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Celent

Full company profile

uuid0006195

Namestring
Celent
Legal namestring
Celent, part of GlobalData Plc
Websiteurl
celent.com
Company typeenum
Private
Founded yearint
1999
Descriptiontext

Celent is a global research and advisory firm specializing in financial services technology, founded in 1999 and operating as a wholly-owned subsidiary of GlobalData Plc (London Stock Exchange: DATA). The firm serves two primary client bases: financial institutions (banks, insurers, capital markets firms, and wealth managers) seeking independent technology strategy guidance, vendor selection support, and innovation assessment; and technology solution providers (fintech, insurtech, core banking, and capital markets vendors) seeking market intelligence, competitive benchmarking, and go-to-market advisory. Celent delivers value through an integrated offering that combines proprietary analyst research, the VendorMatch vendor evaluation platform profiling 1,500+ technology providers, bespoke consulting engagements, and signature events including the 20-year-old Model Awards program (Model Bank, Model Insurer, XCelent).

The firm's core technology stack is built around the AI-enabled Client Platform launched in March 2026, which consolidates Industry Research, Expert Advisory, Tools & Frameworks, and the AVA AI research analyst into a single integrated environment. Supporting this platform are the VendorMatch directory with pre-populated RFI reports and comparison grids, the proprietary Technology Capabilities Matrix used to assess and rank financial technology solutions, and annual Dimensions Research Surveys that benchmark IT spending and priorities across regions. AI capabilities include agentic research assistance, knowledge retrieval over the research corpus, and a Gen AI Showcase for insurance vendors.

Celent operates on a hybrid revenue model combining recurring research subscriptions (corporate annual subscriptions), bespoke consulting engagements (multi-year contracts), VendorMatch Pro Analytics subscriptions (monthly billing for vendors), and event-driven revenue. The firm maintains direct enterprise sales across North America (New York HQ, Boston), EMEA (London), LATAM (Mexico City), and APAC, with 51-100 employees globally. The GlobalData Plc parent provides capital, cross-sell into broader enterprise accounts, and AI development resources, while Celent retains its independent research brand and methodology.

Short descriptiontext

Celent is a global research and advisory firm serving financial institutions and technology vendors with independent analyst research, the VendorMatch vendor evaluation platform, expert consulting, and the AI-enabled Client Platform with AVA research assistant.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersBoston, United States
HQ citystring
Boston
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices3 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
financial services research, fintech advisory services, vendor evaluation platform, technology consulting, industry research reports
NAICS code3 codes
  • Management Consulting Services54161
  • Marketing Consulting Services541613
  • Professional, Scientific, and Technical Services54
SIC code2 codes
  • Services-Management Consulting Services8742
  • Security Brokers, Dealers & Flotation Companies6211
Product category
Financial Services Technology Research and Advisory
Social media profiles2 records
GTM motion3 records

Each record includes

Type, Description, Source

Revenue model4 records
1Research Subscriptions
TypeSubscription Recurring
Description

Subscription-based access to Celent's research library, reports, insights, and analytical content. Provides ongoing access to industry research for financial institutions and solution providers.

celent.com
2Consulting Services
TypeProfessional Services
Description

Bespoke consulting engagements for financial institutions (vendor selection, innovation assessment, technology strategy review, market scan, due diligence) and solution providers (market analysis, product roadmap guidance, go-to-market strategy, solution benchmarking).

celent.com
3VendorMatch Premium Features
TypeSubscription Recurring
Description

Premium subscription features for vendors on the VendorMatch platform, providing enhanced profile visibility, analytics showing client engagement, and direct contact capabilities with financial institutions.

celent.com
4Digital Research Subscriptions
TypeSubscription Recurring
Description

Digital Research subscription providing access to additional VendorMatch components and data for Financial Institutions & Advisors.

celent.com
Marketing channels7 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Pricing details3 tiers
1Corporate Research Subscription
ModelSubscriptionBilling cadenceAnnual
Notes

Subscription-based access to Celent's research platform and content library. Pricing varies based on organization type and scope of access.

celent.com
2Consulting Engagements
ModelOtherBilling cadenceMulti-year contract
Notes

Custom consulting projects are priced based on scope, duration, and requirements. Includes vendor selection, innovation assessment, technology strategy review, market scan, due diligence, and bespoke research.

celent.com
3VendorMatch Pro Analytics
ModelSubscriptionBilling cadenceMonthly
Notes

