Omni Logistics

What Omni Logistics does

Omni Logistics, LLC is a Dallas-headquartered global third-party logistics provider operating as a wholly-owned subsidiary of Forward Air Corporation following Forward Air's January 2024 acquisition for over $2.1 billion. The company delivers multi-modal freight forwarding across ocean, air, ground, and expedited logistics, complemented by warehousing and distribution, customs brokerage, and specialized services such as temperature-controlled transport and high-value cargo handling. Its service portfolio is organized around six industry verticals — healthcare, high-tech/semiconductor, e-commerce, retail, aviation/aerospace, and automotive — with Toyota publicly recognized as a key automotive customer via its 2023 'Service Over the Road' Supplier of the Year award.

Omni's commercial model is built on direct enterprise field sales supplemented by self-serve digital channels including the WorldTrak and PLC shipment tracking portals, an LTL quoting platform, and the Julie AI-powered logistics assistant. Revenue is generated primarily through transaction-based freight forwarding fees, recurring warehousing storage charges, customs brokerage fees, and specialized vertical services, with quote-based pricing and weekly-adjusted fuel surcharges. Distribution spans 100+ locations across more than 20 countries, with owned infrastructure concentrated in North America (including new sites in Miami, Nashville, Portland, and the Pacific Gateway Logistics Center near Los Angeles) and growing presence in Latin America (Chile, Colombia, Peru, Brazil). The company employs 4,050+ people globally, including a 200+ person IT organization led by Global CIO Christi Liebe.

The underlying technology stack centers on a modern data warehouse and data integration platform that feeds real-time BI dashboards to over 500 operational employees, with stated AI/ML, generative AI, and RPA initiatives supporting operational optimization. The Mach 1 freight brand was retained as a division within Omni, and the business has continued operating under Forward Air's ownership despite a contested acquisition, stockholder litigation with a proposed $28 million settlement, and a completed Forward Air strategic review that concluded with plans to divest non-core Omni assets.

Name

Omni Logistics

Legal name

Omni Logistics, LLC

Website

https://omnilogistics.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Omni Logistics is a Dallas-based global third-party logistics provider offering multi-modal freight forwarding, warehousing, customs brokerage, and specialized logistics across healthcare, semiconductor, e-commerce, and other enterprise verticals in 20+ countries.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) Services

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885), Warehousing and Storage (493), General Warehousing and Storage (493110), Air Transportation (481), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220), Air Courier Services (4513), Water Transportation (4400), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Air–Ocean Multimodal Forwarding (TLACAEAA)

akta.pro secondary industries

Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL), Slotting, Wave/Batch Planning & Release-to-Warehouse (TLAEACAI), Store Fulfillment & Omnichannel Execution (BOPIS/BORIS/Ship-from-Store) (TLAEACAF)

Keywords

• Freight forwarding services
• Global logistics provider
• Warehousing distribution
• Customs brokerage
• Multi-modal transportation

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Freight Forwarding Services: Core revenue from freight forwarding across multiple modes including air freight, ocean freight, ground freight, and expedited logistics. Services include handling, transportation, and logistics for imports, exports, pickup, storage, warehousing, processing, packaging, and delivery.
2. Warehousing and Distribution: Storage and distribution services with monthly storage charges per package or agreed unit. Storage charges apply from the date of acceptance of goods.
3. Customs Brokerage: Customs clearance services including entry and release of goods, post-entry services, and filing export documentation
4. Specialized Services: Industry-specific logistics solutions including temperature-controlled transport, critical delivery services, and compliance-focused services for healthcare, semiconductor, and aerospace sectors

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Omni Logistics provides global multi-modal freight forwarding services across ocean, air, ground, and expedited transportation, supported by warehousing and distribution, customs brokerage, and specialized industry-specific logistics solutions for healthcare, semiconductor, high-tech, e-commerce, retail, aviation, and automotive customers. The company also offers digital tools including the WorldTrak shipment tracking portal, the AI-powered assistant Julie, an LTL quoting platform, and real-time business intelligence dashboards to provide end-to-end visibility and operational optimization.

Product overview

Omni Logistics operates as a global third-party logistics (3PL) provider offering an integrated, multimodular portfolio of freight forwarding and logistics services. The core offering centers on freight forwarding — encompassing ocean, air, ground, and expedited logistics — supported by warehousing and distribution, customs brokerage, and specialized services for complex or temperature-sensitive cargo. These services are organized by industry verticals including Semiconductor, Healthcare, High-Tech, E-Commerce, Retail, Aviation & Aerospace, and Automotive Supply Chain. Digitally, the portfolio includes multiple tracking portals (WorldTrak, standard Tracking, and PLC Tracking), an LTL Quoting Platform, the AI chatbot Julie, and Market Insights intelligence tools. Following Forward Air's January 2024 acquisition of Omni Logistics for over $2.1 billion, Omni operates as a subsidiary within the Forward Air corporate family.

