Flagler Health

What Flagler Health does

Flagler Health is a New York-based, private healthcare AI company founded in 2023 that markets an AI-powered operating system for health systems and physician practices. The platform unifies six modules — Triage AI, Recommendation AI, Remote Care Management, AI Call Center, Prior Authorization, and Revenue Cycle Management — under a shared AI backend that integrates with the customer's existing EMR (EPIC, AthenaHealth, eClinicalWorks, AdvancedMD, ModMed, DrChrono) without requiring workflow disruption, additional IT burden, or staff training. The company positions these modules against pain points in administrative burden (prior authorization denials, call center volume, billing errors) and clinical operations (care gaps, patient follow-up adherence).

The underlying technology combines NLP-based clinical-note processing, image ingestion for patient-submitted wound photos, structured EMR data analysis, and a multimodal Remote Therapeutic Monitoring pipeline. The platform supports automated prior-authorization matching against payer criteria, AI-driven identification and scheduling of patients eligible for high-value services, 24x7 AI-assisted triaging and follow-up, and end-to-end billing that the company claims achieves 99% clean claims and 5–8% collection-rate lifts.

Flagler Health operates a sales-led, quote-based enterprise GTM targeting health systems, multi-physician practices, and specialty groups (with disclosed testimonials concentrated in pain management). Distribution is direct (enterprise field sales and inside sales) with no self-serve or channel resale model. The company claims geographic delivery across 36+ U.S. states, 100+ partner integrations (including Medtronic, Rush, Coastal Health), and AICPA SOC 2 Type 2 compliance. No revenue, ARR, or funding amounts are disclosed; two accelerator-style financing events are listed (MassChallenge in July 2023 and a 2025 entry), both at $0 reported size, and no institutional investors, parent company, or named executive team are identified in the source material.

Name

Flagler Health

Legal name

Flagler Health, Inc.

Website

https://flaglerhealth.io

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Flagler Health is a private, New York–based AI healthcare operating system founded in 2023 that embeds into major EHRs to automate triage, prior authorization, remote care, call center, and revenue cycle workflows for U.S. health systems and physician practices.

Ownership category

akta.pro rank

Product category

Healthcare Operations AI Software

NAICS

Telephone Call Centers (56142)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHLACAGAA

Diagnostic & Triage Decision Support

Healthcare & Life Sciences/Digital Health & Health IT/Clinical Decision Support (CDS) & Care Pathway Tools

Keywords

• Healthcare AI platform
• Revenue cycle management
• Prior authorization automation
• Remote patient monitoring
• EMR integration software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI-Powered Healthcare Operating System: Flagler Health provides an AI-powered operating system for health systems covering front and back office operations including triage, scheduling, remote care management, call center, prior authorization, and revenue cycle management. Revenue is derived from service delivery to healthcare provider organizations, with financial infrastructure embedded in the platform.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Flagler Health provides an AI-powered operating system for healthcare providers that integrates directly with existing EMR/EHR systems to automate front and back office operations. The platform combines Triage AI, Recommendation AI, Remote Care Management, an AI Call Center, Prior Authorization automation, and end-to-end Revenue Cycle Management into a single workflow that does not require additional buttons, IT burden, or learning curve from clinical staff. It serves health systems, medical practices, and clinics with embedded operational expertise and financial infrastructure.

Product overview

Flagler Health offers an AI-powered operating system for health systems that spans both clinical and back-office workflows. The platform is built around a proprietary AI engine and comprises six integrated modules: Triage AI (patient-provider matching), Recommendation AI (care gap identification and scheduling), Remote Care Management (AI-assisted patient follow-up), AI Call Center (24x7 triaging), Prior Authorization (automated clinical-to-payer matching), and Revenue Cycle Management (end-to-end billing). All modules share a common AI backend and integrate with the clinic's existing EMR system.

Differentiator

Problem solved

Functional benefit

Brands

• Flagler AI: AI-powered technology platform for healthcare organizations providing solutions including Triage AI, Recommendation AI, Remote Care Management, AI Call Center, Prior Authorization, and Revenue Cycle Management.

