Optimum

What Optimum does

Optimum is the primary consumer-facing brand of CSC Holdings, LLC, a wholly-owned subsidiary of Altice USA, Inc. (NYSE: ATUS), and operates a fiber-to-the-home broadband network across 14+ U.S. states including New York, New Jersey, Connecticut, Pennsylvania, Louisiana, Texas, California, Arizona, Arkansas, Idaho, Kansas, Kentucky, Mississippi, Missouri, and Nevada. The company is headquartered at 1 Court Square West, Long Island City, New York. Optimum unifies the consumer services previously marketed under the Altice and Suddenlink brands after a 2023 rebranding, and now sells Internet (300 Mbps to 8 Gbps fiber), Mobile (nationwide 5G), TV (Entertainment TV delivered via the Optimum Stream OTT device), and bundled service packages to residential households, small and medium businesses, enterprise customers, and government/low-income programs such as NYCHA's Big Apple Connect.

The core technology stack is a fiber-to-the-home network delivering symmetrical and asymmetrical speeds up to 8 Gbps, supplemented by Smart WiFi 6E gateways, Optimum Stream OTT devices, and legacy Optimum TV Box set-tops where Stream is not available. The company operates 125+ retail stores nationwide, dedicated consumer (877-694-9474) and business (800-819-1069) sales lines, self-serve portals for residential and business customers, and a separate enterprise portal (myfiberportal.com). Distribution is augmented by a referral/partner program targeting SMB acquisition. Customer acquisition is driven by competitor switching campaigns against AT&T and Verizon with contract buyouts up to $100 (consumer) and $1,500 (business), plus a five-year price lock guarantee on internet plans.

Revenue is generated primarily through recurring monthly subscriptions across Internet, TV, and Mobile tiers (e.g., 300 Mbps at $25/mo, 1 Gig at $45/mo, 8 Gig at promotional pricing; Entertainment TV at $30/mo; Unlimited Mobile at $45/line/mo), with incremental hardware/equipment rental fees, add-on services (Whole Home WiFi, Total Care, Premier Technical Support, Business Connection Backup), and a new transaction-fee stream from the Bango-powered Digital Vending Machine subscription management platform. Bundling Internet with TV and/or Mobile yields $5-$15/mo in savings. The network infrastructure represents a significant capital asset ($40M New Jersey FTTH deployment alone), and Optimum leverages third-party validation (Ookla Speedtest recognition as fastest and most reliable in NY/NJ, CNET recognition in Bridgeport and Stamford) and public-private partnerships (NYC Big Apple Connect, Empire State Development for 2026 FIFA World Cup viewing events) as competitive positioning tools.

Name

Optimum

Legal name

CSC Holdings, LLC

Website

https://www.optimum.com/

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Optimum is the consumer-facing brand of Altice USA subsidiary CSC Holdings, providing fiber broadband (300 Mbps–8 Gbps), 5G mobile, OTT TV, and business telecom services across 14+ U.S. states to residential, SMB, enterprise, and government customers via 125+ retail stores and dedicated sales channels.

Ownership category

akta.pro rank

Product category

Telecommunications and Broadband Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

akta.pro secondary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Broadband internet services
• Telecommunications services
• Cable television
• Mobile wireless service
• Fiber network provider

Headquarters

HQ city

Bethpage

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Services: Monthly subscription fees for residential and business internet services ranging from 200 Mbps to 8 Gbps fiber plans. Revenue generated through tiered pricing based on speed tiers with promotional pricing for new customers.
2. TV Services: Entertainment TV and premium channel subscriptions including live TV, sports packages, international channels, and On Demand content.
3. Mobile Services: Mobile phone and tablet plans including Unlimited and Unlimited Max tiers with nationwide 5G coverage.
4. Business Services: Business internet, phone, TV, and managed services for small, medium, and enterprise customers including secure internet and cloud-based phone systems.
5. Equipment Fees: Monthly gateway rental fees, WiFi extender fees, and set-top box charges.
6. Subscription Management Platform: Partnership with Bango enabling customers to manage streaming service subscriptions through Digital Vending Machine platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

Optimum is a U.S. telecommunications provider offering fiber-powered residential and business internet (300 Mbps to 8 Gbps), mobile wireless (5G), TV/entertainment, and voice services, along with managed business solutions. Services are delivered through its own fiber-to-the-home network, 125+ retail stores, and dedicated business sales teams across multiple states.

Product overview

Optimum is a telecommunications company (formerly Altice USA) offering a comprehensive suite of connectivity services. The product portfolio centers on three core offerings: Optimum Internet (fiber-powered broadband with speeds from 300 Mbps to 8 Gbps), Optimum Mobile (nationwide 5G wireless service), and Optimum TV/Entertainment TV (OTT streaming via Optimum Stream device). These core services can be purchased individually or bundled together for savings up to $15 per month. The company also operates Optimum Business, providing enterprise-grade internet, phone, TV, and managed services including Business Connection Backup and Premier Technical Support. Supporting add-ons include Whole Home WiFi for expanded coverage, Total Care for priority support, and the budget-focused Optimum Advantage Internet program. The company recently expanded into subscription management through a Bango partnership enabling customers to manage streaming service memberships.

