Missouri Department of Revenue

What Missouri Department of Revenue does

The Missouri Department of Revenue is a state government agency within the executive branch of the State of Missouri, headquartered in the Harry S Truman State Office Building in Jefferson City and operating since 1945. The agency administers three core government functions for Missouri residents and businesses: driver licensing (including REAL ID, CDL, and nondriver IDs), motor vehicle titling and registration, and state tax administration (individual income, business, sales/use, withholding, motor fuel, and property tax credit). It serves the full Missouri population — drivers, vehicle owners, individual taxpayers, businesses, and a small segment of nonresident commercial drivers — through a hybrid delivery model combining more than 170 privately-owned contract license offices with two digital portals: MyDMV for driver and motor vehicle services and MyTax Missouri for tax filing and payment. The department is led by a Director appointed by the governor.

The department's technology stack centers on a central issuance system for driver licenses and nondriver IDs implemented in December 2012, supplemented by nearly 50 disparate legacy systems. It is executing a multi-year Motor Vehicle/Driver License (MV-DL) system modernization with FAST Enterprises, a two-phase rollout delivering expanded e-services, mobile identification credentials, real-time transaction access for law enforcement verification, and integration with the federal National Registry of Certified Medical Examiners for CDL medical certification. Electronic notification subscriptions, online reinstatement, and remote renewal functionality are available across driver, vehicle, trailer, boat, and ATV credentials. The department also maintains integration with the federal Driver Privacy Protection Act (DPPA) framework governing driver record disclosure.

The department does not generate commercial revenue. Its financial model is a combination of state appropriations and transactional fees for credential issuance, reinstatement, titling, and registration, with a 2.0% + $0.25 convenience fee applied to card-based payments processed by third-party vendor NCR Payments. Pricing follows unit pricing with multi-year license durations and pay-as-you-go transaction fees (e.g., $2.82 per driver record, $20 standard reinstatement, $150 false insurance reinstatement, $29–$48 for a six-year Class A/B/C driver license depending on age). Because the agency is a state government entity, its strategic positioning is dictated by state and federal regulatory mandates rather than market competition; its key initiatives are operational modernization and adaptation to state fiscal policy changes, including recent motor vehicle registration fee increases and a state capital gains tax exemption that together reshape the department's administrative workload.

Name

Missouri Department of Revenue

Legal name

Missouri Department of Revenue

Website

https://dor.mo.gov

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Missouri Department of Revenue is a state government agency that administers state tax collection, driver licensing, and motor vehicle titling and registration for Missouri residents and businesses, operating through 170+ contract license offices and the MyDMV and MyTax Missouri online portals.

Ownership category

akta.pro rank

Product category

State Tax and Motor Vehicle Administration

NAICS

Administration of Economic Programs (9261), Administration of General Economic Programs (92611)

akta.pro industry

PRIMARYBPAIABAD

State/Provincial Taxation & Revenue Administration

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

SECONDARYBPAIADAO

Revenue Systems, E-Filing & Digital Tax Administration

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAC

Tax Return Filing, Processing & Assessment

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIABAO

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector)

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

Keywords

• State tax administration
• Driver licensing services
• Motor vehicle registration
• REAL ID compliance
• Commercial driver licensing

Headquarters

HQ city

Jefferson City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The Missouri Department of Revenue is a state government agency that administers Missouri's driver licensing (including REAL ID-compliant credentials and Commercial Driver Licenses), motor vehicle titling and registration, and state tax collection (individual income, business, sales/use, withholding, motor fuel). Services are delivered through 170+ contract license offices and the MyDMV and MyTax Missouri online portals. The department is modernizing its core technology through the MV-DL system replacement program with FAST Enterprises.

Product overview

The Missouri Department of Revenue provides a portfolio of government services organized around four core service areas: Driver License services (including REAL ID, CDL, and endorsements), Motor Vehicle services (titling, registration, plates), Taxation services (business and individual income tax, sales/use tax), and online service portals (MyDMV and MyTax Missouri). The department operates over 170 contract license office locations statewide and provides digital services through its online portals. A major system modernization initiative (MV-DL System) is underway with FAST Enterprises to replace aging systems with improved e-services and mobile credentials.

Differentiator

Problem solved

Functional benefit

Products and services

• Driver License Services Services for obtaining, renewing, and managing Missouri driver licenses, nondriver IDs, instruction permits, and endorsements, including REAL ID-compliant credentials, for Missouri residents.
• Commercial Driver License (CDL) Specialized licensing services for commercial motor vehicle operators including medical certification, endorsements (HazMat, School Bus, Passenger), and skills testing coordination with the Missouri State Highway Patrol.
• REAL ID Program Federal REAL ID Act compliant driver licenses and nondriver ID cards with enhanced security features, required for domestic air travel and federal facility access.
• Motor Vehicle Services Services for vehicle titling, registration, license plate renewal, and motor vehicle transactions including dealer, lienholder, and personalized/specialty plate services.
• Taxation Services Business and individual tax administration including income tax, sales/use tax, withholding tax, motor fuel tax, and property tax credit programs.
• MyDMV Online Portal Online self-service portal for driver license, nondriver ID, and instruction permit services including remote renewal, duplicate requests, driver record requests, reinstatement fee payments, and electronic notifications.
• MyTax Missouri

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• FAST EnterprisescoreTechnology or IntegrationFAST Enterprises is a leading software consultant engaged to implement the new Motor Vehicle/Driver License (MV-DL) system. This is a two-phase, fully modernized system that will offer additional e-services, mobile identification credentials, increased efficiency, streamlined transactions, and better customer service. FAST Enterprises has over 20 successful system implementations.
• National Registry of Certified Medical ExaminerscoreTechnology or IntegrationFederal registry maintained by FMCSA for certified medical examiners. Missouri DOR receives electronic verification of medical examiner certificates from this registry for CDL drivers required to maintain medical certification status.
• Missouri State Highway Patrol (MSHP)coreStrategic or Co-development PartnerMSHP performs all driver license testing including written, vision, road sign, and driving tests. CDL skills testing is also performed by MSHP by appointment only. MSHP examination station locations are utilized for testing services.
• Missouri Governor Mike KehoecoreOthersGovernor Kehoe signed bills creating capital gains tax exemption and increasing motor vehicle registration fees by 50%. He previously vetoed over $300 million in spending. State projecting nearly $1 billion revenue shortfall by FY2027.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ohio Department of Taxation: Ohio's state tax agency handling individual, business, and school district income taxes. Comparable in tax administration mandate and online services portal.
• Texas Comptroller of Public Accounts: Texas state agency responsible for tax administration and statewide financial operations. Comparable in handling motor vehicle-related tax, sales tax, and online tax filing portals.
• Georgia Department of Revenue: Georgia's state revenue agency responsible for tax administration including income, sales/use, and motor fuel taxes. Direct peer on state tax mandate and digital services.
• Illinois Department of Revenue: Illinois state revenue agency with individual income tax, business tax, and motor vehicle-related collections. Comparable online filing portal and tax administration function.
• Virginia Department of Taxation: Virginia's state revenue agency administering individual income, corporate, sales/use, and miscellaneous taxes. Comparable online tax portal and statewide tax administration.
• California Department of Tax and Fee Administration: California's state tax administration agency administering sales/use tax and special taxes. Directly comparable to Missouri DOR on tax collection mandate, e-filing portal (MyTax), and statewide distribution of tax services.
• New York State Department of Taxation and Finance: New York's state tax administration agency overseeing individual income, business, and sales tax. Comparable to Missouri DOR in scope of state tax administration and digital service delivery.
• North Carolina Department of Revenue: North Carolina's state tax administration agency handling individual, corporate, sales/use, and franchise taxes. Comparable state-level revenue operations and digital filing infrastructure.
• Pennsylvania Department of Revenue: Pennsylvania's state tax administration agency with income, sales/use, and corporate taxes. Directly comparable state-level revenue operations and digital services.
• Florida Department of Revenue: Florida's state revenue agency administering sales tax, corporate income tax, and various state fees. Directly comparable state-level tax administration mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MissouriRevenue
• YouTubeyoutube.com/user/morevenue
• Facebookfacebook.com/MissouriRevenue
• Instagraminstagram.com/missourirevenue

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Missouri Department of Revenue