Missouri American Water

What Missouri American Water does

Missouri American Water is a regulated water and wastewater utility operating exclusively in the state of Missouri, providing clean drinking water and wastewater collection and treatment services to residential, commercial, and industrial customers through company-owned physical infrastructure including treatment plants, pumping stations, storage reservoirs, and distribution networks. The company is a wholly-owned operating subsidiary of American Water Works Company, Inc. (NYSE: AWK), the largest regulated water and wastewater utility in the United States, which operates across 14 states and traces its corporate history to 1886. Missouri American Water's own operating history dates to 1879, with a local workforce of 501–1,000 employees serving Missouri communities.

The core technology stack is physical infrastructure rather than software: water and wastewater treatment facilities, distribution mains, storage, and a quality-testing program that performs more than one million water quality tests annually to comply with state and federal drinking water standards. Digital touchpoints are limited to the MyWater online customer portal (bill payment, account management, usage viewing, alerts, paperless billing), a 24/7 emergency line, and a non-emergency customer service channel. Branding extensions include the American Water Charitable Foundation (Hydration Station grants, disaster relief, Keep Communities Flowing Grant Program), the "Puddles" community mascot, and the H2O Help to Others customer assistance program.

The revenue model is regulated utility billing on a monthly cadence. Rates are approved by Missouri utility commissions, billed to residential, commercial, and industrial customers through regulated tariffs, and supplemented by contract revenue from the Solutions for Communities program in which Missouri American Water operates water and wastewater systems on behalf of municipalities including Lawson, Eureka, Garden City, Ironton, and Arnold. The parent's 10-year $46–$48 billion infrastructure investment program — covering renewal, resiliency, water quality, operational efficiency, technology, system expansion, and regulated acquisitions — anchors the long-term capex outlook for the subsidiary. Missouri American Water does not separately disclose revenue, customer counts, or rate-base figures in the supplied data.

Name

Missouri American Water

Legal name

Missouri American Water

Website

https://amwater.com

Company type

Public

Founded year

1886

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Missouri American Water is a regulated water and wastewater utility serving residential, commercial, industrial, and municipal customers across Missouri. It operates as a wholly-owned subsidiary of American Water Works Company, Inc. (NYSE: AWK), the largest U.S. regulated water and wastewater utility.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Purple Pipe / Recycled Water Distribution Utilities (Networks, Pressure Zones) (EUANAGAE)

akta.pro secondary industry

Water & Wastewater Treatment Plant Equipment (Clarifiers, Aeration, Membrane Systems) (IMAHAEAJ)

Keywords

• Regulated water utility
• Wastewater services
• Water distribution infrastructure
• Municipal water management
• Utility services

Headquarters

HQ city

Carol Stream

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Service: Regulated water utility service providing clean, safe, reliable drinking water to residential, commercial, and industrial customers. Revenue generated through customer billings based on regulated rates approved by state utility commissions.
2. Wastewater Service: Wastewater collection and treatment services for communities. Revenue generated through regulated service fees approved by state authorities.
3. Solutions for Communities: Contract services for municipalities including water and wastewater system operations, management, and professional workforce services for communities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Missouri American Water provides regulated water and wastewater services to residential, commercial, industrial, and municipal customers throughout Missouri through company-owned treatment plants, pumping stations, storage reservoirs, and distribution networks. The company also offers solutions for communities seeking operational, management, and infrastructure support for water and wastewater systems.

Product overview

Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest regulated water and wastewater utility company in the United States. The company provides clean, safe, reliable and affordable water and wastewater services to customers across multiple states including California, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia, and West Virginia. The primary customer-facing product is MyWater, an online customer portal for account management, bill payment, scheduling service, and water usage monitoring. Additional offerings include American Water Resources for specialized services, Military Services Group partnering with the Department of Defense, and Solutions for Communities consulting services for water and wastewater system operations and management.

