What Club Med does

Club Med SAS is a Paris-headquartered premium all-inclusive resort operator founded in 1950, wholly owned by Fosun International Ltd. since 2015. The company operates more than 60 resorts across beach, mountain, and cruise segments in 25+ markets spanning Europe, Africa, the Americas, and Asia, and was recognized by TIME Magazine as one of the 10 Most Influential Travel and Tourism Companies of 2026. Its primary customer segments are families with children (catered to from 4 months through age 17), couples and honeymooners, snow and ski enthusiasts, corporate MICE groups, and experiential travelers; the core product bundles accommodation, gourmet dining, premium beverages, sports and activities, entertainment, and age-segmented childcare into a single per-trip price.

The technology stack centers on a direct-to-consumer digital platform (clubmed.asia, My Club Med iOS and Android apps), regional WhatsApp travel advisors, and the Azure OpenAI-powered GM Copilot chatbot that automates customer service conversations. Internal AI applications include an HR assignment algorithm managing approximately 50,000 Gentle Organizers (G.Os), procurement dashboards that saved 400 man-days in a tool migration, and a marketing assistant. The portfolio is anchored by the Exclusive Collection luxury sub-brand (properties such as Finolhu Villas Maldives, La Plantation d'Albion Mauritius, Seychelles, Cefalù Italy, Quebec Charlevoix Canada, Kiroro Peak Japan) and the Club Med 2 sailing cruise, supported by vertical-specific products including Tennis Academy, Meetings & Events, Great Members loyalty, and Happy To Care sustainability.

Revenue is generated primarily through all-inclusive vacation packages (sample pricing: Phuket from US$490/trip, Bintan Island from US$561, Kani Maldives from US$738, Tomamu Hokkaido from US$464) supplemented by premium tier upgrades and à la carte services such as tennis lessons and spa treatments. Distribution combines direct digital and phone sales, regional WhatsApp advisors, a dedicated corporate/MICE sales force, and travel agency partners including On the Go Tours and TravelOnly's Lead Hive platform. The company currently pursues an active expansion agenda spanning South Africa (Tinley Manor, July 2026), Borneo (November 2026), St. Croix U.S. Virgin Islands (Q4 2027), Mont-Tremblant Canada (December 2028), and Koh Samui Thailand (2028), alongside a planned Hong Kong IPO.

Name

Club Med

Legal name

Club Med

Website

https://clubmed.asia

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Club Med SAS is a Paris-headquartered, Fosun-owned premium all-inclusive resort operator founded in 1950, running 60+ beach, mountain, and cruise resorts across 25+ markets. It bundles accommodation, dining, activities, and childcare into single per-trip packages for families, couples, and experiential travelers worldwide.

Ownership category

akta.pro rank

Product category

Premium All-Inclusive Resorts

NAICS

Accommodation (721), Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury All-Inclusive Resorts (THAGAKAC)

akta.pro secondary industries

Family & Kid-Friendly All-Inclusive Resorts (THAGAKAA), Beachfront & Island Luxury Resorts (THAGACAA), Luxury Cruise Membership & Subscription Programs (THAEABAI)

Keywords

• All-inclusive resorts
• Premium vacation packages
• Family holiday resorts
• Ski resort experiences
• Luxury beach holidays

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. All-Inclusive Vacation Packages: Club Med generates primary revenue through all-inclusive vacation packages combining accommodation, meals, beverages, activities, entertainment, childcare, and sports. Packages are priced per trip with variations based on destination, season, room type, and duration. The model provides bundled pricing simplifying vacation planning.
2. Premium and Exclusive Collection Upgrades: Additional revenue from premium room categories (Deluxe, Suite, Exclusive Collection Spaces) and luxury offerings like the Exclusive Collection (Villas & Chalets) with enhanced services and amenities.
3. Optional Add-on Services: Revenue from optional paid experiences including specialty excursions, spa treatments, golf, tennis lessons, premium dining experiences, babysitting services, private childcare (Baby Club Med, Petit Club Med), and activities beyond the included base package.
4. A la Carte Activities and Lessons: Revenue from premium activities such as tennis academy private lessons (from ¥23,800 per person per hour at Kiroro Grand), ski equipment rentals, and specialized programs.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels8 records

Core offering

Club Med sells premium all-inclusive vacation packages across 60+ beach, mountain, and cruise destinations worldwide, bundling accommodation, gourmet dining, beverages, sports, entertainment, and childcare (from 4 months to 17 years) into a single price. Founded in 1950, the company pioneered the all-inclusive resort concept and operates properties across Asia, Europe, Africa, and the Americas under Fosun International ownership, with a premium Exclusive Collection tier and dedicated corporate Meetings & Events offering.

