iWay

Name

iWay

Legal name

iWay AG

Website

https://iway.ch

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telecommunications / Internet Service Provider

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Agents for Wireless Telecommunications Services (517122)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Wholesale Access & Last-Mile Leasing (local loops, bitstream, unbundling) (HDAIAEAH)

akta.pro secondary industries

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB), Enterprise & B2B Mobile Network Operators (HDAIAAAB)

Keywords

• Fiber internet services
• IPTV subscriptions
• VoIP telephony
• Managed hosting
• Mobile network operator

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: Monthly recurring subscription revenue from internet connectivity (fiber/Glasfaser and DSL) at speeds from 20 Mbit/s to 10 Gbit/s. Pricing starts at CHF 29/month. Includes a free WLAN router on loan. Try & Buy free test month offered.
2. TV Services: Monthly subscription revenue from IPTV packages (TV Classic 2.0, TV Premium 2.0, TV Top 2.0) with channel packages, replay TV, and Web/Mobile TV access. Starting at CHF 15/month.
3. Mobile Services: Monthly subscription revenue from mobile plans (Mobile Basic, Classic, Premium) with data, unlimited calls, and SMS. Starting at CHF 19/month. Includes roaming data for Zone 1/EU.
4. Telefony / VoIP Services: Monthly subscription revenue from IP telephony with per-second billing (Telefony Basic) or flat-rate options (600/1200 minutes). Starting at CHF 8/month. Additional call minutes charged at standard per-minute rates.
5. Hosting & Cloud Services: Revenue from web hosting, FTP hosting, mail/hosted Exchange, virtual servers, Sync & Share cloud storage, NetBackup, and domain registration. Sync & Share tiers range from CHF 5/month (Single, 25 GB) to CHF 60/month (Enterprise, 100 GB). Domain registration from CHF 13.60/year (.ch).
6. Data Center / Rackspace Services: Revenue from colocation rackspace (full racks, half racks, quarter racks) and managed server services at partner data centers in Switzerland (Colozüri.ch, RZO, Green.ch). IP-Transit from CHF 160/month. Managed server services from CHF 60/month.
7. Business Voice Services: Revenue from business telephony solutions including iWay VPBX (virtual PBX), Hosted 3CX, SIP-Trunk, Microsoft Teams integration, and Business Numbers for enterprise customers. Additional revenue from hardware (phones, headsets) and installation/activation fees (one-time CHF 50 for new customers).

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

iWay AG is a Swiss telecommunications and ICT provider that sells fiber and DSL internet access (20 Mbit/s to 10 Gbit/s) over its own city networks and partner infrastructure, IPTV (iWay TV 2.0, 275+ channels), VoIP telephony, and mobile (MVNO) subscriptions to Swiss residential and SME customers. It bundles these with hosting (web, mail, FTP, Exchange), Swiss cloud storage (Sync & Share), virtual servers, NetBackup, domain registration, colocation/managed servers at partner data centers, and business voice solutions (VPBX, Hosted 3CX, SIP-Trunk, Microsoft Teams integration) backed by SLA packages.

Product overview

iWay is a Swiss internet service provider offering an integrated telecommunications portfolio for both residential and business customers. The core offering centers on high-speed internet connectivity (20 Mbit/s to 10 Gbit/s) supplemented by IPTV (iWay TV with Classic, Premium, and Top tiers), IP telephony (with Basic, Flat, and Flat Plus options), and mobile subscriptions. Business services include hosted communication solutions (VPBX, Hosted 3CX, SIP-Trunk, Microsoft Teams integration), cloud storage (Sync & Share), web hosting, email hosting (Hosted Exchange), virtual servers, managed backup (NetBackup), domain registration, and datacenter rackspace services. The product portfolio is unified through shared Swiss infrastructure and customer portal access, with add-on modules like static IPs, backup solutions, and SLA packages that enhance the core connectivity services.

