What Nervecentre Software does

Nervecentre Software Ltd, founded in 2010 by Paul Volkaerts and headquartered in Wokingham, United Kingdom, builds a cloud-native, multi-tenant SaaS Electronic Patient Record (EPR) platform for NHS acute trusts. Its product suite centres on the Nervecentre EPR — a real-time patient record accessible on desktop, tablet and mobile devices — and is complemented by integrated modules: Electronic Prescribing and Medicines Administration (EPMA) with closed-loop barcode scanning, the Patientcentre patient engagement module (with native iOS and Android apps), and a Patient Administration System (PAS) that was the first entirely new PAS deployed in the NHS this century (live at University Hospitals of Leicester in 2025). The platform supports regional cross-trust data sharing, with seven East Midlands trusts plus trusts in Yorkshire, Sussex, Liverpool and Wales operating on the same shared cloud instance, and is differentiated by zero-downtime upgrades, sub-second real-time data streaming, and an ISO 27001 / ISO 9001 certified security and quality posture.

The company sells exclusively through direct enterprise sales to NHS trusts via competitive tender processes backed by NHS England funding, structured as multi-year SaaS subscriptions (typically 10 years) with associated implementation and ongoing support services. Pricing is contract-based and tied to trust size and scope; the publicly disclosed Liverpool University Hospitals contract is valued at £53 million over 10 years (approximately £5.3M annually). With 15 NHS trusts committed and 8 live with 11,000+ staff using the platform daily, Nervecentre is positioning itself as the UK's second-largest EPR provider by hospital beds covered. Revenue mechanics are concentrated in a single buyer segment (UK NHS public-sector acute providers), with no disclosed private hospital, international, or non-acute customers, making UK NHS spending cycles the dominant commercial driver.

Name

Nervecentre Software

Legal name

Nervecentre Software Ltd

Website

https://nervecentresoftware.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Nervecentre Software builds a cloud-native SaaS Electronic Patient Record platform for UK NHS acute trusts, with integrated EPMA, Patientcentre patient engagement, and PAS modules, selling via long-term direct enterprise contracts.

Ownership category

akta.pro rank

Product category

Healthcare Electronic Patient Records (EPR)

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)

Keywords

• Electronic patient records
• Healthcare software platforms
• Electronic prescribing systems
• Clinical decision support
• Hospital digital transformation

Headquarters

HQ city

Wokingham

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS EPR Platform Subscription: Multi-year SaaS subscription contracts with NHS trusts for EPR platform access, typically 10-year contract terms. Revenue generated through platform fees based on trust size and scope.
2. Professional Services: Implementation, configuration, training, and ongoing support services for NHS trust deployments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Nervecentre Software provides a cloud-native, multi-tenant SaaS Electronic Patient Record (EPR) platform used by UK NHS acute trusts and Welsh health boards for digital transformation. The platform combines a real-time patient record with modules for electronic prescribing and medicines administration (EPMA), patient administration (PAS), and patient engagement (Patientcentre), delivering mobile-first access for clinicians at the bedside and seamless data sharing across organisational boundaries.

Product overview

Nervecentre Software offers a next-generation Electronic Patient Record (EPR) platform delivered as a cloud-native SaaS solution. The core platform is complemented by integrated modules including EPMA (Electronic Prescribing and Medicines Administration) for medication safety with closed-loop barcode administration, Patientcentre for patient engagement with native mobile apps, and a Patient Administration System (PAS). The platform enables real-time data sharing across NHS trusts, supports mobile/tablet access at the bedside, and provides clinical decision support tools including sepsis detection and anomaly alerts. Seven NHS trusts across the East Midlands collaborate on the same platform, and the company is positioned to become the UK's second largest EPR provider.

Differentiator

Problem solved

Functional benefit

Brands

• Patientcentre: Patient engagement platform that's part of the EPR, not integrated with it. Includes feature-rich patient apps for iOS and Android, enabling patients to interact with clinicians, book appointments, and access their health records.

