Hounds Town USA
Hounds Town USA is a privately held pet care franchise founded in 2000 that operates interactive dog daycare, overnight boarding, and pet spa services through a network of over 95 U.S. franchise locations, using a temperament-matched pack playgroup methodology.
- Company typePrivate
- Founded2000
- HeadquartersRonkonkoma, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Hounds Town USA does
Hounds Town USA, Inc. is a privately held pet care franchise founded in 2000 by former NYPD and Nassau County Police canine handler Michael S. Gould, headquartered in Ronkonkoma, New York. The company operates an interactive dog daycare, overnight boarding, and pet spa franchise model centered on a "natural pack environment" approach: dogs are grouped into specialized playgroups matched by temperament, energy level, and play style rather than by breed or size, following a free, no-cost temperament evaluation at first visit. Service offerings span dog daycare (with weekday/weekend and bundle pricing), overnight boarding in tiered accommodations (Townhome, Luxury Condo, Penthouse Suite), pet spa and grooming add-ons, dedicated cat boarding (Purrington Villas), pet taxi, and the Tiny Townies puppy socialization workshop.
The business model combines franchise economics with multi-service consumer revenue. Franchisees pay a one-time investment ranging from $69,000 to $2.45 million per location under multi-year contracts, generating upfront franchise fees and ongoing royalties for the parent; end consumers pay per visit or via bundled daycare packs at the local franchisee level. Customer segments include individual dog owners (primary), cat owners, prospective franchisees, and owners of puppies or dogs with special needs. Distribution is franchise-only, domestic U.S., with the network reaching over 95 locations by the end of 2025 and approaching 100 in early 2026. The company differentiates itself through its pack-environment methodology, an inclusive "place for every dog" policy covering all breeds including bully breeds and specially-abled dogs, no hidden fees, and brand-level recognition including the IFA 2025 Emerging Franchisor Award and a Vetted Biz top-10 dog daycare franchise ranking.
Hounds Town USA firmographics
Firmographics- Name
- Hounds Town USA
- Legal name
- Hounds Town, Inc.
- Website
- https://houndstownusa.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hounds Town USA is a privately held pet care franchise founded in 2000 that operates interactive dog daycare, overnight boarding, and pet spa services through a network of over 95 U.S. franchise locations, using a temperament-matched pack playgroup methodology.
- Ownership category
- akta.pro rank
Hounds Town USA industry classification
Industry- Product category
- Pet Care Services
- NAICS
- Pet Care (except Veterinary) Services (81291), Pet Care (except Veterinary) Services (812910)
- SIC
- Hotels & Motels (7011), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Cage-Free / Open-Play Dog Daycare (HSANAFAC)
- akta.pro secondary industries
- Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Small-Group / Structured Dog Daycare (HSANAFAD), Full-Day Dog Daycare (HSANAFAA), Luxury / Premium Dog Daycare (HSANAFAI), Puppy Daycare (HSANAFAG), Long-Term/Extended-Stay Boarding (HSANADAJ)
Keywords
Where Hounds Town USA is headquartered
LocationHeadquarters
- HQ city
- Ronkonkoma
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Hounds Town USA business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Dog Daycare Services: Daily dog daycare with all-day interactive pack play. Pricing varies by day of week (weekday vs. weekend) and pack bundles (5-pack, 10-pack, 20-pack).
- Overnight Dog Boarding: Overnight boarding with private Townhomes, Luxury Condos, and Penthouse Suites. Dogs enjoy all-day pack play before settling in for the night.
- Pet Spa / Grooming Services: Add-on grooming services including Townie Bath, Townie Bath Deluxe, nail trimming, teeth brushing, blueberry facial scrub, furminating, and bundled Tooth to Foot Special.
- Cat Boarding (Purrington Villas): Dedicated cat boarding facility offering cozy, stress-free stays in a controlled environment separate from dog play areas.
- Pet Taxi: Pet transportation service for pickup and dropoff of pets at Hounds Town locations.
