Hounds Town USA

What Hounds Town USA does

Hounds Town USA, Inc. is a privately held pet care franchise founded in 2000 by former NYPD and Nassau County Police canine handler Michael S. Gould, headquartered in Ronkonkoma, New York. The company operates an interactive dog daycare, overnight boarding, and pet spa franchise model centered on a "natural pack environment" approach: dogs are grouped into specialized playgroups matched by temperament, energy level, and play style rather than by breed or size, following a free, no-cost temperament evaluation at first visit. Service offerings span dog daycare (with weekday/weekend and bundle pricing), overnight boarding in tiered accommodations (Townhome, Luxury Condo, Penthouse Suite), pet spa and grooming add-ons, dedicated cat boarding (Purrington Villas), pet taxi, and the Tiny Townies puppy socialization workshop.

The business model combines franchise economics with multi-service consumer revenue. Franchisees pay a one-time investment ranging from $69,000 to $2.45 million per location under multi-year contracts, generating upfront franchise fees and ongoing royalties for the parent; end consumers pay per visit or via bundled daycare packs at the local franchisee level. Customer segments include individual dog owners (primary), cat owners, prospective franchisees, and owners of puppies or dogs with special needs. Distribution is franchise-only, domestic U.S., with the network reaching over 95 locations by the end of 2025 and approaching 100 in early 2026. The company differentiates itself through its pack-environment methodology, an inclusive "place for every dog" policy covering all breeds including bully breeds and specially-abled dogs, no hidden fees, and brand-level recognition including the IFA 2025 Emerging Franchisor Award and a Vetted Biz top-10 dog daycare franchise ranking.

Name

Hounds Town USA

Legal name

Hounds Town, Inc.

Website

https://houndstownusa.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Hounds Town USA is a privately held pet care franchise founded in 2000 that operates interactive dog daycare, overnight boarding, and pet spa services through a network of over 95 U.S. franchise locations, using a temperament-matched pack playgroup methodology.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291), Pet Care (except Veterinary) Services (812910)

SIC

Hotels & Motels (7011), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Cage-Free / Open-Play Dog Daycare (HSANAFAC)

akta.pro secondary industries

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Small-Group / Structured Dog Daycare (HSANAFAD), Full-Day Dog Daycare (HSANAFAA), Luxury / Premium Dog Daycare (HSANAFAI), Puppy Daycare (HSANAFAG), Long-Term/Extended-Stay Boarding (HSANADAJ)

Keywords

• Dog daycare services
• Pet boarding services
• Pet spa grooming
• Pet franchise operations
• Puppy socialization classes

Headquarters

HQ city

Ronkonkoma

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Dog Daycare Services: Daily dog daycare with all-day interactive pack play. Pricing varies by day of week (weekday vs. weekend) and pack bundles (5-pack, 10-pack, 20-pack).
2. Overnight Dog Boarding: Overnight boarding with private Townhomes, Luxury Condos, and Penthouse Suites. Dogs enjoy all-day pack play before settling in for the night.
3. Pet Spa / Grooming Services: Add-on grooming services including Townie Bath, Townie Bath Deluxe, nail trimming, teeth brushing, blueberry facial scrub, furminating, and bundled Tooth to Foot Special.
4. Cat Boarding (Purrington Villas): Dedicated cat boarding facility offering cozy, stress-free stays in a controlled environment separate from dog play areas.
5. Pet Taxi: Pet transportation service for pickup and dropoff of pets at Hounds Town locations.
6. Tiny Townies Puppy Classes: 4-week puppy socialization workshop for puppies 10+ weeks old, priced at $100 per course.
7. Franchise Fees: Revenue from franchise fees charged to new franchisees. Total investment ranges from $69,000 to $2.45 million per location.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Hounds Town USA operates a franchise network of interactive dog daycare, overnight boarding, and pet spa facilities across more than 95 U.S. locations. Each location provides all-day pack-play daycare, overnight boarding in Townhomes/Luxury Condos/Penthouse Suites, grooming/spa services, cat boarding (Purrington Villas), pet taxi, and the Tiny Townies puppy socialization program, all delivered via a natural pack environment with temperament-matched specialized playgroups.

