XTIUM
- Company typePrivate
- Founded2009
- HeadquartersOldsmar, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
XTIUM firmographics
Firmographics- Name
- XTIUM
- Legal name
- XTIUM, Inc.
- Website
- https://xtium.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
XTIUM industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (56162), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)
- akta.pro secondary industries
- Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), IT Knowledge Management & Service Desk Platforms (HDAEALAH), IT Operations Management (ITOM) Platforms (HDAEALAC), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where XTIUM is headquartered
LocationHeadquarters
- HQ city
- Oldsmar
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
XTIUM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed Cloud Services: Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), and related cloud management services delivered as subscription-based managed services with flexible multi-cloud, multi-vendor deployments.
- Managed Security Services: Exposure Management, Managed Detection & Response, Threat Assessment, and Security Operations including 24x7 SOC monitoring and incident response.
- Managed Network Services: Network operations, observability, monitoring, and management services with 24/7 full stack monitoring and first-touch resolution automations.
- Unified Communications: Contact Center as a Service (CCaaS), UCaaS for Microsoft Teams and Cisco Webex, with proprietary omnichannel contact center capabilities.
- Enterprise Service Desk / Managed IT: 24x7 responsive IT support, field services, professional services, and IT consulting delivered as managed services.
- AI Services: AI Readiness Assessment, AI Adoption Advisory, Microsoft 365 Copilot licensing and management, AI Agent Builder, and ongoing AI operations management.
- Professional Services: IT strategy consulting, digital transformation support, and customized solutions for unique operational challenges. Case study shows 47% reduction in IT costs for National Asset Direct.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Fully managed service with all-inclusive pricing |
| Subscription | Monthly | DaaS subscription with broker flexibility |
| Other | Multi-year contract | AI Services engagement-based pricing |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
XTIUM product offering
Product offeringCore offering
XTIUM is an AI-first managed IT services provider delivering a fully managed platform that spans Managed Cloud (DaaS, IaaS), Managed Security (MDR, Exposure Management, 24x7 SOC), Managed Network Services, Unified Communications (CCaaS, UCaaS), Enterprise HelpDesk, Field Services, and Professional Services, all unified under the proprietary XTIUM Cloud Manager and XTAI (XTIUM Trusted AI) operations layer. The platform supports multi-broker DaaS (Citrix, AVD, Omnissa), multi-LLM AI agent deployment (OpenAI, Anthropic, Microsoft), and enterprise-grade cybersecurity with compliance certifications including HIPAA, HITRUST, SOC 2 Type II, PCI DSS, ISO 27001, and FedRAMP Moderate.
Product overview
XTIUM is an AI-first managed IT services provider offering a comprehensive platform of integrated solutions. The portfolio is built around XTIUM Cloud Manager (proprietary management platform), XTAI (AI operations layer), and five core service domains: Managed Cloud (DaaS, IaaS), Managed Security (MDR, Exposure Management), Managed Network (MNS, MPaaS, Contact Center), Unified Communications, and Managed IT (HelpDesk, Field Services, Professional Services). The DaaS offering supports multi-broker freedom with Citrix, Azure Virtual Desktop, and Omnissa, while the AI practice centers on XTAI Agent Manager and XTAI Orchestrator for multi-LLM agent deployment and IT operations. The platform serves mid-market and enterprise customers across healthcare, finance, retail, legal, and higher education sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Desktop as a Service (DaaS) Cloud-based virtual desktop solution providing secure, scalable access to company applications and data from any device. Supports multi-cloud, multi-broker (Citrix, AVD, Omnissa) deployments with centralized management, AI-powered provisioning, and built-in security controls for enterprise and mid-market customers.
- Infrastructure as a Service (IaaS) Managed infrastructure services providing scalable compute, storage, and network resources with enterprise-grade security and support for mid-market and enterprise customers.
- Managed Detection and Response (MDR) 24/7 AI-driven threat intelligence and security operations center (SOC) monitoring to detect, prevent, and recover from cyber threats. Includes proactive security operations with actionable, data-driven insights for enterprise customers.
- Exposure Management and Security Operations Continuous security management with real-time incident response and proactive threat mitigation to minimize threat exposure for enterprise and mid-market customers.
- Threat Assessment Security workshop and threat assessment services including vulnerability assessments and threat remediation planning for mid-market and enterprise customers.
- Managed Network Services Full-stack network monitoring and management providing trusted observability, real-time analytics, and reliability. Includes 24/7 detection, first-touch resolution, custom runbooks, and change management support for enterprise customers.