- Tiny Townies Puppy Classes: 4-week puppy socialization workshop for puppies 10+ weeks old, priced at $100 per course.
- Franchise Fees: Revenue from franchise fees charged to new franchisees. Total investment ranges from $69,000 to $2.45 million per location.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Dog Daycare - Daily Rates |
| Unit Pricing | Pay-as-you-go | Dog Boarding - Overnight Stays |
| Unit Pricing | Pay-as-you-go | Pet Spa - Individual Services |
| Unit Pricing | Pay-as-you-go | Cat Boarding - Purrington Villas |
| Unit Pricing | Pay-as-you-go | Tiny Townies Puppy Classes |
| One time/ perpetual license | Multi-year contract | Franchise Investment |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Hounds Town USA product offering
Product offeringCore offering
Hounds Town USA operates a franchise network of interactive dog daycare, overnight boarding, and pet spa facilities across more than 95 U.S. locations. Each location provides all-day pack-play daycare, overnight boarding in Townhomes/Luxury Condos/Penthouse Suites, grooming/spa services, cat boarding (Purrington Villas), pet taxi, and the Tiny Townies puppy socialization program, all delivered via a natural pack environment with temperament-matched specialized playgroups.
Product overview
Hounds Town USA is a fully interactive dog daycare, boarding, and pet care franchise offering multiple interconnected services. The core offering consists of Dog Daycare with all-day pack play grouped by size, temperament, and energy level, and Dog Boarding with overnight accommodations in Townhomes, Luxury Condos, or Penthouse Suites. Add-on services include Pet Spa (grooming and hygiene services), Cat Boarding (Purrington Villas), Pet Taxi transportation, and Tiny Townies puppy socialization classes. All dogs receive a complimentary Temperament Evaluation before joining playgroups. The company operates on a franchise model with over 95 locations nationwide.
Differentiator
Problem solved
Functional benefit
Brands
- Tiny Townies: Puppy socialization program - a 4-week workshop for puppies (10+ weeks old) and their owners.
- Purrington Villas
Products and services
- Dog Daycare Fully interactive dog daycare offering all-day pack play in temperature-controlled indoor play areas for individual pet parents and their dogs. Dogs are grouped into specialized playgroups matched by size, temperament, energy level, and play style after a free temperament evaluation; pricing varies by day of week (weekday vs. weekend) and via discounted 5-Pack, 10-Pack, and 20-Pack bundles.
- Dog Boarding
- Pet Spa
- Cat Boarding (Purrington Villas)
- Pet Taxi
- Tiny Townies Puppy Socialization A 4-week puppy socialization workshop for puppies 10+ weeks old (up to date on vaccines) and their owners, helping puppies develop social skills in a structured pack environment; priced at $100 per course.
- Hounds Town Franchise Opportunity
Quantifiable outcome
- Dogs receive report cards, photo updates, and behavior reports each day of daycare/boarding
- +3 more outcomes
Companies that use Hounds Town USA
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Hounds Town USA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Hounds Town USA partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- PaychexminorHounds Town partnered with Paychex for HR and payroll solutions as part of the company's operational infrastructure investments in 2025. This partnership supports the company's growing franchise network and staff training programs.
- Location3minorHounds Town partnered with Location3, a digital marketing and analytics firm, as part of the company's operational tools and marketing infrastructure investments in 2025. This partnership supports franchisee marketing efforts and local digital presence.
Scale indicators8 records
Recent moves9 records
Expansion highlights5 records
Hounds Town USA competitors and assessment
Company assessmentDirect peers
- Dogtopia: Dogtopia is the largest U.S. dog daycare franchise with 244 locations, offering comparable daycare, boarding, and spa services. Hounds Town was ranked directly behind Dogtopia in Vetted Biz's top 10 daycare franchises list.
- Camp Bow Wow: Camp Bow Wow operates 206 dog daycare, boarding, and grooming franchise locations nationwide. Named alongside Hounds Town in Vetted Biz's top dog daycare franchise rankings with a similar camp/playgroup model.
