What 1-800-GOT-JUNK? does

1-800-GOT-JUNK? is a Vancouver-headquartered, privately held junk removal franchise system operating across the United States, Canada, and Australia under parent company O2E Brands Inc. Founded in 1989 by Brian Scudamore, the company operates as a franchise network with independently owned and operated locations, generating transaction-based revenue from residential and commercial customers who book pickups online or via a 24/7 phone line. Service is positioned as full-service: uniformed two-person teams handle all lifting, loading, hauling, and cleanup, with pricing set on-site via free no-obligation estimates.

The product surface spans residential junk removal (furniture, appliances, renovation debris, electronics, storage clean-outs), commercial services (property management, offices, retail/hospitality, construction, healthcare/education), and specialized offerings including emergency/disaster cleanup, pre/post-move clean-outs, and furniture donation. Pricing operates on two modules: volume-based truck pricing (1/8 to full truckload) and single-item flat pricing, with an average order value of approximately $345. Underlying technology consists of a self-serve online booking and availability-checking platform, an AI-generated voice system for inbound customer service, and a multi-processor payment stack (Shop Pay, Apple Pay, Google Pay, Amazon Pay, PayPal, AfterPay). Marketing is multi-channel, anchored by 698,000+ verified Google reviews averaging 4.98 stars, an affiliate program through Rakuten Advertising, a creator storytelling program with social media influencers, and earned media across CNBC, Forbes, NPR, and the Oprah Network.

The business model is a mature franchise system. Corporate revenue derives from franchise fees, royalties, and shared services across the O2E Brands portfolio (which also includes WOW 1 DAY PAINTING and SHACK SHINE). Distribution combines self-serve digital booking, inside sales via a 24/7 call center, affiliate partners, and franchisee-led local service delivery. The legal operating entity is RBDS Rubbish Boys Disposal Service Inc., registered in British Columbia, with corporate offices in Vancouver and North York, Ontario. No public ownership structure, revenue disclosure, or institutional investor information is available in the provided data.

Name

1-800-GOT-JUNK?

Legal name

RBDS Rubbish Boys Disposal Service Inc.

Website

https://1800gotjunk.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

1-800-GOT-JUNK? is a Vancouver-based, privately held franchise system offering full-service junk removal to residential and commercial customers across the United States, Canada, and Australia, operating under parent O2E Brands Inc.

Ownership category

akta.pro rank

Product category

Waste Management and Junk Removal Services

NAICS

Solid Waste Collection (562111), Waste Collection (5621)

SIC

Refuse Systems (4953)

akta.pro primary industry

Residential Junk Removal & Hauling (HSAKALAA)

akta.pro secondary industries

Commercial Junk Removal & Hauling (HSAKALAB), Eco-Friendly Disposal, Recycling & Donation Hauling (HSAIAOAJ), Junk Removal & Disposal Coordination (HSAFAFAH)

Keywords

• Junk removal services
• Waste management solutions
• Debris hauling services
• Residential junk removal
• Commercial junk removal

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Junk Removal Services: One-time transaction-based junk removal services priced by truck volume (1/8 truck to full truckload) or single item pricing. Customers book appointments online or by phone, receive on-site estimates, and pay upon job completion. No subscription required.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

1-800-GOT-JUNK? provides full-service junk removal where two-person crews handle all lifting, loading, hauling, and cleanup after customers point to the items they want removed. The service is offered to residential customers (homes, apartments, storage units, moving and renovation debris) and commercial customers (property management, offices, retail and hospitality, construction and manufacturing, education and healthcare). Pricing is quote-based with free on-site estimates, charged by truck volume or as a single-item rate, with environmentally responsible recycling and donation of salvageable items included.

Product overview

1-800-GOT-JUNK? is a full-service junk removal company offering a unified service where customers point at unwanted items and the company's uniformed teams handle all lifting, loading, hauling, and cleanup. The core offering consists of residential and commercial junk removal, with specialized modules for specific use cases including pre/post-move clean-outs, renovation debris, storage units, emergency clean-ups, furniture donation, and sustainability services. Commercial services extend to property management, offices, retail, construction, and healthcare/education sectors. The company operates on a franchise model with supplementary programs including an affiliate marketing program (2% commission), creator storytelling partnerships, and franchise opportunities. Pricing is offered through single-item rates or volume-based truck pricing. The company is part of the O2E Brands family alongside WOW 1 DAY PAINTING and SHACK SHINE.

