Carrier Logistics
Carrier Logistics provides the FACTS transportation management system and 20+ integrated modules for LTL and last-mile carriers across North America, monetizing via subscriptions, services, and transaction fees. The company was acquired by STG in April 2026.
- Company typePrivate
- Founded1972
- HeadquartersElmsford, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Carrier Logistics does
Carrier Logistics (CLI) is a privately held US software company founded in 1972 and headquartered in Elmsford, New York, that builds transportation management software for less-than-truckload (LTL) carriers, multi-stop freight operators, and last-mile delivery providers in North America. Its flagship FACTS platform bundles over 20 integrated modules covering dispatch, P&D routing, dock and yard management, linehaul planning, rate engine, billing, A/R, A/P, G/L, EDI, web portal, and mobile workforce, available as cloud-hosted SaaS or on-premise deployment. CLI has layered proprietary AI capabilities on top of this base, including LOC-AI (115+ location categories), CARL automated response logic, AI-driven Bill of Lading extraction, RemittanceAI, A/R Risk Analyzer, and residential delivery appointment automation.
CLI monetizes through annual subscription licenses, multi-year enterprise contracts, professional services for implementation and training, and usage-based transaction fees on EDI, API, and document processing. The go-to-market is sales-led, combining a direct enterprise field sales team with inside sales for mid-market carriers, supported by self-service demos, free trials, an annual user group conference, and a deep partner ecosystem spanning rate engines (SMC³, FFE), routing (PC*MILER, ProMiles), visibility (project44), payments (Stripe), and telematics (Pedigree Technologies). In April 2026, private equity firm STG acquired the company to accelerate development of an agentic AI-native operating system for terminal-based motor carriers, while CLI's existing leadership, team, and product roadmap remain intact under STG ownership.
Carrier Logistics firmographics
Firmographics- Name
- Carrier Logistics
- Legal name
- Carrier Logistics LLC
- Website
- https://carrierlogistics.com
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Carrier Logistics provides the FACTS transportation management system and 20+ integrated modules for LTL and last-mile carriers across North America, monetizing via subscriptions, services, and transaction fees. The company was acquired by STG in April 2026.
- Ownership category
- akta.pro rank
Carrier Logistics industry classification
Industry- Product category
- LTL Transportation Management Software
- NAICS
- Freight Transportation Arrangement (48851), General Warehousing and Storage (49311)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- AI/ML Decision Intelligence & Automated Recommendations (TLAEAKAL)
- akta.pro secondary industry
- Real-Time Operational Visibility & Exception Management (TLAEAKAC)
Keywords
Where Carrier Logistics is headquartered
LocationHeadquarters
- HQ city
- Elmsford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Carrier Logistics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: Annual or multi-year software license subscriptions for FACTS platform access including 20+ integrated modules for LTL carrier operations
- Professional Services: Implementation, training, and consulting services for system deployment and optimization
- Transaction-Based Services: Usage-based billing tied to transaction volumes including EDI processing, API calls, and document handling
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise LTL Carrier |
| Hybrid | Annual | Mid-Market Carrier |
| Other | Multi-year contract | Professional Services |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
Carrier Logistics product offering
Product offeringCore offering
Carrier Logistics sells the FACTS (Freight and Transportation System) transportation management system, a fully integrated platform bundling over 20 modules that manage the lifecycle of each LTL shipment from pickup through final accounting — covering dispatch, P&D routing, dock and yard management, linehaul, billing, invoicing, A/R, A/P, G/L, EDI, and APIs. FACTS is available as cloud-hosted SaaS or on-premise and is augmented by agentic AI capabilities (LOC-AI, CARL, AI BOL Extraction, RemittanceAI, FACTSPay, A/R Risk Analyzer). Revenue is generated through software subscriptions, professional services (training, implementation, consulting), and transaction-based EDI/API usage.
