationBusiness credit card account management portal for C&N Visa Lifetime Business Rewards Credit Card holders.
• American Bankers Association (ABA)minorStrategic or Co-development PartnerFinancial education partnership for Get Smart About Credit program and other community education initiatives.
• Cities for Financial Empowerment (CFE) FundminorStrategic or Co-development PartnerC&N Simple Debit Account is a certified BankOn account through CFE Fund, providing basic banking access for underbanked populations.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• F.N.B. Corporation: F.N.B. Corporation operates F.N.B. Bank across Pennsylvania, Ohio, Maryland, and surrounding states with full-service consumer, commercial, and wealth management banking. Comparable to C&N in PA footprint and product offerings, but at significantly larger scale (multi-billion dollar asset bank) competing for similar customers in overlapping PA markets.
• Northwest Bancshares: Northwest Bancshares operates Northwest Bank across Pennsylvania, New York, Ohio, and Indiana offering consumer, business, and wealth management services. Comparable to C&N in PA and NY geography and community banking model, but at substantially larger scale with broader geographic diversification and deeper product capabilities.

Direct peers

• F&M Trust (Farmers and Merchants Trust Company): F&M Trust is a community bank serving southcentral Pennsylvania with full-service personal, business, and wealth management products. Directly comparable to C&N as a Franklin County-based community bank of similar size and product scope, explicitly mentioned as a peer in the company's competitive comparisons.
• S&T Bancorp: S&T Bancorp operates S&T Bank serving western and central Pennsylvania with comprehensive banking, wealth management, and insurance services. Comparable to C&N as a PA-headquartered community bank of similar scale, with overlapping product offerings including commercial lending, treasury management, and wealth advisory services.
• Mid Penn Bancorp: Mid Penn Bancorp is a Pennsylvania community bank holding company with branches across central and eastern PA offering personal, business, and wealth management services. Directly comparable to C&N in market footprint, product mix, and community banking model, with similar scale and growth strategy through acquisitions.
• ACNB Corporation: ACNB Corporation is a Pennsylvania-based community bank holding company operating ACNB Bank and Russell Insurance Group across southcentral PA and northern MD. Highly comparable to C&N given similar community banking model, comparable asset size, agricultural and small business lending focus, and overlapping PA footprint with similar deposit/lending products.
• First Keystone Corporation: First Keystone Corporation operates First Keystone Community Bank serving northeastern and central Pennsylvania with personal, business banking, and wealth management products. Highly comparable to C&N given similar PA-focused community banking model, comparable size, and overlapping customer segments including small business and agricultural lending.
• Tompkins Community Bank (Tompkins Financial): Tompkins Community Bank, part of Tompkins Financial Corporation, operates across upstate New York and Pennsylvania with personal, business, and wealth management services. Directly comparable to C&N given overlap in southern NY/northern PA markets, similar community banking approach, and parallel product set including commercial lending and treasury management.
• Bryn Mawr Bank Corporation: Bryn Mawr Bank Corporation is a Pennsylvania-based bank holding company operating Bryn Mawr Trust Company across the greater Philadelphia region. Comparable to C&N as a PA-headquartered community-focused bank offering personal, business, and wealth management services with similar scale and product breadth.
• Penns Woods Bancorp: Penns Woods Bancorp is a Pennsylvania-based bank holding company operating Jersey Shore State Bank and Luzerne Bank across northcentral PA. Directly comparable to C&N given overlapping northcentral PA footprint, similar community banking focus, and comparable suite of personal/business banking and wealth management services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CNBankPA
• Facebookfacebook.com/citizensandnorthernbank
• LinkedInlinkedin.com/company/cnbankpa

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citizens & Northern Bank