Differentiator

Problem solved

Functional benefit

Products and services

• Full-Service Junk Removal Core service in which customers point to items they want removed and uniformed two-person crews handle all lifting, loading, hauling, and cleanup, available to both residential and commercial customers across North America and Australia.
• Residential Junk Removal Home-focused junk removal service handling furniture, appliances, household clutter, renovation debris, electronics, and televisions for individual homeowners and renters, with online and phone booking and flexible scheduling.
• Commercial Junk Removal Business-focused junk removal service for property management, professional services, retail and hospitality, construction and manufacturing, and education and healthcare sectors, offering flexible scheduling, off-hours service, and recurring pickups.
• Pre/Post-Move Clean-Outs Specialized junk removal service helping homeowners and renters declutter and remove unwanted items before or after relocating, including removal of furniture, appliances, and general household items.
• Residential Construction & Renovation Clean-Up Specialized junk removal service for residential renovation and construction debris, handling material removal after DIY or contractor home improvement projects.
• Storage Unit Clean-Outs Service for clearing out self-storage units of unwanted items, removing accumulated belongings that customers no longer wish to store.
• Emergency & Disaster Clean-Up Rapid response junk removal service for emergency situations and disaster recovery, removing damaged items and debris quickly from homes and businesses.
• Furniture Donation Service Service that identifies usable furniture items and coordinates their donation to charitable organizations rather than landfill disposal, supporting environmentally responsible junk removal.
• Property Management Junk Removal Commercial junk removal service for property managers handling ongoing decluttering, tenant turnover, and unit clean-outs across rental property portfolios.
• Office Junk Removal Commercial service for professional services firms and office environments, removing office furniture, equipment, electronics, and general clutter with flexible off-hours and weekend scheduling.
• Retail & Hospitality Junk Removal Commercial service for retail stores and hospitality venues managing junk removal during renovations, rebranding, inventory clear-outs, and ongoing operations.
• Construction & Manufacturing Debris Removal Commercial service for construction sites and manufacturing facilities removing debris, equipment, scrap, and materials during and after projects.
• Hospital & School Waste Management Specialized commercial service for educational and healthcare facilities managing waste, furniture, and clutter removal in compliance with industry requirements.
• Franchise Business Opportunity Franchise opportunity for entrepreneurs to own and operate a 1-800-GOT-JUNK? junk removal business under the company's brand, systems, and franchise network in assigned territories.

Quantifiable outcome

• 4.98 average rating based on 698,000+ verified customer reviews
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Rakuten AdvertisingcoreGTM or Marketing PartnerAffiliate marketing partnership through Rakuten Advertising platform. The program targets publishers, influencers, and promotional platforms, offering 2% commission on completed services with 30-day cookie duration. Partners receive access to 1-800-GOT-JUNK? creative assets including banners and text links. Transaction inquiries and reporting handled through Rakuten Advertising.
• O2E Brands Family of CompaniescoreStrategic or Co-development Partner1-800-GOT-JUNK? is part of O2E Brands Inc. alongside WOW 1 DAY PAINTING and SHACK SHINE franchise systems. O2E Brands Inc. is the parent company and franchisor entity managing all three brands. The company operates shared corporate offices and leverages cross-brand marketing and operational synergies.
• Content Creators and InfluencersminorGTM or Marketing PartnerCreator Storytelling program collaborates with content creators documenting decluttering and junk removal experiences. Examples include Kelsey Mackall (camper van renovation), Bridget Poon (kitchen renovation), and Dina Younis (garage clean-out). Contact via [email protected].

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Junk King: Franchise-based junk removal and hauling service operating across the United States with a similar two-person crew, truck-based volume pricing model. Directly comparable to 1-800-GOT-JUNK? as a national franchise junk removal competitor.
• LoadUp: Technology-forward junk removal company offering on-demand booking and upfront online pricing for furniture, appliance, and bulk item removal. Direct competitor in the residential junk removal category with an emphasis on tech-enabled booking.
• College HUNKS Hauling Junk & Moving: Franchise junk removal and moving company offering residential and commercial hauling services with similar full-service model and brand-led customer experience. Closely overlaps with 1-800-GOT-JUNK? in service offering and franchise GTM.
• Bin There Dump That: Franchise residential-friendly dumpster rental service with smaller footprint bins targeted at homeowners. Competes for the same decluttering, renovation, and cleanout use cases as 1-800-GOT-JUNK? via a different delivery format.

Emerging players

• Ridwell: Subscription-based home pickup service for hard-to-recycle items such as electronics, textiles, and batteries. Competes for share of disposal decision from environmentally minded homeowners, an adjacent service to 1-800-GOT-JUNK?'s donation/recycling positioning.
• Rubicon Technologies: Digital marketplace for waste and recycling services connecting haulers with generators. While not a direct consumer brand, Rubicon is a tech-enabled competitor that could disrupt traditional junk removal economics.

Broad incumbents

• Clean Harbors: Largest provider of environmental and industrial services in North America, including hazardous waste management and industrial cleaning. Comparable as a broad waste services incumbent but serves industrial rather than residential customers.
• Casella Waste Systems: Regional solid waste, recycling, and resource management services company in the northeastern U.S. Comparable on the commercial/industrial hauling dimension, though focused on traditional collection versus 1-800-GOT-JUNK?'s on-demand full-service model.
• Waste Management Inc. Largest North American waste management, recycling, and hauling company. Overlaps with 1-800-GOT-JUNK? on commercial hauling and bulk item removal but operates at vastly greater scale across municipal and industrial contracts.
• Republic Services: Major U.S. waste and recycling services provider with commercial and residential collection, recycling, and disposal capabilities. Broad incumbent offering overlapping services across 1-800-GOT-JUNK?'s commercial segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/1800GOTJUNK
• YouTubeyoutube.com/1800gotjunk
• Facebookfacebook.com/1800GOTJUNK
• LinkedInlinkedin.com/company/1-800-got-junk
• Instagraminstagram.com/1800gotjunk

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1-800-GOT-JUNK?