IT-Conductor Inc.
- Company typePrivate
- Founded2015
- HeadquartersCupertino, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
IT-Conductor Inc. firmographics
Firmographics- Name
- IT-Conductor Inc.
- Legal name
- IT-Conductor Inc.
- Website
- https://itconductor.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
IT-Conductor Inc. industry classification
Industry- Product category
- IT Service Orchestration and Automation Platform
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- IT Workflow Automation & Orchestration Platforms (HDAEALAF)
- akta.pro secondary industries
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
Keywords
Where IT-Conductor Inc. is headquartered
LocationHeadquarters
- HQ city
- Cupertino
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
IT-Conductor Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription - Database Tier: Subscription-based pricing for database monitoring. Customers pay per system per month with discounts for annual or multi-year commitments. Supports HANA, ASE, Oracle, and MSSQL databases.
- SaaS Subscription - Non-Production Tier: Subscription pricing for non-production SAP systems (SAP Netweaver, BOBJ, and cloud apps) at a lower price point than production systems. Includes monitoring capabilities without native DB or OS monitoring.
- SaaS Subscription - Production Tier: Full-featured subscription for production systems including DB, OS, and cloud monitoring. The highest-priced tier offering comprehensive monitoring and management capabilities.
- Free Tier / Freemium: A no-expiration free account allowing up to 2 systems at the application level without native DB or OS monitoring. Designed for smaller SAP environments and self-service evaluation. Serves as a lead generation and product-led growth channel for upgrading to paid plans.
- Professional Services: Advisory consultation services and assisted deployment engagements. Documentation indicates that deployment fees may vary depending on size and complexity of requirements, with separate Statement of Work (SOW) pricing for assisted deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Database Monitoring Tier - $110/system/month |
| Subscription | Monthly | Non-Production Tier - $220/system/month |
| Subscription | Monthly | Production Tier - $550/system/month |
| Freemium | Monthly | Free Plan - No Cost |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
IT-Conductor Inc. product offering
Product offeringCore offering
IT-Conductor Inc. sells a patented, cloud-based Service Orchestration and Automation Platform (SOAP) delivered as multi-tenant SaaS that monitors, manages, and orchestrates enterprise IT environments through intelligent automation. The platform combines agentless application performance monitoring, full-stack SAP operations management, cloud/infrastructure observability, and no-code workflow automation behind a proprietary secured Gateway, with specialized modules for SAP transport automation, post-copy automation, and SAP security operations.
Product overview
IT-Conductor Inc. offers a unified cloud-based Service Orchestration and Automation Platform (SOAP) delivered as a SaaS product. The core platform provides end-to-end monitoring, management, and orchestration of enterprise IT across SAP, cloud (AWS, Azure, GCP), and hybrid environments. The portfolio consists of the IT-Conductor Platform as the foundational core, supplemented by specialized SAP-focused modules including IT-Conductor SUMMon (for upgrade/migration monitoring), IT-Conductor ChAI and IT-Conductor ChAI for SAP (for change automation intelligence and transport management), and IT-Conductor FLUX (for post-copy automation). These modules share the same underlying platform and can be used independently or in combination. Solution-specific offerings include APM, cloud monitoring, SAP monitoring/management, cloud migration, SAP security operations (agentic AI-powered), infrastructure observability, workflow orchestration, and an MSP platform. Pricing is structured per system per month across Database ($110), Non-production ($220), and Production ($550) tiers.
Differentiator
Problem solved
Functional benefit
Brands
- IT-Conductor SUMMon: Centralized monitoring platform for SAP upgrades and migration with real-time visibility and issue detection.
- IT-Conductor ChAI
- IT-Conductor FLUX
- IT-Conductor ChAI for SAP
Products and services
- IT-Conductor Platform Core patented cloud-based SaaS Service Orchestration and Automation Platform (SOAP) that monitors, manages, and orchestrates enterprise IT through intelligent automation across SAP, cloud, and hybrid environments from a single unified control plane.
- IT-Conductor SUMMon
Quantifiable outcome
- IT-Conductor helped Coats achieve manpower savings and quick MTTR through 24x7 automation of queue recovery processes that previously required manual intervention
- +1 more outcomes
Companies that use IT-Conductor Inc.
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
IT-Conductor Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature16 records
IT-Conductor Inc. partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
IT-Conductor Inc. competitors and assessment
Company assessmentDirect peers
- Avantra: Avantra is an AIOps and automation platform purpose-built for SAP operations (Basis, HANA, S/4HANA), directly comparable to IT-Conductor's SAP monitoring and automation modules (ChAI, SUMMon, FLUX). IT-Conductor runs an explicit head-to-head comparison page vs. Avantra, signaling direct buyer-side competition.