Pro Analytics subscription for vendors includes enhanced profile with live links, quantitative analysis, company & demographic engagement data, individual engagement tracking, and market intelligence. Basic company profile listing is free.

celent.com
GTM typeB2B
B2B
Offering typeServices
Services
Brand1 of 2 records shown
1VendorMatch
Description

A parameter-based search directory and evaluation platform for financial institutions to research and compare technology solutions, including access to pre-populated RFI reports and comparison grids.

celent.com
+1 more record
Core offering1 text field

Celent is a research and advisory firm that sells subscription-based analyst research, expert consulting services, and technology evaluation tools to financial institutions and technology solution providers. Its core products include the VendorMatch vendor evaluation platform with 1,500+ profiles, an AI-enabled Client Platform featuring the AVA research assistant, bespoke consulting engagements for vendor selection and technology strategy, and recognized Model Bank / Model Insurer award programs serving the global financial services industry.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 93% of lenders report fraud contributes to credit losses (Celent/Zest AI research)
+2 more records
Product overview1 text field

Celent is a global research and advisory firm for financial services technology, operating as a unified platform-plus-services model. The core offering centers on the AI-enabled Client Platform launched in March 2026, which integrates Industry Research, Expert Advisory, Tools & Frameworks, and the AVA AI Research Analyst. Supporting this platform are VendorMatch (a vendor search and evaluation directory with 1,500+ profiles), Analyst Research & Reports (covering banking, insurance, capital markets, and wealth management), and Consulting Services for both financial institutions and solution providers. Celent also hosts signature events including Innovation & Insight Day (featuring Model Awards) and The AI Symposium. The Gen AI Showcase provides vendor demo access for the insurance market. VendorMatch Pro Analytics offers premium engagement features for technology vendors.

Product and service8 records
1AI-enabled Client Platform
CategoryResearch Platform
Description

Integrated client platform consolidating Celent's research, expert advisory services, proprietary data, tools, and the AVA AI Research Analyst into a single environment for financial institutions to access insights and make technology decisions faster.

2AVA (AI Research Analyst)
CategoryAI Tool
Description

Agentic AI assistant that enables clients to search, synthesize, and interact with Celent research in real time through conversational AI, acting as a research analyst team member.

3VendorMatch
CategoryVendor Evaluation Platform
Description

Parameter-based search directory enabling financial institutions to research, evaluate, and compare 1,500+ financial technology solution providers, including access to pre-populated RFI reports, comparison grids, and project management tools for solution evaluation.

4Analyst Research & Reports
CategoryResearch Subscription
Description

Subscription-based research and analyst reports providing world-class analysis of financial technology via reports, blogs, webinars, polls, videos, briefings, and technology solution evaluations covering banking, insurance, capital markets, and wealth management sectors.

5Consulting Services for Financial Institutions
CategoryProfessional Services
Description

Bespoke strategic advisory engagements for financial institutions including vendor selection, innovation assessment, bespoke research, technology strategy review, market scan, and due diligence for fintech acquisitions or partnerships.

6Solution Provider Services
CategoryProfessional Services
Description

Consulting engagements for technology solution providers including market analysis, product roadmap guidance, go-to-market strategy, solution benchmarking, and primary research for strategic challenges and market expansion.

7Gen AI Showcase
CategoryIndustry Showcase Platform
Description

Catalog platform enabling insurers to explore Gen AI vendor demonstrations and access a research library covering generative AI applications in the insurance industry.

8VendorMatch Pro Analytics
CategoryVendor Subscription Add-On
Description

Premium analytics subscription for technology vendors providing enhanced company profile visibility, live links, quantitative analysis, demographic engagement data, individual engagement tracking, market intelligence, and direct client contact capabilities on the VendorMatch platform.

Scale indicator4 records

Each record includes

Type, Value, Description, Source

Partnership7 partners
Strategic tierMinorTypeStrategic or Co-development Partner
Description

Celent conducted research commissioned by Zest AI on fraud in consumer lending, surveying 115 U.S. financial institutions. Report found that 93% of lenders report fraud contributes to credit losses.

Strategic tierMinorTypeGTM or Marketing Partner
Description

Co-sponsor of ClimateTech Connect 2026 2nd Annual Global Pitch Competition alongside Miami Insurtech Advocates Hub and Switch Pitch.

