NextServices
NextServices is a privately held US healthcare technology company providing ONC-certified enki EHR and GIQuIC-certified endoscopy reporting software alongside managed revenue cycle management, AI workflow automations, and compliance services for gastroenterology practices, laboratories, ambulatory surgery centers, and digital health enterprises.
- Company typePrivate
- Founded2004
- HeadquartersAnn Arbor, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What NextServices does
NextServices is a privately held healthcare technology and services company founded in 2004 in Ann Arbor, Michigan, operating dual-shore from Ann Arbor (HQ) and Mumbai (delivery). It provides a combined platform of software products and business process services for ambulatory healthcare providers, anchored by two proprietary product lines — enki EHR (an ONC-certified, cloud-based electronic health record system) and enki Endoscopy Report Writer, a GIQuIC-certified endoscopy reporting module. On top of this, the company delivers full-stack revenue cycle management, AI voice agents for patient access and scheduling, payer-portal automations, compliance consulting, and operational intelligence dashboards.
The customer base is concentrated in gastroenterology practices (the company's historical and primary vertical), clinical laboratories, and multi-specialty ambulatory surgery centers, with a secondary line — the Digital Health Studio — serving from startups to Fortune 100 enterprises on custom health-IT development and regulatory consulting. Revenue is generated through managed RCM services, SaaS subscriptions on enki, professional services in the Digital Health Studio, and compliance engagement; pricing is largely quote-based, with enki ERW publicly positioned as a low-friction subscription priced per physician and per endoscopy room.
Technically, the platform is built on HIPAA-compliant AWS infrastructure, integrating across HL7, CCD/CDA, LOINC, SNOMED/ICD-10, and a broad partner network that includes Surescripts, First Databank, Quest Diagnostics, Capsule medical devices, and others. The company is founder-led by CEO Satish Malnaik and President Praveen Suthrum, with no disclosed institutional funding, and has executed recent strategic moves including a partnership with One GI, a co-developed GI Mastermind program with the American Gastroenterological Association, and a re-positioning around agentic AI workflow execution.
NextServices firmographics
Firmographics- Name
- NextServices
- Legal name
- NextServices, Inc.
- Website
- https://nextservices.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NextServices is a privately held US healthcare technology company providing ONC-certified enki EHR and GIQuIC-certified endoscopy reporting software alongside managed revenue cycle management, AI workflow automations, and compliance services for gastroenterology practices, laboratories, ambulatory surgery centers, and digital health enterprises.
- Ownership category
- akta.pro rank
NextServices industry classification
Industry- Product category
- Healthcare Revenue Cycle Management and Electronic Health Records
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)
- akta.pro secondary industries
- Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where NextServices is headquartered
LocationHeadquarters
- HQ city
- Ann Arbor
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NextServices business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Revenue Cycle Management Services: Full-stack RCM services including medical coding, same-day billing, eligibility verification, prior authorizations, AR management, denial management, patient balances, and analytics. Operating across time zones enables faster billing and reimbursements.
- enki EHR/ERW Software Subscriptions: Cloud-based EHR and endoscopy software sold on subscription model with monthly or annual billing. No upfront costs or expensive maintenance fees; continuous upgrades included.
- Digital Health Studio - App Development & Consulting: Medical app development, digital health consulting, and custom Health IT project execution for startups to Fortune 100 companies.
- Compliance Services: MACRA/MIPS consulting, state reporting, ASCQR compliance, and Meaningful Use attestation support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | enki ERW pricing based on number of doctors and endoscopy rooms |
| Subscription | Annual | GI Mastermind Virtual professional development program |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
NextServices product offering
Product offeringCore offering
NextServices sells the enki suite of ONC-certified cloud-based electronic health record (EHR) and endoscopy report writer (ERW) software on subscription, and delivers full-stack revenue cycle management (RCM), AI-powered workflow automation, digital health consulting, and compliance services. Its customers include gastroenterology practices, clinical labs, ambulatory surgery centers, and health-tech companies ranging from startups to Fortune 100 enterprises. The company combines proprietary software (enki), managed services, and AI voice agents to automate patient access, billing, AR, and denial management.