Product overview

Club Med operates as a premium all-inclusive resort company offering a comprehensive vacation ecosystem across 60+ destinations worldwide. The core product is the all-inclusive resort experience encompassing accommodations, gourmet dining, premium beverages, sports and activities, entertainment, childcare from 4 months, and wellness facilities. The portfolio includes the Exclusive Collection (luxury sub-brand with premium suites and concierge services at properties like Finolhu Villas Maldives, La Plantation d'Albion Mauritius, and Seychelles), Club Med 2 luxury cruise, and the full-service resort network spanning beach destinations (Bali, Phuket, Punta Cana, Seychelles), mountain/ski resorts (Alpe d'Huez, Tomamu Hokkaido, Kiroro Grand), and the Caribbean. Supporting services include age-segmented childcare (Baby Club Med from 4 months, Petit Club Med 2-3 years, Mini Club Med+ 4-10 years, Teens Club), GM Copilot AI chatbot on WhatsApp, Meetings & Events corporate services, Great Members loyalty programme, Happy To Care sustainability initiative, and Tennis Academy at select properties. The company pioneered the all-inclusive vacation concept in 1950 and operates under Fosun International ownership following 2015 acquisition.

Differentiator

Problem solved

Functional benefit

Brands

• Exclusive Collection: Club Med's luxury tier featuring premium suites, exclusive pools, and enhanced concierge services at select resorts.
• Club Med 2
• Mini Club Med
• Petit Club Med
• Baby Club Med
• Mini Club Med Plus
• Baby Welcome
• Pyjamas Club

Products and services

• Club Med All-Inclusive Resort Premium all-inclusive vacation experience across 60+ beach, mountain, and cruise destinations worldwide. Packages include accommodations, gourmet dining across multiple restaurants, premium bar and drinks, sports and activities, entertainment, childcare from 4 months, and wellness facilities. Targeted at families, couples, and experiential travelers.
• Club Med Exclusive Collection Premium luxury tier of Club Med resorts offering refined suites, exclusive swimming pools, dedicated concierge services, and privileged access to resort amenities. Includes properties like The Finolhu Villas (Maldives), La Plantation d'Albion (Mauritius), Seychelles, Kiroro Peak (Japan), Cefalù (Italy), and Quebec Charlevoix (Canada).
• Club Med 2 Cruise Luxury five-masted sailing cruise ship offering all-inclusive cruise experiences with gourmet dining, wellness facilities, and access to exclusive destinations as part of the Exclusive Collection portfolio.
• Meetings & Events by Club Med Corporate event and incentive travel services offering all-inclusive full resort buyout options and bespoke events for groups of 20+ adults. Includes meeting facilities, team-building activities, and customized experiences for businesses and organizations.
• Great Members Loyalty Programme Customer loyalty program offering benefits, rewards, and exclusive offers for repeat guests. Features tiered membership with perks such as priority booking, room upgrades, promotional pricing, and referral credits (USD 130 per referral).
• Tennis Academy Professional tennis coaching program featuring expert instructors offering private lessons, small-group sessions, and group lessons using the play tennis! methodology. Available at select resorts including Kiroro Grand, Hokkaido.
• Baby Club Med Childcare Paid childcare service for infants aged 4 to 23 months, featuring age-appropriate activities, outdoor walks, nursery rhymes, motor skill techniques, and music appreciation in a supervised setting. Includes Baby Welcome service providing childcare equipment in rooms (baby beds, bathtubs, bottle warmers).

