Clear Health

What Clear Health does

Clear Health (operated by Nefaire Inc., a Delaware corporation; dba Clear Health™, operational headquarters in Westport, Connecticut) is a direct-to-consumer telehealth platform that delivers prescription acne care to U.S. consumers in all states except five territories. Patients complete a 1-3 minute digital intake, are matched with a board-certified dermatologist, receive a personalized treatment plan within 24 hours, and obtain prescriptions delivered within 3-5 days via partnered compounding pharmacies or a local-pharmacy pickup option. The platform has served 30,000+ patients with a self-reported 4.6/5 rating and supports patients aged 13+ with parental consent.

The product portfolio spans three core isotretinoin modalities — Isoclear™ (a novel three-phase CLEAR/FADE/RENEW topical isotretinoin gel system that does not require iPLEDGE enrollment), Standard Accutane Protocol (oral isotretinoin for stubborn acne), and Micro-dose Protocol (a low-dose 18-24 month course at 0.1-0.3 mg/kg daily, marketed as the 'Hollywood Dose') — plus oral/topical combination bundles (Doxycycline + Topical, Spironolactone + Topical, Compounded Topical) and supporting OTC products (cleanser, moisturizer, Aquaphor, at-home LFT/lipid bloodwork kit, home pregnancy tests). Compounded formulations are prepared by licensed U.S. compounding pharmacies; identity verification relies on third-party facial-recognition vendors; CLIA-certified partner laboratories process at-home samples.

Revenue is overwhelmingly subscription-based. Plans are sold monthly or as prepaid 3-, 6-, and 12-month commitments at price points ranging from $30/month for a Compounded Topical bundle to $1,079 for a 12-month Micro-dose package, with Isoclear at $50/month monthly or $40/month on an annual plan, Affirm financing available for the Clear Health Bundle, and one-time purchases for ancillary products and lab kits. The company is privately held, was founded around 2020 by Michael Chang (CEO) and Wenchen Chiu (COO), operates with 1-10 employees, has an affiliated medical group (M & D Inc., a NY professional corporation) providing physician coverage, Medical Director Dr. Aaron Farberg, and a Clinical Advisory Board. Media positioning centers on a Vogue/NewBeauty/Dermatology Times press footprint plus a Times Square launch activation for Isoclear.

Name

Clear Health

Legal name

Nefaire Inc. dba Clear Health™

Website

https://helloclearhealth.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Clear Health is a direct-to-consumer U.S. telehealth platform that connects acne patients with board-certified dermatologists for prescription treatment — including its novel Isoclear™ topical isotretinoin system, oral Accutane, and long-duration micro-dose protocols — delivered within 3-5 days.

Ownership category

akta.pro rank

Product category

Telemedicine Dermatology

NAICS

Offices of Physicians (6211), Health and Personal Care Retailers (456)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Dermatology & Topical Skin Treatments (HLAIADAE)

akta.pro secondary industries

Dermocosmetics & Medical-Grade Skincare (CRABAAAF), Treatment Skincare (Serums, Actives, Acne & Anti-aging) (CRABAAAB), Acne & Congestion Treatments (HSALADAB)

Keywords

• Telemedicine acne treatment
• Prescription dermatology
• Isotretinoin treatment
• Topical acne therapy
• Online dermatologist consultations

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Subscription Plans - Isoclear: Monthly or annual subscription for the Isoclear topical isotretinoin treatment system. Includes medication and provider oversight as a bundled treatment program.
2. Subscription Plans - Accutane Protocols: Monthly or prepaid subscription plans for Standard Accutane and Micro-dose Protocol treatments, billed monthly or upfront for multi-month commitments. Includes evaluation, medication, and ongoing provider care.
3. Oral and Topical Medications: Subscription plans for Doxycycline + Topical ($40/month), Spironolactone + Topical ($37.50/month), and Compounded Topical (from $30/month), billed every 2 months.
4. Supporting Products: One-time purchases of supporting skincare and lab products including At-Home LFT + Lipid Panel Bloodwork Kit ($115), Home Pregnancy Tests ($30), and Aquaphor ($30).
5. Telemedicine Evaluation Fees: Initial evaluation fees for patient assessment, which can be fully refunded if the provider determines the patient is not eligible or the case is not reviewed.
6. Affirm Financing: Clear Health Bundle financing through Affirm allows patients to pay for treatment plans over time, with specific cancellation/refund windows.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels11 records

Core offering

Clear Health operates a direct-to-consumer telehealth platform that connects acne patients with board-certified dermatologists for online consultations. Patients complete a digital intake, receive a personalized treatment plan within 24 hours, and obtain prescriptions and skincare products shipped within 3-5 days. The company offers multiple prescription acne treatment programs including the proprietary Isoclear™ topical isotretinoin gel system, oral isotretinoin protocols (Standard and Micro-dose), and adjunct oral/topical regimens.

Product overview

Clear Health is a telehealth platform offering prescription acne care through a digital platform that connects patients with board-certified dermatologists. The core product portfolio includes Isoclear™ (a three-phase topical isotretinoin gel system), Standard Protocol (oral Accutane), and Micro-dose Protocol (low-dose isotretinoin for extended treatment). Additional offerings include oral antibiotics (Doxycycline), hormonal treatments (Spironolactone), and compounded topicals. Supporting products include jojoba cleanser, moisturizer, Aquaphor, and at-home bloodwork kits. All prescriptions are reviewed by licensed dermatologists and medications are delivered to patients or sent to their preferred pharmacy.

