Andys Frozen Custard
Andy's Frozen Custard is a privately held, family-owned quick-service franchise operating 180+ freestanding drive-thru frozen custard restaurants across 15 U.S. states, founded in 1986 and headquartered in Springfield, Missouri. It serves individual consumers and families through fresh custard, concretes, sundaes, take-home products, gift cards, merchandise, and event catering.
- Company typePrivate
- Founded1986
- HeadquartersSpringfield, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Andys Frozen Custard does
Andy's Frozen Custard is a privately held, family-owned quick-service restaurant franchise founded on March 19, 1986 by John and Carol Kuntz in Osage Beach, Missouri, and now operated by their son Andy Kuntz and his wife Dana Kuntz from its headquarters at 211 East Water Street, Springfield, Missouri. The company operates 180+ freestanding frozen custard storefronts across 15 U.S. states, claiming the title of the largest dessert-only franchise in the world. Its core product is frozen custard — distinguished from ice cream by higher butterfat content, slower-churned preparation that minimizes air incorporation, and serving at 18-20°F rather than 0°F — produced fresh on-site every 45-60 minutes and served within one hour. The menu spans concretes (blended custard with mix-ins), jackhammers (concretes with a filled center), sundaes, splits, malts and shakes, floats, sodas, Yummy Lattes, plus seasonal specialties, hand-dipped caramel apples, and the Andy's Anywhere take-home line of FreezCrete cups, pints, and quarts.
The business generates revenue through four streams: (1) point-of-sale sales of frozen custard treats at owned and franchise locations; (2) franchise fees and royalties from a growing licensee network; (3) gift cards and eGift cards via the Buyatab platform, including bulk corporate gift cards; and (4) branded merchandise sold online. Customer engagement is driven by the #FANdys loyalty program (powered by Punchh/Paytronix), a mobile app on iOS and Android, regional radio jingle campaigns tailored to 12+ markets, an active social media presence on Facebook, Instagram, and YouTube, and a 2026 40th anniversary roadshow tour. The customer base is mass-market individuals and families, with a secondary B2B vector in bulk gift cards and event catering. No external institutional capital, no AI/ML capabilities, and no disclosed revenue are documented.
Andys Frozen Custard firmographics
Firmographics- Name
- Andys Frozen Custard
- Legal name
- Andy's Frozen Custard
- Website
- https://eatandys.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Andy's Frozen Custard is a privately held, family-owned quick-service franchise operating 180+ freestanding drive-thru frozen custard restaurants across 15 U.S. states, founded in 1986 and headquartered in Springfield, Missouri. It serves individual consumers and families through fresh custard, concretes, sundaes, take-home products, gift cards, merchandise, and event catering.
- Ownership category
- akta.pro rank
Andys Frozen Custard industry classification
Industry- Product category
- Quick-Service Frozen Custard Restaurants
- NAICS
- Ice Cream and Frozen Dessert Manufacturing (311520)
- SIC
- Retail-Eating & Drinking Places (5810), Ice Cream & Frozen Desserts (2024)
- akta.pro primary industry
- Soft-Serve & Custard Stands (THAFAGAC)
- akta.pro secondary industry
- Frozen Custard Manufacturing (AFAHAEAF)
Keywords
Where Andys Frozen Custard is headquartered
LocationHeadquarters
- HQ city
- Springfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Andys Frozen Custard business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Frozen Custard Treats: One-time purchases of frozen custard products including concretes, sundaes, splits, malts, shakes, cones, and seasonal specialties. Products are priced individually at point of sale in physical locations.
- Gift Cards and eGift Cards: Sale of physical gift cards and digital eGift cards with no expiration fees. Gift card balances carry forward and can be redeemed for treats at any location.
- Merchandise: Online sales of branded merchandise including apparel, hats, accessories, and promotional items through the Andy%27s Frozen Custard merch store.
- Franchise Fees and Royalties: Revenue generated from franchise operators through initial fees and ongoing royalties based on franchise performance.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels9 records
Andys Frozen Custard product offering
Product offeringCore offering
Andy's Frozen Custard is a quick-service frozen custard restaurant brand that sells made-fresh-every-45-60-minutes frozen custard treats through more than 180 freestanding drive-thru and walk-up storefronts across 15 U.S. states. The menu centers on concretes, jackhammers, sundaes, splits, malts, shakes, sodas, floats, lattes, and cups/cones, complemented by take-home Andy's Anywhere packs, seasonal limited-time treats, caramel apples, gift cards, a loyalty program, and branded merchandise. Revenue is also derived from franchising the concept to independent operators.