Quantifiable outcome

• 7% increase in business volume in 2024
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• The Brand Promise GroupminorGTM or Marketing Partner · 12 March 2026The Brand Promise Group, a Ho Chi Minh City-based global branding firm, announced strategic evolution at Partners' Briefing Spring 2026, expanding ecosystem across branding, education, and lifestyle sectors. Deepening collaborations with hospitality partners including Club Med.
• On the Go ToursminorGTM or Marketing Partner · 26 February 2026Club Med partnered with On the Go Tours to offer a three-part immersive Moroccan experience for travel agents, including cultural tour and stay at Club Med Marrakech La Palmeraie. Event showcased Morocco's cultural highlights and premium offerings with strong interest from Pacific market.
• AlderancoreStrategic or Co-development Partner · 16 December 2025Club Med announced development of Club Med Tremblant in Mont-Tremblant, Canada in partnership with Alderan and Station Mont-Tremblant. Premium ski-in/ski-out resort scheduled to open December 2028, expanding Club Med's presence in North America.
• TravelOnlyminorGTM or Marketing Partner · 16 August 2025Club Med is a travel partner in TravelOnly's Lead Hive AI-powered lead generation platform, which provides pre-qualified leads to travel advisors and connects them with ideal clients. Makes TravelOnly the first in Canada to equip advisors with AI-powered lead generation.

Scale indicators7 records

Recent moves12 records

Expansion highlights8 records

Emerging players

• Ikos Resorts: Ikos is a fast-growing Mediterranean luxury all-inclusive brand (Greece, Spain, Corsica) that competes with Club Med's European beach resorts. Both brands emphasize premium all-inclusive concepts with Michelin-level dining and family programming.
• Aman Resorts: Aman operates ultra-luxury resorts in similar destinations to Club Med's Exclusive Collection (Maldives, Seychelles, Phuket, Italy). While Aman is not all-inclusive, it competes for the same high-net-worth traveler seeking premium beach and ski experiences with a hospitality-led service ethos.

Direct peers

• Beaches Resorts: Beaches is the family-focused sister brand of Sandals and the most direct family all-inclusive competitor to Club Med. Both brands offer comprehensive kids clubs, all-inclusive pricing, and Caribbean resort portfolios, going head-to-head for multigenerational family bookings.
• Atlantis Paradise Island: Atlantis is a large-scale all-inclusive-style mega-resort in the Bahamas that competes directly with Club Med for family and group bookings in the Caribbean. Both offer bundled experiences with extensive activities, water parks, and dining variety.
• Sandals Resorts International: Sandals is the closest direct competitor to Club Med in the Caribbean luxury all-inclusive space, offering similarly bundled accommodation, dining, beverages, and activities. It targets couples and adults, whereas Club Med serves families and couples, but both compete for the same high-end all-inclusive traveler wallet share.
• Secrets Resorts & Spas: Secrets is Hyatt Inclusive Collection's adults-only luxury all-inclusive brand, directly comparable to Club Med's adults-only zones and Zen Oasis offerings. Both target couples and honeymooners with similar pricing models in Mexico and the Caribbean.
• Hyatt Inclusive Collection: Hyatt's Inclusive Collection (Secrets, Dreams, Zoëtry, Breathless, Alila) competes directly with Club Med in the premium all-inclusive segment, particularly in Mexico and the Caribbean. It offers similar bundled pricing models with multiple sub-brands targeting different customer segments.

Broad incumbents

• Marriott Luxury Collection / Ritz-Carlton: Marriott's luxury brands (Ritz-Carlton, St. Regis, Luxury Collection) compete with Club Med's Exclusive Collection in the high-end beach and ski resort segment. While not all-inclusive by default, Marriott Bonvoy's scale and distribution advantage represent a significant competitive threat.
• Four Seasons Resorts: Four Seasons competes with Club Med's Exclusive Collection tier in ultra-luxury beach and ski destinations (Maldives, Mauritius, Bora Bora, Whistler). While typically not all-inclusive, Four Seasons sets the price ceiling that Club Med's luxury tier must approach.
• Hilton All-Inclusive Resorts: Hilton's growing all-inclusive portfolio (including the Hilton Hotels & Resorts all-inclusive expansion and Conrad Tulum) is backed by Hilton's global loyalty infrastructure (Hilton Honors) and competes with Club Med for premium resort travelers, particularly in the Americas and Caribbean.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/clubmedofficial
• Facebookfacebook.com/clubmedofficial
• LinkedInlinkedin.com/company/club-med

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Club Med