What Arbisoft does

Arbisoft is a Plano, Texas-headquartered, privately-held software development and consulting firm founded in 2007 that delivers custom software engineering, AI/ML, data engineering, and education technology solutions to enterprise and growth-stage clients. The firm operates a globally distributed delivery model anchored in Pakistan (Lahore, Karachi, Islamabad) with additional offices in Berlin, Doha, and Riyadh, and engages clients through four models — software development outsourcing, dedicated teams, IT staff augmentation, and new venture partnership. Its customer base spans Education, Travel, Healthcare, Finance, E-commerce, and Technology verticals, with named marquee clients including KAYAK (15+ year relationship), edX (partner since 2013), Careem, The World Bank, Indeed, Stanford University School of Medicine, and PayPerks.

The company's technology stack is multi-disciplinary across web, mobile, AI, and cloud, with deep specialization in Open edX LMS customization and managed hosting. Arbisoft has also built a portfolio of proprietary SaaS products — FixAlert (real-time maintenance reporting), Workstream (workflow automation), HireStream (recruitment automation), Edly (learner engagement), CXMeter (customer feedback analytics), Schoolgram (school communication), and ILMX (digital learning) — alongside an in-house UX/UI design research lab operating as a wholly-owned subsidiary called Nurture. The company holds ISO 27001 and ISO 27701:2019 certifications and is an AWS Partner, Databricks Consulting Partner, and Open edX Partner.

Arbisoft monetizes primarily through time-and-materials and fixed-fee professional services engagements with disclosed budget tiers ranging from under $50,000 to above $500,000, and multi-year contracts are the norm (average client relationship is reported at five years). AI/ML is positioned as a cross-cutting capability rather than a standalone product, with offerings spanning agentic AI, generative AI, NLP, computer vision, predictive analytics, sentiment analysis, voice commerce, and AI chatbots — generally embedded in client solutions rather than delivered as Arbisoft-originated foundation models. Leadership consists of three co-founders (Yasser Bashir as CEO, Umair Shah as Managing Partner, and Rizwan Aslam as Director of Software Development), suggesting founder-controlled governance with no disclosed external institutional investors.

Name

Arbisoft

Legal name

Arbisoft Global LLC

Website

https://arbisoft.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Arbisoft is a Plano, Texas-based global software development firm with 750+ technologists that delivers custom software, AI/ML, and education technology solutions to enterprise and growth-stage clients across Education, Travel, Healthcare, Finance, and E-commerce verticals, complemented by a portfolio of proprietary SaaS products.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AR/VR & Immersive Learning Content Development (EDAGAKAI)

akta.pro secondary industry

Serious Games & Simulation Studios (Training, Defense, Enterprise) (MPAFAAAH)

Keywords

• Custom software development
• Software development outsourcing
• Education technology solutions
• AI and machine learning
• Dedicated development teams

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Development Services: B2B professional services revenue through custom software development, QA, mobile app development, and consulting. Delivered through multiple engagement models: Time & Materials (outsourcing), Dedicated Teams, Staff Augmentation, and Fixed-Price projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Arbisoft is a global B2B software development and product company that delivers custom software, AI/ML, data, and cloud engineering services to enterprise and startup clients across education, travel, healthcare, finance, and e-commerce. It also sells a portfolio of standalone proprietary products — FixAlert, Workstream, HireStream, Edly, CXMeter, Schoolgram, ILMX, and the Nurture UX/UI design lab.

Product overview

Arbisoft is a global software and product development company offering a portfolio of proprietary products alongside custom software development services. Their product suite includes six named SaaS platforms: FixAlert (real-time maintenance reporting), Workstream (workflow automation), HireStream (recruitment automation), Edly (learner engagement), CXMeter (customer feedback analytics), and Schoolgram (school communication), plus ILMX (digital learning). The company also operates Nurture, an in-house UX/UI design lab. Services span development & QA (custom software, SaaS, MVP, frontend/backend, enterprise), mobility & apps (mobile, iOS, Android, web apps), IT operations (DevOps, cybersecurity, infrastructure), and specialized solutions in AI/ML, data, e-commerce, and education technology. The overall offering combines a platform-plus-services model where proprietary products serve as standalone solutions while services capabilities enable custom development for clients across education, travel, healthcare, finance, and e-commerce industries.

