What OutOfOffice.com does

OutOfOffice.com (trading as OutOfOffice.com and Out Of Office; legal entity OutOfOfficeDotCom Ltd) is a Brighton, United Kingdom-based luxury travel agency founded in 2015, operating as a full-service specialist for LGBTQ+ leisure travelers. The company curates tailor-made vacations across honeymoons, weddings, group trips, beach, safari, adventure, culture, family, senior, solo, spa, city, sailing/cruise, and corporate/incentive travel categories, supported by a custom itinerary-building workflow in which dedicated travel experts consult with customers by phone and online enquiry to design bespoke multi-destination trips.

The underlying technology is a proprietary travel planning platform with an online multi-step enquiry form and bespoke itinerary construction; named functional components include a Tailor-Made Itinerary Builder and a Multi-Destination Coordination System for property sequencing and advance romance-extras planning. The company owns and operates TravelGay.com as a related content and distribution platform, and maintains partnerships with hospitality providers including Virgin Voyages, Four Seasons Yachts, and The Ritz-Carlton Yacht Collection for the sailing and cruises vertical.

Commercially, OutOfOffice.com generates revenue on a commission-and-transaction-fee basis, selling complete travel packages typically priced in the $5,000 to $15,000 range per person (with stated spans of approximately $2,590 to $33,770+), plus group trips priced $4,980 to $12,560 per person. Customers pay a deposit at booking with the balance due 12 weeks before departure. Go-to-market is sales-led via phone consultations and an enterprise-level corporate/incentive arm; marketing relies on SEO, content/blog, and email, with referrals and Trustpilot reviews as a post-sale acquisition channel. The firm is privately held, founder-led by Darren Burn, with no institutional funding beyond a nominal 2016 round and no disclosed revenue.

Name

OutOfOffice.com

Legal name

OutOfOfficeDotCom Ltd

Website

https://outofoffice.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

OutOfOffice.com is a Brighton, UK-based luxury travel agency specializing in bespoke LGBTQ+ travel, offering tailor-made itineraries, honeymoons, weddings, group trips, and sailing/cruise experiences through dedicated travel experts.

Ownership category

akta.pro rank

Product category

Luxury Travel Agency Services

NAICS

Travel Agencies (561510), Tour Operators (561520), Travel Agencies (56151)

akta.pro primary industry

Custom Itinerary Planning with Booking & Fulfillment (Full-Service) (THAKAOAO)

akta.pro secondary industries

Adventure & Expedition Custom Itinerary Planning (THAKAOAC), Group & Small-Group Custom Itinerary Planning (THAKAOAF), Family, Honeymoon & Romance Travel Agencies (THAKABAE)

Keywords

• Luxury travel agency
• LGBTQ travel services
• Bespoke honeymoon planning
• Gay wedding vacations
• Luxury group tours

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Travel Package Sales: Commission-based revenue from selling complete travel packages including accommodations, activities, transfers, and experiences. Packages range from $2,590 to $33,770+ per person, with typical luxury vacations in $5,000-$15,000 range. Revenue generated through negotiated rates with hotel partners and tour operators, with margin built into package pricing.
2. Group Trip Bookings: Revenue from organizing and selling group travel experiences including gay group vacations and tours. Group trips range from $4,980 to $12,560 per person with fixed departure dates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

OutOfOffice.com is a full-service luxury travel agency that designs bespoke, tailor-made vacations exclusively for LGBTQ+ travelers worldwide. Dedicated personal travel experts curate customized itineraries covering accommodations, transfers, activities, and experiences, with specialization in honeymoons, weddings, group vacations, safaris, and other themed travel categories. Packages are priced from approximately $2,500 to over $33,000 per person and are sold via online enquiry and direct phone consultation.

Product overview

OutOfOffice.com is a full-service luxury travel agency and the world's leading LGBTQ+ travel company, offering bespoke vacation planning services. The core offering centers on personalized luxury travel experiences for LGBTQ+ travelers and allies, including tailor-made itineraries, group vacations, honeymoons, weddings, and specialized travel categories (beach, safari, adventure, culture, family, senior, solo, and corporate travel). The company operates as a single unified service platform rather than a modular software product, providing dedicated travel concierge services, expert destination knowledge, and coordination with luxury hotel partners and suppliers worldwide. Key product categories include gay honeymoons, gay group trips, gay weddings, gay couples retreats, beach vacations, safari experiences, adventure travel, and cultural tours across global destinations.