- The Dog Stop: The Dog Stop is a direct dog daycare, boarding, and grooming franchise competitor with multiple U.S. locations. Operates under a similar franchise model targeting pet parents seeking daycare and boarding services.
- Central Bark: Central Bark is a dog daycare, boarding, and spa franchise with locations across the U.S. Competes directly with Hounds Town in the same category with similar playgroup-based daycare offerings.
- Wag Hotels: Wag Hotels operates upscale dog boarding and daycare facilities primarily in California. Comparable to Hounds Town's overnight boarding tier offerings (Townhomes, Luxury Condos, Penthouse Suites).
- Best Friends Pet Care: Best Friends Pet Care is a multi-location pet care provider offering dog daycare, boarding, grooming, and training services with both company-owned and franchised locations. Directly comparable service mix to Hounds Town.
- PetSuites of America: PetSuites operates dog daycare, boarding, and grooming facilities across the U.S. with a similar franchise/de-central model to Hounds Town, including all-day play and overnight stays.
Broad incumbents
- PetSmart (Pet Hotels & Doggie Day Camp): PetSmart operates pet hotels and Doggie Day Camp services across its retail footprint. A broad incumbent with overlapping daycare and boarding services as part of a much larger pet retail ecosystem.
Emerging players
- Rover: Rover is an online marketplace for pet sitting, dog walking, and boarding services. Adjacent to Hounds Town's boarding and pet taxi services via a digital, on-demand model that competes for the same pet parent wallet.
Others
- Dog Boarding.com / Pet Hotels aggregation: Dog Boarding.com is a directory and aggregator connecting pet owners with local boarding and daycare providers. Indirectly competitive to Hounds Town's discovery funnel for franchise locations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Hounds Town USA social profiles
Digital presenceHounds Town USA compliance and trust
Trust signalCompliance1 record
Hounds Town USA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hounds Town USA leadership team
Management profileNumber of profiles
Profiles2 records
Hounds Town USA subsidiaries and ownership
Company hierarchySubsidiaries1 record
Hounds Town USA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hounds Town USA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hounds Town USA
What does Hounds Town USA do?
Hounds Town USA operates a franchise network of interactive dog daycare, overnight boarding, and pet spa facilities across more than 95 U.S. locations. Each location provides all-day pack-play daycare, overnight boarding in Townhomes/Luxury Condos/Penthouse Suites, grooming/spa services, cat boarding (Purrington Villas), pet taxi, and the Tiny Townies puppy socialization program, all delivered via a natural pack environment with temperament-matched specialized playgroups.
Is Hounds Town USA a public or private company?
Hounds Town USA is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hounds Town USA founded?
Hounds Town USA was founded in 2000. It employs 11 to 50 people.
Where is Hounds Town USA based?
Hounds Town USA is headquartered in Ronkonkoma, United States, in the North America region.
How does Hounds Town USA make money?
Seven revenue lines are on record. Dog Daycare Services are the primary driver. The others are overnight Dog Boarding, pet Spa / Grooming Services, cat Boarding (Purrington Villas), pet Taxi, tiny Townies Puppy Classes and franchise Fees.
Who are Hounds Town USA's main competitors?
Direct peers on record are Dogtopia, Camp Bow Wow, The Dog Stop, Central Bark, Wag Hotels, Best Friends Pet Care and PetSuites of America. PetSmart (Pet Hotels & Doggie Day Camp) is listed as a broad incumbent. Rover is listed as an emerging player. Dog Boarding.com / Pet Hotels aggregation is listed as an others.
Does Hounds Town USA have an API?
No public API is recorded for Hounds Town USA.
What industry is Hounds Town USA in?
Hounds Town USA's product category is Pet Care Services. Its primary akta.pro industry code is HSANAFAC, Cage-Free / Open-Play Dog Daycare, with a secondary code of HSANAFAM, Dog Daycare with Boarding Add-On (Daycare + Overnight). Its NAICS code is 81291 and its SIC code is 7011.