Strategic tierMinorTypeGTM or Marketing Partner
Description

Co-sponsor of ClimateTech Connect 2026 2nd Annual Global Pitch Competition alongside Miami Insurtech Advocates Hub.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Celent collaborated with ClearBank and Plaid on research showing SEPA Instant payments in Europe will surpass traditional transfers by 2030.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Celent collaborated with ClearBank and Plaid on SEPA Instant payments research.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Celent and Hawk co-authored a report on AML challenges banks face in 2025, highlighting AI and automation adoption to improve efficiency and reduce false positives.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Celent analyst Craig Focardi participated in FIS Emerald 2025 conference discussing community and regional bank technology trends.

Recent move7 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Global research and advisory firm serving technology and financial services decision-makers with subscription research, advisory, and consulting. Closely mirrors Celent's research-plus-advisory model and customer base.

TypeBroad incumbent
Description

Dominant IT research and advisory firm covering enterprise technology including financial services. Overlaps with Celent on fintech and banking IT research but operates as a much broader multi-vertical incumbent.

TypeBroad incumbent
Description

Global market intelligence firm with deep coverage of financial services technology, IT spending benchmarks, and vendor evaluations. Comparable to Celent on fintech research and advisory, broader in industry scope.

TypeDirect peer
Description

Research and advisory firm focused exclusively on financial services, covering banking, insurance, and payments technology. Direct competitor to Celent in FI technology research and vendor evaluation.

TypeDirect peer
Description

Financial services technology research and advisory firm serving banks, insurers, and capital markets. Directly competes with Celent on FI-specific research, advisory, and vendor benchmarking.

TypeDirect peer
Description

Research and consulting firm covering financial services, banking, and insurance technology with deep vendor evaluation practices. Comparable to Celent on enterprise technology research and PEAK Matrix-style assessments.

TypeBroad incumbent
Description

Global technology research firm with strong coverage of financial services, payments, and enterprise IT. Overlaps with Celent on FS technology research while operating across a wider set of verticals.

TypeDirect peer
Description

Research and analyst firm covering business and IT services including financial services technology. Comparable subscription research, advisory, and vendor evaluation model.

TypeEmerging player
Description

Capital markets-focused research and advisory firm. Narrower scope than Celent but comparable research/advisory model targeting trading, asset management, and securities technology buyers.

TypeEmerging player
Description

Research firm specializing in market data, trading, and risk infrastructure, often intersecting with Celent's capital markets coverage. Smaller and more specialized, comparable on the FI-technology research niche.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat6 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers10 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI capability5 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature5 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles6 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Celent

Financial Services Technology Research and Advisorycelent.com

Celent is a global research and advisory firm serving financial institutions and technology vendors with independent analyst research, the VendorMatch vendor evaluation platform, expert consulting, and the AI-enabled Client Platform with AVA research assistant.

What Celent does

Celent is a global research and advisory firm specializing in financial services technology, founded in 1999 and operating as a wholly-owned subsidiary of GlobalData Plc (London Stock Exchange: DATA). The firm serves two primary client bases: financial institutions (banks, insurers, capital markets firms, and wealth managers) seeking independent technology strategy guidance, vendor selection support, and innovation assessment; and technology solution providers (fintech, insurtech, core banking, and capital markets vendors) seeking market intelligence, competitive benchmarking, and go-to-market advisory. Celent delivers value through an integrated offering that combines proprietary analyst research, the VendorMatch vendor evaluation platform profiling 1,500+ technology providers, bespoke consulting engagements, and signature events including the 20-year-old Model Awards program (Model Bank, Model Insurer, XCelent).

The firm's core technology stack is built around the AI-enabled Client Platform launched in March 2026, which consolidates Industry Research, Expert Advisory, Tools & Frameworks, and the AVA AI research analyst into a single integrated environment. Supporting this platform are the VendorMatch directory with pre-populated RFI reports and comparison grids, the proprietary Technology Capabilities Matrix used to assess and rank financial technology solutions, and annual Dimensions Research Surveys that benchmark IT spending and priorities across regions. AI capabilities include agentic research assistance, knowledge retrieval over the research corpus, and a Gen AI Showcase for insurance vendors.

Celent operates on a hybrid revenue model combining recurring research subscriptions (corporate annual subscriptions), bespoke consulting engagements (multi-year contracts), VendorMatch Pro Analytics subscriptions (monthly billing for vendors), and event-driven revenue. The firm maintains direct enterprise sales across North America (New York HQ, Boston), EMEA (London), LATAM (Mexico City), and APAC, with 51-100 employees globally. The GlobalData Plc parent provides capital, cross-sell into broader enterprise accounts, and AI development resources, while Celent retains its independent research brand and methodology.