Product overview
Carrier Logistics provides a unified platform-plus-modules architecture built around the FACTS (Freight and Transportation System) core TMS for asset-based LTL carriers and last-mile operations. FACTS bundles over 20 essential modules managing the complete shipment lifecycle from pickup through final accounting, available as cloud-hosted SaaS or on-premise deployment. The operations suite includes Dispatch, P&D Routing, Dock Management System, Linehaul Module, Yard Management System, Broker Module, and FACTSMaps for routing visualization. The financial suite encompasses Rate Engine, Invoicing, A/R, A/P, G/L, and AI-enhanced solutions including FACTSPay for payments, RemittanceAI for receivables, and A/R Risk Analyzer. AI capabilities are delivered through LOC-AI (location intelligence), CARL (automated responses), AI BOL Extraction, and Residential Delivery Automation. Additional modules cover EDI, Web Portal, Mobile-Ware, and Document Imaging. The company also offers training, consultation, and annual User Group Conference services.
Differentiator
Problem solved
Functional benefit
Brands
- FACTS: The flagship transportation management system (TMS) software platform offering over 20 essential modules that manage shipments from pickup through final accounting, using AI, automation and analytics for LTL carriers.
- FACTSPay
- LOC-AI
- CARL
- RemittanceAI
- CLI Dock Management System
- CLI Yard Management System
- Residential Delivery Automation System: Appointment Automation
Products and services
- FACTS (Freight and Transportation System) Core transportation management system (TMS) for asset-based LTL carriers and last-mile operations. A fully-integrated enterprise solution bundling over 20 essential modules that manage the lifecycle of each shipment from pickup through final accounting, available as cloud-hosted SaaS or on-premise deployment.
- Yard Management System Terminal yard operations management system that allows LTL carriers to manage yard operations, dispatch trailer switches to yard personnel, and maintain full visibility of each trailer at the facility. Can be deployed standalone or as part of the FACTS suite.
- FACTSPay Online payment tool integrated with the FACTS TMS platform enabling self-service freight invoice payments for shippers with 24/7 access, powered by Stripe for payment processing.
- Training and Consultation Services Comprehensive training program using a 'Train the Trainers' methodology with on-site and off-site support. Includes work process engineering, project planning, Fit Analysis service, and implementation support for FACTS deployments.
- Pre and Post-Sale Services Installation and conversion services including data migration, online Fit and Tech Support with 24-hour helpline, warranty coverage, software maintenance and upgrades, and expansion/enhancement services.
Quantifiable outcome
- 90% reduction in rate structure creation time
- +2 more outcomes
Companies that use Carrier Logistics
Customer profileNamed customers20 records
Segments3 records
Ideal customer profiles3 records
Carrier Logistics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability11 records
Feature10 records
Carrier Logistics partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- FFE Transportation ServicescoreIntegration of rate engine technology for dynamic pricing and rate management within FACTS platform.
- Pedigree TechnologiescoreStrategic integration partner for LTL freight management capabilities and mobile solutions.
- SMC³corePartnership for managed EDI infrastructure enabling standardized data exchange with carriers and shippers.
- DDC GroupminorBusiness process management partnership for customer implementation and support services.
- Forerunners ConsultingminorSupply chain and transportation advisory services for implementation consulting.
- PC*MILERcoreRouting, mileage, and mapping platform integration for route optimization.
- project44coreAdvanced visibility and tracking platform integration for real-time shipment visibility.
- The Transportation Profitability GroupminorTransportation profitability analysis and consulting services.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Carrier Logistics competitors and assessment
Company assessmentEmerging players
- Aljex Software: Emerging player providing TMS for freight brokers, 3PLs, and asset-based carriers. Aljex's lower-end positioning overlaps with CLI's Broker Module and mid-market carrier offerings, particularly for smaller LTL operations.
Direct peers
- McLeod Software: Direct peer providing transportation management and dispatch software to trucking carriers. McLeod serves asset-based truckload and LTL operations with similar dispatch, billing, and settlement functionality, making it the closest functional competitor to CLI's FACTS platform.
- MercuryGate International: Direct peer providing TMS solutions for shippers, 3PLs, and carriers. MercuryGate's multi-mode TMS competes for the same carrier and 3PL procurement budgets as CLI, particularly in the broker/logistics management module area.
