What TIMWETECH does

TIMWETECH is a privately held Lisbon-headquartered technology company founded in 2002 that builds digital platforms for mobile network operators and telecom carriers worldwide. Its core offering is the Digital Service Delivery Platform (DSDP), a cloud-native service delivery and partner orchestration platform deployed at more than 30 mobile operators across 80 countries, complemented by the Single Settlement Platform (SSP) for automated reconciliation, dispute management, and ERP integration across digital ecosystem partners. The platform is modular, with add-on modules spanning Direct Carrier Billing and payment gateway capabilities, AI-based credit scoring for nano and micro-credit underwriting of underbanked consumers, loyalty and gamification-driven digital engagement, and behavioral design tooling. TIMWETECH monetizes through subscription and licensing fees for its platform, transaction fees on payment processing volumes, and managed services for settlement automation, sold via direct enterprise field sales to telecom operators globally through 30 offices on five continents, with a regional headquarters in Dubai serving MENA and Africa.

The company serves primarily mobile operators and telecom carriers (MNOs, MVNOs, mobile virtual network enablers), with secondary segments in mobile wallets and fintech providers and adjacent media, brand, and government engagements via telecom channels. Named customers include XL Axiata (Indonesia), TIM Brasil, Vivo Brazil, Más Movil Panama, Ooredoo Qatar, Movistar Costa Rica, and Movistar Uruguay, with deployments spanning digital partner ecosystem enablement, loyalty program execution, microinsurance, airtime and data credit, and top-up engagement campaigns. The company holds enterprise-grade certifications including ISO 27001 (SGS certified), ISO 9001, PCI DSS compliance governance, and GDPR compliance, and has won industry recognition including the 2022 Telecom Review Excellence Award for Best Global Loyalty & Rewards Program and the 2021 Masterclassing Most Effective DTC & Ecommerce Campaign for the TIM MAIS loyalty program with TIM Brasil.

TIMWETECH operates an enterprise B2B go-to-market with no consumer-facing or self-serve channels, relying on direct field sales, executive engagement at telecom industry summits, case-study-driven content marketing, and thought leadership to reach C-level decision makers at mobile operator clients. The company is led by co-founder and CEO Diogo Salvi, with a C-suite including a deputy CEO (Antonio Fouto), CFO (Antonio Manteiga), CTO (Paulo Salgado), CDO (Ivo Conde e Silva), and CMO (Lino Silva), supported by regional leadership including a VP for Greater China and Southeast Asia. Ownership is private and undisclosed, with no venture capital or institutional investors referenced in available sources, suggesting the business has been funded organically over its 21-year operating history.

Name

TIMWETECH

Legal name

TIMWETECH

Website

https://timwetech.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Short description

TIMWETECH is a Lisbon-based, privately held technology company that builds digital service delivery, settlement, payment, and AI credit-scoring platforms for mobile operators and telecom carriers across 80 countries via 30 offices.

Ownership category

akta.pro rank

Product category

Telecom Digital Platforms

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Alternative Payment Methods (APM) Enablement (Wallets, A2A, Local Rails) (FSAGABAJ)

akta.pro secondary industries

Billing, Subscription & Revenue Management Infrastructure (FSAGABAM), Cross-Border FX, Multi-Currency & Treasury for Payments (FSAGABAK)

Keywords

• Digital service delivery
• Telecom fintech platform
• Carrier billing solutions
• Loyalty gamification platform
• Mobile payment gateway

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Services Platforms and Licensing: Licensing and deployment of Digital Service Delivery Platforms (DSDP) to mobile operators globally, enabling digital ecosystem management for partners, OTTs, and new service rollout.
2. Fintech Solutions (Payment Hub & Credit Services): Payment processing, Direct Carrier Billing, e-wallet integration, and AI-driven credit scoring services for telecom operators and mobile wallets.
3. Digital Engagement Solutions (Loyalty & Gamification): Loyalty program design, gamification, and engagement platforms deployed for telecom operators across 80+ countries.
4. Settlement & Reconciliation Automation: Automation services for reconciliation, settlement, dispute management and ERP integration for mobile operator digital ecosystems.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TIMWETECH develops and licenses digital platform software for mobile operators and telecom carriers worldwide. Its core products are the Digital Service Delivery Platform (DSDP), which manages telecom partner ecosystems and OTT integrations, and the Single Settlement Platform (SSP) for automated reconciliation, settlement and ERP integration. The portfolio is extended by AI-based credit scoring for nano/micro lending, a payment hub/gateway unifying Direct Carrier Billing, e-wallets, cash and local debit cards, and a digital engagement suite with behavioral design and gamification for loyalty programs.