Differentiator

Problem solved

Functional benefit

Brands

• Mach 1: A division of Omni Logistics providing freight and logistics services

Products and services

• Freight Forwarding Omni's core freight forwarding service covering domestic and international shipments across all transport modes, including ocean, air, ground, and expedited logistics for enterprise customers.
• Ocean Freight International ocean freight forwarding services managing full container and LCL (less-than-container-load) shipments across global trade lanes.
• Air Freight International and domestic air freight services for time-sensitive shipments requiring expedited delivery.
• Ground Freight Ground transportation services including less-than-truckload (LTL) and truckload capabilities for domestic and cross-border shipments.
• Expedited Logistics Time-critical logistics services providing rapid, guaranteed delivery for urgent shipments with priority handling from pickup to delivery.
• Warehousing & Distribution Storage, fulfillment, and distribution services with facilities across North America and global partner networks, supporting inventory management and order fulfillment needs.
• Customs Brokerage Customs clearance services managing import/export compliance, duty drawback recovery, and regulatory adherence across international trade.
• Specialized Services Customized logistics solutions for unique or complex shipping requirements beyond standard freight handling, including temperature-controlled transport and hazardous materials.
• Semiconductor Logistics Specialized logistics services for semiconductor and electronics industries, handling high-value components with precision and security throughout the supply chain.
• Healthcare Logistics Temperature-controlled and regulation-compliant logistics for pharmaceuticals, biologics, medical devices, and healthcare organizations including hospitals and pharmacies.
• High-Tech Logistics Logistics services tailored for high-technology products including electronics, requiring specialized handling, security, and supply chain coordination.
• E-Commerce Logistics End-to-end e-commerce fulfillment solutions supporting online retail operations with warehousing, fulfillment, and last-mile delivery capabilities.
• Retail Logistics Supply chain and logistics solutions for retail operations, managing inventory flow, distribution, and omnichannel fulfillment requirements.
• Aviation & Aerospace Logistics Specialized logistics for aviation and aerospace components, including critical parts handling, regulatory compliance, and time-sensitive delivery to manufacturers and MRO facilities.
• Automotive Supply Chain Logistics Automotive logistics services supporting manufacturing and supply chain operations with Just-In-Time delivery, cross-border expertise, and nearshoring capabilities.
• Julie (AI Chatbot) AI-powered virtual logistics assistant providing 24/7 conversational support to customers, guiding them through Omni's services, recommending solutions, and connecting them with logistics experts.
• WorldTrak Omni's primary customer portal for shipment tracking, offering real-time visibility and management of freight across all transport modes with a comprehensive dashboard interface.
• PLC Shipment Tracker Dedicated tracking tool for PLC shipments, providing shipment status, delivery details, and receiver information for high-value or specialized cargo.
• LTL Quoting Platform Online platform for obtaining less-than-truckload freight quotes, enabling customers to quickly compare rates and service options for domestic ground shipments.
• Market Insights Data-driven intelligence platform providing global trade trends, transportation analysis, and industry insights to help customers make informed supply chain decisions.

Quantifiable outcome

• Cash-to-cash cycle time reduced by 20% through operational dashboards
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature5 records

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• C.H. Robinson Worldwide: One of the largest global third-party logistics providers, offering freight forwarding across truckload, LTL, ocean, and air, plus customs brokerage and supply chain management. Directly comparable multi-modal asset-light model targeting similar enterprise shippers.
• Expeditors International: Global freight forwarding specialist with air, ocean, and ground services plus customs brokerage. Comparable in multi-modal forwarding scale and enterprise customer mix; minimal asset ownership aligns with Omni's model.
• Hub Group: Asset-light multimodal logistics provider offering intermodal, truck brokerage, logistics, and dedicated transportation. Directly comparable multi-modal and forwarding capabilities serving similar enterprise supply chains.
• CEVA Logistics: Global third-party logistics provider offering freight forwarding, contract logistics, ground transportation, and finished vehicle logistics. Comparable end-to-end portfolio; Omni recently hired CEVA's former EVP of business development as CCO, underscoring operational overlap.
• RXO (formerly XPO Logistics freight unit): Tech-enabled freight transportation and last-mile services with brokerage, managed transportation, and complementary LTL offerings. Comparable asset-light brokerage/forwarding model with a digital platform emphasis.
• DSV A/S: Global transport and logistics provider with air and sea freight, road, and contract logistics divisions. Closely comparable multi-modal forwarding business serving similar enterprise verticals.
• Kuehne+Nagel International: One of the world's largest freight forwarders with strong ocean, air, overland, and contract logistics offerings. Comparable global footprint, vertical specialization (incl. pharma/healthcare), and integrated forwarding-plus-warehousing model.

Emerging players

• Flexport: Tech-forward digital freight forwarder offering ocean, air, trucking, and customs with a strong software platform. Comparable focus on digital visibility, AI-driven operations, and enterprise shippers, though smaller scale and more concentrated on tech-native customers.

Broad incumbents

• DHL Global Forwarding: Air, ocean, and road freight forwarding arm of Deutsche Post DHL, with extensive customs and supply chain services. Operates as a broader incumbent in the same freight forwarding space rather than competing on the same mid-market niche.
• J.B. Hunt Transport Services: Large North American transportation and logistics company with intermodal, dedicated, ICS brokerage, and final mile services. Overlaps in freight brokerage and managed transportation but operates broader asset-heavy capacity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@omnilogistics
• Facebookfacebook.com/omnigloballogistics
• LinkedInlinkedin.com/company/omnilogistics-
• Xx.com/omnilogistics

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omni Logistics