FreedomCare
FreedomCare is a multi-state Licensed Home Care Services Agency that connects Medicaid recipients with certified home health and personal care aides, including family members, and serves more than 65,000 patients across 15 U.S. states.
- Company typePrivate
- Founded2015
- HeadquartersNew Hyde Park, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What FreedomCare does
FreedomCare is a privately held Licensed Home Care Services Agency (LHCSA) founded in 2015 and headquartered in New Hyde Park, New York, that connects Medicaid recipients with certified home health aides (HHAs) and personal care aides (PCAs) for in-home care. The company is a leading operator of the Consumer-Directed Personal Assistance Program (CDPAP) in New York and has expanded the same model into 14 additional states (Arizona, Colorado, Connecticut, Georgia, Illinois, Indiana, Massachusetts, Michigan, Missouri, Nevada, Ohio, Oregon, Pennsylvania, Wisconsin), serving 65,000+ members cumulatively with an office presence serving all five New York City boroughs plus 19 counties. The core technology is a care-matching and coordination platform that pairs eligible Medicaid patients with certified caregivers — including non-spouse/parent/child family members — supported by a free 40-hour Basic Training Course for uncertified aides, instant/same-day caregiver pay, and ongoing caseworker support.
The business model is a managed-services revenue stream based entirely on Medicaid and Medicaid managed-care reimbursement. FreedomCare does not accept private pay or commercial insurance; instead, services are authorized and funded by health-plan partners including Aetna, Fidelis Care, VNS Health, Molina Healthcare, VillageCareMAX, Nascentia Health, PHP, and Independent Health, covering MLTC, MCO, HARP, and MAP plan members. Pricing is not publicly disclosed and varies by authorized hours, patient needs assessments, and individual plan rates. Distribution is direct: patients and caregivers are acquired via state-specific SEO landing pages, an inbound phone line (888-730-2654), social media, and health-plan referrals, then onboarded through the LHCSA. The company reports 8,000+ five-star Google reviews, 97% customer satisfaction, and a 21% lower hospitalization rate versus industry benchmarks, and operates under HIPAA with BBB and Home Care Pulse certifications.
FreedomCare firmographics
Firmographics- Name
- FreedomCare
- Legal name
- FreedomCare
- Website
- https://freedomcareny.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FreedomCare is a multi-state Licensed Home Care Services Agency that connects Medicaid recipients with certified home health and personal care aides, including family members, and serves more than 65,000 patients across 15 U.S. states.
- Ownership category
- akta.pro rank
FreedomCare industry classification
Industry- Product category
- Medicaid Home Care Services
- NAICS
- Home Health Care Services (621610), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Medicare-Certified Skilled Home Health Agencies (HHA) (HLADAFAA)
- akta.pro secondary industries
- Private-Duty Caregiver Staffing Agencies (HSABAMAB), Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)
Keywords
Where FreedomCare is headquartered
LocationHeadquarters
- HQ city
- New Hyde Park
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FreedomCare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Medicaid-funded Home Care Services: FreedomCare operates as a Licensed Home Care Services Agency (LHCSA) providing Medicaid-funded personal care aide (PCA) and home health aide (HHA) services. Revenue comes from reimbursement by Medicaid, MLTC (Managed Long-Term Care), MCOs (Managed Care Organizations), HARP (Health and Recovery Plans), and MAP (Medicaid Advantage Plus) plans for authorized care hours provided to eligible members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Medicaid-funded home care services |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
FreedomCare product offering
Product offeringCore offering
FreedomCare operates as a Licensed Home Care Services Agency (LHCSA) that matches Medicaid recipients with certified home health aides (HHAs) and personal care aides (PCAs) for in-home care services. The service enables patients to receive care at home while allowing family members or friends to become paid caregivers through the consumer-directed care model, with the company providing free caregiver training, certification, and care coordination across 15 US states.
Product overview
FreedomCare operates as a single unified service offering—a Licensed Home Care Services Agency (LHCSA) that provides home-based personal care services to Medicaid recipients. The core product is the FreedomCare LHCSA platform, which matches patients with certified home health aides and personal care aides. The service enables patients to receive care at home from trusted, certified caregivers, with the ability to hire family members or friends as paid caregivers. FreedomCare does not offer separate product modules; instead, it delivers end-to-end home care services including caregiver matching, certification training, and care coordination through its network of health plan partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- FreedomCare Licensed Home Care Services Agency (LHCSA)
Quantifiable outcome
- 21% lower hospitalization rate compared to industry benchmarks
- +3 more outcomes
Companies that use FreedomCare
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
FreedomCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
FreedomCare partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- AetnacoreAetna is a major health insurance provider whose Medicaid and managed care plans authorize and fund home care services provided by FreedomCare to eligible members.
- Fidelis CarecoreFidelis Care is a New York-based health plan that partners with FreedomCare to provide LHCSA services to their Medicaid and managed care members needing home care.
