Outsourced
Outsourced is a Philippines-headquartered offshore staffing provider that recruits, employs, and manages dedicated full-time staff across twelve role categories for 400+ enterprise and mid-market clients in APAC, North America, and Europe on transparent monthly fixed pricing.
- Company typePrivate
- Founded2012
- HeadquartersQuezon City, Philippines
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Outsourced does
Outsourced (legal name: Outsourced Quality Assured Services Inc.) is a Philippines-headquartered offshore staffing provider founded in 2012, operating from Quezon City with a 1,001-5,000 employee range and serving 400+ clients across APAC, North America, and Europe. The company sources full-time, dedicated offshore staff across twelve staffing categories — IT & Development, CX & Contact Center, Professional Services, Creative & Design, Marketing, Healthcare & Medical, Admin Support, Finance & Accounting, Education & Training, Engineering & Architecture, Legal Services, and Artificial Intelligence — delivered through office-based, home-based, or hybrid arrangements. Recruitment is positioned to identify the top 1% of AI-ready talent in the Philippines, supported by ISO 27001-certified data security, TUV certification, Great Place to Work certification, and an internal Outsourced University training program that underpins a stated 98% staff retention rate.
The offering is a managed services bundle: clients receive a single fixed monthly invoice combining staff salary with a service fee covering recruitment, HR, payroll, IT infrastructure, facilities, and Philippine labor law compliance. Pricing is transparent and contract-light, with no long-term lock-in, and the company advertises up to 75% cost savings versus equivalent local hiring in Australia, the US, and the UK. Distribution is sales-led via dedicated consultation calls, inside-sales quote requests, a Team Builder Calculator, and a referral program; sales presence is anchored by local numbers in Australia (+61), the USA (415), and the UK (208).
Commercially, the company has expanded beyond organic growth through the June 2024 acquisition of Auckland-based tech staffing firm Double Yolk, which brings operational presence in India (now led by newly appointed COO India Jack Coleman) and deepens its IT and AI-staffing capability. Notable enterprise customers include Mimecast (Cybersecurity), Genesys (Customer Experience), Fox (Media), 2XU (Sportswear), and Shootsta (Creative), alongside growth-stage accounts such as Eucalyptus (Healthcare). Outstanding information gaps include undisclosed revenue, no visible primary funding events beyond the Pemba Capital Partners involvement in 2021, and no publicly disclosed ownership or valuation.
Outsourced firmographics
Firmographics- Name
- Outsourced
- Legal name
- Outsourced Quality Assured Services Inc.
- Website
- https://outsourced.ph
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Outsourced is a Philippines-headquartered offshore staffing provider that recruits, employs, and manages dedicated full-time staff across twelve role categories for 400+ enterprise and mid-market clients in APAC, North America, and Europe on transparent monthly fixed pricing.
- Ownership category
- akta.pro rank
Outsourced industry classification
Industry- Product category
- Offshore Staffing Services
- NAICS
- Employment Services (5613), Professional Employer Organizations (561330)
- SIC
- Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)
Keywords
Where Outsourced is headquartered
LocationHeadquarters
- HQ city
- Quezon City
- HQ country
- Philippines
- HQ region
- Asia
Offices2 records
Markets served
Outsourced business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Managed Staffing Services: Outsourced generates revenue through monthly service fees that combine staff salary with comprehensive support services including recruitment, HR, payroll, IT support, facilities, and legal compliance. Clients receive one simple fixed monthly invoice covering all services. The model allows hiring top-tier talent at up to 75% less than local hiring costs.
- Professional Services: Additional professional services including training and development through Outsourced University, ISO data security services, and human resources services. These are bundled into the overall staffing solution or offered as add-on services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Transparent fixed monthly pricing for dedicated offshore staff |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Outsourced product offering
Product offeringCore offering
Outsourced provides dedicated full-time offshore staff recruited from the top 1% of talent in the Philippines, embedded as direct extensions of client teams across IT, CX, marketing, finance, healthcare, legal, AI, and other professional roles. The company delivers these staff under a managed services model that bundles recruitment, HR, payroll, IT infrastructure, ISO 27001 certified data security, facilities, and compliance into a single fixed monthly invoice with no long-term contracts. Flexible office-based, home-based, and hybrid staffing arrangements are supported by AI-enhanced recruitment and the Outsourced University training program.
Product overview
Outsourced is a Philippines-based offshore staffing company offering dedicated full-time remote and office-based staff recruited from the top 1% of talent in the Philippines. The core product is Offshore Staffing Services, providing dedicated employees across 12 staffing categories: IT & Development, CX & Contact Center, Professional Services, Creative & Design, Marketing, Healthcare, Admin Support, Finance & Accounting, Education, Engineering, Legal Services, and Artificial Intelligence. Staff are provided through flexible staffing arrangements (Office-Based Teams, Home-Based Staff, Hybrid Staff) supported by Recruitment Services, Human Resources Services, ISO Data Security, and Outsourced University training. Pricing is transparent with fixed monthly rates and no long-term contracts, with a Team Builder Calculator for cost estimation. The company serves 400+ clients across APAC, North America, and Europe, achieving 98% staff retention.
Differentiator
Problem solved
Functional benefit
Products and services
- Offshore Staffing Services Full-time dedicated offshore staff recruited from the Philippines and embedded as extensions of client teams, covering 12 role categories including IT & Development, CX & Contact Center, Marketing, Finance & Accounting, Healthcare, Legal, Engineering, and AI, delivered as a managed service.