- Managed Platform as a Service (MPaaS) Managed platform services enabling deployment and management of applications without underlying infrastructure complexity for enterprise and mid-market customers.
- Contact Center (CCaaS) Proprietary omnichannel contact center solution delivering unified agent and customer experience. Natively integrated with Microsoft Teams and Cisco Webex for enterprise customers.
- Unified Communications (UCaaS) Cloud-based voice, video, and messaging for modern workplaces. Natively integrated with Microsoft Teams and Cisco Webex for frictionless user experience with compliant call recording and open API integrations.
- Enterprise HelpDesk 24/7 responsive IT support from knowledgeable technicians solving problems rapidly. Direct access to technical specialists who augment customer teams for enterprise and mid-market customers.
- Field Services On-site technical support and field services for hardware deployment, maintenance, and troubleshooting for enterprise customers.
- Professional Services and IT Consulting IT strategy consulting to align technology with business goals, digital transformation support, and customized solutions for unique operational challenges for enterprise and mid-market customers.
- XTAI (XTIUM Trusted AI) Platform AI operations layer combining AI readiness, data governance, deployment, and ongoing operations under one fully managed platform. Includes XTAI Agent Manager, XTAI Orchestrator, and AI Cloud Manager with observability. Already running in XTIUM's own production environment before customer deployment.
- AI Readiness Assessment Five-day structured assessment evaluating organization readiness across strategy, data, governance, skills, and operations with actionable 90-day roadmap deliverable for mid-market and enterprise customers.
- AI Adoption Advisory Prioritized, executable roadmap aligned to business objectives, risk profile, and existing environment. Delivered within 4-6 weeks with full continuity into deployment and operations for mid-market and enterprise customers.
- Microsoft 365 Copilot Managed Service Full lifecycle management of Microsoft 365 Copilot including governance readiness, onboarding, adoption, optimization, and ongoing management of agentic workloads. Combines Copilot licensing with active renewal management and pricing optimization for enterprise customers.
- XTIUM Cloud Manager Platform Proprietary cloud management platform enabling automated and streamlined management across public cloud (AWS, Azure), private cloud (Equinix), and on-premises environments for DaaS deployments. Provides low-touch, highly automated experience with DEX insights, AI-powered provisioning, and compliance monitoring.
Quantifiable outcome
- 47% reduction in IT costs for National Asset Direct using XTIUM DaaS
- +5 more outcomes
Companies that use XTIUM
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
XTIUM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature6 records
XTIUM partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- TalkdeskcoreXTIUM is an authorized Talkdesk partner delivering Customer Experience Automation platform implementations. Recognized as Talkdesk Partner of the Year 2026 for EMEA region, demonstrating strong customer growth and mastery of Talkdesk's platform. XTIUM's team is fully enabled to independently deliver future projects end-to-end for enterprise and public sector organizations.
- MicrosoftcoreMicrosoft Gold Partner and Tier 1 Cloud Solution Provider (CSP). XTIUM provides Copilot licensing, full lifecycle management, and managed services for Microsoft 365 Copilot including governance readiness, onboarding, adoption, optimization, and ongoing management of agentic workloads.
- CitrixcoreMulti-broker DaaS platform supporting Citrix as one of three broker options (alongside AVD and Omnissa). XTIUM provides fully managed Citrix environments with XTIUM Cloud Manager overlay.
- OmnissacoreMulti-broker DaaS platform supporting Omnissa (formerly VMware EUC) as one of three broker options. XTIUM provides fully managed environments following October 2024 business combination with Evolve IP.
- AWS (Amazon Web Services)coreMulti-cloud DaaS deployment option supporting AWS as one of the public cloud platforms alongside Azure. XTIUM Cloud Manager provides unified management across AWS infrastructure.
- Microsoft AzurecoreMulti-cloud DaaS deployment option supporting Microsoft Azure as one of the public cloud platforms. Azure Virtual Desktop (AVD) supported as broker option alongside Citrix and Omnissa.
- VMware (Omnissa)coreVMware (now Omnissa) Veeam End User License Agreement referenced in XTIUM OEM terms. Integration with VMware/Omnissa Horizon for DaaS deployments.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
XTIUM competitors and assessment
Company assessmentDirect peers
- Kyndryl: Global managed infrastructure services provider spun out of IBM in 2021, offering managed network, cloud, security, and workplace services to enterprise customers. Closely comparable to XTIUM's managed-network and managed-cloud portfolio across similarly regulated verticals.