- Kuebix (Trimble): Direct peer TMS for shippers and carriers with multi-mode capabilities. Kuebix targets similar mid-market transportation buyer personas as CLI's FACTS platform, including LTL rating and dispatch workflows.
- TMW Systems (Trimble Transportation): Direct peer offering TMS and fleet management software to trucking carriers. TMW's TMT and Appian platforms serve for-hire and private fleets with comparable dispatch, order entry, and settlement modules competing directly with CLI in the LTL and asset-based carrier market.
Broad incumbents
- Manhattan Associates TMS: Broad incumbent offering TMS within its Manhattan Active supply chain platform. Manhattan targets large shipper 3PLs and omnichannel retailers, creating competitive pressure for CLI when carriers must integrate with Manhattan TMS at shipper-mandated endpoints.
- Blue Yonder (formerly JDA) Transportation Management: Broad incumbent offering AI-driven TMS capabilities within its end-to-end supply chain platform. Blue Yonder's broader suite competes for the same enterprise transportation software budget as CLI's FACTS, particularly among large shippers and 3PLs.
- Oracle Transportation Management: Broad incumbent enterprise TMS within Oracle's supply chain suite. Competes for large shipper and 3PL transportation procurement budgets where carriers are required to integrate with the shipper's TMS — directly threatening CLI's 3PL customers.
- SAP Transportation Management: Broad incumbent TMS module within SAP's ERP-centric supply chain suite. SAP TM competes for the same Fortune 1000 shipper and 3PL procurement budgets that drive carrier-side TMS requirements — affecting CLI's large-3PL customer integration economics.
Others
- SMC³: LTL pricing and rating data provider integrated with CLI's FACTS platform via Rateware. SMC³ is both a partner and adjacent ecosystem player; its data products could be extended into a competing TMS-grade rating engine over time, creating disintermediation risk.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Carrier Logistics social profiles
Digital presenceCarrier Logistics compliance and trust
Trust signalCompliance1 record
Carrier Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carrier Logistics leadership team
Management profileNumber of profiles
Profiles2 records
Carrier Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carrier Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carrier Logistics
What does Carrier Logistics do?
Carrier Logistics sells the FACTS (Freight and Transportation System) transportation management system, a fully integrated platform bundling over 20 modules that manage the lifecycle of each LTL shipment from pickup through final accounting — covering dispatch, P&D routing, dock and yard management, linehaul, billing, invoicing, A/R, A/P, G/L, EDI, and APIs. FACTS is available as cloud-hosted SaaS or on-premise and is augmented by agentic AI capabilities (LOC-AI, CARL, AI BOL Extraction, RemittanceAI, FACTSPay, A/R Risk Analyzer). Revenue is generated through software subscriptions, professional services (training, implementation, consulting), and transaction-based EDI/API usage.
Is Carrier Logistics a public or private company?
Carrier Logistics is a private company. It is classified as private equity controlled and is currently operating.
When was Carrier Logistics founded?
Carrier Logistics was founded in 1972. It employs 11 to 50 people.
Where is Carrier Logistics based?
Carrier Logistics is headquartered in Elmsford, United States, in the North America region.
How does Carrier Logistics make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services and transaction-Based Services.
Who are Carrier Logistics's main competitors?
Aljex Software is listed as an emerging player. Direct peers are McLeod Software, MercuryGate International, Kuebix (Trimble) and TMW Systems (Trimble Transportation). Broad incumbents are Manhattan Associates TMS, Blue Yonder (formerly JDA) Transportation Management, Oracle Transportation Management and SAP Transportation Management. SMC³ is listed as an others.
Does Carrier Logistics have an API?
No public API is recorded for Carrier Logistics.
What industry is Carrier Logistics in?
Carrier Logistics's product category is LTL Transportation Management Software. Its primary akta.pro industry code is TLAEAKAL, AI/ML Decision Intelligence & Automated Recommendations, with a secondary code of TLAEAKAC, Real-Time Operational Visibility & Exception Management. Its NAICS code is 48851 and its SIC code is 4731.