AbbaDox
AbbaDox is a private SaaS company that provides an AI-powered radiology information system and patient engagement platform for outpatient diagnostic imaging centers, automating order intake, scheduling, insurance verification, and follow-up workflows.
- Company typePrivate
- Founded2003
- HeadquartersFort Lauderdale, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What AbbaDox does
AbbaDox is a private, bootstrapped SaaS company headquartered in Florida, operating under the legal entity IDS, Inc. Founded in 2003 as Integrated Document Services for back-office radiology document management, the company evolved into a cloud-native platform and rebranded as AbbaDox around 2018-2019. It serves outpatient diagnostic imaging centers and radiology practices exclusively, with no public diversification outside that vertical. The core product is AbbaDox CareFlow, an AI-powered Radiology Information System (RIS) and patient engagement platform covering the full patient journey: referring physician collaboration, pre-registration, intake, scheduling, specialty clinical workflows, and follow-up. Specialty modules include Breast Health with Tyrer-Cuzick scoring, Lung Health with LCSR / Lung-RADS, Radiologist Reporting, and Attorney case management.
Underlying the platform are three proprietary AI components: FaxAI for automated fax processing (reported 99.7% accuracy and 6.6x speed improvement), VoiceAI for 24/7 conversational scheduling (reported 55% first-contact success), and Follow-Up AI for care-gap closure. The AI layer is trained on millions of real radiology documents and conversations and is supplemented by a dedicated engineering function, including a VP of AI Operations. The platform integrates with PACS, EHR, billing systems, and fax gateways, and is supported by partnerships with industry associations (RBMA, AHRA, SIIM) and Strategic Radiology.
Commercially, AbbaDox sells direct to enterprise imaging operators through field sales, monetizes via quote-based SaaS subscriptions, and staffs dedicated implementation and client success teams. Pricing is quote-based and enterprise-tier rather than self-serve, consistent with multi-decade client retention (15-20+ years reported) and deep workflow embedding. The company is privately held, has not disclosed funding, and is not venture-backed based on available information.
AbbaDox firmographics
Firmographics- Name
- AbbaDox
- Legal name
- IDS, Inc.
- Website
- https://abbadox.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- AbbaDox is a private SaaS company that provides an AI-powered radiology information system and patient engagement platform for outpatient diagnostic imaging centers, automating order intake, scheduling, insurance verification, and follow-up workflows.
- Ownership category
- akta.pro rank
AbbaDox industry classification
Industry- Product category
- Radiology Information System (RIS) Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Radiology Information Systems (RIS) (HLACALAB)
- akta.pro secondary industries
- Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where AbbaDox is headquartered
LocationHeadquarters
- HQ city
- Fort Lauderdale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AbbaDox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Cloud-based RIS and patient engagement platform delivered as subscription software. Pricing is quote-based, tailored to facility size, modality mix, and workflow requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on facility requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
AbbaDox product offering
Product offeringCore offering
AbbaDox sells a cloud-based Radiology Information System (RIS) called CareFlow that combines scheduling, workflow automation, clinical reporting, and patient engagement for outpatient imaging centers. The platform is augmented with purpose-built operational AI components — FaxAI for automated intake of faxed imaging orders, VoiceAI for 24/7 conversational patient scheduling, and Follow-Up AI for post-exam care gap closure — and is delivered as a quote-priced enterprise SaaS subscription tailored to facility size, modality mix, and workflow requirements.
Product overview
AbbaDox is an intelligent operations platform for outpatient radiology that offers a unified cloud-based system built around its core product, AbbaDox CareFlow. CareFlow combines AI-powered RIS functionality with patient engagement in a single configurable platform. The portfolio includes add-on modules for Radiology CRM (referral growth), Voice Dictation (radiologist reporting), and Third Party Integrations (PACS, EHR, billing). Specialty workflows extend the platform for Breast Health (mammography with Tyrer-Cuzick scoring), Radiologist Reporting, Lung Health (Lung-RADS), and Attorney cases. AI is embedded throughout via purpose-built components: FaxAI (automated order intake), VoiceAI (conversational scheduling), and Follow-Up AI (care gap closure). The company was founded in 2003 and has evolved from a document services provider to a cloud-native SaaS platform.
Differentiator
Problem solved
Functional benefit
Brands
- CareFlow: AI-powered RIS and patient engagement platform for outpatient radiology that automates scheduling, referral intake, patient engagement, document processing, and billing workflows.
- FaxAI
- VoiceAI
- Keen Insights
- CareFlow Club
Products and services
- AbbaDox CareFlow RIS Cloud-based Radiology Information System (RIS) and patient engagement platform that combines AI-powered scheduling, workflow automation, clinical reporting, and patient communications in a single configurable system for outpatient imaging centers.
- Radiology CRM Add-on customer relationship management module for imaging centers to grow and manage referring physician relationships and referral marketing.
- Voice Dictation AI-powered speech recognition and dictation add-on for radiologists that delivers faster dictation with fewer errors, integrated with smart templates and incidental findings management.
- Third Party Integrations Integration module enabling CareFlow to work with existing vendor systems including PACS, EHRs via HL7/FHIR, billing engines, and fax gateways.
- Breast Health Workflow End-to-end workflow for mammography programs including automated scheduling, recall reminders, embedded risk-assessment questionnaires using Tyrer-Cuzick Scoring, pre-visit e-forms, biopsy tracking, and EQUIP workflow for technologist-radiologist collaboration.
- Radiologist Reporting Workflow Workflow suite for radiologists featuring AI-powered dictation with follow-up recommendation capture, real-time RVU analytics, smart templates with incidental findings management, and integrated critical findings communication tracking.
- Lung Health Workflow Specialized workflow for lung screening including automated LCSR submission with unresolved case management, AI-powered screening reminders and follow-up detection, Lung-RADS scoring, and centralized tracking for appointments, reports, and incidental findings.
- Attorney Workflow Dedicated attorney portal with real-time case tracking, automated milestone-based notifications for settlement calculations, direct access to imaging reports and DICOM viewers without IT setup, and seamless scheduling integration.
- Patient Engagement Patient communication and engagement tools including automated outreach, appointment reminders, self-scheduling capabilities, and two-way messaging to keep patients engaged throughout the imaging journey.
Quantifiable outcome
- 40% fewer no-shows
- +9 more outcomes
Companies that use AbbaDox
Customer profileNamed customers15 records
Segments1 record
Ideal customer profiles1 record
AbbaDox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability9 records
Feature8 records
AbbaDox partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- PACS VendorscoreOut-of-the-box integrations with all major PACS (Picture Archiving and Communication Systems) for seamless imaging data management and workflow connectivity.
- EHR/EMR SystemscoreIntegrations via HL7/FHIR standards enabling interoperability with electronic health record systems used by referring physicians and health systems.
- Billing EnginescoreIntegration with revenue cycle and billing systems to streamline claims processing and reimbursement workflows.
- Fax GatewayscoreFax gateway integrations enabling FaxAI to process and automate incoming imaging orders from referring physician fax communications.
- Strategic RadiologyminorCollaboration through podcast content featuring Strategic Radiology leaders discussing independent practice sustainability, shared data, cost-saving partnerships, and collaborative ownership models.
- RBMA (Radiology Business Management Association)coreActive participation in RBMA conferences and events including PaRADigm annual meeting; AbbaDox executives present and contribute to industry education and innovation discussions.
- AHRA (American Healthcare Radiology Managers)coreParticipation in AHRA annual meetings and podcast episodes featuring AHRA leaders discussing advocacy and policy issues affecting radiology.
- SIIM (Society for Imaging Informatics in Medicine)coreActive presence at SIIM annual meetings and educational sessions, presenting on cloud-native solutions and radiology workflow innovation.
Scale indicators16 records
Recent moves5 records
Expansion highlights3 records
AbbaDox competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
AbbaDox social profiles
Digital presenceAbbaDox compliance and trust
Trust signalCompliance2 records
AbbaDox financial estimates
Financial estimateRevenue estimate
Valuation estimate
AbbaDox leadership team
Management profileNumber of profiles
Profiles12 records
AbbaDox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AbbaDox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AbbaDox
What does AbbaDox do?
AbbaDox sells a cloud-based Radiology Information System (RIS) called CareFlow that combines scheduling, workflow automation, clinical reporting, and patient engagement for outpatient imaging centers. The platform is augmented with purpose-built operational AI components — FaxAI for automated intake of faxed imaging orders, VoiceAI for 24/7 conversational patient scheduling, and Follow-Up AI for post-exam care gap closure — and is delivered as a quote-priced enterprise SaaS subscription tailored to facility size, modality mix, and workflow requirements.
Is AbbaDox a public or private company?
AbbaDox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AbbaDox founded?
AbbaDox was founded in 2003. It employs 251 to 500 people.
Where is AbbaDox based?
AbbaDox is headquartered in Fort Lauderdale, United States, in the North America region.
How does AbbaDox make money?
One revenue line is on record: saaS Platform Subscription.
Does AbbaDox have an API?
No public API is recorded for AbbaDox.
What industry is AbbaDox in?
AbbaDox's product category is Radiology Information System (RIS) Software. Its primary akta.pro industry code is HLACALAB, Radiology Information Systems (RIS), with a secondary code of HLACABAC, Enterprise Integration Engines & Interface Management (HL7 v2/X12/API). Its NAICS code is 513210 and its SIC code is 7372.