Products and services

• Nervecentre EPR (Electronic Patient Record) Cloud-native, multi-tenant SaaS Electronic Patient Record platform providing real-time access to patient records across NHS trusts on mobile, tablet, and desktop devices, enabling collaborative care and seamless record sharing between providers.
• EPMA (Electronic Prescribing and Medicines Administration) Mobile closed-loop e-prescribing solution that reduces medication errors and enhances clinical decision support; validates prescriptions against allergies and drug-drug interactions and supports bedside barcode scanning for medication administration to NHS clinicians and pharmacy teams.
• Patientcentre Patient engagement module embedded within EPR workflows that enables patients to interact with clinicians, book appointments, record observations, receive results and surveys, and communicate securely with care teams via native iOS and Android apps.
• PAS (Patient Administration System) Modern Patient Administration System integrated into the EPR platform that replaces legacy technology to manage patient registrations, appointment booking, demographics, scheduling, and administrative workflows for NHS trusts.
• EPR as a Service SaaS delivery model for the Nervecentre EPR platform providing zero planned downtime upgrades, sub-second real-time data streaming, device-agnostic access, and ultra-scalable multi-tenant architecture supporting regional NHS transformation programmes.

Quantifiable outcome

• 22% reduction in non-administered doses for critical medicines
• +5 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Digital Health NetworksminorGTM or Marketing Partner · 22 May 2026Nervecentre is a sponsor of Digital Health Networks alongside Optum and Better. The network serves as a professional community for over 6,500 NHS IT leaders advancing digital healthcare transformation. Sponsors support community engagement activities and Summer Schools 2026 event.
• SciontecminorOthers · 29 April 2026Sciontec manages The Spine building in Liverpool where Nervecentre opened its operations office. Nervecentre is the first regional hub tenant at the Sciontec AI workspace, supporting the city's growing reputation in digital health and innovation.
• DeenovacoreTechnology or Integration · 15 January 2026Partnership for automated medication dispensing combining Nervecentre EPMA with Deenova's unit-dose administration technology. Implemented in 10 wards at University Hospitals of Leicester and Nottingham, with 40 more to follow. Reduces medication errors, frees clinical time, and cuts medicine costs.
• Digital Health and Care Wales (DHCW)coreStrategic or Co-development Partner · 3 September 2024National Digital Medicines programme partner for Wales. DHCW manages the all-Wales EPMA framework, supporting health boards including Cardiff and Vale and Cwm Taf Morgannwg to implement electronic prescribing. Welsh Government funding supports deployments.

Scale indicators7 records

Recent moves7 records

Expansion highlights3 records

Broad incumbents

• Epic Systems: Dominant US-based EPR/EHR vendor and the primary global incumbent competing for UK NHS acute trust EPR procurements. Directly comparable as a full-breadth EPR suite, though focused on very large integrated delivery networks and traditionally less mobile-native than Nervecentre.
• Oracle Health (formerly Cerner): Global EPR incumbent (Millennium) actively deployed across NHS trusts. Comparable as the second major full-suite EPR competitor pursuing UK replacement and digital-transformation tenders, with broader portfolio but less modern mobile-first UX than Nervecentre.
• Dedalus: European health-IT vendor with a large installed base of EPR/clinical solutions across the NHS (e.g., Lorenzo). Comparable as a multi-module EPR incumbent with comparable target customers, though generally older architecture.
• MEDITECH: Long-established global EHR vendor with UK deployments (e.g., Medway EPR at several trusts). Comparable as a full-scope inpatient EHR incumbent competing for the same NHS acute replacement market.
• DXC Technology (Healthcare): Provides Lorenzo EPR (and related services) to NHS trusts; broader IT services wrapper around a clinical platform. Comparable as a competitor with established NHS trust footprint, primarily via Lorenzo and shared-care products.

Direct peers

• System C Healthcare: UK-based EPR and patient administration system provider competing head-to-head for NHS acute trust contracts (e.g., Greater Manchester). Most direct UK-comparable rival with similar PAS and clinical modules targeting the same tender pool.
• IMS MAXIMS: UK EPR vendor supplying acute NHS trusts with PAS/EPR capability. Directly comparable in scope and customer type, with overlapping pursuit of legacy-replacement procurements at NHS England-funded trusts.
• TPP (The Phoenix Partnership): UK health software provider best known for SystmOne in primary care, expanding into acute and shared-care settings. Comparable as a UK-native health-IT vendor competing for shared regional/cross-organisational NHS contracts.

Emerging players

• Better (Better Solutions): Health-platform vendor providing electronic patient record and data integration across NHS trusts in England. Comparable as a newer, modular EPR/longitudinal-record vendor pursuing regional NHS transformation, often as a partner alongside larger incumbents.

Others

• Microsoft Cloud for Healthcare: Cloud platform and data services layer used by NHS trusts for EPR-adjacent workloads and analytics. Comparable as underlying technology partner / ecosystem enabler rather than direct EPR competitor, but increasingly relevant as a foil or complement to Nervecentre's cloud-native stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NervecentreHQ
• LinkedInlinkedin.com/company/nervecentre-software-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nervecentre Software