Differentiator

Problem solved

Functional benefit

Brands

• TravelGay.com: Related LGBTQ+ travel platform operated alongside OutOfOffice.com

Products and services

• Luxury Gay Travel Agency Services Full-service luxury travel agency offering personalized vacation planning, tailor-made itineraries, and expert knowledge of LGBTQ+-friendly destinations worldwide.
• Gay Honeymoon Packages Specialized honeymoon planning service for same-sex couples with curated itineraries to luxury destinations including Maldives, French Polynesia, Greece, South Africa, and Italy.
• Gay Group Vacations Group travel experiences with flexible luxury itineraries for groups of LGBTQ+ travelers, including escorted tours and group trips to destinations worldwide.
• Gay Weddings Same-sex wedding ceremony planning services including legal marriages, civil partnerships, and symbolic events abroad, handled with luxury attention to detail.
• LGBTQ+ Family Travel Family travel planning for LGBTQ+ parents, with itineraries designed for families with children, including beach escapes, safaris, and cultural adventures.
• Gay Safari Vacations Luxury safari experiences combining wildlife encounters with LGBTQ+-friendly accommodations in destinations such as South Africa, Tanzania, Kenya, and Sri Lanka.
• Gay Adventure Vacations

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• EcologicoreStrategic or Co-development PartnerEnvironmental partnership for sustainable travel. For every booking made with Out Of Office, the company commits to planting trees in the customer's name through Ecologi. Customers receive links to track where their trees are planted, supporting carbon offset initiatives.
• Rainbow RailroadcoreStrategic or Co-development PartnerCharitable partnership supporting LGBTQ+ individuals facing persecution. OutOfOffice.com partners with Rainbow Railroad as their designated charity partner, supporting their mission of helping LGBTQ+ people escape violence and persecution.
• TravelGay.comcoreGTM or Marketing PartnerRelated platform and marketing partner. TravelGay.com offers Out Of Office branded travel packages and serves as a distribution channel for their luxury LGBTQ+ travel services. Part of the same business ecosystem.
• Gay and Lesbian WeddingsminorGTM or Marketing PartnerWedding-focused marketing partner platform directed at same-sex couples planning weddings. Cross-promotional relationship driving wedding travel enquiries.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• VACAYA: VACAYA is a direct competitor operating LGBTQ+ all-inclusive group vacations, cruises, and resort takeovers. It targets the same affluent gay traveler segment as OutOfOffice.com, particularly for group and chartered travel experiences, making it the most comparable direct peer.
• Atlantis Events: Atlantis Events is a long-established LGBTQ+ travel company specializing in all-gay cruises, resort weeks, and destination events. It serves the same affluent gay traveler with curated group experiences, overlapping directly with OutOfOffice.com's group trip product line.
• Olivia Travel: Olivia Travel is a leading lesbian-focused travel company offering cruises, resorts, and group trips for queer women. It directly overlaps with OutOfOffice.com's lesbian honeymoons and women-focused LGBTQ+ travel segments, sharing the same boutique bespoke planning approach.
• R Family Vacations: R Family Vacations specializes in LGBTQ+ family-friendly travel, including cruises and resort weeks for gay parents and their children. It is a direct peer in OutOfOffice.com's family travel segment, sharing the values-driven niche positioning and curated group model.
• Audley Travel: Audley Travel is a UK-based luxury tailor-made travel company offering bespoke itineraries with dedicated country specialists. While not LGBTQ+-focused, its full-service bespoke luxury model, country-expert staffing, and concierge approach are structurally similar to OutOfOffice.com.
• Kensington Tours: Kensington Tours is a luxury tailor-made tour operator offering private-guided travel worldwide with high-touch concierge service. Its business model — selling fully customized premium trips through destination experts — closely mirrors OutOfOffice.com's bespoke luxury approach.
• Original Travel: Original Travel is a UK-based bespoke travel company creating tailor-made itineraries through a network of destination experts. It shares OutOfOffice.com's high-touch concierge model and luxury price points, representing a directly comparable generalist specialist.
• Black Tomato: Black Tomato is a luxury bespoke travel agency offering custom itineraries, experiential trips, and concierge service for affluent travelers. It overlaps with OutOfOffice.com on premium bespoke luxury planning, destination expertise, and high-touch service delivery.

Emerging players

• Sweetzinger / International Gay & Lesbian Travel Association (IGLTA) member agencies: IGLTA member travel agencies represent a network of LGBTQ+ affirming travel suppliers and agents worldwide. Several smaller LGBTQ+-specialist agencies operate under this umbrella as boutique competitors, partially overlapping with OutOfOffice.com's supplier-relationship advantage.

Broad incumbents

• Mr & Mrs Smith: Mr & Mrs Smith is a luxury hotel curation and booking platform offering vetted boutique and luxury properties with concierge support. It competes at the luxury booking layer with OutOfOffice.com's accommodation offering, particularly for honeymoon and romance segments.

Market position

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OutOfOffice.com