EnerCare
EnerCare is a Toronto-based Canadian home services company that rents HVAC equipment (heat pumps, air conditioners, water heaters, furnaces) and provides plumbing, electrical, water treatment, and EV charging services to residential, commercial, builder, and property manager customers across five provinces for recurring monthly fees.
- Company typePrivate
- Founded1960
- HeadquartersToronto, Canada
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What EnerCare does
EnerCare Inc. is a Canadian home services company headquartered in Toronto that provides residential and commercial heating, cooling, water heating, plumbing, electrical, water treatment, and emerging electrification products (EV chargers, standby generators) across five provinces: Ontario, Alberta, British Columbia, Manitoba, and Quebec. The company's core economic model is rental-based: customers sign long-term rental contracts for HVAC equipment (heat pumps, air conditioners, water heaters, furnaces) and pay predictable monthly fees, with promotional prepaid credit card incentives of up to $4,000 used as customer acquisition tools. The offering is bundled with multi-year protection plans (Enercare Advantage, Enercare Home Plan), standalone service and repair work delivered by licensed technicians, an e-commerce storefront (Enercare Shop), and a self-serve customer portal (My Account) for booking and billing.
The company's distribution relies on direct field service via licensed technicians, an authorized dealer program, and dedicated B2B channels for commercial, builder, and property manager segments. EnerCare holds an ECRA/ESA contractor license (#7010500) for electrical and HVAC work in Ontario, and operates subsidiaries Syles Mechanical Services Ltd. (acquired January 2022) and HydroSolution (acquired August 2022) to extend its geographic and water-management footprint. The company was taken private in 2022 by Brookfield Infrastructure Partners, and is led by President and CEO John Peri, CFO Evelyn Sutherland, CMO Lorne Solway, and CIO Mike Adams.
EnerCare generates revenue through three primary streams: equipment rental subscriptions (the largest economic driver), service and maintenance contracts, and product sales through the Enercare Shop. The customer base is a mix of residential long-tail (homeowners and tenants), commercial businesses, property managers, and builders. The company's defensibility is grounded in its 65+ year brand, 123,000+ Google Reviews, technician distribution network across five provinces, and the contractual lock-in of its rental book. No AI capabilities are evident in the current operating model; technology investments appear focused on the My Account portal and standard e-commerce infrastructure.
EnerCare firmographics
Firmographics- Name
- EnerCare
- Legal name
- Enercare Inc.
- Website
- https://enercareinc.com
- Company type
- Private
- Founded year
- 1960
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- EnerCare is a Toronto-based Canadian home services company that rents HVAC equipment (heat pumps, air conditioners, water heaters, furnaces) and provides plumbing, electrical, water treatment, and EV charging services to residential, commercial, builder, and property manager customers across five provinces for recurring monthly fees.
- Ownership category
- akta.pro rank
EnerCare industry classification
Industry- Product category
- Residential HVAC & Home Services
- NAICS
- Consumer Electronics and Appliances Rental (53221)
- SIC
- Steam & Air-Conditioning Supply (4961)
- akta.pro primary industry
- HVAC Service, Maintenance & Repair (BPABACAA)
- akta.pro secondary industries
- Heat Pump Repair & Maintenance (HSAOAHAD), Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG)
Keywords
Where EnerCare is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
EnerCare business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Equipment Rental: Enercare generates revenue primarily through rental agreements for HVAC equipment including heat pumps, air conditioners, water heaters, and other home comfort systems. Customers pay monthly rental fees, with promotional incentives like prepaid credit cards for new installations.
- Service and Maintenance: Revenue from service calls, repairs, and maintenance of installed equipment performed by licensed technicians.