Product overview

TIMWETECH is a digital solutions provider with a modular platform architecture serving telecom operators. The core offering consists of the Digital Service Delivery Platform (DSDP), which enables mobile operators to manage digital services and partner ecosystems, and the Single Settlement Platform (SSP) for automated reconciliation and financial operations. These core platforms are complemented by add-on modules including Partner Hub (for managing partner relationships), Credit Services (AI-based credit scoring for underbanked consumers), Payment Solutions/Payment Hub (offering Direct Carrier Billing, E-wallets, Cash Payments, and debit card integration via API), Digital Engagement (with Behavioral Design and Gamification), and Settlement & Reconciliation Automation. The platform ecosystem serves 30+ mobile operators across 80 countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Service Delivery Platform (DSDP) Market-leading digital service delivery platform enabling the new digital ecosystem in more than 30 mobile operators worldwide; facilitates partner onboarding, OTT collaborations, and accelerates time-to-market for new digital services.
• Single Settlement Platform (SSP) Automates reconciliation and settlement processes with partners, minimizing manual errors and supporting treasury and revenue optimization through automated settlement report generation, approval workflows, dispute management, and ERP integration.
• Payment Solutions (Payment Hub & Gateway) Payment hub and gateway providing telecom operators a single API to accept Direct Carrier Billing, e-wallets, cash payments, and local debit cards for monthly contracts and pay-as-you-go top-ups.
• Credit Services / Credit Score (Credit Insight) AI-driven credit scoring and orchestration service enabling Nano and Micro Credit for mobile operators and wallets; delivers real-time alternative credit insights at onboarding using phone numbers to underwrite underbanked, new-to-credit consumers.
• Digital Engagement Digital engagement platform using behavioral design and gamification techniques to help mobile operators worldwide increase customer engagement, loyalty, and ARPU through loyalty programs and gamified campaigns.
• Settlement & Reconciliation Automation Full automation for reconciliation, settlement report generation and approval, dispute management, and ERP integration across all partners of the mobile operator's digital ecosystem.

Quantifiable outcome

• 50% credit loss reduction using AI-based alternative credit scoring
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

One partnership is on record.

• XL AxiatacoreStrategic or Co-development Partner · 9 October 2023TIMWETECH and XL Axiata partnered to deploy TIMWETECH's Digital Service Delivery Platform (DSDP) and Single Settlement Platform (SSP) in a cloud-native deployment. The partnership enables XL Axiata to offer new digital services through seamless OTT collaborations, accelerate time-to-market for new services, automate reconciliation and settlement with partners, and support 5G rollout. The deployment includes migration of existing partners and services to the new platform.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Optiva: Optiva provides BSS, charging, and digital services platforms to mobile and MVNO operators, comparable to TIMWETECH's telecom-specific platform stack for service delivery and billing/reconciliation.
• Netcracker Technology: Netcracker (an NEC subsidiary) provides BSS/OSS, digital ecosystem, and partner management platforms for telecom operators globally, directly competing with TIMWETECH's DSDP and Partner Hub offerings for digital service delivery and partner onboarding at tier-1 MNOs.
• Boku: Boku is a leading Direct Carrier Billing (DCB) and alternative payment network for digital merchants and mobile operators, directly comparable to TIMWETECH's Payment Hub and DCB capabilities for mobile-driven payments.
• Comviva: Comviva (a Tech Mahindra company) provides mobile financial services, digital engagement, and loyalty/vas platforms to telecom operators in emerging markets — closely comparable to TIMWETECH's fintech, gamification, and DCB offerings across MENA, Africa, LATAM, and Asia.
• Openet: Openet offers telecom BSS, real-time charging, and digital service platforms for operators globally, overlapping with TIMWETECH's DSDP and settlement capabilities for service delivery and partner monetization.
• CSG International: CSG provides BSS, revenue management, and partner settlement solutions to telecom operators, directly competing with TIMWETECH's Single Settlement Platform and broader monetization suite for MNO digital ecosystems.
• Amdocs: Amdocs is a leading provider of telecom billing, customer experience, and digital services software, offering comparable partner ecosystem, monetization, and engagement modules to the same MNO customer base that TIMWETECH serves.

Others

• Mobileum: Mobileum provides telecom analytics, roaming, and risk management solutions to operators; it is thematically adjacent as a telecom-focused software vendor serving the same MNO buyer base, though not a direct competitor to TIMWETECH's product set.

Broad incumbents

• Huawei (Carrier Software): Huawei's carrier software business provides BSS, digital engagement, and partner management platforms to MNOs globally, particularly in emerging markets where TIMWETECH is also active, making it a broad incumbent competitor.
• Ericsson (Digital Services): Ericsson's Digital Services BSS/OSS division sells end-to-end telecom software to global MNOs, competing with TIMWETECH at the broader platform level while offering a much wider portfolio including RAN and core network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/28604

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIMWETECH