What Upstate Medical University does

Upstate Medical University (SUNY Upstate Medical University) is the State University of New York's academic health science campus in Syracuse, New York, founded in 1834 and operating as the only academic medical center in Central New York. The institution combines four academic colleges — the Norton College of Medicine, College of Health Professions, College of Nursing, and College of Graduate Studies — serving approximately 1,600 students, with an integrated clinical platform anchored by Upstate University Hospital (a Level I trauma center and Magnet-recognized facility), Upstate Community Hospital, Upstate Golisano Children's Hospital (ACS-verified Level 1 Pediatric Trauma Center), and a network of specialty institutes including the Upstate Cancer Center, Upstate Neurological Institute (the region's only neurosurgery service and Level 4 Epilepsy Center), Upstate Heart & Vascular Center, and the forthcoming Upstate Pathology Institute.

The underlying technology stack combines Epic MyChart (web, iOS, Android) for patient-facing digital access, Epic Carelink for referring providers, advanced clinical systems including Varian TrueBeam and Edge, Gamma Knife, intraoperative MRI, robotic neurosurgery, and a BSL-3 Vector Biocontainment Laboratory for research, supported by an 8,600 sq ft Simulation Center and a $55 million research enterprise that has nearly doubled over the last decade across cancer, neuroscience, diabetes, and cardiovascular disease. A new three-story, 109,000 sq ft Upstate Pathology Institute is under construction (groundbreaking July 2025, completion spring 2027).

Revenue is generated through a mixed model: hospital and clinical patient care services across the 17-county referral region via insurance-based billing with Financial Assistance and published Patient Estimates; tuition and academic fees under SUNY's affordable tuition structure with scholarships and aid; extramural research grants (e.g., $16.7M PCORI ADHD contract, $3.1M NIH amyloidosis grant); philanthropy through the Upstate Foundation (celebrating 50 years); and tax-exempt capital financing via DASNY's Tax Exempt Leasing Program ($35.4M closed March 2026). The institution employs 11,000 people directly as the largest employer in Onondaga County and supports an additional 7,362 jobs through household and vendor spending.

Name

Upstate Medical University

Legal name

SUNY Upstate Medical University

Website

https://upstate.edu

Company type

Public

Founded year

1834

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Upstate Medical University is SUNY's academic medical center in Syracuse, New York, and the only such institution in Central New York. It operates four teaching colleges serving ~1,600 students and a multi-hospital clinical platform (Level I trauma, pediatric trauma, oncology, neurosurgery, cardiac) across a 17-county region, supported by Epic MyChart, advanced radiation oncology, and a $55M research enterprise.

Ownership category

akta.pro rank

Product category

Academic Medical Center

NAICS

Colleges, Universities, and Professional Schools (6113), General Medical and Surgical Hospitals (6221), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Medical Laboratories (8071)

akta.pro primary industry

Academic Medical Centers & Teaching Hospitals (University-Affiliated) (EDAHAGAA)

akta.pro secondary industries

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA), Medical Schools (MD/DO Granting) (EDAHAGAB), Urban/Metropolitan Public Research Universities (EDAHAAAH)

Keywords

• Academic medical center
• Medical education
• Hospital services
• Biomedical research
• Specialty healthcare

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices21 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Hospital and Clinical Patient Care Services: Revenue generated through inpatient and outpatient hospital services, including emergency care, surgical procedures, specialty clinic visits, diagnostic imaging, cancer treatment, and telehealth. Accepts insurance via Participating Insurance List and provides Financial Assistance for those in need. Patients can pay bills online through MyChart.
2. Tuition and Academic Programs: Revenue from tuition and fees for students enrolled across four colleges (Norton College of Medicine, College of Health Professions, College of Nursing, College of Graduate Studies). Uses affordable SUNY tuition rates with financial aid, tuition assistance, and scholarships available.
3. Research Grants and Sponsored Research: Revenue from extramural research funding, including a recent $16.7M PCORI contract for ADHD medication study and $3.1M NIH grant for amyloidosis research. Research investment reached $55 million, nearly doubling over the last decade. Includes sponsored research, pre-award services, and post-award services.
4. Philanthropy and Foundation Giving: Revenue through Upstate Foundation giving and special events, including the Upstate Foundation Annual Gala celebrating 50 years of service. Upstate Foundation Events support patient care, education, and research.
5. Tax-Exempt Equipment Leasing: Capital financing through DASNY's Tax Exempt Leasing Program; recent $35.4 million closed for clinical, surgical, diagnostic, and IT equipment purchases across downtown and community campuses.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels10 records