Differentiator

Problem solved

Functional benefit

Brands

• Optimum Advantage Internet: Budget-friendly internet program for eligible customers offering low-cost broadband service with free installation and equipment included.
• Optimum Mobile
• Optimum Stream
• Optimum Business

Products and services

• Optimum Internet Fiber-powered high-speed internet service providing download speeds from 300 Mbps up to 8 Gbps with 5-year price lock guarantees and 99.9% network reliability, targeted at residential customers.
• Optimum Mobile Nationwide 5G mobile phone and tablet service offering unlimited talk, text, and data plans with pricing from $25/month per line (autopay) and device financing options, targeted at individual consumers.
• Optimum TV (Entertainment TV) Over-the-top (OTT) Internet TV service offering up to 200+ live channels and 50+ streaming apps, delivered via the Optimum Stream device, starting at $30/month for Entertainment TV.
• Optimum Business Internet Business-grade internet services including Business Secure Internet (up to 1 Gig with built-in network protection) and Business Fiber Internet, starting at $65/month with 60-day money-back guarantee and no annual contract, targeted at small, medium, and enterprise businesses.
• Optimum Business Phone Business voice services including unlimited calling to US, Canada, Puerto Rico, and US Virgin Islands, plus cloud-based hosted voice and SIP trunking options for SMBs and enterprises.
• Optimum Business TV Business television packages including channel lineups, sports packages, and international channels designed for sports action and news viewing in business locations.
• Optimum Advantage Internet Budget-friendly internet program providing speeds up to 50 Mbps download for qualifying low-income households, including free installation and equipment, designed to address affordability barriers to broadband adoption.
• Bango Subscription Management Platform Subscription management platform powered by Bango's Digital Vending Machine that enables Optimum customers to manage streaming service memberships (starting with Disney+ and Hulu trials) directly through Optimum services.

Quantifiable outcome

• Ookla recognized fastest and most reliable internet in NY and NJ
• +6 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Empire State DevelopmentminorStrategic or Co-development Partner · 2 May 2026Regional partner supporting free 2026 FIFA World Cup community viewing events on Long Island and in Westchester County as part of Governor Hochul's strategy to maximize statewide economic and tourism benefits from hosting the World Cup.
• New York City FCminorGTM or Marketing Partner · 2 May 2026Soccer organization partner for 2026 FIFA World Cup community viewing events on Long Island.
• Westchester Soccer ClubminorGTM or Marketing Partner · 2 May 2026Soccer organization partner for 2026 FIFA World Cup community viewing events in Westchester County.
• U.S. Soccer FoundationminorGTM or Marketing Partner · 2 May 2026National soccer organization supporting World Cup viewing events and soccer programming.
• New York City (NYC)coreStrategic or Co-development Partner · 15 December 2025$1.2 million investment in free online digital learning hub for public housing residents through Big Apple Connect broadband subsidy program, covering 330,000 New Yorkers across 220 NYCHA sites. Three-year program extension.
• Spectrum (Charter Communications)coreStrategic or Co-development Partner · 15 December 2025Joint investment partners in Big Apple Connect program providing broadband subsidy and digital learning hub for NYCHA residents.
• BangocoreTechnology or Integration · 20 May 2025Optimum partnered with Bango to develop a subscription management platform using Bango's Digital Vending Machine. The platform enables customers to start and stop memberships for various streaming services, beginning with a trial offering for Disney Plus and Hulu.
• OoklaminorOthersSpeed test analytics provider that recognized Optimum Fiber as the fastest and most reliable internet service in New York and New Jersey.

Scale indicators7 records

Recent moves1 record

Expansion highlights7 records

Direct peers

• Verizon Fios: Verizon's fiber-to-the-home consumer and business broadband service is Optimum's most direct head-to-head competitor in the NY/NJ footprint, offering comparable gigabit tiers over FTTH and overlapping mobile/bundle offerings.
• Spectrum (Charter Communications): Charter's Spectrum brand is a national cable broadband and pay-TV competitor that directly overlaps Optimum's product portfolio (Internet, TV, Mobile, Business) in many of the same U.S. markets and jointly partners with Optimum in the Big Apple Connect NYCHA program.
• Xfinity (Comcast): Comcast's Xfinity is the largest U.S. cable broadband provider and offers the same converged Internet/TV/Mobile/home-security bundle that Optimum markets, competing on price, speed tiers, and bundled-mobile value in overlapping geographies.
• AT&T Internet / AT&T Fiber: AT&T's fiber and DSL broadband services compete directly with Optimum in residential and business segments; Optimum explicitly targets AT&T customers with switching incentives, indicating overlapping footprints and direct competition.
• Frontier Communications: Frontier is a fiber and copper broadband provider with meaningful overlap in the Northeast/Mid-Atlantic U.S. and is actively expanding FTTH passings, making it a direct Optimum competitor for both residential and enterprise fiber customers.
• WideOpenWest (WOW!): WOW! is a regional cable broadband, TV, and phone operator competing in similar Midwestern/Southeastern markets with comparable HFC-to-fiber upgrade economics; it's a relevant peer for benchmarking Optimum's mid-market cable strategy.
• Cox Communications: Cox is a privately held U.S. cable broadband, TV, mobile (via MVNO), and business services provider with a comparable converged-connectivity product set and similar capital-intensity profile in legacy HFC markets.

Emerging players

• T-Mobile Home Internet: T-Mobile's 5G fixed-wireless home internet product is an emerging alternative to Optimum's cable broadband in many of its markets, leveraging the nationwide 5G network to undercut cable on price and simplicity, though with lower top-end speeds.
• Starlink (SpaceX): SpaceX's Starlink satellite broadband service competes primarily in Optimum's rural and underserved cable-plant territories (Louisiana, Mississippi, parts of the Appalachians) where Optimum's fiber upgrades are most capital-intensive to deploy.
• Google Fiber: Google Fiber is a fiber overbuilder active in select U.S. cities; while not in most Optimum markets today, its expansion plans and 8 Gbps tier positioning set the competitive ceiling that Optimum's own 8 Gig product must match.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/optimumoffers
• YouTubeyoutube.com/optimum
• Facebookfacebook.com/Optimum
• LinkedInlinkedin.com/company/optimum
• Instagraminstagram.com/Optimum

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optimum