Product overview
NextServices offers a unified healthcare technology and services platform combining proprietary software products with business process outsourcing. The core product is enki, an ONC-certified cloud-based EHR framework comprising enki EHR (Electronic Health Record) and enki Endoscopy Report Writer (ERW) modules. These are complemented by business services including Full Stack Revenue Cycle Management, AI Voice Agents, Payer Portal Automations, and Operational Intelligence Dashboards. The company also provides technology services through its Digital Health Studio for custom app development, Integrations & Automations for system connectivity, and Compliance Services for regulatory adherence. This architecture positions NextServices as a one-stop platform serving gastroenterology practices, labs, ASCs, and health-tech companies from clinical documentation through revenue cycle optimization.
Differentiator
Problem solved
Functional benefit
Brands
- enki: Cloud-based Electronic Health Record (EHR) software and Endoscopy Report Writer (ERW) platform for gastroenterology practices. Certified by Drummond Group and GIQuIC compliant.
- Scope Forward
Products and services
- enki EHR ONC-certified cloud-based electronic health record platform with clinician-friendly design, built-in interoperability, HIPAA-compliant cloud technology, and drag-drop workflow builder. Scales from solo practices to large groups to surgery centers.
- enki Endoscopy Report Writer (ERW) Cloud-based GIQuIC-certified endoscopy reporting software that enables physicians to quickly enter data, add images and annotations, generate accurate endoscopy reports, and automate quality submissions. Features automated Adenoma Detection Rate calculation, recall management, and professional report templates.
- Full Stack Revenue Cycle Management End-to-end revenue cycle management services including medical coding, same-day billing, eligibility verification, prior authorizations, AR management, daily denial management, patient balances, and analytics. Uses AI-powered automations and cross-timezone operations for faster reimbursements.
- Digital Health Studio Digital health consulting and development service helping startups and enterprises build healthcare apps and technology-based tools. Covers ideation, UI/UX design, cross-platform development (iOS, Android, web), regulatory/FDA consulting, and launch support.
- Integrations, Automations & Health IT Enterprise software development and system integrations connecting EHRs, labs, pharmacies, payer systems, registries, and legacy platforms. Includes robotic process automations (RPA), healthcare interoperability (HL7, CCD/CDA), and custom platform engineering.
- Compliance Services Healthcare compliance consulting covering MACRA/MIPS attestation, state and Federal reporting, ASCQR compliance, and accreditation support. Includes Meaningful Use, PQRS, SPARCS, HCRA, and THCIC compliance programs.
- Lab Billing Services Laboratory billing services including credentialing, LIS vendor management, automations-led revenue cycle, analytics and reporting, and support for new service lines including digital pathology and genetic/biomarker testing.
- GI Mastermind Virtual Self-paced professional development program for gastroenterologists covering digital transformation, business models, and leadership during structural change in the GI field. Offered in collaboration with the AGA; standard rate $999, AGA member rate $749.25.
Quantifiable outcome
- 9.5/10 average customer satisfaction score in 2024
- +5 more outcomes
Companies that use NextServices
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
NextServices technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability9 records
Feature6 records
NextServices partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and minor.
- American Gastroenterological Association (AGA)flagshipCollaboration to launch GI Mastermind Virtual, a professional development program for gastroenterologists focused on structural change in the field. Scope Forward, in collaboration with AGA, provides this program covering digital transformation, business models, and leadership.
- One GIcorePartnership announced to accelerate an AI-driven operating model for gastroenterology. The collaboration applies AI to patient access and core administrative workflows, addressing operational complexity while establishing a scalable foundation for the future of GI care.
- 100mscoreTechnology partner in AI-driven operating model for gastroenterology. 100ms provides infrastructure for real-time communication and AI agent deployment in healthcare workflows.