Core offering

Upstate Medical University operates a public state academic medical center delivering integrated patient care, medical and health professions education, and biomedical research. It runs multiple hospitals and specialty centers in Central New York and offers academic programs through four colleges (Norton College of Medicine, College of Health Professions, College of Nursing, and College of Graduate Studies). The institution serves as a 17-county referral hub and combines clinical services, teaching, and translational research under a single academic medical enterprise.

Product overview

Upstate Medical University operates a multi-product, platform-plus-modules architecture integrating academic, clinical, research, and digital service offerings. The academic platform spans four colleges (Norton College of Medicine, College of Health Professions, College of Nursing, and College of Graduate Studies). The clinical platform comprises flagship facilities including Upstate University Hospital, Upstate Community Hospital, Upstate Golisano Children's Hospital, Upstate Cancer Center, Upstate Heart & Vascular Center, Upstate Neurological Institute, and Upstate Nappi Wellness Institute, supported by specialty centers (Clark Burn Center, Comprehensive Stroke Center, Family Birth Center, Joslin Diabetes Center, Numann Center, Level I Trauma Center, Upstate NY Poison Center) and the forthcoming Upstate Pathology Institute. Digital patient-facing modules include MyChart, MyChart Bedside, Upstate Connect, and Telehealth Services. Research and innovation modules include the Central New York Biotech Accelerator, Upstate Biotech Ventures, the Clinical Trials Office, core research facilities, and the new Stem Cell Islet Bioengineering Lab, plus the Ask Hero conversational assistant for prospective students.

Differentiator

Problem solved

Functional benefit

Brands

• Upstate University Hospital: Acute care teaching hospital and Level I trauma center at the downtown Syracuse campus.
• Upstate Golisano Children's Hospital
• Upstate Cancer Center
• Upstate Foundation
• Upstate Connect

Products and services

• Upstate University Hospital Primary adult academic medical center providing tertiary and quaternary care, Level I trauma services, and comprehensive inpatient and outpatient services for Central New York.
• Upstate Community Hospital Community-based hospital providing general acute care, emergency services, and outpatient care to the greater Syracuse community.
• Upstate Golisano Children's Hospital Regional children's hospital offering dedicated pediatric inpatient, emergency, neonatal intensive care, and specialty services for infants, children, and adolescents.
• Upstate Cancer Center Comprehensive outpatient cancer center providing medical, radiation, and surgical oncology services with advanced linear accelerator and Gamma Knife technology.
• Upstate Heart & Vascular Center Cardiology and vascular services including interventional cardiology, structural heart procedures, heart failure care, and vascular surgery.
• Upstate Neurological Institute Neuroscience services including neurology, neurosurgery, stroke care, Gamma Knife radiosurgery, intraoperative MRI, and robotic neurosurgery.
• Upstate Nappi Wellness Institute Wellness-focused institute integrating behavioral health, primary care, preventive medicine, and population health programs in a single facility.
• Biobehavioral Health Unit (BBHU) Pediatric behavioral and mental health service providing inpatient and assisted living care for children and adolescents, expanding the health system's behavioral health capacity.
• MyChart Patient Portal Epic-based free patient portal allowing patients to view medical records, schedule appointments, message providers, and access test results online.
• MyChart Bedside In-room patient engagement tablet offered during inpatient stays, providing access to care team information, entertainment, and education.
• Upstate Connect 24/7 nurse triage and care navigation phone line connecting community members to appropriate Upstate services and providers.
• Telehealth Services Video-based virtual care visits enabling patients to consult with Upstate providers remotely for primary care, specialty consultations, and follow-up appointments.
• Ask Hero AI Chatbot AI-powered virtual assistant that helps website visitors navigate health information, services, and resources on the Upstate website.
• Norton College of Medicine MD-granting medical school providing undergraduate medical education to physician trainees, including residency and fellowship programs.
• College of Health Professions College offering undergraduate and graduate degree programs in allied health fields such as physical therapy, physician assistant studies, and clinical laboratory sciences.
• College of Nursing College providing nursing education across undergraduate, graduate, and doctoral levels to prepare registered nurses and advanced practice nurses.
• College of Graduate Studies Graduate school offering master's and PhD programs in biomedical sciences, public health, and basic science research disciplines.
• Clinical Trials Office Centralized office coordinating sponsored clinical trials for sponsors, investigators, and patient participants across the medical center.
• Central New York Biotech Accelerator Wet-lab incubator providing lab space, equipment, and programming to early-stage biotech startup companies.
• Upstate Biotech Ventures Program supporting commercialization of university-originated biomedical inventions, including startup formation and technology licensing support.
• Project ECHO Extension for Community Healthcare Outcomes program delivering tele-mentoring and case-based learning to community providers across New York State.

Quantifiable outcome

• 11,000 direct employees plus 7,362 additional jobs through household and vendor impact
• +6 more outcomes

Named customers4 records

Segments6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• LeChaseflagshipImplementation/ SI/ Consulting Partner · 10 July 2025LeChase is serving as design-builder on the new three-story, 109,000-square-foot Upstate Pathology Institute in Syracuse, NY. Project groundbreaking celebrated on July 7, 2025 with expected completion in spring 2027. Will consolidate pathology services including core laboratory, microbiology, histology, cytology, and molecular testing into a single facility, plus teaching spaces, conference rooms, and designated drone and courier specimen transport areas.
• SUNY Research FoundationcoreStrategic or Co-development PartnerSUNY Research Foundation is a partner in launching Upstate Biotech Ventures alongside Empire State Development, Upstate Medical University, and Excell Partners. The program supports high-potential startups and small businesses connected to Upstate's medical research, accelerating technology development, entrepreneurship, and real-world impact from biomedical research and healthcare innovation.
• Excell PartnerscoreStrategic or Co-development PartnerExcell Partners is a partner in launching Upstate Biotech Ventures alongside Empire State Development, SUNY Research Foundation, and Upstate Medical University. The partnership invests in ventures emerging from biomedical research and healthcare innovation at Upstate.
• Epic Systems (MyChart)flagshipTechnology or IntegrationUpstate partners with Epic Systems to provide Upstate MyChart as the secure online patient health connection available via web, iOS, and Android apps. Includes MyChart Bedside for inpatient stays with care team visibility, daily schedule, education materials, medications, test results, questionnaires, and newborn information. Patients can review lab results, request appointments, refill medications, message providers, and access Patient Estimates.
• Safe Kids WorldwideminorStrategic or Co-development PartnerSafe Kids Upstate NY is a member of Safe Kids Worldwide, a global network of organizations dedicated to preventing accidental injury to children. Safe Kids Upstate NY is a grassroots coalition that advocates and educates to prevent unintentional injuries to children 18 and under, with safety programs in baby safety, bicycle/skating safety, child passenger safety, fall prevention, fire safety, and water safety.
• Golisano FoundationflagshipGTM or Marketing PartnerUpstate Golisano Children's Hospital is a member of the Golisano Children's Alliance, supported by the Golisano Foundation. The Golisano Foundation partnership includes naming of the children's hospital after Tom Golisano and provides access to a network of leading children's hospitals focused on pediatric care excellence.
• Carolyn Palmer (Sculptor)minorOthersCelebrated sculptor Carolyn Palmer created bronze statues to honor Elizabeth Blackwell and Sarah Loguen Fraser at Upstate Medical University. The statues depict the pioneering women in medicine, highlighting themes of resilience and trailblazing achievement.
• Central New York Biotech Accelerator (CNYBAC)flagshipStrategic or Co-development PartnerUpstate Medical University partners with the Central New York Biotech Accelerator (CNYBAC) in Syracuse. CNYBAC received $3 million in state funding (including Upstate's contribution) to convert former Quadrant Biosciences space into lab space. The accelerator currently serves 10 on-site tenants and 39 virtual clients. Upstate Biotech Ventures is operated through CNYBAC.
• Elizabeth Blackwell (Historical Honoree)minorOthersHonored through a bronze statue by Carolyn Palmer at Upstate Medical University for being a pioneering woman in medicine.
• Sarah Loguen Fraser (Historical Honoree)minorOthersHonored through a bronze statue by Carolyn Palmer at Upstate Medical University for being a pioneering woman in medicine. Sarah Loguen Street, where the Downtown Campus Visitor Parking Garage East is located, is named in her honor.

Scale indicators13 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Albany Medical Center: Private nonprofit academic health system in Albany, NY operating Albany Medical College, a Level I trauma adult and pediatric center, and a children's hospital. Comparable academic medical center competing for upstate NY specialty referrals.
• University at Buffalo Jacobs School of Medicine: SUNY-system medical school in Buffalo affiliated with Kaleida Health and ECMC, providing medical education, research, and clinical training in a public university model. Direct SUNY peer to Upstate's Norton College of Medicine.
• SUNY Downstate Health Sciences University: Another SUNY-system public academic medical center in Brooklyn, NY. Comparable as a sister state-funded medical university combining medical school, health professions colleges, hospitals, and research enterprise under the same SUNY governance.
• Stony Brook University Hospital / Renaissance School of Medicine: SUNY-system public academic medical center on Long Island with medical school, Level I trauma, multiple specialty centers, and research enterprise. Direct public-AMC peer with overlapping four-college academic structure and SUNY funding model.
• University of Rochester Medical Center: Private nonprofit academic medical center in upstate NY with medical school, Strong Memorial Hospital, Golisano Children's Hospital, cancer center, and major research enterprise. Closest in-state scale and role-mix competitor.

Others

• Epic Systems (MyChart): Vendor providing the Upstate MyChart patient portal and EpicCare Link provider portal that underpin Upstate's digital patient engagement strategy. Included as an enabling technology peer given how central the Epic stack is to Upstate's consumer-facing GTM.
• SUNY Upstate Affiliate — Upstate Foundation: The philanthropic foundation supporting SUNY Upstate Medical University, celebrating 50 years of service. Comparable as the fundraising and community-engagement counterpart to other AMC foundations, but not a direct operating peer.

Regional players

• Bassett Healthcare Network: Rural upstate NY integrated delivery network anchored by Bassett Medical Center in Cooperstown with teaching hospital status. Comparable as a regional upstate NY teaching hospital competing for referrals in adjacent counties.
• New York Medical College (NYMC): Health sciences university in Valhalla, NY (Touro University system) with a medical school, graduate school, and school of health sciences and practice. Comparable as a NY medical education and biomedical research peer, though without an owned hospital of Upstate's scale.
• Crouse Health: Independent community hospital in Syracuse, NY that historically partnered with Upstate for NICU and pediatric services. Comparable as a regional Syracuse hospital competitor for general acute care, though without Upstate's academic and trauma depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/UpstateNews
• YouTubeyoutube.com/user/UpstateMedicalUniv
• Facebookfacebook.com/UpstateMedicalUniversity
• LinkedInlinkedin.com/company/suny-upstate-medical-university
• Instagraminstagram.com/upstatemedical

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Upstate Medical University