DUBZ

What DUBZ does

DUBZ is an aviation technology and services company founded in 2016 (operational in Dubai since 2018) that enables off-airport baggage handling and doorstep check-in solutions for airlines, airports, ground handlers, and the hospitality sector. Its two flagship customer-facing services are Home Check-in — which brings check-in, baggage tag printing, baggage collection, and seat selection to the passenger's door — and Land & Leave, which bypasses baggage claim on arrival by delivering bags directly to the traveller.

Name

DUBZ

Legal name

DUBZ, Inc.

Website

https://dubz.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

DUBZ (founded 2016, Dubai-headquartered) provides off-airport baggage handling and doorstep check-in technology for airlines, airports, and ground handlers via a cloud-based, API-first platform encompassing Home Check-in and Land & Leave services across the Middle East and Europe.

Ownership category

akta.pro rank

Product category

Airport Technology Solutions

NAICS

Local Messengers and Local Delivery (4922), Airport Operations (48811)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Airline technology platforms
• Off-airport baggage services
• Aviation mobility software
• Baggage handling systems
• Airport operations technology

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Technology Licensing: Licensing cutting-edge technology solutions for off-airport services, allowing clients to integrate DUBZ systems into their operations while maintaining full control.
2. Build-Operate-Transfer (BOT): DUBZ designs, implements, and optimizes off-airport service models, ensuring operational excellence before transitioning ownership to the client for long-term success.
3. Complete Outsource: End-to-end outsourcing covering technology, operations, and commercial management, enabling clients to focus on growth while DUBZ handles complexities of off-airport services.
4. Passenger Service Fees: Revenue generated from passenger-facing services including doorstep check-in, baggage collection, and land & leave deliveries. Pricing defined to deliver Customer Value Proposition with focus on variable costs and gross margins.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

DUBZ delivers off-airport baggage services — primarily Home Check-in (bag collection from home/hotel and check-in at airport) and Land & Leave (bag drop at point of origin with check-in completion at curbside) — enabled by a proprietary distributed aviation mobility platform. The platform integrates passenger booking, back-office admin, crew-side mobile applications, sort/yard workflow, and an AI chatbot, and is offered to airlines, airports, ground handlers, and hotels under Technology Licensing, Build-Operate-Transfer (BOT), and Complete Outsource engagement models.

Product overview

DUBZ offers a unified distributed aviation mobility platform with multiple integrated modules (DUBZ Hub, DUBZ Booking Platform, DUBZ Admin Panel, DUBZ Captain App, DUBZ Workflow System, DUBZ Sort App, and DUBZ AI-Chatbot) that work together to enable off-airport check-in and baggage delivery services for airlines, airports, and ground handlers. The platform is complemented by Home Check-in and Land & Leave service offerings, delivered through Technology Licensing, Build-Operate-Transfer, or Complete Outsource commercial models.

Differentiator

Problem solved

Functional benefit

Brands

• DUBZ Booking Platform: Intuitive, secure, and customizable platform for scheduling baggage collection and on-site pick-up services.
• DUBZ Hub
• DUBZ Admin Panel
• DUBZ Captain App
• DUBZ Workflow System
• DUBZ Sort App
• DUBZ AI-Chatbot

Products and services

• Home Check-in Service Off-airport baggage service in which DUBZ collects passenger bags from home or hotel, transports them through secure handling, and checks them in at the airport on the traveler's behalf; sold to airlines and airports and used by airline passengers.
• Land & Leave Service Off-airport baggage service that lets travelers drop bags at a designated curbside or partner location with check-in completed on their behalf, freeing them from terminal queues; sold via airline and airport partners and used by airline passengers.
• Technology Licensing Engagement model in which DUBZ licenses its proprietary distributed aviation mobility platform to airlines, airports, and ground handlers for white-label deployment under their own brand.
• Build-Operate-Transfer (BOT) Engagement model in which DUBZ designs, builds, and operates an off-airport baggage service on behalf of an airline or airport, then transfers the operation to the partner after a defined period.
• Complete Outsource Engagement model in which DUBZ takes full operational ownership of the off-airport baggage function for an airline or airport on an ongoing basis, running crews, software, and partner integrations under DUBZ.
• DUBZ Aviation Mobility Platform Proprietary, distributed cloud-based aviation mobility platform unifying passenger booking, back-office administration, crew-side mobile applications, sort/yard workflow, and an AI chatbot; sold as a white-label technology stack to airlines, airports, ground handlers, and hotels.

Quantifiable outcome

• 500K+ passengers served since launch
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• EmiratescoreChannel Partner/ Reseller/ DistributorMajor airline partnership providing Home Check-In and Land & Leave services. Emirates passengers can access DUBZ's off-airport baggage services including doorstep check-in and baggage delivery.
• flydubaicoreChannel Partner/ Reseller/ DistributorPartnership providing Home Check-In and Land & Leave services for flydubai passengers. Enables remote check-in and baggage collection from passenger locations.
• SaudiacoreChannel Partner/ Reseller/ DistributorPartnership providing Home Check-In and Land & Leave services for Saudia passengers, extending DUBZ services to Saudi Arabia.
• flynasminorChannel Partner/ Reseller/ DistributorAirline partnership for off-airport check-in services with flynas passengers.
• dnatacoreStrategic or Co-development PartnerGround handling company partnership for operational integration. dnata is one of the world's largest air services companies providing ground handling, travel, and cargo services.
• AENAcoreStrategic or Co-development PartnerPartnership with AENA, one of the largest airport operators globally managing airports in Spain and internationally. Extends DUBZ services to European markets.
• marhabacoreChannel Partner/ Reseller/ DistributorAirport services provider partnership offering passenger services including meet-and-greet and concierge services at Dubai Airport.
• SITAcoreTechnology or IntegrationTechnology partnership with SITA, the leading air transport IT and communications provider. Integration enables connectivity with airport systems and baggage handling infrastructure.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key highlights6 records

Customer concentration

• Xx.com/dubz_uae

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DUBZ