Product overview
Andy's Frozen Custard is a frozen dessert quick-service restaurant offering a unified menu of frozen custard treats. The core product line includes frozen custard in vanilla or chocolate, which serves as the foundation for all offerings. Concretes (blended treats) and Jackhammers (concretes with a filled center) represent the specialty signature items, while Sundaes and Splits provide traditional cup-based presentations. The malts, shakes, Yummy Sodas, floats, and Yummy Lattes constitute the beverage-oriented frozen drink category. Andy's Anywhere enables take-home consumption through Pick 6, Quart Combos, and pint/quart packaging. Seasonal offerings like Blackberry Cobbler, Lemon Bar Concrete, Strawberry Shortcake Sundae, and Caramel Apples rotate throughout the year. The business also operates adjacent products including a loyalty program (#FANdys), gift cards (physical and eGift), and an online merchandise store.
Differentiator
Problem solved
Functional benefit
Products and services
- Concretes Frozen custard blended with various toppings and mix-ins, including signature creations like Boot Daddy, Triple Chocolate, Ooey Gooey, Butter Pecan, Mint Chip, Jitterbug, Strawberry and Oreo, and Cherry Bash. Sold as a single-serve treat at Andy's locations.
- Jackhammers Concretes with a center filled with hot fudge or other toppings of choice, with signature items like James Brownie Funky Jackhammer and Rico Suave Jackhammer. Sold as a single-serve premium treat.
- Sundaes Frozen custard served in a cup with various toppings including the Ozark Turtle, Tin Roof, Original Straw-Ana, Hot Fudge with Pecans, and Stolen Brownie Sundae.
- Splits Frozen custard served on a split banana, including Andy's Banana Split and Andy's Turtle Split, with strawberries, marshmallow crème, crushed nuts, hot fudge, crème caramel, and roasted pecans.
- Malts and Shakes Frozen custard blended with malt powder or various toppings, including Birthday Shake, Choco Express Shake, Strawberry Oreo Cookie Shake, and Double Double Malt.
- Yummy Sodas and Floats Frozen custard combined with sodas and syrups, including Root Beer Float, Coke Float, Cream Soda Float, and old-fashioned sodas in chocolate, strawberry, raspberry, and key lime flavors, plus specialty Yummy Sodas.
- Yummy Lattes Espresso-based frozen drinks blended with frozen custard, available in Chocolate Caramel, Chocolate Fudge, Vanilla Caramel, and Vanilla Fudge varieties.
- Cups and Cones Simple frozen custard servings in cake, waffle, or sugar cones, or in cups, available in vanilla or chocolate flavors.
- Andy's Anywhere Take-home frozen custard products including Pick 6 (six half-pint FreezCrete cups), Quart Combos, Quarts and Pints, and Specialty Pints such as Mint Chocolate Chip, Bordeaux Cherry Chip, Hot Fudge Brownie, Butter Pecan, and Chocolate Chocolate Chip Cookie Dough for at-home consumption.
- Andy's Caramel Apples Hand-dipped caramel apples made with Granny Smith apples and hand-crafted caramel from copper kettles, rolled in either American Native Pecans from Missouri or Reese's Pieces, in Classic Caramel, Reese's Pieces, and Pecan varieties.
- Seasonal Treats Limited-time frozen custard offerings that rotate throughout the year, including Blackberry Cobbler Concrete and Sundae, Lemon Bar Concrete, and Strawberry Shortcake Sundae made with Grandma Elaine's shortcake recipe.
- Andy's Gift Cards Physical gift cards mailed to recipients and eGift cards delivered via email with customizable designs; bulk business gift cards available for corporate employee rewards and B2B gifting.
- #FANdys Loyalty Program Customer loyalty program (1 point per $2 spent; $5 reward per 50 points; free small one-topping concrete for new members; free birthday cone; free iced tea on Tuesdays with $5 minimum purchase; double points on seasonal treats, medium/large concretes and jackhammers, large sundaes, and Andy's Anywhere items; referral rewards). Operates through the Andy's Frozen Custard mobile app and online Punchh-powered account.
- Andy's Branded Merchandise Branded merchandise including apparel (t-shirts, sweatshirts, hoodies), hats, kids' clothing, accessories, and pet items sold online through the Andy's Frozen Custard merch store with standard and express shipping options.
- Andy's Frozen Custard Franchise Franchise offering that lets independent operators open Andy's Frozen Custard locations across the U.S., supported by the brand's systems, products, and marketing. Generates franchise fees and ongoing royalties for Andy's; the self-described largest dessert-only franchise in the world.