Products and services

• Flagler AI Operating System An end-to-end AI-powered operating system for healthcare provider organizations that combines Triage AI, Recommendation AI, Remote Care Management, an AI Call Center, Prior Authorization automation, and Revenue Cycle Management. It integrates seamlessly with major EMR/EHR platforms (EPIC, AthenaHealth, eClinicalWorks, AdvancedMD, ModMed, DrChrono) without disrupting existing clinical workflows, targeting health systems, hospitals, and multi-physician medical practices.
• Prior Authorization Automation A module within the Flagler AI operating system that automates prior authorization by matching clinical notes to precise payer requirements, performing benefits checks, submitting PAs, and tracking status. It drives higher approval rates and fewer rejections with minimal clinic staff effort, used by pain management and other specialty practices.
• Revenue Cycle Management An end-to-end AI-powered billing solution within the Flagler AI platform that delivers simple, efficient, and accurate revenue cycle management, achieving 99% clean claims and 5-8% increases in collection rates for healthcare providers.
• Remote Care Management A Remote Therapeutic Monitoring (RTM) module combining text messages, phone calls, video meetings, photos, and structured health data into a unified patient monitoring pipeline. An AI-powered team of care managers creates continuity of care by following up with patients on care plan adherence, pain, and scheduling, resulting in higher patient satisfaction and revenue for providers.

Quantifiable outcome

• 5-8% increase in collection rates
• +4 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• EPIC EHRcoreTechnology or IntegrationFlagler AI integrates with EPIC EHR systems, enabling seamless data exchange and workflow automation without disrupting existing EPIC-based clinical operations. This is a foundational integration for health system deployments.
• AthenaHealthcoreTechnology or IntegrationFlagler AI integrates with AthenaHealth's cloud-based EHR platform, enabling interoperability for practices using AthenaHealth's network and workflow tools.
• eClinicalWorkscoreTechnology or IntegrationFlagler AI integrates with eClinicalWorks EHR systems, providing interoperability for practices across the eClinicalWorks ecosystem.
• AdvancedMDcoreTechnology or IntegrationFlagler AI integrates with AdvancedMD's cloud EHR and practice management platform, enabling seamless deployment for AdvancedMD user practices.
• ModMedcoreTechnology or IntegrationFlagler AI integrates with ModMed's specialty-specific EHR platform, supporting seamless data exchange for specialty practices.
• DrChronocoreTechnology or IntegrationFlagler AI integrates with DrChrono's EHR and practice management platform, enabling interoperability for DrChrono user practices.
• MedtroniccoreTechnology or IntegrationListed as a partner, suggesting integration or collaborative relationship with Medtronic's medical device and healthcare technology ecosystem.
• BECKER'S HEALTHCAREminorGTM or Marketing PartnerBECKER'S HEALTHCARE is listed as a partner, likely providing joint marketing, thought leadership, or referral channel for reaching health system decision-makers.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Cedar: Patient billing, engagement, and RCM platform for providers and payers. Adjacent on revenue cycle and patient-facing call/communication workflows.
• Abridge: AI clinical documentation and ambient scribe platform. Adjacent to Flagler's NLP and clinical-note processing, particularly as the market converges on AI-driven provider workflows.

Broad incumbents

• Waystar: Established healthcare revenue cycle and prior authorization technology vendor. Overlaps with Flagler's RCM and PA modules as a broader incumbent competitor.

Direct peers

• Cohere Health: AI-powered prior authorization and utilization management platform working with payers and providers. Direct overlap with Flagler's Prior Authorization module and care-pathway automation thesis.
• Anterior: AI clinical reasoning platform that automates prior authorization and clinical decision support for providers. Closely comparable to Flagler's PA and clinical decisioning modules.
• AKASA: AI-driven revenue cycle management for health systems. Direct overlap with Flagler's RCM module on clean-claim rates and collections lift.
• Phreesia: Patient intake, registration, and engagement platform integrated with EMRs. Comparable to Flagler on workflow-embedded patient intake, scheduling, and AI-driven outreach.
• Olive AI: Healthcare AI automation platform addressing RCM, prior authorization, and operational workflows for health systems. Broadly comparable 'AI operating system for healthcare' positioning.
• Notable: AI-powered patient intake, scheduling, and workflow automation for providers. Closely comparable to Flagler on EMR-embedded, no-button workflow automation.
• Suki AI: AI clinical assistant for documentation, coding, and EMR workflows. Comparable AI-native, EMR-integrated approach aimed at reducing clinician/admin burden.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/flaglerhealthio
• LinkedInlinkedin.com/company/flagler-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flagler Health