Epsilon, Inc.
Epsilon, Inc. is a U.S. SDVOSB-turned-managed-IT provider, now a wholly-owned subsidiary of AMERICAN SYSTEMS, delivering managed IT, cybersecurity, cloud, and contact center services to federal, state, and commercial clients via proprietary MERGE framework and multiple federal contract vehicles.
- Company typePrivate
- Founded2008
- HeadquartersWeaverville, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Epsilon, Inc. does
Epsilon, Inc. is a U.S.-based managed IT services provider delivering cybersecurity, cloud, contact center, and program/compliance management services to federal, state, and commercial clients. Founded in 2008 as a Service-Disabled Veteran-Owned Small Business (SDVOSB), the company has historically targeted federal civilian agencies operating in high-stakes, high-availability environments. Since 2025, Epsilon has operated as a wholly-owned subsidiary of AMERICAN SYSTEMS, a larger employee-owned government services contractor headquartered in McLean, Virginia.
Epsilon's service portfolio — including Managed IT & Support, Cybersecurity & Compliance, Contact Center Solutions, Program & Compliance Management, Cloud & Virtualization, and Strategic IT Advisory — is delivered through its proprietary MERGE service delivery framework that integrates managed IT, cybersecurity, and engineering capabilities. The company also maintains a Bengaluru, India technology hub where AI-driven productivity tools are used to scale delivery output without proportional headcount growth. Certifications referenced include CMMI, ISO 22301, UKAS Management Systems, and Cisco partnership credentials.
The business model is anchored in managed-services contracts executed through federal procurement vehicles, specifically OASIS+, GSA VETS 2, FAA ITIPSS, and USDA STRATUS Pool 2. Revenue is generated via task orders under these multi-award blanket ordering agreements, supplemented by commercial and non-profit managed-services engagements. Pricing is quote-based and not publicly disclosed. Customer segments span federal agencies (primary), state and local government, healthcare and human services, contact-center operators, and professional/knowledge-based businesses.
Epsilon, Inc. firmographics
Firmographics- Name
- Epsilon, Inc.
- Legal name
- Epsilon, Inc.
- Website
- https://epsilon-inc.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Epsilon, Inc. is a U.S. SDVOSB-turned-managed-IT provider, now a wholly-owned subsidiary of AMERICAN SYSTEMS, delivering managed IT, cybersecurity, cloud, and contact center services to federal, state, and commercial clients via proprietary MERGE framework and multiple federal contract vehicles.
- Ownership category
- akta.pro rank
Epsilon, Inc. industry classification
Industry- Product category
- Government IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network Implementation & Integration Services (BPAEAEAB)
- akta.pro secondary industry
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where Epsilon, Inc. is headquartered
LocationHeadquarters
- HQ city
- Weaverville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Epsilon, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Government IT Services: Epsilon generates revenue through government contract vehicles providing managed IT, cybersecurity, cloud, and contact center services to federal and state government agencies. Revenue is derived from task orders under multi-award blanket ordering agreements.
- Commercial Managed Services: Provides managed IT and cybersecurity services to commercial enterprises and non-profits on a contractual basis.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Epsilon, Inc. product offering
Product offeringCore offering
Epsilon delivers mission-grade managed IT, cybersecurity, cloud, and contact center services to federal and state government agencies, commercial enterprises, and non-profits. Services are delivered through the company's proprietary MERGE service delivery framework and accessed via federal contract vehicles including OASIS+, GSA VETS 2, FAA ITIPSS, and USDA Stratus. The company focuses on high-stakes, high-availability environments requiring secure, reliable, and scalable operations.
Product overview
Epsilon, Inc. is a managed IT and cybersecurity services provider offering a portfolio of interconnected services delivered through its proprietary MERGE framework. The core offerings include Managed IT & Support (proactive monitoring, service desk, endpoint support), Cybersecurity & Compliance (security operations and assessments), Contact Center Solutions (high-availability contact centers and help desks), Program & Compliance Management (multi-stakeholder initiative oversight), Cloud & Virtualization (cloud migrations and virtual infrastructure), and Strategic IT Advisory (IT roadmaps and modernization). These services are available through contract vehicles including USDA Stratus and other government GWAC vehicles.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT & Support
- Cybersecurity & Compliance
- Contact Center Solutions
- Program & Compliance Management
- Cloud & Virtualization
- Strategic IT Advisory
Quantifiable outcome
- Delivering increased scope of work and responsibilities with same headcount through AI-driven productivity gains at Bengaluru tech hub
Companies that use Epsilon, Inc.
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
Epsilon, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Epsilon, Inc. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AMERICAN SYSTEMScoreIn 2025, Epsilon was acquired by AMERICAN SYSTEMS, a government services contractor founded in 1975 and based in McLean, Virginia. The acquisition expanded Epsilon's managed IT and multi-tenant service delivery capabilities. Today, Epsilon operates as a wholly-owned subsidiary of AMERICAN SYSTEMS, contributing specialized managed IT and cybersecurity expertise within an employee-owned, mission-focused, and quality-driven culture. AMERICAN SYSTEMS is one of the largest 100% employee-owned companies in the United States.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Epsilon, Inc. competitors and assessment
Company assessmentDirect peers
- AMERICAN SYSTEMS: Epsilon's parent company and most direct peer. AMERICAN SYSTEMS delivers Strategic Solutions in IT, Engineering & Analysis, and Program Mission Support to federal customers from McLean, VA. The two share mission profile, government focus, employee-owned culture, and complementary service lines post-acquisition.
- Aptive Resources: Aptive is a SDVOSB that provides management consulting, digital transformation, and mission support services to federal civilian agencies. Comparable in scale, set-aside positioning, and federal vertical mix to Epsilon.
- IntelliBridge: IntelliBridge delivers IT services, cybersecurity, data analytics, and mission support to federal agencies including Intelligence Community and DOD. Comparable mid-size gov IT/cyber portfolio with similar buyer profile and contract vehicle reliance.
- Credence Management Solutions: Credence was a SDVOSB focused on digital transformation, IT modernization, and cybersecurity for federal agencies before becoming part of Accenture Federal Services. Closely matches Epsilon's SDVOSB positioning and service mix of managed IT and cyber for civilian agencies.
- ICF International: ICF is a mid-size public firm combining digital, cyber, and mission support services to federal civilian, state, and commercial clients. Directly comparable scale and segment mix to Epsilon across cybersecurity, IT modernization, and program support.
Broad incumbents
- SAIC: SAIC is a large systems integrator delivering IT modernization, cloud, and cybersecurity across defense, intelligence, and civilian federal agencies. Overlaps with Epsilon on managed IT, cyber, and federal civilian business, but at significantly larger scale and broader portfolio.
- Leidos: Leidos is a top-tier government technology integrator with deep civilian agency presence in IT and cybersecurity, including FAA and USDA work. Highly comparable customer footprint but at vastly greater scale; represents aspirational competitor and acquirer profile.
- Booz Allen Hamilton: Booz Allen is a broad incumbent with extensive federal IT and cybersecurity consulting and managed services across civilian agencies. Overlaps with Epsilon on managed cyber and IT strategy, but with consulting-heavy, much larger model.
- Peraton: Peraton is a mid-to-large government services firm focused on national security and civilian IT, including cyber, cloud, and enterprise IT operations. Comparable delivery capabilities with scale and contract vehicle presence across federal buyers similar to Epsilon's target agencies.
Emerging players
- Smartronix: Smartronix specializes in managed cloud, cybersecurity, and enterprise IT services for federal and DOD customers. Strong overlap with Epsilon's cloud, cyber, and managed services stack and federal customer base, with comparable mid-size scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Epsilon, Inc. social profiles
Digital presenceEpsilon, Inc. compliance and trust
Trust signalCompliance1 record
Epsilon, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epsilon, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
Epsilon, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epsilon, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epsilon, Inc.
What does Epsilon, Inc. do?
Epsilon delivers mission-grade managed IT, cybersecurity, cloud, and contact center services to federal and state government agencies, commercial enterprises, and non-profits. Services are delivered through the company's proprietary MERGE service delivery framework and accessed via federal contract vehicles including OASIS+, GSA VETS 2, FAA ITIPSS, and USDA Stratus. The company focuses on high-stakes, high-availability environments requiring secure, reliable, and scalable operations.
Is Epsilon, Inc. a public or private company?
Epsilon, Inc. is a private company. It is classified as corporate owned and is currently operating.
When was Epsilon, Inc. founded?
Epsilon, Inc. was founded in 2008. It employs 251 to 500 people.
Where is Epsilon, Inc. based?
Epsilon, Inc. is headquartered in Weaverville, United States, in the North America region.
How does Epsilon, Inc. make money?
Two revenue lines are on record. Government IT Services are the primary driver. The others are commercial Managed Services.
Who are Epsilon, Inc.'s main competitors?
Direct peers on record are AMERICAN SYSTEMS, Aptive Resources, IntelliBridge, Credence Management Solutions and ICF International. Broad incumbents are SAIC, Leidos, Booz Allen Hamilton and Peraton. Smartronix is listed as an emerging player.
Does Epsilon, Inc. have an API?
No public API is recorded for Epsilon, Inc..
What industry is Epsilon, Inc. in?
Epsilon, Inc.'s product category is Government IT Services. Its primary akta.pro industry code is BPAEAEAB, Network Implementation & Integration Services, with a secondary code of BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms). Its NAICS code is 54151 and its SIC code is 7373.