Community Outreach Center

What Community Outreach Center does

Community Outreach Center (COC) is a 501(c)(3) nonprofit social services organization founded in 1997 and headquartered at 21 Remsen Avenue in Monsey, New York. It operates as a community hub providing free, hands-on assistance to Rockland County residents navigating complex government, municipal, healthcare, and benefit systems. Core service lines include social services (Medicaid, Medicare, SNAP, HEAP, SSI, Section-8, utility shut-off intervention, and passport processing in coordination with the Rockland County Clerk), senior services (meals, exercise programs, transportation via wheelchair-accessible bus, benefit enrollment), employment services (job placement, career coaching, ESL classes, CDL training, and an Amazon Sellers workplace-readiness course), and municipal/local government navigation. The organization also operates the Community Education Center (CEC), a wholly owned subsidiary delivering supplementary and remedial tutoring, socio-emotional counseling, staff training, and parent workshops to 80+ private and parochial schools across Rockland and Orange Counties.

COC's business model is donation- and grant-funded rather than revenue-generating from clients. Documented revenue streams include individual and foundation donations, federal and state government grants (including a $1.6M congressional expansion grant secured by Congressman Mike Lawler, a New York State BRICKS grant via DASNY, and a CDBG grant for senior transportation), and corporate sponsorships (Fidelis Care sponsoring a dedicated food-aid caseworker, Veolia funding the Water Affordability Program, Wellcare, KeyBank, and Claims Conference). Services are delivered free of charge to end users, with go-to-market driven by community referrals, school partnerships, religious institution ties, government agency collaborations, annual community events (Safety Awareness Day drawing 4,500+ attendees), and educational newsletters.

The organization is currently undertaking a 15,000 square foot facility expansion with completion projected for December 31, 2026, and is led by Executive Director Rabbi Hersh Horowitz alongside a team of department supervisors. Outcome metrics reported include 6,941 families assisted annually, 29,534 individuals enrolled in medical insurance, 3,900 senior meals served, $2.5M in grocery savings in 2021, and $308K in utility savings since COVID, reflecting both operational scale and demonstrable community impact.

Name

Community Outreach Center

Legal name

Community Outreach Center

Website

https://coconline.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Outreach Center is a 501(c)(3) nonprofit social services hub in Rockland County, NY, providing free assistance with government benefits, housing, senior programs, employment, and educational services to community members through its Monsey office and Community Education Center subsidiary.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Civic and Social Organizations (81341), Community Food and Housing, and Emergency and Other Relief Services (6242), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Community Center Education Programs (EDAAAFAB), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Community social services
• Senior support programs
• Educational support services
• Government benefit assistance
• Nonprofit community resources

Headquarters

HQ city

Monsey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Donations and Contributions: The organization operates as a 501(c)(3) nonprofit organization accepting tax-deductible donations from individuals, businesses, and foundations to fund its community programs and services.
2. Government Grants: COC receives government funding including a $1.6 million grant from Congressman Mike Lawler for expansion and New York State BRICKS grant for construction. Also receives grants from agencies like DASNY for various community initiatives.
3. Program Sponsorships: Corporate and organizational sponsors fund specific programs and events such as Safety Awareness Day, senior services, and educational workshops.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community Outreach Center is a 501(c)(3) nonprofit that provides free, comprehensive community assistance to residents of Rockland and Orange Counties. Its services span social services navigation (Medicaid, SNAP, HEAP, SSI, Section-8, utilities), senior programs (meals, transportation, benefits assistance), educational support through its Community Education Center (CEC) subsidiary serving 80+ schools, employment services, and passport/documentation processing.

Product overview

Community Outreach Center (COC) is a non-profit social services organization offering a unified set of community assistance programs. The organization operates through its main social services division providing assistance with government programs, utilities, housing, and healthcare, while its Community Education Center (CEC) subsidiary provides supplementary educational services for students pre-K-12. Core service offerings include Social Services (Medicaid, SNAP, utility assistance), Employment Services (job placement, training), Senior Services (activities, benefits assistance), and educational enrichment programs. The organization also runs community programs like annual Safety Awareness Days and professional development workshops.

Differentiator

Problem solved

Functional benefit

Brands

• Community Education Center (CEC): Educational division providing supplementary and remedial educational services for students grades pre-K-12, staff education, and parental involvement programs for schools in Rockland and Orange Counties.

Products and services

• Community Outreach Center (COC) Core Services
• Community Education Center (CEC)
• Social Services Assistance
• Employment Services
• Senior Services Program
• Passport Application Processing
• Annual Safety Awareness Day
• Amazon Sellers Course

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Ramapo Police DepartmentcoreStrategic or Co-development Partner · 21 August 2025Partnership for lockdown drill training for school principals and staff. Lieutenant Howell and Sergeant Navarro led training attended by representatives from 25 local schools, focusing on emergency preparedness and safety.
• SCS Pooled TrustminorStrategic or Co-development Partner · 27 May 2025Mr. Mark Leibowitz from SCS Pooled Trust presented at senior seminar explaining how pooled income trust can help seniors qualify for Medicaid while preserving monthly income.
• Elder Law Attorney Sheldon MayerminorStrategic or Co-development Partner · 27 May 2025Experienced estate planning attorney shared key tips on elder law, asset protection, and planning for the future at senior seminar.
• KeyBankminorGTM or Marketing Partner · 18 February 2025Collaboration for Identity Theft Workshop held at COC. KeyBank partnered with COC to provide community education on protecting against identity theft, with refreshments and raffle provided at the free workshop.
• VeoliacoreStrategic or Co-development Partner · 1 January 2024Multi-year partnership for water conservation in Rockland County. Veolia provides funding ($15,000 subsidized program costs) and COC assists residents with water rebate applications and LIWHAP program. Partnership includes promoting water-efficient products and helping low-income families avoid water shutoffs through the Veolia Water Affordability Program offering up to 25% reduction on monthly water charges. COC has assisted over 1,000 families with the affordability program.
• WellcareminorGTM or Marketing Partner · 11 October 2023Wellcare sponsored gala event for unveiling of new wheelchair-accessible bus for seniors, attended by over 50 seniors, community leaders, and elected officials.
• US Senator Kirsten GillibrandminorStrategic or Co-development Partner · 27 April 2023Senator visited COC to meet with community representatives and discuss pressing issues including community growth, anti-Semitism, and potential security funding for local non-public schools. Senator expressed readiness to address community needs.
• Fidelis CarecoreGTM or Marketing Partner · 15 December 2022Partnership for food security services. Fidelis Care sponsored a dedicated COC caseworker for food aid, identifying resources such as SNAP, WIC, local food banks, and pantries to provide food security services. Caseworker provided services to 1,337 needy families in 2022. Fidelis also sponsors senior events including new wheelchair-accessible bus gala.
• Rockland County ClerkcoreImplementation/ SI/ Consulting Partner · 1 December 2022Coordination to process passport applications at COC office at 21 Remsen Avenue. County Clerk Director Donna Silverman assisted in bringing this service to the community, eliminating the need for residents to travel to New City. COC has processed over 130 passport applications.
• Claims ConferenceminorGTM or Marketing PartnerClaims Conference logo appears on COC senior services materials, indicating partnership or sponsorship for senior-related programs.

Scale indicators12 records

Recent moves8 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Outreach Center