- Rackspace Technology: Multi-cloud managed services provider across AWS, Azure, Google Cloud, and private clouds, with security and AI/ML operations offerings. Comparable to XTIUM's cloud, security, and DaaS managed services targeting mid-market and enterprise accounts.
- Navisite: Provider of managed cloud, hosting, DaaS, and managed applications services for mid-market and enterprise customers, with strong Microsoft partnership. Closely comparable to XTIUM's DaaS, managed cloud, and managed Microsoft stack offerings.
- ConvergeOne: IT solutions provider offering managed services, collaboration, contact center, and cloud infrastructure across enterprise customers. Comparable to XTIUM's UCaaS/CCaaS, managed cloud, and managed IT services bundles.
- Computacenter: Enterprise IT infrastructure provider with managed services, networking, and workplace solutions across the US, UK, and Europe. Comparable to XTIUM's enterprise field-sales motion, managed network, and managed workplace stack, particularly across multinational EMEA deployments.
- Presidio: US-headquartered IT managed services and solutions provider with cloud, security, and digital workplace practices. Comparable to XTIUM's mid-market and enterprise managed services portfolio and Microsoft-aligned GTM motion.
- SHI International: Large IT solutions and services provider with managed services, cloud, security, and workplace offerings, plus Microsoft, Cisco, and AWS partnerships. Comparable to XTIUM's enterprise managed services and vendor-agnostic delivery model.
Broad incumbents
- DXC Technology: Global IT services company delivering managed infrastructure, applications, security, and modern workplace services to large enterprise and public-sector clients. Broader portfolio than XTIUM, but overlaps meaningfully on managed network, managed security, and desktop services.
- Insight Enterprises: Global IT solutions and services provider combining hardware, software, and managed services with deep Microsoft partnership. Comparable to XTIUM in managed cloud, managed Microsoft, and enterprise services, with broader hardware distribution.
- Unisys: Global IT services company specializing in managed workplace, cloud, application, and security services for highly regulated industries. Comparable to XTIUM's regulated-vertical focus and managed workplace/security offerings, with a larger global footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
XTIUM social profiles
Digital presenceXTIUM compliance and trust
Trust signalCompliance6 records
XTIUM financial estimates
Financial estimateRevenue estimate
Valuation estimate
XTIUM leadership team
Management profileNumber of profiles
Profiles13 records
XTIUM funding detail
Funding detailFunding overview
Funding rounds6 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XTIUM M&A and investment
M&A and investmentM&A9 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XTIUM
What does XTIUM do?
XTIUM is an AI-first managed IT services provider delivering a fully managed platform that spans Managed Cloud (DaaS, IaaS), Managed Security (MDR, Exposure Management, 24x7 SOC), Managed Network Services, Unified Communications (CCaaS, UCaaS), Enterprise HelpDesk, Field Services, and Professional Services, all unified under the proprietary XTIUM Cloud Manager and XTAI (XTIUM Trusted AI) operations layer. The platform supports multi-broker DaaS (Citrix, AVD, Omnissa), multi-LLM AI agent deployment (OpenAI, Anthropic, Microsoft), and enterprise-grade cybersecurity with compliance certifications including HIPAA, HITRUST, SOC 2 Type II, PCI DSS, ISO 27001, and FedRAMP Moderate.
Is XTIUM a public or private company?
XTIUM is a private company. It is classified as venture growth investor backed and is currently operating.
When was XTIUM founded?
XTIUM was founded in 2009. It employs 251 to 500 people.
Where is XTIUM based?
XTIUM is headquartered in Oldsmar, United States, in the North America region.
How does XTIUM make money?
Seven revenue lines are on record. Managed Cloud Services are the primary driver. The others are managed Security Services, managed Network Services, unified Communications, enterprise Service Desk / Managed IT, AI Services and professional Services.
Who are XTIUM's main competitors?
Direct peers on record are Kyndryl, Rackspace Technology, Navisite, ConvergeOne, Computacenter, Presidio and SHI International. Broad incumbents are DXC Technology, Insight Enterprises and Unisys.
Does XTIUM have an API?
No public API is recorded for XTIUM.
What industry is XTIUM in?
XTIUM's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAH, IT Operations, Event & Incident Management (NOC/SOC-to-ITSM), with a secondary code of HDADAGAJ, Attack Detection & Response for Cloud/SaaS (SOC for Cloud). Its NAICS code is 541513 and its SIC code is 7373.