- Office-Based Teams Dedicated offshore staff working from Outsourced's premium Philippine office facilities in Quezon City, with IT infrastructure, facilities management, and HR support included.
- Home-Based Staff Remote offshore staff working from home-based setups meeting modern data-protection standards, with secure IT infrastructure provided by Outsourced.
- Hybrid Staff Flexible staffing arrangement combining office and home-based work options for offshore team members.
- Recruitment Services AI-enhanced recruitment process sourcing talent from the top 1% of candidates in the Philippines, including screening, technical skills testing, and interviews to shortlist qualified candidates.
- Human Resources Services Full employment administration including HR, payroll, compliance with Philippine labor law, sick leave management, and ongoing staff support for offshore teams.
- ISO Data Security ISO 27001-certified data management practices covering information security, encryption, and secure workstation environments for offshore staff.
- Outsourced University Training and development program for offshore staff to build skills and support career progression, part of the Great Place to Work culture initiative.
Quantifiable outcome
- Cost savings of up to 75% compared to local hiring
- +3 more outcomes
Companies that use Outsourced
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles2 records
Outsourced technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature4 records
Outsourced partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Double YolkcoreOutsourced acquired Double Yolk, a tech staffing company with significant presence in India and the Philippines, as part of its global expansion efforts. The acquisition involved key leadership changes including Jack Coleman becoming COO for India. This strategic acquisition enhances Outsourced's service capabilities across new regions and strengthens its position in the tech staffing market.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Outsourced competitors and assessment
Company assessmentDirect peers
- SupportNinja: Outsourced CX, content moderation and back-office staffing with delivery in the Philippines, Jamaica and Nicaragua. Directly competes for Outsourced's contact-center and customer-experience segments.
- Cloudstaff: Philippines-headquartered offshore staffing firm providing dedicated remote staff to SMEs and enterprises. Most direct comparable: same geography, same dedicated-staff model, similar role coverage (IT, CX, finance, admin).
- Boldr: Philippines-and-LATAM-based dedicated offshore staffing provider for customer experience, back-office and knowledge work. Closely overlaps Outsourced on model (dedicated teams), buyer profile, and Philippines delivery footprint.
- Boomering Solutions: Philippine-based BPO delivering dedicated offshore staffing for CX, back-office, and technical roles. Comparable because of identical Philippines delivery model and dedicated-team commercial structure.
- Penbrothers: Philippine staffing specialist providing dedicated offshore teams across admin, finance, IT and operations. Direct Philippines-headquartered peer with overlapping service mix and SMB/mid-market focus.
Broad incumbents
- TaskUs: Public US-traded digital outsourcing specialist with significant Philippines delivery. Competes with Outsourced on enterprise CX and trust-and-safety roles, but operates at much larger scale across many geographies.
- ManpowerGroup: Global staffing and workforce-solutions major with RPO and offshore capabilities. Competes for outsourced-talent mandates but its scale and breadth make it a broad incumbent rather than a direct Philippines-focused rival.
- Concentrix: Global BPO/IT services incumbent offering customer experience, digital, and RPO. Comparable at the enterprise end of Outsourced's market but covers a much wider service portfolio and geographic footprint.
- Hays: UK-headquartered global recruitment and workforce-solutions group with offshore/RPO practices. Comparable on the recruitment-services and dedicated-team front, especially in UK, Australia and APAC where Outsourced also sells.
- Teleperformance: World's largest CX-focused BPO with deep Philippines operations. Overlaps Outsourced's CX-and-contact-center staffing offer but at a global, enterprise-platform scale that Outsourced cannot match.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Outsourced social profiles
Digital presenceOutsourced compliance and trust
Trust signalCompliance3 records
Outsourced financial estimates
Financial estimateRevenue estimate
Valuation estimate
Outsourced leadership team
Management profileNumber of profiles
Profiles8 records
Outsourced subsidiaries and ownership
Company hierarchySubsidiaries1 record
Outsourced funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Outsourced M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Outsourced
What does Outsourced do?
Outsourced provides dedicated full-time offshore staff recruited from the top 1% of talent in the Philippines, embedded as direct extensions of client teams across IT, CX, marketing, finance, healthcare, legal, AI, and other professional roles. The company delivers these staff under a managed services model that bundles recruitment, HR, payroll, IT infrastructure, ISO 27001 certified data security, facilities, and compliance into a single fixed monthly invoice with no long-term contracts. Flexible office-based, home-based, and hybrid staffing arrangements are supported by AI-enhanced recruitment and the Outsourced University training program.
Is Outsourced a public or private company?
Outsourced is a private company. It is classified as private equity controlled and is currently operating.
When was Outsourced founded?
Outsourced was founded in 2012. It employs 1,001 to 5,000 people.
Where is Outsourced based?
Outsourced is headquartered in Quezon City, Philippines, in the Asia region.
How does Outsourced make money?
Two revenue lines are on record. Managed Staffing Services are the primary driver. The others are professional Services.
Who are Outsourced's main competitors?
Direct peers on record are SupportNinja, Cloudstaff, Boldr, Boomering Solutions and Penbrothers. Broad incumbents are TaskUs, ManpowerGroup, Concentrix, Hays and Teleperformance.
Does Outsourced have an API?
No public API is recorded for Outsourced.
What industry is Outsourced in?
Outsourced's product category is Offshore Staffing Services. Its primary akta.pro industry code is BPACAKAG, Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops). Its NAICS code is 5613 and its SIC code is 7361.