Companies that use Andys Frozen Custard
Customer profileSegments2 records
Ideal customer profiles2 records
Andys Frozen Custard technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature4 records
Andys Frozen Custard partnerships and signals
Strategic signalScale indicators4 records
Recent moves8 records
Expansion highlights6 records
Andys Frozen Custard competitors and assessment
Company assessmentDirect peers
- Culver's: Midwest-rooted QSR chain best known for ButterBurgers and frozen custard, including its own concrete-style 'Culver's Concrete Mixers.' Closest direct peer to Andy's in frozen custard QSR format, drive-thru model, and core geographic overlap.
- Freddy's Frozen Custard & Steakburgers: Fast-growing QSR franchise built on frozen custard alongside steakburgers and hot dogs. Highly comparable business model, drive-thru format, and Midwest origins, competing for similar franchisees and trade areas.
- Cold Stone Creamery: National premium ice cream franchise specializing in mix-in creations ('Like It,' 'Love It,' 'Gotta Have It'). Closely analogous premium dessert QSR model with similar customization value proposition.
- Marble Slab Creamery: Premium hand-mixed ice cream franchise with on-stone customization. Direct competitor in the premium dessert QSR category with comparable signature product (mix-ins) vs. Andy's concretes/jackhammers.
- Carvel: Long-standing East Coast ice cream and frozen cake chain with soft-serve and novelty products. Comparable franchised frozen dessert QSR footprint with similar family/heritage brand positioning.
Broad incumbents
- Dairy Queen: Iconic multi-thousand-unit frozen dessert and QSR chain serving Blizzard treats, cones, and meals. Largest competitor by scale, though broader menu (burgers, chicken) dilutes dessert specialization relative to Andy's pure-play positioning.
- Baskin-Robbins: World's largest specialty ice cream chain with 31 flavors and broad grocery-packaged presence. Competes for the same treat occasion though most locations are counter-service inside shared footprints rather than drive-thru QSR.
- Häagen-Dazs Shops: Premium super-premium ice cream brand with owned/operated and franchised café locations. Overlaps with Andy's on premium dessert positioning and treats occasion, though positioned as sit-down café versus Andy's drive-thru QSR.
Regional players
- Braum's Ice Cream and Dairy Stores: Vertically integrated dairy and ice cream QSR concentrated in the South-Central U.S. Combines its own dairy farms with ice cream parlors and burgers — directly comparable in frozen dessert format, though more limited geographically.
- Graeter's: Cincinnati-based premium ice cream maker with scoop shops, grocery pint distribution, and mail-order. Comparable in premium, craft, family-heritage positioning but smaller and concentrated in the Midwest.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Andys Frozen Custard social profiles
Digital presenceAndys Frozen Custard financial estimates
Financial estimateRevenue estimate
Valuation estimate
Andys Frozen Custard leadership team
Management profileNumber of profiles
Profiles2 records
Andys Frozen Custard funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Andys Frozen Custard M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Andys Frozen Custard
What does Andys Frozen Custard do?
Andy's Frozen Custard is a quick-service frozen custard restaurant brand that sells made-fresh-every-45-60-minutes frozen custard treats through more than 180 freestanding drive-thru and walk-up storefronts across 15 U.S. states. The menu centers on concretes, jackhammers, sundaes, splits, malts, shakes, sodas, floats, lattes, and cups/cones, complemented by take-home Andy's Anywhere packs, seasonal limited-time treats, caramel apples, gift cards, a loyalty program, and branded merchandise. Revenue is also derived from franchising the concept to independent operators.
Is Andys Frozen Custard a public or private company?
Andys Frozen Custard is a private company. It is classified as family owned and is currently operating.
When was Andys Frozen Custard founded?
Andys Frozen Custard was founded in 1986. It employs 1,001 to 5,000 people.
Where is Andys Frozen Custard based?
Andys Frozen Custard is headquartered in Springfield, United States, in the North America region.
How does Andys Frozen Custard make money?
Four revenue lines are on record. Frozen Custard Treats are the primary driver. The others are gift Cards and eGift Cards, merchandise and franchise Fees and Royalties.
Who are Andys Frozen Custard's main competitors?
Direct peers on record are Culver's, Freddy's Frozen Custard & Steakburgers, Cold Stone Creamery, Marble Slab Creamery and Carvel. Broad incumbents are Dairy Queen, Baskin-Robbins and Häagen-Dazs Shops. Regional players are Braum's Ice Cream and Dairy Stores and Graeter's.
Does Andys Frozen Custard have an API?
No public API is recorded for Andys Frozen Custard.
What industry is Andys Frozen Custard in?
Andys Frozen Custard's product category is Quick-Service Frozen Custard Restaurants. Its primary akta.pro industry code is THAFAGAC, Soft-Serve & Custard Stands, with a secondary code of AFAHAEAF, Frozen Custard Manufacturing. Its NAICS code is 311520 and its SIC code is 5810.