SoftExpert
SoftExpert is a Brazilian enterprise software company that provides an AI-powered, all-in-one platform for quality, compliance, risk, and process management, serving more than 3,000 organizations across 19 regulated industries worldwide.
- Company typePrivate
- Founded1995
- HeadquartersJoinville, Brazil
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What SoftExpert does
SoftExpert is a Brazilian enterprise software company founded in 1995 and headquartered in Joinville, with North American sales and support infrastructure. It develops an integrated platform for digital transformation, quality, compliance, risk, and process management, and reports more than 3,000 enterprise customers across 19 verticals including manufacturing, life sciences and pharmaceuticals, automotive, financial services, food and beverage, aerospace and defense, and the public sector. The core product is SoftExpert Suite 3.0, a cloud-based all-in-one platform composed of 17 major solution products (BPM, CPM, EAM, ECM, ERM, ESM, ESG, PLM, PPM, QMS, SLM, EHSM, GRC, HDM, ICM, CWM) and over 60 functional modules covering workflows, documents, analytics, audits, risk, training, AI, and industry-specific functions. The platform ships with pre-configured coverage for 30+ international standards including ISO 9001, ISO 27001, ISO 13485, IATF 16949, FSSC 22000, FDA 21 CFR Parts 11 and 820, GDPR, SOX, COSO, ITIL, and PMBOK. The 2025 product generation adds AI capabilities (Copilot AI assistant, Intelligent Document Processing, and Data Lab for predictive analytics) and extends governance coverage to ISO 42001.
The company monetizes through enterprise software subscriptions (per-user or enterprise-wide licensing on the Suite) supplemented by professional services revenue from consulting, implementation, customization, training, and support. Pricing is not publicly disclosed and the engagement model is quote-based, with 'Schedule a Demo' and 'Request Contact' as the primary conversion calls to action. Distribution is direct enterprise field sales with a consultative selling approach; no marketplace, reseller, or self-serve channel is referenced. Marketing mixes thought-leadership content (blog, resources, eBooks, whitepapers), customer success stories, industry events, and active social media presence across Facebook, Twitter/X, LinkedIn, YouTube, and Instagram. Leadership consists of founder Ricardo Lepper and CEO Kelson Lunardelli; the company is privately held with no disclosed funding rounds, M&A, or institutional investors, consistent with a bootstrapped, cash-flow-funded operating model.
SoftExpert firmographics
Firmographics- Name
- SoftExpert
- Legal name
- SoftExpert Software for Performance Excellence
- Website
- https://softexpert.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- SoftExpert is a Brazilian enterprise software company that provides an AI-powered, all-in-one platform for quality, compliance, risk, and process management, serving more than 3,000 organizations across 19 regulated industries worldwide.
- Ownership category
- akta.pro rank
SoftExpert industry classification
Industry- Product category
- Enterprise Governance, Risk and Compliance (GRC) Software
- NAICS
- Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
Keywords
Where SoftExpert is headquartered
LocationHeadquarters
- HQ city
- Joinville
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
SoftExpert business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription (Enterprise): Core revenue from enterprise software subscriptions, likely on a per-user or enterprise-wide licensing model based on the platform's enterprise-focused positioning and direct sales motion
- Professional Services: Revenue from consulting, implementation, customization, training, and support services including cloud computing, integration, outsourcing, process automation, and computer systems validation
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
SoftExpert product offering
Product offeringCore offering
SoftExpert develops and sells an AI-powered, cloud-based all-in-one enterprise software platform (SoftExpert Suite 3.0) that centralizes business processes, documents, risks, and compliance across an organization. The platform is composed of 17 major solution products (BPM, CPM, EAM, ECM, ERM, ESM, ESG, PLM, PPM, QMS, SLM, EHSM, GRC, HDM, ICM, CWM) and 60+ modules, supporting compliance with more than 30 international standards and serving over 3,000 enterprise customers globally.
Product overview
SoftExpert offers a unified platform architecture centered on SoftExpert Suite 3.0, an all-in-one business management software for digital transformation and compliance powered by AI. The platform is structured around 17 major solution products (BPM, CPM, EAM, ECM, ERM, ESM, ESG, PLM, PPM, QMS, SLM, EHSM, GRC, HDM, ICM, CWM, and the core Suite) complemented by over 60 functional modules covering workflows, documents, analytics, audits, risk management, training, AI capabilities, and industry-specific functions. The platform supports compliance with over 30 international standards and regulations including ISO 9001, ISO 27001, ISO 13485, GDPR, FDA 21 CFR, and SOX. Customers exceed 3,000 organizations worldwide.
Differentiator
Problem solved
Functional benefit
Brands
- SoftExpert Suite: All-in-one business management software for digital transformation and compliance, powered by AI
Products and services
- SoftExpert Suite 3.0 All-in-one cloud-based business management software platform for digital transformation and compliance, powered by AI. Centralizes every process, document, and risk in one global platform enabling operational streamlining, productivity boost, and audit readiness for enterprise customers.
- SoftExpert AI Features AI-powered capabilities integrated throughout the SoftExpert Suite, including the Copilot AI assistant, Data Lab predictive analytics, and intelligent document processing for enterprise productivity and decision support.
- SoftExpert IDP (Intelligent Document Processing) Intelligent Document Processing solution that uses AI-powered computer vision and NLP to transform complex documents into structured, relevant data through automated capture and digitization.
- Business Process Management (BPM) Solution for business process management with intelligence, agility, and compliance, enabling modeling, simulation, and automation of business processes with controlled analysis and review.
- Corporate Performance Management (CPM) Solution connecting strategies, goals, targets, and results in one place with agility and precision, enabling performance tracking with scorecards, SWOT analyses, and strategic maps.