Differentiator

Problem solved

Functional benefit

Brands

• MyWater: Online customer portal for managing water accounts, paying bills, viewing usage, and setting up alerts.
• American Water Charitable Foundation
• Puddles
• H2O - Help to Others

Products and services

• Water Service Regulated water utility service providing clean, safe, reliable drinking water to residential, commercial, and industrial customers across Missouri through company-owned treatment and distribution infrastructure.
• Wastewater Service Wastewater collection and treatment services for communities in Missouri, with revenue generated through regulated service fees approved by state authorities.
• Solutions for Communities Contract services for municipalities including water and wastewater system operations, management, professional workforce services, investment support, and supply and delivery solutions.
• Military Services Group Ongoing partnership with the U.S. Department of Defense through the UP Program providing water and wastewater services to military installations.
• MyWater Online Customer Portal Online customer portal enabling users to pay bills, check account balances, turn service on or off, sign up for alerts, view water usage, and set up paperless billing.

Quantifiable outcome

• More than 1 million water quality tests performed annually ensuring compliance with standards

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core.

• City of Lawson, MissouricoreStrategic or Co-development PartnerMissouri American Water provides water and wastewater system operations and management services to the City of Lawson under a solutions-for-communities partnership arrangement.
• City of Eureka, MissouricoreStrategic or Co-development PartnerMissouri American Water provides water and wastewater system operations and management services to the City of Eureka.
• City of Garden City, MissouricoreStrategic or Co-development PartnerMissouri American Water provides water and wastewater system operations and management services to the City of Garden City.
• City of Arnold, MissouricoreStrategic or Co-development PartnerMissouri American Water provides wastewater treatment services to the City of Arnold.
• City of Ironton, MissouricoreStrategic or Co-development PartnerMissouri American Water provides water and wastewater system operations to the City of Ironton under community involvement initiatives.
• U.S. Department of Defense (Military Services Group)coreStrategic or Co-development PartnerAmerican Water maintains an ongoing partnership with the Department of Defense through the Military Services Group UP Program, providing water and wastewater services to military installations.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• SJW Group: Water utility holding company operating regulated water services in Texas, California, Connecticut, and Maine; a directly comparable investor-owned water utility peer with similar rate-regulated economics and acquisition strategy.
• Artesian Resources: Investor-owned water and wastewater utility serving Delaware, Maryland, and Pennsylvania; a smaller but directly comparable regulated water utility peer with similar residential/commercial mix and PUC rate regulation.
• Essential Utilities: Parent company of Aqua America and natural gas operations; the largest direct peer to American Water as a multi-state regulated water and wastewater utility with comparable rate-base growth strategy and municipal-acquisition focus.
• American States Water Company: Investor-owned water and wastewater utility primarily in California, with a contracted military-services subsidiary (ASUS); closely mirrors American Water's regulated water utility plus military services business mix.
• York Water Company: The oldest investor-owned water utility in the United States, serving Pennsylvania; directly comparable as a regulated water utility with similar revenue model and PUC oversight.
• Middlesex Water Company: Investor-owned water and wastewater utility serving New Jersey, Delaware, and Pennsylvania; directly comparable as a smaller but structurally similar regulated water utility with municipal contract operations.
• New Jersey American Water: Sister regulated subsidiary of American Water serving New Jersey; directly comparable as a state-level water/wastewater utility under the same parent with identical operating model, rate-base structure, and Solutions for Communities strategy, but operating in a different regulatory jurisdiction.
• California Water Service: Investor-owned regulated water utility serving customers in California, Washington, New Mexico, Hawaii, and Texas; comparable in business model (regulated water rates, infrastructure investment, PUC oversight) though geographically concentrated in the western U.S.

Broad incumbents

• Veolia North America: Subsidiary of Veolia Environment, one of the world's largest water and wastewater service companies operating municipal and industrial contracts across the U.S.; a broad incumbent that competes in the municipal contract and operations space that Missouri American Water targets via Solutions for Communities.
• Suez Water Resources: Global water services company with U.S. municipal contract operations; competes in the same outsourced operations and management space as Missouri American Water's Solutions for Communities arm, though much broader in geographic and service scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/moamwater
• YouTubeyoutube.com/user/amwatercorp
• Facebookfacebook.com/missouriaw
• LinkedInlinkedin.com/company/missouri-american-water-company
• Instagraminstagram.com/wekeeplifeflowing

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Missouri American Water