AJEX

What AJEX does

AJEX Logistics Services is a Saudi Arabia-headquartered logistics provider founded in 2021 as a joint venture between Ajlan & Bros Holding Group and SF International. The company delivers end-to-end logistics services across the Middle East and globally, serving B2B and B2C customers across e-commerce, pharmaceuticals, healthcare, automotive, retail, and industrial sectors. AJEX operates across Saudi Arabia, UAE, Bahrain, and all GCC markets (Qatar, Oman, Kuwait added in August 2025) with connections to 220+ countries through owned infrastructure and partner networks, managing 60+ facilities, 1,200+ vehicles, and 1M+ orders monthly across 240+ cities in KSA.

The platform spans six core service lines: Express Services (domestic and international parcels up to 30kg), Freight Forwarding (air, ocean FCL/LCL, multimodal transport), Middle East Road Services (FTL, LTL, GCC road express with GPS tracking), E-Commerce Solutions (clearance-to-door, e-fulfillment, China-to-Middle East specialization), Warehousing Solutions (bonded zones, 3PL, ambient/chilled/frozen storage), and Pharma & Cold Chain Solutions (SFDA-GDP and GMP-GxP compliant temperature-controlled logistics). The technology stack includes the proprietary AONE platform with AI-powered route optimization, REST-based API integrations with Zid, Salla, Shopify, WooCommerce, Magento, and OpenCart, real-time GPS tracking with push notifications, automated warehousing, and live temperature monitoring.

Revenue is generated primarily through transaction-based fees across all service lines, with managed services revenue from warehousing and 3PL operations. Pricing is quote-based and customized per shipment, with ancillary fee streams including insurance (up to $10,000 coverage), COD collection, and specialized handling. The go-to-market combines direct enterprise sales, a self-service customer portal, API integrations for e-commerce platforms, and channel partnerships including DHL's global network and the Omni Llama parcel locker network. AJEX is majority-owned by Ajlan & Bros Holding Group, with DHL eCommerce holding a minority stake (completed August 2025) and board representation, with an option to increase to majority ownership.

Name

AJEX

Legal name

AJ LOGISTICS SERVICES LLC

Website

https://aj-ex.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

AJEX is a Saudi Arabian logistics company providing express delivery, freight forwarding, warehousing, e-commerce fulfillment, and pharmaceutical cold chain solutions across the Middle East, GCC, and globally, serving enterprises and SMBs via owned facilities, fleet, and DHL network access.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (49211), Freight Transportation Arrangement (4885), Truck Transportation (484)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

Cross-Border Final-Mile Partner Networks & Delivery Management (TLACAKAH)

akta.pro secondary industry

E-commerce Cold-Chain Parcel Delivery (Meal Kits, Perishables) (TLAAAFAI)

Keywords

• Express logistics services
• Freight forwarding
• Cold chain logistics
• E-commerce fulfillment
• Warehousing and 3PL

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Express Delivery Services: Domestic and international express shipping services including document and parcel delivery, same-day delivery, and time-definite delivery options
2. Freight Forwarding: International air freight, ocean FCL and LCL services, and multimodal transportation solutions including land-sea-land routes
3. Middle East Road Services: GCC network road transportation including FTL, LTL, domestic and international road express, and pallet services
4. E-Commerce Solutions: E-fulfillment, clearance to door express, warehouse storage, domestic and international e-commerce express services including China-to-Middle East lane
5. Warehousing & 3PL: Short and long-term storage, fulfillment services, bonded zone facilities, third-party logistics, and temperature-controlled storage
6. Pharma & Cold Chain: Temperature-controlled logistics for pharmaceuticals and healthcare products including GDP-compliant storage and distribution, Life Science Box, Temperature Box, Temperature Pallet, and Temperature FTL services
7. Specialized Services: Customs clearance, cargo insurance, dangerous goods handling, return to origin, and Hajj without baggage initiative services

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

AJEX Logistics Services provides end-to-end logistics solutions across the Middle East and internationally through six service lines: Express Services (domestic and international document and parcel shipping up to 30kg with same-day options), Freight Forwarding (air, ocean FCL/LCL, and multimodal transport), Middle East Road Services (FTL, LTL, and road express across the GCC with GPS tracking), E-Commerce Solutions (e-fulfillment, clearance-to-door express, and cross-border China-to-Middle East lanes), Warehousing Solutions (storage, bonded zones, 3PL, and temperature-controlled facilities), and Pharma & Cold Chain Solutions (SFDA-GDP compliant temperature-controlled transport and storage for pharmaceuticals and life sciences).