Differentiator

Problem solved

Functional benefit

Brands

• Sync & Share: Swiss Dropbox alternative cloud storage and file sharing service for businesses, available in Single, Business, and Enterprise tiers with data stored in Switzerland.

Products and services

• Internet Access (Fiber / DSL) Residential and SME internet connectivity delivered over iWay's own city fiber networks and DSL infrastructure, with speeds from 20 Mbit/s up to 10 Gbit/s, a free WLAN router on loan and a Try & Buy free test month.
• iWay TV (TV Classic 2.0, TV Premium 2.0, TV Top 2.0) IPTV subscription for Swiss households in three tiers (Classic, Premium, Top), featuring 275+ channels, WebTV and MobileTV access, replay functionality, recordings and ad-skip on the top tier.
• IP Telephony (Telefonie Basic / Flat / Flat Plus) Internet-based telephony service with three tiers (Basic per-second billing, Flat 600 minutes, Flat Plus 1200 minutes) to Swiss fixed and mobile networks, including 10 phone numbers and 10 simultaneous call channels per plan.
• Mobile Subscriptions (Mobile Basic / Classic / Premium MVNO) Mobile plans delivered as a mobile virtual network operator (MVNO) with three tiers (Mobile Basic, Mobile Classic, Mobile Premium) providing 30 GB to unlimited data within Switzerland, unlimited calls/SMS within Switzerland, and roaming data in Zone 1/EU.
• Sync & Share (Swiss Cloud Storage) Swiss-hosted cloud sync, share and collaboration service for individuals and businesses in Single (25 GB), Business (50 GB/10 users) and Enterprise (100 GB/20 users) tiers, with data stored in Swiss data centers under Swiss jurisdiction.
• Web Hosting Web hosting services for businesses and individuals with configurable storage, daily backups, and compatibility with WordPress, Drupal, Typo3 and Joomla.
• Hosted Exchange / Mail Hosting Business email and collaboration hosting delivered via Microsoft Hosted Exchange and standalone mail hosting, accessible through Outlook, Outlook Web App and mobile devices.
• Datacenter / Rackspace Colocation Colocation rackspace at Swiss partner data centers (Colozüri.ch, RZO, Green.ch) in full racks, half racks or individual height units, with redundant power, 24/7 access and Tier 3/4 infrastructure.
• Managed Server Fully managed server services with operating system maintenance and component updates during the contract term, offered at Swiss data centers in Basic, Extended and Advanced tiers.
• IP-Transit High-quality, scalable internet connectivity service for carriers and large customers with speeds from 100 Mbit/s to 100 Gbit/s, supporting static or BGP routing at Swiss data centers.
• Domain Registration and Transfer Domain registration, transfer and management services supporting more than 600 TLDs (.ch, .com, .swiss, .de, country-specific and others) with transparent annual pricing in CHF.
• Business Voice (VPBX, Hosted 3CX, SIP-Trunk, Microsoft Teams Integration, Business Numbers) Hosted business telephony portfolio including iWay VPBX, Hosted 3CX, SIP-Trunk, Microsoft Teams telephony integration and Business Numbers, enabling SMEs to run PBX functionality in the cloud or connect existing phone systems to iWay's VoIP network.
• Business Internet SLA (KMU Access, Business SLA) Dedicated Service Level Agreement packages for business internet customers, with KMU Access and Business SLA tiers providing enhanced uptime guarantees, support response times and connectivity assurances for Swiss SMEs.