Product overview

Hounds Town USA is a fully interactive dog daycare, boarding, and pet care franchise offering multiple interconnected services. The core offering consists of Dog Daycare with all-day pack play grouped by size, temperament, and energy level, and Dog Boarding with overnight accommodations in Townhomes, Luxury Condos, or Penthouse Suites. Add-on services include Pet Spa (grooming and hygiene services), Cat Boarding (Purrington Villas), Pet Taxi transportation, and Tiny Townies puppy socialization classes. All dogs receive a complimentary Temperament Evaluation before joining playgroups. The company operates on a franchise model with over 95 locations nationwide.

Differentiator

Problem solved

Functional benefit

Brands

• Tiny Townies: Puppy socialization program - a 4-week workshop for puppies (10+ weeks old) and their owners.
• Purrington Villas

Products and services

• Dog Daycare Fully interactive dog daycare offering all-day pack play in temperature-controlled indoor play areas for individual pet parents and their dogs. Dogs are grouped into specialized playgroups matched by size, temperament, energy level, and play style after a free temperament evaluation; pricing varies by day of week (weekday vs. weekend) and via discounted 5-Pack, 10-Pack, and 20-Pack bundles.
• Dog Boarding
• Pet Spa
• Cat Boarding (Purrington Villas)
• Pet Taxi
• Tiny Townies Puppy Socialization A 4-week puppy socialization workshop for puppies 10+ weeks old (up to date on vaccines) and their owners, helping puppies develop social skills in a structured pack environment; priced at $100 per course.
• Hounds Town Franchise Opportunity

Quantifiable outcome

• Dogs receive report cards, photo updates, and behavior reports each day of daycare/boarding
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered minor.

• PaychexminorStrategic or Co-development Partner · 1 January 2025Hounds Town partnered with Paychex for HR and payroll solutions as part of the company's operational infrastructure investments in 2025. This partnership supports the company's growing franchise network and staff training programs.
• Location3minorGTM or Marketing Partner · 1 January 2025Hounds Town partnered with Location3, a digital marketing and analytics firm, as part of the company's operational tools and marketing infrastructure investments in 2025. This partnership supports franchisee marketing efforts and local digital presence.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Dogtopia: Dogtopia is the largest U.S. dog daycare franchise with 244 locations, offering comparable daycare, boarding, and spa services. Hounds Town was ranked directly behind Dogtopia in Vetted Biz's top 10 daycare franchises list.
• Camp Bow Wow: Camp Bow Wow operates 206 dog daycare, boarding, and grooming franchise locations nationwide. Named alongside Hounds Town in Vetted Biz's top dog daycare franchise rankings with a similar camp/playgroup model.
• The Dog Stop: The Dog Stop is a direct dog daycare, boarding, and grooming franchise competitor with multiple U.S. locations. Operates under a similar franchise model targeting pet parents seeking daycare and boarding services.
• Central Bark: Central Bark is a dog daycare, boarding, and spa franchise with locations across the U.S. Competes directly with Hounds Town in the same category with similar playgroup-based daycare offerings.
• Wag Hotels: Wag Hotels operates upscale dog boarding and daycare facilities primarily in California. Comparable to Hounds Town's overnight boarding tier offerings (Townhomes, Luxury Condos, Penthouse Suites).
• Best Friends Pet Care: Best Friends Pet Care is a multi-location pet care provider offering dog daycare, boarding, grooming, and training services with both company-owned and franchised locations. Directly comparable service mix to Hounds Town.
• PetSuites of America: PetSuites operates dog daycare, boarding, and grooming facilities across the U.S. with a similar franchise/de-central model to Hounds Town, including all-day play and overnight stays.

Broad incumbents

• PetSmart (Pet Hotels & Doggie Day Camp): PetSmart operates pet hotels and Doggie Day Camp services across its retail footprint. A broad incumbent with overlapping daycare and boarding services as part of a much larger pet retail ecosystem.

Emerging players

• Rover: Rover is an online marketplace for pet sitting, dog walking, and boarding services. Adjacent to Hounds Town's boarding and pet taxi services via a digital, on-demand model that competes for the same pet parent wallet.

Others

• Dog Boarding.com / Pet Hotels aggregation: Dog Boarding.com is a directory and aggregator connecting pet owners with local boarding and daycare providers. Indirectly competitive to Hounds Town's discovery funnel for franchise locations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hounds.town
• Instagraminstagram.com/houndstownusa
• LinkedInlinkedin.com/company/about
• YouTubeyoutube.com/@houndstownusa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hounds Town USA