- VNS HealthcoreVNS Health (Visiting Nurse Service of New York) partners with FreedomCare to deliver home care services through their managed care plans.
- PHP (人口健康合作伙伴)corePHP (Population Health Partners or similar health plan) works with FreedomCare to authorize home care services for their members.
- Nascentia HealthcoreNascentia Health is a New York-based health care organization that provides home and community-based services in partnership with FreedomCare's LHCSA.
- Molina HealthcarecoreMolina Healthcare is a national managed care organization providing Medicaid services, partnering with FreedomCare for in-home care authorization in New York.
- VCM (VillageCareMAX)coreVillageCareMAX (VCM) is a Medicaid managed care plan focused on HIV/AIDS and long-term care, partnering with FreedomCare for home care services.
- Independent HealthcoreIndependent Health is a health plan providing Medicaid and managed care services, partnering with FreedomCare for home care authorization in New York.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
FreedomCare competitors and assessment
Company assessmentBroad incumbents
- Modivcare (Personal Care segment): Public non-emergency medical transportation and personal-care services company serving Medicaid members. Operates in adjacent Medicaid HCBS categories to FreedomCare and competes for similar state and managed-care contracts.
- Home Instead (Honor Technology): Large U.S. home care franchise network increasingly serving Medicaid HCBS and dual-eligible populations. Comparable to FreedomCare in category and caregiver-matching model, though historically private-pay focused.
- Aveanna Healthcare: Public, large-scale home health and private-duty services provider with significant Medicaid HCBS exposure. Operates in overlapping geographies with FreedomCare and competes for similar caregiver labor and managed-care contracts.
- Comfort Keepers: National in-home care franchise with growing Medicaid HCBS exposure. Comparable to FreedomCare in personal-care aide service delivery and franchise-led caregiver matching.
- BrightSpring Health Services: Diversified home and community-based provider with a large Medicaid home health and personal care portfolio. Comparable to FreedomCare in serving complex Medicaid populations across multiple states, but at significantly greater scale and breadth.
- Help at Home: One of the largest U.S. personal care services providers focused on Medicaid HCBS across multiple states. Compares to FreedomCare as a scaled incumbent in the same Medicaid personal-care category, though more traditional agency-led than consumer-directed.
Others
- VNS Health: New York-based health plan and home care operator that is both a FreedomCare channel partner and an indirect competitor via its own LHCSA. Comparable because it controls both payer (MLTC/MAP) and provider functions in the same Medicaid HCBS ecosystem.
Direct peers
- All Metro Health Care: New York-headquartered LHCSA providing personal care aide, home health aide, and consumer-directed services under Medicaid. Operates with a similar care-matching and certification model to FreedomCare across overlapping geographies.
- Edison Home Health Care: A major New York-based LHCSA and CDPAP provider offering Medicaid-funded personal care and home health aide services. Directly competes with FreedomCare for the same Medicaid MLTC/MCO members and consumer-directed family caregivers in New York.
- Premier Home Health Care Services: Multi-state LHCSA offering Medicaid personal care, home health aide, and consumer-directed services. A direct competitor to FreedomCare with comparable payor partnerships and a similar consumer-direction value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
FreedomCare social profiles
Digital presenceFreedomCare compliance and trust
Trust signalCompliance1 record
FreedomCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
FreedomCare leadership team
Management profileNumber of profiles
Profiles2 records
FreedomCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FreedomCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FreedomCare
What does FreedomCare do?
FreedomCare operates as a Licensed Home Care Services Agency (LHCSA) that matches Medicaid recipients with certified home health aides (HHAs) and personal care aides (PCAs) for in-home care services. The service enables patients to receive care at home while allowing family members or friends to become paid caregivers through the consumer-directed care model, with the company providing free caregiver training, certification, and care coordination across 15 US states.
Is FreedomCare a public or private company?
FreedomCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FreedomCare founded?
FreedomCare was founded in 2015. It employs 11 to 50 people.
Where is FreedomCare based?
FreedomCare is headquartered in New Hyde Park, United States, in the North America region.
How does FreedomCare make money?
One revenue line is on record: medicaid-funded Home Care Services.
Who are FreedomCare's main competitors?
Broad incumbents on record are Modivcare (Personal Care segment), Home Instead (Honor Technology), Aveanna Healthcare, Comfort Keepers, BrightSpring Health Services and Help at Home. VNS Health is listed as an others. Direct peers are All Metro Health Care, Edison Home Health Care and Premier Home Health Care Services.
Does FreedomCare have an API?
No public API is recorded for FreedomCare.
What industry is FreedomCare in?
FreedomCare's product category is Medicaid Home Care Services. Its primary akta.pro industry code is HLADAFAA, Medicare-Certified Skilled Home Health Agencies (HHA), with a secondary code of HSABAMAB, Private-Duty Caregiver Staffing Agencies. Its NAICS code is 621610 and its SIC code is 8082.