Quantifiable outcome

• SIQT B2B Award 2025: Ranked #2 in Internet & Festnetz customer service (Score 7.49 out of 10, among 11 providers) and #6 in price-performance (Score 7.22). In Filehosting: #1 in customer service (Score 8.40), #1 in price-performance (Score 8.38), #2 in customer satisfaction (Score 8.28).
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• NokiacoreTechnology or Integration · 8 September 2025iWay selected Nokia to modernize and automate its data center operations. Nokia deployed its Data Center Fabric and Event-Driven Automation platform as part of this infrastructure modernization initiative. The project aims to enhance automation, security, and scalability of iWay's data center infrastructure.
• KyndrylcoreTechnology or Integration · 8 September 2025iWay partnered with Kyndryl for network management services as part of its data center modernization and automation project alongside Nokia. Kyndryl provides professional network management services to support the deployment of Nokia's Data Center Fabric and Event-Driven Automation platform.
• Colozüri.chcoreTechnology or IntegrationiWay offers colocation rackspace services in partnership with Colozüri.ch, a Swiss data center operator. iWay provides managed server, IP-transit, and rackspace services to customers at Colozüri.ch facilities, including full racks, half racks, and quarter racks with redundant infrastructure (Tier 3/4), 24/7 access, and high-speed connectivity.
• SAK Gruppe (St. Gallen)coreStrategic or Co-development PartneriWay is a subsidiary of the SAK Group (St. Gallen). SAK Gruppe is the parent company and strategic owner of iWay AG. SAK also encompasses Ascano Informatik and Rechenzentrum Ostschweiz (RZO). SAK Group's Leiter Geschäftsbereich ICT (Andreas Schwizer) serves as Verwaltungsratspräsident (Chairman of the Board) of iWay. Michael Tobler, appointed as incoming CEO, was previously Leiter Produkte und Technik at SAK and has served as Verwaltungsratssekretär of iWay since 2018.

Scale indicators6 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Swisscom: Switzerland's incumbent telecom operator offering nationwide fiber, mobile, TV, cloud and hosting for consumers and enterprises. Comparable to iWay across every product line but at much larger scale, and the dominant price-performance leader iWay benchmarks against in SIQT awards.
• Sunrise: Second-largest Swiss full-service telecom (part of Liberty Global) offering fiber, mobile, TV, cloud and business ICT. Directly comparable product portfolio to iWay and a primary competitor in the SME ICT and bundled connectivity segments.

Direct peers

• Salt Mobile: Swiss MVNO-turned-MNO offering mobile, fixed internet and TV to consumers and SMEs. Closest direct comparable to iWay's mobile and bundled offering, with overlapping Swiss-only footprint and similar challenger positioning.
• Init7: Swiss independent fiber ISP and hosting/colocation provider (AS13030). Comparable to iWay in operating its own fiber infrastructure and providing IP-transit/colocation to Swiss SMEs and prosumers.
• Cyberlink: Zürich-based independent Swiss ISP offering fiber, DSL, hosting, cloud and VoIP to residential and SME customers. Closely comparable to iWay in size, target segments, and bundled Swiss-data-residency proposition.
• Green.ch: Swiss hosting, colocation and cloud provider that is also a partner data center for iWay. Comparable offering around web hosting, virtual servers, mail and data center services for Swiss SMEs.
• SolNet: Swiss regional ISP and ICT provider based in Solothurn, offering fiber, DSL, mobile, hosting and cloud to consumers and SMEs. Direct comparable to iWay in product mix and Swiss-only focus, though with a regional footprint.
• Yallo: Swiss MVNO (Sunrise network) offering mobile and bundled home internet/TV. Comparable to iWay Mobile as a Swiss MVNO targeting price-sensitive consumers with roaming-inclusive plans.
• M-Budget Mobile: Swiss MVNO brand of Migros offering low-cost mobile and bundled connectivity. Comparable to iWay Mobile as an MVNO challenger addressing the same Swiss consumer mobile market.
• Quickline: Swiss regional cable/fiber ISP consortium providing internet, TV, mobile and telephony to residential and SME customers across multiple cantons. Comparable to iWay's bundled offering but with a federated regional cable-network model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@iwayag
• Facebookfacebook.com/iway.ch
• LinkedInlinkedin.com/company/iway-ag
• Instagraminstagram.com/iway_ag
• Xx.com/iwayag

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iWay