Differentiator

Problem solved

Functional benefit

Products and services

• Isoclear™ Topical Isotretinoin Gel System A dermatologist-designed, personalized topical isotretinoin gel system treating acne through three phases (CLEAR, FADE, RENEW). Unlike oral isotretinoin, it does not require iPLEDGE enrollment. Compounded prescription medication prepared by licensed U.S. compounding pharmacies, prescribed via the Clear Health telehealth platform.
• Standard Accutane Protocol Oral Accutane (isotretinoin) prescription treatment for stubborn acne, delivered via Clear Health's telehealth platform. Includes evaluations, medications, and ongoing provider care as a bundled treatment program.
• Micro-dose Protocol (Hollywood Dose) A gentler, low-dose oral isotretinoin protocol that targets acne at the source while minimizing side effects. Designed for mild to moderate acne and runs 18-24 months at 0.1-0.3mg/kg daily. First month starts at $59.
• Doxycycline + Topical Oral antibiotic (Doxycycline) treatment for moderate inflammatory acne combined with a personalized topical cream. Doxycycline reduces bacteria and inflammation while the topical clears pores and improves skin clarity. Priced at $40/month billed every 2 months.
• Spironolactone + Topical Oral hormonal treatment (Spironolactone) for acne, especially along the jawline and chin, paired with a personalized topical cream tailored to skin needs. Priced at $37.50/month billed every 2 months.
• Compounded Topical Customized prescription topical treatment tailored to skin type and concerns, using clinically proven acne ingredients selected by the provider. Available from $30/month billed every 2 months.
• Aquaphor (3 ct) Long-lasting hydration and protection product for Accutane patients. Non-comedogenic formula creates a breathable barrier that locks in moisture for skin and lips. $30 per pack.
• At-Home LFT + Lipid Panel Bloodwork Kit At-home blood test kit for liver function tests and lipid panels, required for isotretinoin treatment monitoring. Includes everything needed plus prepaid shipping to a CLIA-certified partner lab. $115 one-time purchase.
• Home Pregnancy Tests (6 ct) Digital CLIA-waived pregnancy tests suitable for fulfilling monthly Isotretinoin (Accutane) pregnancy test requirements. $30 per pack of 6.
• Jojoba Oil Cleanser Soothing, non-comedogenic, SLS-free cleanser that gently removes impurities. Hydrating formula designed as a first step for the acne prescription regimen. $28 per bottle.
• Lightweight Moisturizer Lightweight moisturizer with premium ingredients that hydrates and repairs the skin's protective barrier. Provides a visible dewy and bright appearance with consistent use. $28 per bottle.

Quantifiable outcome

• 30,000+ patients treated with 4.6/5 average rating
• +4 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Licensed U.S. Compounding PharmaciescoreOthersClear Health's Isoclear topical isotretinoin formulations and compounded topicals are prepared by licensed U.S. compounding pharmacies. These pharmacies fulfill prescriptions issued by Clear Health's dermatologists and ship medications directly to patients. The compounding pharmacies enable the personalized, custom-formulated nature of Clear Health's prescription products.
• StripecoreTechnology or IntegrationStripe serves as Clear Health's third-party online payment processing vendor, handling all credit card, debit card, and monetary transactions on the platform. Stripe's payment infrastructure is embedded in the checkout and subscription billing processes.
• CLIA-Certified Laboratory PartnerscoreTechnology or IntegrationClear Health's At-Home LFT + Lipid Panel Bloodwork Kit uses CLIA-certified partner labs to process patient blood samples. These labs provide the required monitoring for patients on isotretinoin treatment (liver function tests and lipid panels).
• M & D Inc. (Medical Group)coreStrategic or Co-development PartnerM & D Inc. is a New York professional corporation that serves as one of Clear Health's affiliated Medical Groups. These Medical Groups employ or contract with board-certified dermatologists and other licensed healthcare professionals who deliver healthcare services through the Clear Health platform. This is a core operational partnership enabling the telehealth service.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Hims & Hers Health: Public telehealth company offering prescription skincare (including acne) among many other conditions. Closest broad incumbent to Clear Health, operating a DTC subscription model with dermatologist-prescribed treatments at similar price points.
• Nurx: Telehealth platform prescribing for dermatology (acne, rosacea) plus reproductive and other conditions. Comparable DTC prescription model and patient intake flow, though broader in scope than Clear Health.
• Ro (Roman, Rory): Multi-brand telehealth platform with Rory offering prescription skincare including acne treatment. Directly comparable DTC prescription-dermatology model and subscription monetization.

Direct peers

• Curology: DTC telehealth platform connecting patients with dermatology providers for personalized prescription skincare, including acne. Same core model of intake-online-prescribe-ship, with compounded topicals as a flagship product.
• Apostrophe: Former independent DTC prescription-skincare platform (acquired by Hims & Hers) offering online dermatology consultations with customized topicals for acne. Direct like-for-like competitor to the Isoclear/compounded-topical offering.
• MDacne: Acne-focused DTC platform combining AI skin analysis with prescription topical treatments shipped to consumers. Narrowest direct competitor on the acne condition, sharing the same target patient.

Emerging players

• Musely: DTC telehealth dermatology brand offering customized prescription skincare (including acne and anti-aging) shipped after an online provider consultation. Closely overlaps with Clear Health's compounded-topical offering.
• Strut Health: Telehealth platform providing online dermatology consultations and prescription treatments including for acne and hair loss. Niche but comparable in delivery model and cash-pay approach.
• Agency (Agency Future): DTC dermatologist-prescription platform for personalized compounded skincare, including acne. Closely overlaps with Clear Health's compounded topical prescription flow.

Regional players

• Dermatica: UK-based online dermatology service offering customized prescription topical treatments for acne and other skin conditions. Similar DTC prescription-skincare model, but UK-focused rather than US.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@clearhealth6894
• Facebookfacebook.com/Clear-Health-111216757210585
• Instagraminstagram.com/helloclearhealth
• TikToktiktok.com/@helloclearhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clear Health