Differentiator

Problem solved

Functional benefit

Brands

• Nurture: Product design and research lab at Arbisoft that helps early and mid-stage startups identify user needs and collaborate on product design
• Hirestream
• Edly
• FixAlert
• Workstream
• CXMeter
• Schoolgram
• ILMX

Products and services

• FixAlert Real-time maintenance reporting platform that enables users to instantly report and resolve infrastructure issues via a centralized, mobile-friendly system.
• Workstream Workflow automation platform that streamlines team operations and approvals with customizable workflows and real-time tracking capabilities.
• HireStream AI-powered recruitment automation tool that automates hiring pipelines, reduces manual effort, and enables smarter recruitment decisions.
• Edly Learner engagement platform designed to create engaging learning experiences that boost course completion and learner retention for educational institutions.
• CXMeter Customer feedback analytics platform that collects, analyzes, and acts on customer insights to improve satisfaction and service quality.
• Schoolgram School communication suite that bridges the gap between schools and parents with secure, real-time messaging and announcements.
• ILMX Digital learning suite that manages, tracks, and delivers educational content with ease across institutions or organizations.
• Nurture In-house UX/UI design lab providing product design and research services to help early and mid-stage startups identify user needs, solve problems, and collaborate on product design.
• Custom Software Development End-to-end custom software development services delivered to enterprise and startup clients via outsourcing, dedicated teams, staff augmentation, and fixed-price engagement models.
• Mobile App Development Mobile app development services across iOS, Android, hybrid, and web apps for enterprise and startup clients.
• DevOps and IT Operations Services DevOps, cybersecurity, and infrastructure design services providing scalable, reliable infrastructure and 24/7 technical support.
• Software Testing and QA Software testing and quality assurance services for client applications across web, mobile, and enterprise platforms.
• Software Consulting Software consulting services covering architecture, technology selection, and delivery strategy for client engagements.
• Data Engineering and Analytics Data solutions including data engineering, BI and analytics, data governance and security, data migration, and data scraping.
• Artificial Intelligence Solutions AI solutions including agentic AI, deep learning, generative AI, predictive analysis, sentiment analysis, data science, and AI consulting.
• E-commerce Solutions E-commerce solutions including AI chatbots and customer support, web app development, voice commerce, and customer segmentation.
• Accessibility Services Accessibility services to make client software products compliant with accessibility standards.
• Cybersecurity Services Cybersecurity services to protect client applications, infrastructure, and data.

Quantifiable outcome

• $1B+ in revenue generated for clients
• +4 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• edXcoreTechnology or IntegrationLong-term partnership since 2013. Arbisoft advances the Open edX platform and supports learners globally. EdX is a major online learning platform co-founded by Harvard and MIT.
• KAYAKcoreTechnology or IntegrationTrusted technology partner for over 15 years. KAYAK is a leading travel search engine processing billions of flight and hotel searches annually.
• AWScoreTechnology or IntegrationAWS Partner Network membership providing cloud infrastructure services and expertise.
• DatabrickscoreTechnology or IntegrationCertified Databricks Consulting Partner for data analytics and AI solutions.
• Open edXcoreTechnology or IntegrationOfficial Open edX partner providing LMS installation, customization, and managed hosting for education technology clients.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• BairesDev: BairesDev is a nearshore custom software development firm with comparable headcount and a similar offshore-heavy delivery model serving enterprise clients across multiple verticals. It competes directly with Arbisoft for staff augmentation and dedicated team engagements.
• Globant: Globant is a global IT services and digital transformation firm of similar scale offering custom software, AI, and data engineering across enterprise verticals. Overlap with Arbisoft is strong in software engineering services and AI/data solutions.
• EPAM Systems: EPAM is a publicly-traded custom software development and digital engineering services firm with a comparable mix of enterprise clients, AI/data capabilities, and globally distributed delivery. It competes with Arbisoft for similar outsourcing and dedicated team engagements.
• Endava: Endava is a custom software development and IT services firm with comparable size and similar enterprise client focus across financial services, healthcare, and other verticals. It overlaps directly with Arbisoft's B2B services offering.
• Nagarro: Nagarro is a global digital engineering services firm of similar scale offering custom software, AI/ML, and data services to enterprise clients. Its delivery model and vertical breadth closely resemble Arbisoft's services portfolio.
• Fingent: Fingent is a custom software development company of similar size offering web, mobile, AI, and enterprise software services to mid-market and enterprise clients. It competes with Arbisoft in the mid-tier outsourced software development category.
• Simform: Simform is a custom software product engineering firm with comparable scale offering dedicated teams, AI, and digital product development. It directly competes with Arbisoft for outsourced engineering talent and project work.
• Net Solutions: Net Solutions is a custom web and mobile development firm of similar scale serving enterprise and startup clients across multiple verticals. It competes with Arbisoft for digital product engineering and dedicated team engagements.

Emerging players

• Andela: Andela is a global engineering talent marketplace that competes with Arbisoft on offshore engineering staffing. While newer and product-led, it targets the same enterprise buyers seeking distributed engineering capacity.

Broad incumbents

• Infosys: Infosys is a global IT services incumbent that competes with Arbisoft for large enterprise outsourcing engagements and digital transformation projects. It is significantly larger but overlaps in target customers and service offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/arbisoft
• YouTubeyoutube.com/@Arbisoft_Official?sub_confirmation=1
• Facebookfacebook.com/arbisoft
• LinkedInlinkedin.com/company/arbisoft
• Instagraminstagram.com/lifeatarbisoft

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arbisoft