Product overview

AJEX Logistics Services is a comprehensive logistics platform providing end-to-end solutions across the Middle East and globally. The portfolio consists of six core service lines: Express Services (international and domestic document/parcel shipping up to 30kg with same-day options), Freight Forwarding (air, ocean LCL/FCL, and multimodal transport globally), Middle East Road Services (FTL, LTL, and express road freight across the GCC with GPS tracking), E-Commerce Solutions (fulfillment, warehousing, and cross-border e-commerce including China-to-Middle East lanes), Warehousing Solutions (fulfillment, bonded zones, 3PL, and temperature-controlled storage), and Pharma & Cold Chain Solutions (SFDA-GDP compliant temperature-controlled logistics for pharmaceuticals and life sciences). These services are supported by digital tools including the AJEX Mobile App with live tracking and AONE platform. The company operates across Saudi Arabia, UAE, Bahrain, and all GCC markets, with connections to over 220 countries globally.

Differentiator

Problem solved

Functional benefit

Brands

• AJEX, a partner of DHL eCommerce: Branding used after DHL eCommerce acquired minority stake in August 2025

Products and services

• Express Services

Quantifiable outcome

• 84% revenue growth in cold chain transportation in 2025
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core, supporting, major and minor.

• Nick Taylor (US Country Manager)coreOthers · 15 October 2025Appointed as US Country Manager to support growth in trade and logistics between US and GCC countries. Brings 30+ years of global logistics experience across six countries and three continents.
• Daisy Chai (China Country Manager)coreOthers · 15 October 2025Appointed as China Country Manager to support growth in trade between China and GCC. China accounts for over 20% of GCC's total trade, valued at $139.6 billion in 2023.
• Omni LlamasupportingTechnology or Integration · 17 February 2025Partnership to leverage Omni Llama smart parcel locker network in Saudi Arabia. Network of 400+ lockers in 30 cities for customer convenience. Expansion planned to 1,000 lockers in 10 new cities by end of 2025.
• Chapman FreebornmajorStrategic or Co-development Partner · 14 January 2025Strategic partnership to boost aviation and cargo services in Saudi Arabia. Collaboration on aircraft charter services for cargo and passengers, airport ground and cargo handling, and special cargo projects. Supports Vision 2030 goals including 330 million annual passengers and 4.5 million tons air freight capacity by 2030.
• Bahrain Airport CompanysupportingStrategic or Co-development Partner · 19 November 2024Letter of Intent to establish new logistics facility at Bahrain Cargo Village. Signed during Bahrain International Airshow 2024. Supports growing trade between Bahrain and rest of GCC.
• Widect (Turkish Airlines subsidiary)coreStrategic or Co-development Partner · 30 September 2024Strategic partnership for Turkiye-to-Middle East shipping routes. Leverages Widect's 340-destination Turkish Airlines network with AJEX last-mile expertise. Daily flights between Istanbul and Riyadh, Jeddah, and Dammam. Trade between Turkiye and Saudi Arabia reached USD 8.2 billion in 2022.
• Africa Union Holdings GroupmajorStrategic or Co-development Partner · 4 June 2024Partnership with Africa Union Trading and Africa Union Aviation to enhance logistics and supply chain services between Africa and Middle East. AJEX manages final delivery leg for Africa-bound cargo; Africa Union Holdings manages Middle East-bound cargo. Supports expansion across Sub-Saharan Africa.
• Alarrab Football AcademyminorOthers · 28 May 2024Sponsorship agreement with Alarrab Football Academy supporting 100+ young athletes aged 6-18. AJEX logo featured on official team uniforms. Reflects commitment to youth development, sports, and community engagement in line with Vision 2030.
• Kerry Logistics ItalymajorStrategic or Co-development Partner · 6 July 2023Joint service AJEX-KERRY Ocean-Express for multimodal sea freight from Europe to Saudi Arabia. Transit time of 16-22 days via Genoa to Jeddah Port. 'No Delay Guarantee' with compensation for delays. Covers 30 European countries.
• Dammam Airports CompanysupportingStrategic or Co-development Partner · 1 January 2023Partnership to operate logistics services from King Fahd International Airport, expanding services throughout Saudi Arabia's Eastern Province. Strategic location serving as gateway to Kuwait, Bahrain, and Qatar.
• BGI GenomicssupportingChannel Partner/ Reseller/ Distributor · 15 December 2022BGI Genomics appointed AJEX as logistics and supply chain provider for the Middle East. AJEX provides domestic and international express road and airfreight services, specialized cold-chain services, and dry-temperature controlled warehousing in Dammam, Jeddah, and Riyadh.