Celent firmographics

Firmographics
Name
Celent
Legal name
Celent, part of GlobalData Plc
Website
https://celent.com
Company type
Private
Founded year
1999
Operating status
Operating
Headcount range
51–100 employees
Short description
Celent is a global research and advisory firm serving financial institutions and technology vendors with independent analyst research, the VendorMatch vendor evaluation platform, expert consulting, and the AI-enabled Client Platform with AVA research assistant.
Ownership category
akta.pro rank

Where Celent is headquartered

Location

Headquarters

HQ city
Boston
HQ country
United States
HQ region
North America

Offices3 records

Markets served

Celent business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

  1. Research Subscriptions: Subscription-based access to Celent's research library, reports, insights, and analytical content. Provides ongoing access to industry research for financial institutions and solution providers.
  2. Consulting Services: Bespoke consulting engagements for financial institutions (vendor selection, innovation assessment, technology strategy review, market scan, due diligence) and solution providers (market analysis, product roadmap guidance, go-to-market strategy, solution benchmarking).
  3. VendorMatch Premium Features: Premium subscription features for vendors on the VendorMatch platform, providing enhanced profile visibility, analytics showing client engagement, and direct contact capabilities with financial institutions.
  4. Digital Research Subscriptions: Digital Research subscription providing access to additional VendorMatch components and data for Financial Institutions & Advisors.

Pricing tiers

ModelBillingPrice
SubscriptionAnnualCorporate Research Subscription
OtherMulti-year contractConsulting Engagements
SubscriptionMonthlyVendorMatch Pro Analytics

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Celent product offering

Product offering

Core offering

Celent is a research and advisory firm that sells subscription-based analyst research, expert consulting services, and technology evaluation tools to financial institutions and technology solution providers. Its core products include the VendorMatch vendor evaluation platform with 1,500+ profiles, an AI-enabled Client Platform featuring the AVA research assistant, bespoke consulting engagements for vendor selection and technology strategy, and recognized Model Bank / Model Insurer award programs serving the global financial services industry.

Product overview

Celent is a global research and advisory firm for financial services technology, operating as a unified platform-plus-services model. The core offering centers on the AI-enabled Client Platform launched in March 2026, which integrates Industry Research, Expert Advisory, Tools & Frameworks, and the AVA AI Research Analyst. Supporting this platform are VendorMatch (a vendor search and evaluation directory with 1,500+ profiles), Analyst Research & Reports (covering banking, insurance, capital markets, and wealth management), and Consulting Services for both financial institutions and solution providers. Celent also hosts signature events including Innovation & Insight Day (featuring Model Awards) and The AI Symposium. The Gen AI Showcase provides vendor demo access for the insurance market. VendorMatch Pro Analytics offers premium engagement features for technology vendors.

Differentiator

Problem solved

Functional benefit

Brands

  • VendorMatch: A parameter-based search directory and evaluation platform for financial institutions to research and compare technology solutions, including access to pre-populated RFI reports and comparison grids.
  • AVA (Agentic AI Assistant)

Products and services

  • AI-enabled Client Platform Integrated client platform consolidating Celent's research, expert advisory services, proprietary data, tools, and the AVA AI Research Analyst into a single environment for financial institutions to access insights and make technology decisions faster.
  • AVA (AI Research Analyst) Agentic AI assistant that enables clients to search, synthesize, and interact with Celent research in real time through conversational AI, acting as a research analyst team member.
  • VendorMatch Parameter-based search directory enabling financial institutions to research, evaluate, and compare 1,500+ financial technology solution providers, including access to pre-populated RFI reports, comparison grids, and project management tools for solution evaluation.
  • Analyst Research & Reports Subscription-based research and analyst reports providing world-class analysis of financial technology via reports, blogs, webinars, polls, videos, briefings, and technology solution evaluations covering banking, insurance, capital markets, and wealth management sectors.
  • Consulting Services for Financial Institutions Bespoke strategic advisory engagements for financial institutions including vendor selection, innovation assessment, bespoke research, technology strategy review, market scan, and due diligence for fintech acquisitions or partnerships.
  • Solution Provider Services Consulting engagements for technology solution providers including market analysis, product roadmap guidance, go-to-market strategy, solution benchmarking, and primary research for strategic challenges and market expansion.
  • Gen AI Showcase Catalog platform enabling insurers to explore Gen AI vendor demonstrations and access a research library covering generative AI applications in the insurance industry.
  • VendorMatch Pro Analytics Premium analytics subscription for technology vendors providing enhanced company profile visibility, live links, quantitative analysis, demographic engagement data, individual engagement tracking, market intelligence, and direct client contact capabilities on the VendorMatch platform.