- Enterprise Asset Management (EAM) Solution that extends asset lifespan, reduces costs, downtime, and unplanned outages through comprehensive asset management capabilities for enterprise operations.
- Enterprise Content Management (ECM) Solution optimizing document management, reducing paperwork, and promoting secure collaboration across the organization.
- Enterprise Risk Management (ERM) Solution that mitigates risks, optimizes operational resources, and achieves sustainable growth through comprehensive enterprise risk management.
- Enterprise Service Management (ESM) Solution that logs and tracks resolution of IT requests and tickets, all centrally managed for improved service delivery.
- Environmental, Social, and Corporate Governance (ESG) Solution automating ESG data collection, management, and analysis in one centralized platform for sustainability reporting.
- Product Lifecycle Management (PLM) Solution that automates product development from idea to launch and connects teams and data seamlessly throughout the product lifecycle.
- Project and Portfolio Management (PPM) Solution that plans projects precisely, executes and controls activities per PMBOK best practices for effective project and portfolio management.
- Quality Management (QMS) Quality management software for continuous improvement, compliance, and performance across the enterprise.
- Supplier Lifecycle Management (SLM) Solution streamlining supplier management with agility and compliance throughout the supplier lifecycle.
- Environment, Health, and Safety Management (EHSM) Solution that reduces risks, improves processes, and meets safety and environmental standards efficiently.
- Governance, Risk and Compliance (GRC) Integrated GRC software platform for corporate governance and risk management in a single solution.
- Human Development Management (HDM) Solution that develops talent, optimizes teams, and shapes employee futures on a single integrated platform.
- Innovation and Change Management (ICM)
Companies that use SoftExpert
Customer profileSegments9 records
Ideal customer profiles5 records
SoftExpert technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature5 records
SoftExpert partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights6 records
SoftExpert competitors and assessment
Company assessmentDirect peers
- ServiceNow: ServiceNow's Integrated Risk Management (IRM) and ITSM suites directly overlap with SoftExpert's GRC, ERM, ESM, Workflow and BPM modules, targeting similar enterprise buyers with quote-based subscription sales and increasingly similar AI copilot features.
- Workiva: Workiva's platform for SOX, GRC and especially ESG/sustainability reporting competes head-to-head with SoftExpert's GRC and ESG modules for the same compliance and audit personas in mid-market and enterprise.
- MetricStream: MetricStream is a direct GRC/IRM platform competitor with modules for risk, compliance, audit and quality — overlapping almost one-to-one with SoftExpert's GRC, ERM, QMS and Audit modules.
- Ideagen: Ideagen sells compliance, quality, audit and risk software (e.g., Q-Pulse, Pentana) into regulated industries including life sciences and manufacturing — the same vertical sweet spot as SoftExpert.
- Enablon (Wolters Kluwer): Enablon's EHS, risk and sustainability platform competes with SoftExpert's EHSM, ESG, ERM and GRC modules, particularly for large global enterprises needing integrated EHS and ESG reporting.
- Diligent (Galvanize): Diligent's Galvanize GRC platform competes directly with SoftExpert's GRC, Risk, Audit and Compliance modules for board-driven enterprise compliance programs.
Broad incumbents
- SAP: SAP's GRC, Process Management (Signavio/Workflow) and ERP suite address overlapping enterprise compliance, BPM and QMS use cases from inside a much broader enterprise software portfolio.
- Oracle: Oracle's Fusion GRC and E-Business Suite compliance/quality modules target similar enterprise buyers and increasingly overlap with SoftExpert's GRC/QMS/ESG positioning.
- IBM OpenPages: IBM OpenPages is a long-standing GRC platform within IBM's broader software/services portfolio, competing for enterprise risk and compliance budget at the upper-end of SoftExpert's market.
Emerging players
- Onspring: Onspring is a no-code GRC/risk/compliance platform competing in the mid-market segment that increasingly overlaps with SoftExpert's workflow, risk and audit modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
SoftExpert social profiles
Digital presenceSoftExpert compliance and trust
Trust signalCompliance34 records
SoftExpert financial estimates
Financial estimateRevenue estimate
Valuation estimate
SoftExpert leadership team
Management profileNumber of profiles
Profiles2 records
SoftExpert funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SoftExpert M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SoftExpert
What does SoftExpert do?
SoftExpert develops and sells an AI-powered, cloud-based all-in-one enterprise software platform (SoftExpert Suite 3.0) that centralizes business processes, documents, risks, and compliance across an organization. The platform is composed of 17 major solution products (BPM, CPM, EAM, ECM, ERM, ESM, ESG, PLM, PPM, QMS, SLM, EHSM, GRC, HDM, ICM, CWM) and 60+ modules, supporting compliance with more than 30 international standards and serving over 3,000 enterprise customers globally.
Is SoftExpert a public or private company?
SoftExpert is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SoftExpert founded?
SoftExpert was founded in 1995. It employs 1,001 to 5,000 people.
Where is SoftExpert based?
SoftExpert is headquartered in Joinville, Brazil, in the Latin America region.
How does SoftExpert make money?
Two revenue lines are on record. Software Subscription (Enterprise) is the primary driver. The others are professional Services.
Who are SoftExpert's main competitors?
Direct peers on record are ServiceNow, Workiva, MetricStream, Ideagen, Enablon (Wolters Kluwer) and Diligent (Galvanize). Broad incumbents are SAP, Oracle and IBM OpenPages. Onspring is listed as an emerging player.
Does SoftExpert have an API?
No public API is recorded for SoftExpert.
What industry is SoftExpert in?
SoftExpert's product category is Enterprise Governance, Risk and Compliance (GRC) Software. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms. Its NAICS code is 51321 and its SIC code is 7372.