What Enjoy does

Enjoy is a privately held casino and integrated resort operator headquartered in Chile, active across Chile, Uruguay, and Brazil. The company runs eight gaming-resort properties in Chile (Santiago, Coquimbo, Viña del Mar, San Antonio, Antofagasta, Los Ángeles, Pucón, and Chiloé) plus Punta del Este in Uruguay, and operates a separate Brazil contact channel. Its flagship Enjoy Santiago, located in the Aconcagua Valley, is described as one of the most modern casinos in Latin America, featuring giant screens and modern lighting and sound systems. The company is regulated by the Superintendencia de Casinos (SCJ) in Chile and displays SCJ certification badges on its website.

The business combines four revenue streams under one brand: casino gaming operations, hotel accommodations, live entertainment and shows, and food and beverage (including the Santerra Buffet). Distribution is direct-to-consumer via physical properties and a website-based reservation system. The Enjoy Club loyalty program operates five tiers (Silver, Gold, Platinum, Diamond, Seven Stars) that accumulate and redeem points across casino, hotel, dining, and entertainment, functioning as the company's primary customer retention mechanism. Sub-brands include Enjoy Win (an online gaming platform operated under Enjoy Casino) and the Enjoy Poker Series (a poker tournament circuit hosted at Enjoy properties).

The go-to-market is multi-channel: website reservations (bottom-of-funnel), live events and shows (top-of-funnel), promotions and special offers (mid-funnel), and the loyalty program (post-sale). Pricing is not publicly disclosed; hotel rates and entertainment tickets appear to be quote-based or web-reserved. No public financials, funding history, headcount, or management team information were available in the input data, limiting visibility into scale and corporate structure.

Name

Enjoy

Legal name

Enjoy

Website

https://enjoy.cl

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Enjoy is a privately held Chilean casino and integrated resort operator running eight gaming-resort properties across Chile plus Punta del Este in Uruguay, offering casino gaming, hotel accommodations, live entertainment, dining, and an Enjoy Club loyalty program to leisure and gaming consumers.

Ownership category

akta.pro rank

Product category

Casino & Resort Hospitality

NAICS

Casino Hotels (721120), Casino Hotels (72112), Casinos (except Casino Hotels) (71321)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Integrated Casino Resorts (Casino + Hotel/Entertainment) (MPAEAAAA)

akta.pro secondary industries

Integrated Casino Resorts (THAGAJAA), Destination Casino Hotels (THAGAJAC), All-Suite & Extended-Stay Casino Hotels (THAGAJAJ), Luxury Casino Hotels (THAGAJAI), Casino All-Inclusive Resorts (THAGAKAI)

Keywords

• Casino gaming operations
• Integrated resort hospitality
• Hotel accommodations
• Live entertainment venues
• Loyalty program management

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Casino/Gaming Operations: Gaming operations including casino de juegos with technologically advanced facilities featuring giant screens and modern lighting/sound systems. One of the most modern casinos in Latin America.
2. Hotel Accommodations: Hotel services across 8+ properties in Chile and Uruguay, including Enjoy Santiago, Enjoy Pucón, Hotel Enjoy Pucón, and Enjoy Punta del Este.
3. Entertainment/Show Tickets: Live entertainment events and shows including concerts, tributes, and performances at various venues. Ticket sales for shows like Tributo Alejandra Guzmán, Los Jaivas, and others.
4. Food & Beverage: Restaurant and dining services including Buffet Santerra, promotions like CUBETAZO (gin, pisco, beer), Ceviche Salmón, and other culinary offerings.
5. Loyalty Program: Enjoy Club membership program with tiered levels (Silver, Gold, Platinum, Diamond, Seven Stars) allowing members to accumulate and redeem points for benefits.

Distribution channels3 records

Marketing channels4 records

Core offering

Enjoy operates integrated casino and hotel resort destinations across Chile and Uruguay, combining casino gaming operations with hotel accommodations, live entertainment shows, restaurants and buffets, and a tiered loyalty program (Enjoy Club). Its properties function as full-service entertainment resorts where guests can gamble, stay overnight, attend concerts and tribute shows, dine at venues like Santerra Buffet, and accumulate loyalty points redeemable across the network.

Product overview

Enjoy is a casino and resort hospitality company operating multiple properties across Chile, Uruguay, and Brazil. The company offers a unified platform of casino gaming and hotel resort experiences, with properties in Santiago, Coquimbo, Viña del Mar, San Antonio, Antofagasta, Los Ángeles, Pucón, Chiloé, and Punta del Este. The core offering consists of casino gaming facilities featuring modern technological ambiance, complemented by hotel accommodations, live entertainment shows, and dining services. The Enjoy Club loyalty program provides tiered membership benefits across all properties. Additional brands include Enjoy Win (online gaming), Enjoy Poker Series (poker tournaments), and restaurant services like Santerra Buffet. The company operates under the "By Enjoy Casino" and "Hotel By Enjoy" sub-brands.

Differentiator

Problem solved

Functional benefit

Brands

• Enjoy Club: Loyalty program for Enjoy customers, offering points accumulation and redemption benefits across all Enjoy properties.
• Enjoy Win
• Enjoy Poker Series

Products and services

• Enjoy Santiago

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dreams (Sun Dreams): Chile's largest integrated casino resort operator with multiple properties across Chile, Peru, Argentina, Colombia and Panama. Direct competitor to Enjoy in the Chilean integrated casino resort segment with overlapping product, customer base and regulatory exposure.
• Marina del Sol: Chilean casino and entertainment operator with integrated casino-resort properties in the Biobío and Maule regions. Directly comparable to Enjoy's regional Chilean properties on product offering (casino + hotel + entertainment) and target customer.
• Sun Monticello: Integrated casino resort located in Mostazal, Chile. Comparable to Enjoy's destination casino properties on gaming, hotel, dining and entertainment offering under a single regional brand.
• Codere: Spanish multinational gaming operator with a substantial Latin American footprint (Argentina, Mexico, Colombia, Panama). Comparable to Enjoy on integrated gaming and entertainment operations across multiple LatAm jurisdictions.
• Cirsa: Spanish gaming and entertainment operator with extensive Latin American presence in casinos, slots halls, sports betting and online. Closely comparable to Enjoy on multi-jurisdiction integrated gaming operations and customer offering.
• Enjoy (note: same company — see others): Placeholder removed in favor of distinct peers; see Dreams, Marina del Sol, Sun Monticello, Codere and Cirsa for direct LatAm gaming operators.

Regional players

• Baluma: Chilean regional casino operator focused on smaller markets outside Santiago. Comparable to Enjoy's secondary Chilean properties on core casino and gaming floor operations, though without the same destination resort scale.

Broad incumbents

• MGM Resorts International: Global integrated resort incumbent operating large-scale casino-hotels in Las Vegas, Macau and beyond. Comparable to Enjoy on integrated casino-hotel-entertainment business model, but operates at far greater scale and brand breadth.
• Caesars Entertainment: Major US integrated resort operator with a large loyalty program (Caesars Rewards) directly analogous to Enjoy Club. Comparable on integrated entertainment, lodging and loyalty-driven gaming economics, though serving a different geography.
• Melco Resorts & Entertainment: Asia-Pacific integrated casino resort operator (City of Dreams, Studio City). Comparable to Enjoy on premium destination resort positioning, casino-hotel-entertainment bundling and tiered loyalty economics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/enjoycasinos

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Enjoy