- Product Sales: Sales of home comfort products through the Enercare Shop including furnace filters, fire alarms, carbon monoxide detectors, reverse osmosis filters, and leak detectors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Heat pump rental with up to $4,000 prepaid credit card |
| Subscription | Monthly | Air conditioner rental with up to $3,000 prepaid credit card |
| Subscription | Monthly | Tankless water heater rental starting at $41.40/month plus up to $800 prepaid card |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
EnerCare product offering
Product offeringCore offering
EnerCare rents HVAC equipment (heat pumps, air conditioners, water heaters, furnaces) to Canadian residential customers under monthly subscription agreements, with installation, ongoing maintenance, and repair performed by licensed technicians. The company also delivers plumbing and electrical services, water filtration/treatment solutions, EV chargers, and Generac standby generators, plus an e-commerce storefront (Enercare Shop) and dedicated Business Solutions for commercial, builder, and property-manager customers.
Product overview
Enercare is a Canadian home comfort and energy solutions company offering a rental-based portfolio of HVAC (heating, cooling, heat pumps), water heating (tank and tankless), plumbing, electrical, and water treatment products and services to residential customers across Ontario, Alberta, British Columbia, Manitoba, and Quebec. The offering is structured around equipment rental (furnaces, air conditioners, heat pumps, water heaters) bundled with optional protection plans (Enercare Advantage, Enercare Home Plan), complemented by standalone service offerings (plumbing, electrical, water filtration), smart home add-ons (EV chargers, Generac generators), and an e-commerce shop. A self-serve customer portal (My Account) enables account management, billing, and appointment booking. Business solutions for commercial, builder, and property manager segments are also offered alongside the residential business.
Differentiator
Problem solved
Functional benefit
Products and services
- Heat Pump Rental Rental of residential heat pump systems under Enercare's HVAC rental program, with prepaid credit-card incentives of up to $4,000 on new installations.
- Air Conditioner Rental Rental of residential air conditioner units for cooling, with prepaid credit-card offers of up to $3,000 on select new installations.
- Tankless Water Heater Rental Rental of on-demand (tankless) water heaters including Navien models, priced from $41.40/month after discount, with prepaid credit-card offers of up to $800 via Enercare Advantage.
- Water Heater Rental Rental of traditional tank-style water heaters for residential customers, providing hot-water supply as part of Enercare's water solutions portfolio.
- Furnace Rental Rental of furnace systems for residential heating, one of Enercare's foundational HVAC rental offerings serving Canadian homeowners.
- Plumbing & Electrical Services Professional plumbing and electrical installation and repair services, including wiring, fixtures, and system upgrades for residential customers, performed by licensed technicians.
- Water Filtration / Water Treatment Water filtration and treatment solutions including reverse osmosis filters and leak detectors, sold and serviced through Enercare's water-solutions category.
- EV Charger Installation & Rental Electric vehicle charging station installation and rental services for residential customers.
- Generac Standby Generator Residential standby generator products and services offered through a partnership with Generac, providing backup power solutions.
- Enercare Shop E-commerce storefront selling home-comfort products including furnace filters, fire alarms, carbon monoxide detectors, reverse osmosis filters, and leak detectors, shipped directly to customers.
- My Account Customer Portal Self-serve online customer portal enabling account management, appointment booking, billing access, and move requests for Enercare rental customers.
- Commercial / Builder / Property Manager Services B2B service offerings targeting commercial properties, builders, and property managers, providing HVAC, water, and plumbing solutions for non-residential customers.
Companies that use EnerCare
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
EnerCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
EnerCare partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
EnerCare competitors and assessment
Company assessmentDirect peers
- Reliance Home Comfort: Reliance Home Comfort is the closest direct competitor to EnerCare in Canada, offering HVAC, water heater, and plumbing equipment rental with similar subscription pricing, maintenance coverage, and multi-province service coverage. Both target the same residential customer pain point of high upfront equipment costs.
- Direct Energy Home Services (NRG Energy): Direct Energy Home Services (part of NRG Energy) is a long-standing Canadian competitor offering HVAC and water heating rental/protection plans bundled with energy supply contracts. Same rental-first GTM model, same target homeowner, same multi-province footprint.
- Service Experts Heating & Air Conditioning: Service Experts is a U.S. and Canadian HVAC service and replacement provider now wholly owned by EnerCare following its 2016 acquisition. It is a directly comparable service-led operator with similar technician network economics and HVAC replacement focus.
