What Cyracom International does

CyraCom International is a US-based, private language interpretation services company headquartered in Tucson, Arizona, founded in 1995. It provides Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, drawing on a network of more than 20,000 interpreters across 300+ languages available 24 hours a day, 365 days a year. The company is identified as one of three major players in the OPI market alongside LanguageLine Solutions and TransPerfect.

CyraCom delivers interpretation through a dedicated enterprise account management motion, supported by an online Account Management Portal (account.cyracom.com) that provides real-time usage monitoring, user account administration, reporting, and invoicing. Its VRI offering is accessed via a separate web-based sign-in portal (video.cyracom.com) and integrates with standard web-conferencing platforms. The platform emphasizes industry-specific interpreters, fast connect times, constant connectivity monitoring, and compliance with HIPAA, FERPA, and GLBA, targeting use cases in healthcare, legal services, government, and education.

The business operates on a usage-based revenue model — clients are billed per minute of interpreting service under multi-year enterprise contracts with pricing negotiated by dedicated account managers. CyraCom does not publicly disclose pricing and has no published rate card, requiring direct sales engagement. Leadership includes Chairman and CEO Jeremy A. Woan and CFO James Kent; co-founders Mark Myers and Kevin Carey are listed in the company's historical record. CyraCom has raised a disclosed $4.15 million funding round (2015) and maintains a mutual technology/integration relationship with Propio Language Services, which links to CyraCom's client and VRI portals from its own website.

Name

Cyracom International

Legal name

CyraCom International

Website

https://cyracom.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CyraCom International is a private US-based language interpretation company providing 24/7 Over-the-Phone Interpretation and Video Remote Interpretation across 300+ languages, primarily serving enterprise healthcare, legal, government, and education clients on usage-based, multi-year contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Tucson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Over-the-Phone Interpreting (OPI): Per-minute or usage-based interpreting services provided over telephone lines, available 24/7/365 with industry-specific interpreters for healthcare, legal, government, and community settings.
2. Video Remote Interpreting (VRI): Video-based interpretation services for real-time communication needs, accessible through web-based conferencing platform integration.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

CyraCom International provides Over-the-Phone Interpretation (OPI) and Video Remote Interpreting (VRI) services in 300+ languages, available 24/7/365, delivered through a network of 20,000+ industry-trained interpreters. Services are priced on a per-minute/usage basis, sold to enterprise clients via dedicated account managers, and supported by a proprietary online portal that provides real-time usage tracking, user management, reporting, and invoicing.

Product overview

Cyracom International provides Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services as its core product offerings. The company offers an Account Management Portal for clients to monitor usage, manage accounts, and access real-time reporting and invoicing. These services are delivered through a network of interpreters and provide 24/7/365 availability for language interpretation needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Over-the-Phone Interpretation (OPI) Industry-specific interpretation services delivered over telephone lines, available 24/7/365, in 300+ languages, for healthcare, legal, government, and community clients.
• Video Remote Interpretation (VRI) Video-based real-time interpretation services that connect clients to interpreters via web-based conferencing platforms for visual communication needs.

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• United Language Group: Provider of interpretation, translation, and localization with a healthcare-heavy customer base and 24/7 OPI offering — direct overlap with CyraCom's core enterprise interpretation motion.
• LanguageLine Solutions: Market leader in US Over-the-Phone Interpretation and the most directly comparable competitor to CyraCom; offers OPI, VRI, and onsite interpreting across 300+ languages to healthcare, government, and enterprise — overlapping product, customer base, and business model.
• Language Services Associates (LSA): US-focused language services company providing OPI, VRI, onsite interpretation, and translation to healthcare, government, and legal clients — directly comparable scale and vertical mix to CyraCom.
• Day Translations: Provider of phone, video, and on-site interpretation alongside document translation services; comparable offering across the same service lines though with a smaller enterprise footprint than CyraCom.
• Propio Language Services: US-based language services firm offering OPI, VRI, on-site, ASL, and translation/localization; markets a 20,000-interpreter network across 300 languages to healthcare, legal, and government — directly comparable to CyraCom and even shares client portal access.
• TransPerfect: One of the three major US OPI players alongside CyraCom; offers interpretation plus broader translation, localization, and language technology to enterprise and government — overlapping service lines and customer segments.

Broad incumbents

• RWS Group: Global language, localization, and IP services company with interpretation offerings; comparable to CyraCom on interpretation and translation services but serves a much wider enterprise and regulated-industry base internationally.
• Lionbridge: Large global language services provider offering interpretation, translation, and AI-enabled localization; overlaps with CyraCom on enterprise interpretation while operating a much broader portfolio across content and localization.

Emerging players

• Boostlingo: Tech-forward interpretation platform offering OPI, VRI, and onsite scheduling software; competes with CyraCom on platform-enabled enterprise interpretation, particularly with a more modern software layer.
• Smartling: Language translation and localization platform with AI-assisted translation workflows; overlaps with CyraCom's enterprise translation use cases and signals the broader AI-augmented direction of the language services market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CyraCom

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyracom International