Phoenix Home Care and Hospice

What Phoenix Home Care and Hospice does

Phoenix Home Care and Hospice is a privately held, founder-led home health and hospice services provider founded in 2011 and headquartered in Loveland, Colorado. The company operates across a regional footprint covering Missouri (9 offices), Kansas (4 offices), and Illinois (1 office), delivering in-home clinical and caregiving services to a primarily adult, senior, and Medicaid-funded pediatric population across multiple states.

The company's nine-service-line portfolio is organized into Adult and Elder Care (Home Health, Hospice, Comprehensive Disease Management, Consumer-Directed Services, Department of Mental Health, HCBS In-Home Medicaid Services, and Private Duty Care) and Youth-Focused Care (Healthy Children and Youth Private Duty Nursing and Personal Care). Core clinical offerings include Medicare-certified skilled nursing, physical/occupational/speech therapy, and home health aide services covered under Medicare Part A and Part B for homebound patients, plus end-of-life hospice services fully covered by Medicare and Medicaid. Caregiving and waiver-funded programs include HCBS, CDS, DMH, and Healthy Children and Youth programs across Missouri, Kansas, and Illinois, with the company positioning its Comprehensive Disease Management (CDM) program as a signature palliative care and care coordination offering. Technology is limited to a website-based care-finder, online referral intake, and standard care delivery operations rather than a proprietary software platform.

Phoenix generates revenue primarily from recurring insurance-based reimbursement across five streams: Medicare home health, Medicaid (HCBS, CDS, DMH, Healthy Children and Youth), hospice (100% Medicare/Medicaid covered), private insurance, and out-of-pocket private duty care. Go-to-market is a direct-to-consumer and physician-referral hybrid with a 48-hour start-of-care SLA and a centralized call center (855-881-7442). Leadership is founder-led with Phil Melugin as Co-Founder and CEO, Kim Melugin as Co-Founder, Alex Melugin as President (named a 2024 Future Leader by Home Health Care News), and a C-suite including a dedicated CFO and SVPs of Operations, Strategic Initiatives/Population Health, Employee Engagement, and IT. The company has accumulated multiple regional #1 industry rankings and 2024–2025 awards in its core Midwest markets.

Name

Phoenix Home Care and Hospice

Legal name

Phoenix Home Care & Hospice

Website

https://phoenixhomehc.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Phoenix Home Care and Hospice is a privately held, founder-led regional home health and hospice provider operating across Missouri, Kansas, and Illinois with 14 offices delivering nine service lines — including Medicare home health, hospice, palliative care, Medicaid waiver programs, and pediatric private duty nursing — to adult, senior, and pediatric patients in their homes.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (6216), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Hospice (Routine Home Care) (HLADAHAA)

akta.pro secondary industries

Routine In-Home Hospice Care (HSABAFAA), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Pediatric Hospice & Palliative In-Home Care (HSABAFAE)

Keywords

• Home health services
• Hospice care
• Private duty nursing
• Pediatric home care
• Palliative care

Headquarters

HQ city

Loveland

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Medicare Home Health Services: Skilled nursing, therapy services (physical, occupational, speech), and home health aide services covered under Medicare Part A or Part B for eligible homebound patients.
2. Medicaid Services: Various Medicaid-covered programs including Home and Community-Based Services (HCBS), Consumer-Directed Services, Department of Mental Health services, and Healthy Children and Youth programs for eligible individuals in Missouri, Kansas, and Illinois.
3. Private Duty Care: Out-of-pocket, long-term care insurance, or VA-benefits-funded caregiving services providing 2-hour blocks up to 24/7 care for daily living assistance, companionship, and respite care.
4. Hospice Care: End-of-life care services covered 100% by Medicare and Medicaid, with most private insurance providing coverage. Includes nursing, aide visits, medical social work, chaplain services, equipment, medications, and bereavement support.
5. Private Insurance: Home health and hospice services covered by private insurance plans depending on individual plan terms and medical necessity documentation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Phoenix Home Care and Hospice delivers in-home clinical and personal care services across Missouri, Kansas, and Illinois. The company's offerings span a continuum of care from pediatric private duty nursing through adult home health and hospice, including skilled nursing, therapy, palliative care, and Medicaid-funded personal care programs. Services are provided by nurses, therapists, aides, and caregivers delivering care directly in patients' homes.

Product overview

Phoenix Home Care and Hospice operates as a home healthcare services provider offering a comprehensive continuum of care across Missouri, Kansas, and Illinois. The company provides nine distinct service offerings organized into two main categories: Adult and Elder Care services (Home Health, Hospice, Comprehensive Disease Management, Consumer-Directed Services, Department of Mental Health, HCBS: In-Home Medicaid Services, and Private Duty Care) and Youth-Focused Care services (Healthy Children and Youth Private Duty Nursing and Healthy Children and Youth Personal Care). Services are delivered through 13 office locations and are designed to serve patients across all stages of life, from pediatric care through end-of-life hospice. The company emphasizes a values-based approach centered on patience, honesty, and compassion.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health

Quantifiable outcome

• Reduced hospitalizations and emergency visits through CDM services
• +7 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Enhabit: Pure-play home health and hospice operator spun out of Encompass Health, serving Medicare-eligible patients across 30+ states. Directly comparable to Phoenix in hospice and home health service mix, although operating at materially greater national scale.
• Amedisys: National home health, hospice, and high-acuity care provider with a comparable service portfolio to Phoenix. Both compete for hospital and physician referrals in overlapping geographies and both rely heavily on Medicare reimbursement.
• Aveanna Healthcare: Diversified home health platform with a leading pediatric private duty nursing franchise — directly comparable to Phoenix's Healthy Children & Youth Private Duty Nursing service line. Both operate Medicaid-funded pediatric and adult home health services.
• BrightSpring Health Services: Diversified home and community-based services platform with home health, hospice, personal care, and behavioral offerings. Comparable in breadth to Phoenix's nine-service-line model and similarly reliant on Medicaid HCBS waiver programs.
• Bayada Home Health Care: Large nonprofit home health provider with strong pediatric and adult service lines across multiple states. Closely comparable to Phoenix's pediatric and adult home health continuum and similar mission-driven, values-based positioning.
• Addus HomeCare: Personal care and home health provider with significant Medicaid HCBS exposure across multiple states. Closely matches Phoenix's Consumer-Directed Services and HCBS offerings and similar payer mix.
• Help at Home: Personal care services provider focused on Medicaid HCBS waiver programs for elderly and disabled individuals. Highly comparable to Phoenix's HCBS and Consumer-Directed Services lines.
• Interim HealthCare: Franchise-based home health, hospice, and personal care provider with broad service mix comparable to Phoenix. Competes in similar Medicare- and Medicaid-funded service categories.
• Maxim Healthcare Services: National provider of home healthcare, private duty nursing, and pediatric services. Closely comparable to Phoenix's pediatric private duty nursing and adult home health offerings.
• Compassus: National hospice, palliative care, and home health provider. Directly comparable to Phoenix's hospice and Comprehensive Disease Management (palliative) service lines and similar mission-driven positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Phoenixhomehc
• YouTubeyoutube.com/channel/UC_VmtkfxzlZhK-X0GGcWOrQ
• Facebookfacebook.com/phoenixhomehc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Home Care and Hospice