Scale indicators15 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• iMile: iMile is a Dubai-headquartered cross-border e-commerce delivery company specializing in China-to-Middle East parcel logistics. It directly competes with AJEX's ICX service on the China-Middle East e-commerce lane and serves similar Chinese cross-border platform customers.
• SMSA Express: SMSA Express is a leading Saudi Arabian logistics and e-commerce delivery company offering domestic and international express, freight, and warehousing services. It directly competes with AJEX in the Saudi B2C parcel and e-commerce fulfillment markets and serves a similar customer base of merchants and platforms.
• Naqel Express: Naqel Express is a Saudi Arabia-based courier and logistics company offering parcel delivery, freight forwarding, and supply chain services across MENA. It is a direct competitor to AJEX in domestic Saudi express and road freight services, and AJEX's US GM John Martin previously held a leadership role at Naqel.
• Aramex: Aramex is a Dubai-headquartered, publicly listed global logistics and express delivery company with deep MENA roots. It is the most direct competitor to AJEX across express parcel, e-commerce logistics, freight forwarding, and warehousing in the GCC, and its public financials serve as the key valuation benchmark for AJEX.

Broad incumbents

• FedEx: FedEx is a global integrator with air and ground parcel networks operating across the Middle East. While not MENA-focused, it competes with AJEX in international express and freight forwarding for enterprise customers shipping between MENA and global markets.
• DHL Express: DHL Express is the global integrator and parent of AJEX's minority stakeholder DHL eCommerce. While a strategic partner, DHL operates its own MENA express and parcel network that overlaps with AJEX's international express service, making it both a collaboration partner and a broad incumbent competitor.
• UPS: UPS is a global integrator with extensive operations in the Middle East for international express and freight services. It competes with AJEX for cross-border express and supply chain customers and represents the kind of global incumbent against which AJEX positions its regional expertise advantage.

Regional players

• Saudi Post (SPL): Saudi Post (SPL) is the national postal operator of Saudi Arabia offering domestic and international parcel services. As a government-backed entity, it competes with AJEX in domestic last-mile and COD e-commerce delivery, with particular strength in address resolution and nationwide reach in KSA.
• Zajil Express: Zajil Express is a Kuwait-headquartered courier and logistics company serving the GCC region with express delivery, freight forwarding, and e-commerce logistics. It is a regional peer comparable to AJEX's GCC road express and cross-border parcel services, particularly for Kuwait-based customers.

Emerging players

• J&T Express: J&T Express is a fast-growing Asian-origin parcel delivery network expanding aggressively into the Middle East. It is an emerging competitor to AJEX in e-commerce parcel delivery, particularly on the China-Middle East lane where both companies leverage Chinese platform relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/AJEXMena
• Facebookfacebook.com/AJEXMena
• LinkedInlinkedin.com/company/ajex
• Instagraminstagram.com/ajexmena

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AJEX