- HomeServe USA: HomeServe is a leading home protection plan and emergency repair services provider in North America, with subscription-based HVAC, plumbing, electrical, and water line coverage. Highly comparable in GTM motion (subscription/contract) and customer experience (service network dispatch), though focused on warranty rather than equipment ownership.
Broad incumbents
- Carrier Global (Carrier): Carrier is a global HVAC equipment OEM that also operates a large dealer/service network competing with EnerCare for installation and service revenue. Comparability is in service delivery and adjacent homeowner offering, not in the equipment rental model.
- Trane Technologies: Trane Technologies is a global HVAC OEM with a substantial installed base in Canada and a dealer network that competes for service and replacement revenue against EnerCare. Comparable in product category and channel overlap though business model is equipment-led, not subscription-led.
- Lennox International: Lennox International is a major HVAC equipment manufacturer with residential and light commercial systems and dealer/service operations. Relevant as a competitor for HVAC equipment sales and as a benchmark for residential HVAC service economics.
- Lowe's Home Improvement (Installation Services): Lowe's operates a large HVAC, water heater, and home systems installation services business in North America that competes for the same replacement and installation customer as EnerCare. Comparable in residential install motion and category overlap, though positioned as a retailer-led service rather than subscription/rental.
Regional players
- American Water Works Company: American Water is a U.S. investor-owned water and wastewater utility with residential service contracts. Comparable to EnerCare's water management expansion (via HydroSolution) in regulated water service economics, though operating under a utility model rather than a rental model.
Emerging players
- Culligan (Water Treatment): Culligan is a leading North American water treatment and filtration brand with dealer/service network overlap into EnerCare's water filtration and reverse osmosis product line. Comparable in residential water treatment go-to-market and recurring service revenue, though not in HVAC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
EnerCare social profiles
Digital presenceEnerCare compliance and trust
Trust signalCompliance1 record
EnerCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
EnerCare leadership team
Management profileNumber of profiles
Profiles4 records
EnerCare subsidiaries and ownership
Company hierarchySubsidiaries2 records
EnerCare funding detail
Funding detailFunding overview
Funding rounds1 record
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EnerCare M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EnerCare
What does EnerCare do?
EnerCare rents HVAC equipment (heat pumps, air conditioners, water heaters, furnaces) to Canadian residential customers under monthly subscription agreements, with installation, ongoing maintenance, and repair performed by licensed technicians. The company also delivers plumbing and electrical services, water filtration/treatment solutions, EV chargers, and Generac standby generators, plus an e-commerce storefront (Enercare Shop) and dedicated Business Solutions for commercial, builder, and property-manager customers.
Is EnerCare a public or private company?
EnerCare is a private company. It is classified as private equity controlled and is currently operating.
When was EnerCare founded?
EnerCare was founded in 1960. It employs 501 to 1,000 people.
Where is EnerCare based?
EnerCare is headquartered in Toronto, Canada, in the North America region.
How does EnerCare make money?
Three revenue lines are on record. Equipment Rental is the primary driver. The others are service and Maintenance and product Sales.
Who are EnerCare's main competitors?
Direct peers on record are Reliance Home Comfort, Direct Energy Home Services (NRG Energy), Service Experts Heating & Air Conditioning and HomeServe USA. Broad incumbents are Carrier Global (Carrier), Trane Technologies, Lennox International and Lowe's Home Improvement (Installation Services). American Water Works Company is listed as a regional player. Culligan (Water Treatment) is listed as an emerging player.
Does EnerCare have an API?
No public API is recorded for EnerCare.
What industry is EnerCare in?
EnerCare's product category is Residential HVAC & Home Services. Its primary akta.pro industry code is BPABACAA, HVAC Service, Maintenance & Repair, with a secondary code of HSAOAHAD, Heat Pump Repair & Maintenance. Its NAICS code is 53221 and its SIC code is 4961.