Quantifiable outcome

  • 93% of lenders report fraud contributes to credit losses (Celent/Zest AI research)
  • +2 more outcomes

Companies that use Celent

Customer profile

Named customers10 records

Segments4 records

Ideal customer profiles2 records

Celent technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Celent partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered minor.

  • Zest AIminorStrategic or Co-development PartnerCelent conducted research commissioned by Zest AI on fraud in consumer lending, surveying 115 U.S. financial institutions. Report found that 93% of lenders report fraud contributes to credit losses.
  • Miami Insurtech Advocates HubminorGTM or Marketing PartnerCo-sponsor of ClimateTech Connect 2026 2nd Annual Global Pitch Competition alongside Miami Insurtech Advocates Hub and Switch Pitch.
  • Switch PitchminorGTM or Marketing PartnerCo-sponsor of ClimateTech Connect 2026 2nd Annual Global Pitch Competition alongside Miami Insurtech Advocates Hub.
  • ClearBankminorStrategic or Co-development PartnerCelent collaborated with ClearBank and Plaid on research showing SEPA Instant payments in Europe will surpass traditional transfers by 2030.
  • PlaidminorStrategic or Co-development PartnerCelent collaborated with ClearBank and Plaid on SEPA Instant payments research.
  • HawkminorStrategic or Co-development PartnerCelent and Hawk co-authored a report on AML challenges banks face in 2025, highlighting AI and automation adoption to improve efficiency and reduce false positives.
  • FISminorStrategic or Co-development PartnerCelent analyst Craig Focardi participated in FIS Emerald 2025 conference discussing community and regional bank technology trends.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Celent competitors and assessment

Company assessment

Direct peers

  • Forrester Research: Global research and advisory firm serving technology and financial services decision-makers with subscription research, advisory, and consulting. Closely mirrors Celent's research-plus-advisory model and customer base.
  • Aite-Novarica Group: Research and advisory firm focused exclusively on financial services, covering banking, insurance, and payments technology. Direct competitor to Celent in FI technology research and vendor evaluation.
  • Datos Insights: Financial services technology research and advisory firm serving banks, insurers, and capital markets. Directly competes with Celent on FI-specific research, advisory, and vendor benchmarking.
  • Everest Group: Research and consulting firm covering financial services, banking, and insurance technology with deep vendor evaluation practices. Comparable to Celent on enterprise technology research and PEAK Matrix-style assessments.
  • HFS Research: Research and analyst firm covering business and IT services including financial services technology. Comparable subscription research, advisory, and vendor evaluation model.

Broad incumbents

  • Gartner: Dominant IT research and advisory firm covering enterprise technology including financial services. Overlaps with Celent on fintech and banking IT research but operates as a much broader multi-vertical incumbent.
  • IDC (International Data Corporation): Global market intelligence firm with deep coverage of financial services technology, IT spending benchmarks, and vendor evaluations. Comparable to Celent on fintech research and advisory, broader in industry scope.
  • Omdia: Global technology research firm with strong coverage of financial services, payments, and enterprise IT. Overlaps with Celent on FS technology research while operating across a wider set of verticals.

Emerging players

  • Tabb Group: Capital markets-focused research and advisory firm. Narrower scope than Celent but comparable research/advisory model targeting trading, asset management, and securities technology buyers.
  • Burton-Taylor: Research firm specializing in market data, trading, and risk infrastructure, often intersecting with Celent's capital markets coverage. Smaller and more specialized, comparable on the FI-technology research niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

Celent social profiles

Digital presence

Celent financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Celent leadership team

Management profile

Number of profiles

Profiles6 records

Celent funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Celent M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Celent

What does Celent do?

Celent is a research and advisory firm that sells subscription-based analyst research, expert consulting services, and technology evaluation tools to financial institutions and technology solution providers. Its core products include the VendorMatch vendor evaluation platform with 1,500+ profiles, an AI-enabled Client Platform featuring the AVA research assistant, bespoke consulting engagements for vendor selection and technology strategy, and recognized Model Bank / Model Insurer award programs serving the global financial services industry.