- ManageEngine (Zoho): ManageEngine provides IT operations management, infrastructure monitoring, and ITSM tools used by enterprise IT teams — overlapping with IT-Conductor's monitoring and service orchestration portfolio, and explicitly named on IT-Conductor's comparison page.
Broad incumbents
- Dynatrace: Dynatrace is a leading enterprise APM and observability platform with AIOps, infrastructure monitoring, and broad cloud support — directly comparable to IT-Conductor's APM, infrastructure monitoring, and cloud monitoring solutions. IT-Conductor publishes a comparison vs. Dynatrace.
- Cisco AppDynamics: AppDynamics is an enterprise APM platform covering application performance, infrastructure, and business KPIs — overlapping with IT-Conductor's APM and infrastructure observability offerings, and explicitly named on IT-Conductor's competitor comparison page.
- SAP Cloud ALM: SAP Cloud ALM is SAP's native Application Lifecycle Management and operations tool covering monitoring, change management, and S/4HANA migrations — directly comparable to IT-Conductor's SAP monitoring, ChAI change automation, and SUMMon migration monitoring, and named on IT-Conductor's comparison page.
- ServiceNow: ServiceNow's ITSM and ITOM platforms (including Hyperautomation and IntegrationHub) address workflow orchestration, automated remediation, and ITSM integrations — comparable to IT-Conductor's Process Composer orchestration and webhook-based ITSM integrations.
- BMC Helix (BMC Software): BMC Helix ITSM, Helix Operations Management, and TrueSight AIOps compete in the same service orchestration, AIOps, and SAP/HANA monitoring categories as IT-Conductor, with comparable enterprise ITSM/SAP operations overlap.
- Datadog: Datadog provides cloud-scale APM, infrastructure monitoring, and AIOps — comparable to IT-Conductor's APM, infrastructure observability, and event-driven automation capabilities across multi-cloud environments.
- IBM Instana: IBM Instana Observability offers automated APM, full-stack context, and AIOps for hybrid cloud environments — directly comparable to IT-Conductor's agentless APM and infrastructure observability solution.
- New Relic: New Relic's observability platform combines APM, infrastructure, log management, and AIOps — overlapping with IT-Conductor's APM, infrastructure monitoring, and event-driven automation for hybrid IT landscapes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
IT-Conductor Inc. social profiles
Digital presenceIT-Conductor Inc. compliance and trust
Trust signalCompliance1 record
IT-Conductor Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT-Conductor Inc. leadership team
Management profileNumber of profiles
Profiles2 records
IT-Conductor Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT-Conductor Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT-Conductor Inc.
What does IT-Conductor Inc. do?
IT-Conductor Inc. sells a patented, cloud-based Service Orchestration and Automation Platform (SOAP) delivered as multi-tenant SaaS that monitors, manages, and orchestrates enterprise IT environments through intelligent automation. The platform combines agentless application performance monitoring, full-stack SAP operations management, cloud/infrastructure observability, and no-code workflow automation behind a proprietary secured Gateway, with specialized modules for SAP transport automation, post-copy automation, and SAP security operations.
Is IT-Conductor Inc. a public or private company?
IT-Conductor Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT-Conductor Inc. founded?
IT-Conductor Inc. was founded in 2015. It employs 11 to 50 people.
Where is IT-Conductor Inc. based?
IT-Conductor Inc. is headquartered in Cupertino, United States, in the North America region.
How does IT-Conductor Inc. make money?
Five revenue lines are on record. SaaS Subscription - Database Tier is the primary driver. The others are saaS Subscription - Non-Production Tier, saaS Subscription - Production Tier, free Tier / Freemium and professional Services.
Who are IT-Conductor Inc.'s main competitors?
Direct peers on record are Avantra and ManageEngine (Zoho). Broad incumbents are Dynatrace, Cisco AppDynamics, SAP Cloud ALM, ServiceNow, BMC Helix (BMC Software), Datadog, IBM Instana and New Relic.
Does IT-Conductor Inc. have an API?
Yes. IT-Conductor provides a web services API accessible via HTTPS using SOAP and HTML protocols. The platform exposes REST APIs for integrations (e.g., archived alerts can be queried via https://service.itconductor.com/objectArchQuery? and exported via https://service.itconductor.com/objectArchQueryExport?). The API supports integration with external tools via webhooks and ITSM platforms through policy-based notifications and alert delivery. Developer documentation is at docs.itconductor.com.
What industry is IT-Conductor Inc. in?
IT-Conductor Inc.'s product category is IT Service Orchestration and Automation Platform. Its primary akta.pro industry code is HDAEALAF, IT Workflow Automation & Orchestration Platforms, with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 54151 and its SIC code is 7373.