- Agency for Healthcare Research and Quality (AHRQ)minorUS HHS agency referenced for healthcare quality standards and guidelines integrated into enki EHR compliance features.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
NextServices competitors and assessment
Company assessmentBroad incumbents
- AdvancedMD: Cloud-based EHR, practice management, and RCM for ambulatory practices. Integrated partner of enki today but competing for similar SMB practice business.
- eClinicalWorks: Large ambulatory EHR and RCM vendor serving practices of all specialties including GI. Competes on scale, integrated billing, and broader workflow capabilities versus NextServices' specialty depth.
- R1 RCM: Large-scale outsourced revenue cycle management provider to hospitals and physician groups. Competes for enterprise RCM engagements where NextServices' Digital Health Studio also plays.
- athenahealth: Major cloud-based ambulatory EHR and RCM platform serving tens of thousands of providers. Competes with enki EHR and Full Stack RCM offerings across GI and multi-specialty practices.
- Greenway Health: Ambulatory EHR and practice management vendor with specialty workflows including gastroenterology. Competes for the same SMB and mid-market GI practice buyers.
Others
- Health Catalyst: Healthcare data and analytics platform provider. Adjacent comparator for NextServices' Operational Intelligence Dashboards and AI-driven analytics capabilities.
Direct peers
- ModMed (Modernizing Medicine): Specialty-focused EHR (including gGastro for gastroenterology) with integrated practice management and RCM. Closest direct competitor to NextServices' enki EHR + RCM bundle for GI practices.
- Waystar: Healthcare revenue cycle technology platform providing claims management, eligibility, and denial workflows. Competes with NextServices' RCM automation and AR Optimizer capabilities.
- Provation Medical: Endoscopy reporting and GI documentation software widely used in hospitals and ASCs. Directly competes with enki Endoscopy Report Writer in GI procedure documentation.
Emerging players
- DrChrono (EverHealth): Cloud-based EHR and medical billing platform with mobile-first design and API ecosystem. Competes for tech-forward specialty practices, particularly smaller GI groups.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
NextServices social profiles
Digital presenceNextServices compliance and trust
Trust signalCompliance6 records
NextServices financial estimates
Financial estimateRevenue estimate
Valuation estimate
NextServices leadership team
Management profileNumber of profiles
Profiles5 records
NextServices funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NextServices M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NextServices
What does NextServices do?
NextServices sells the enki suite of ONC-certified cloud-based electronic health record (EHR) and endoscopy report writer (ERW) software on subscription, and delivers full-stack revenue cycle management (RCM), AI-powered workflow automation, digital health consulting, and compliance services. Its customers include gastroenterology practices, clinical labs, ambulatory surgery centers, and health-tech companies ranging from startups to Fortune 100 enterprises. The company combines proprietary software (enki), managed services, and AI voice agents to automate patient access, billing, AR, and denial management.
Is NextServices a public or private company?
NextServices is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NextServices founded?
NextServices was founded in 2004. It employs 101 to 250 people.
Where is NextServices based?
NextServices is headquartered in Ann Arbor, United States, in the North America region.
How does NextServices make money?
Four revenue lines are on record. Revenue Cycle Management Services are the primary driver. The others are enki EHR/ERW Software Subscriptions, digital Health Studio - App Development & Consulting and compliance Services.
Who are NextServices's main competitors?
Broad incumbents on record are AdvancedMD, eClinicalWorks, R1 RCM, athenahealth and Greenway Health. Health Catalyst is listed as an others. Direct peers are ModMed (Modernizing Medicine), Waystar and Provation Medical. DrChrono (EverHealth) is listed as an emerging player.
Does NextServices have an API?
No public API is recorded for NextServices.
What industry is NextServices in?
NextServices's product category is Healthcare Revenue Cycle Management and Electronic Health Records. Its primary akta.pro industry code is HLACAAAL, EHR Implementation, Optimization, Training & Managed Services, with a secondary code of HLACABAC, Enterprise Integration Engines & Interface Management (HL7 v2/X12/API). Its NAICS code is 5132 and its SIC code is 7372.