Is Celent a public or private company?

Celent is a private company. It is classified as corporate owned and is currently operating.

When was Celent founded?

Celent was founded in 1999. It employs 51 to 100 people.

Where is Celent based?

Celent is headquartered in Boston, United States, in the North America region.

How does Celent make money?

Four revenue lines are on record. Research Subscriptions are the primary driver. The others are consulting Services, vendorMatch Premium Features and digital Research Subscriptions.

Who are Celent's main competitors?

Direct peers on record are Forrester Research, Aite-Novarica Group, Datos Insights, Everest Group and HFS Research. Broad incumbents are Gartner, IDC (International Data Corporation) and Omdia. Emerging players are Tabb Group and Burton-Taylor.

Does Celent have an API?

No public API is recorded for Celent.

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Live signals
FinextraCross-border payments: How banks can close the corporate service gapCelent research commissioned by Nium finds 65% of businesses want cross-border payments completed within minutes, but only 18% receive that speed. Failed payments cost businesses an average of $108,823 annually, and nearly two-thirds use non-bank methods. Banks can close the gap by improving speed, certainty, and transparency.TearsheetBanks have moved past whether to modernize. Now they want outcomes.Banks have moved past debating whether to modernize, now focusing on outcomes, as reported at Temenos Regional Forum Americas. Celent research shows 75% of US consumers are moderately satisfied or less with their primary bank, and 62% of US banks say winning customers has become harder. AI is now embedded in daily workflows, with success measured by customer experiences and outcomes.FinTech FuturesThe banking expectation gap: Breaking out of mediocrityA Celent-Temenos report finds under 30% of consumers are very satisfied with their bank, with over half open to switching. The report warns that AI alone won't close the gap, citing legacy constraints and security concerns. It urges modernization to capture the opportunity.CrowdFund InsiderAsia Pacific Businesses Seek Faster Cross-Border Payments: StudyA study by Nium and Celent found 73% of Asia Pacific businesses want cross-border payments completed within minutes or instantly, but only 10% currently receive them at that speed. The research surveyed 210 businesses and 210 banks across 17 markets, revealing a gap between business expectations and bank perceptions.The Fintech TimesBanks face a ‘switchable middle’ as loyalty drivers shiftCelent's survey of 2,515 consumers found 75% moderately or very satisfied, but 28% unsatisfied and 45% moderately satisfied, creating a switchable middle. Payments and fraud protection are top dissatisfaction drivers, with 49% citing better rates as a switch reason. Banks face pressure to modernize platforms to meet customer expectations.FinTech FuturesHow AI is reshaping customer expectations and bank loyaltyCelent and Temenos research identifies a 'switchable middle' of passively dissatisfied banking customers, with one in four considering switching banks. The report finds 58% want product guidance and 68% open to conversational AI, but 47% cite privacy concerns. Banks are urged to modernize core systems to address these expectations.FinextraResponsible by Design: The Shift from Decision Management to Decision Intelligence: By Christine FosterCelent and IDC reports show financial institutions are shifting from decision management to decision intelligence, with 73% prioritizing real-time decisioning but 68% in early AI adoption. Lenders prioritize data integrity, secure deployment, and explainability, while regulated use cases keep deterministic decision cores intact.FinancialContent Business PageTemenos and Celent: Global Banks Face Fight to Keep 3 in 4 Customers as Expectations Rise in the AI EraTemenos and Celent released research showing banks struggle to retain three in four customers as expectations for personalized, AI-enabled banking rise. Only 4% of banks prioritize personalization, while 53% of consumers are dissatisfied with payment services and 39% with security. Banks plan major system changes in 2027, with over 20% expanding AI to customer-facing use cases.YahooTemenos and Celent: Global Banks Face Fight to Keep 3 in 4 Customers as Expectations Rise in the AI EraTemenos and Celent released research showing banks struggle to retain three in four customers as expectations rise. Only 4% of banks prioritize personalization, while 53% of consumers are dissatisfied with payment services. Customers want more financial guidance and AI-enabled interfaces, but trust concerns remain.Stock TitanTemenos-Celent study: 3 in 4 customers not highly satisfiedTemenos and Celent's study finds 75% of global banking customers are moderately satisfied or less with their primary bank, creating a switchable middle. Only 4% of banks prioritize personalization, while 68% would use conversational AI, but 47% cite privacy and data security as top concerns.